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Page 1: VIRTUAL EVENTS PLAYBOOK...video and SMART content lives. Evia Player’s unique share feature makes your videos truly personalized, targeted and highly engaging. The target industries

Provided by

VIRTUAL EVENTSPLAYBOOK

Page 2: VIRTUAL EVENTS PLAYBOOK...video and SMART content lives. Evia Player’s unique share feature makes your videos truly personalized, targeted and highly engaging. The target industries

WHAT ARE VIRTUAL EVENTS

EVIA CAN HELP

EVIA CLOUD PLATFORM

EVIA PLAYER™ FOR LIVE STREAMING

EVIA PLAYER™ FOR ON DEMAND

EVIA VIRTUAL EVENT PRODUCTION SERVICES

FAQ’S: EVIA PLATFORM

FAQ’S: EVIA PLAYER™

TABLE OF CONTENTS

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Page 3: VIRTUAL EVENTS PLAYBOOK...video and SMART content lives. Evia Player’s unique share feature makes your videos truly personalized, targeted and highly engaging. The target industries

WHAT ARE VIRTUAL EVENTSMany event professionals and attendees now engage in some aspect of the virtual event experience, but they do not always understand the full benefits this additional investment can bring.

Why You Should Provide Virtual Events for Your Audiences

Professionals rely on video consumption to gather information. Event attendees are increasingly expecting to be able to access videos and live streams of event content at any time and on any device.

Adding virtual allows you to connect with your global team at a fraction of the cost.Logistically and fiscally, it’s a challenge to bring your entire team together for a live event. Adding virtual means everyone can connect and engage in real time, feeling like they are there in person.

Virtual event attendance is increasing faster than live event attendance. According to Meeting Planners International, virtual attendee numbers are expected to increase by 2.4%, more than the 1.9% expected growth for live attendees.

Capturing content allows you to engage audiences after the conference is done.By investing in content capture, your attendees can access content anytime, allowing them to engage with you well after the live event finishes.

Comprehensive follow-up of event attendees.Virtual events are great allies for event planners. Surveying participants and capturing detailed information collects valuable data from attendees and helps plan a personalized follow-up strategy.

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Page 4: VIRTUAL EVENTS PLAYBOOK...video and SMART content lives. Evia Player’s unique share feature makes your videos truly personalized, targeted and highly engaging. The target industries

EVIA CAN HELPEvia enables you to capture, stream, edit and share valuable event content, maximizing your investment in live events and allowing you to engage broader audiences. We help you create engaging virtual event solutions that are focused on providing the best experience for your end user.

TECHNOLOGY AGNOSTIC

Built-in redundancies throughout the workflow and leveraging different technologies allows Evia to design custom solutions to deliver interruption-free livestreams.

TOP OF CLASS CLIENTS

Relationships are a priority at Evia. For 25 years, we have integrated seamlessly with event partners to provide innovative solutions maximizing their event ROI and enabling them to engage more people.

STRATEGIC APPROACH

We work with a client to develop a virtual strategy that is designed to help achieve the event’s overall business objectives.

TEAM EVIA

Our Evia Ground team is driven by a mix of passion, knowledge and a commitment to our clients. We come on-site to your event and work hard behind the scenes, obsessing over the details so you don’t have to.

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Page 5: VIRTUAL EVENTS PLAYBOOK...video and SMART content lives. Evia Player’s unique share feature makes your videos truly personalized, targeted and highly engaging. The target industries

EVIA CLOUD PLATFORMEvia Cloud Platform is an immersive, digital event hosting platform. Easy to use, the site helps to create a digital venue for your events. It’s a place where your online audience can gather to view live and on demand sessions and participate in the event conversations. Evia Cloud Platform, helps you to create an online community for your events, allowing you 365 engagement with your audience.

Present Marketing Challenges • No common location to store all content • Unable to make content private • Unable to keep content alive post event • Unable to organize content and provide private viewership • Unable to monetize your content • Create a community hub for your content • Exorbitant price for hosting content

Target Market • Event Companies • Educational Institutions • Religious Institutions • Major Corporates • SMBs • Retail Organizations

BenefitsoftheEviaCloudPlatform • Host all your event content in one place backed by the robustness of AWS technology • Organize your events in libraries and allow viewership to target audience • Create a branded digital event venue • Stream sessions live and on-demand • Opportunity for live captioning • Keep your content private or public • Build a community and engage through moderated chat • Use social channels and emails to share your content amongst your audience • Post endorsement ads on your content • Offer a very competitive price for hosting

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Page 6: VIRTUAL EVENTS PLAYBOOK...video and SMART content lives. Evia Player’s unique share feature makes your videos truly personalized, targeted and highly engaging. The target industries

EVIA PLAYER™ FOR LIVE STREAMINGEvia Player™ for live consumption is an intelligent cloud-based video player which uses Machine Learning and Artificial Intelligence to create high-quality video streams for delivery. This player can support automated multi-language subtitles along with live streaming. Adding subtitles to your live video content can help improve reach and access, exposing your content to a much larger audience.

Evia Player™ for live consumption can generate subtitles in the following languages - Arabic, Chinese Simplified, Chinese Traditional, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Indonesian, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Turkish.

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Page 7: VIRTUAL EVENTS PLAYBOOK...video and SMART content lives. Evia Player’s unique share feature makes your videos truly personalized, targeted and highly engaging. The target industries

Evia Player™ for on demand consumption is an intelligent cloud-based video player which uses Machine Learning and Artificial Intelligence to make content more noticeable, searchable and engaging. It operates within an iFrame (frame inside a web page to load an HTML document within it) where the video and SMART content lives.

Evia Player’s unique share feature makes your videos truly personalized, targeted and highly engaging. The target industries for this product are: Product Companies, Event Companies, Healthcare Technology, Medical, Government, Education, Insurance, Legal, Banking and any other company who would like continued benefits from their recorded content.

EVIA PLAYER™ FOR ON DEMAND

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Page 8: VIRTUAL EVENTS PLAYBOOK...video and SMART content lives. Evia Player’s unique share feature makes your videos truly personalized, targeted and highly engaging. The target industries

Increase your ROI with the effective metrics analysis provided by the Evia Player™ - Watch time report, total video views, unique views, shares, language tracker, keyword clicks, etc. These essential metrics help you make an informed decision with regards to the effectiveness of the video.

Savetime,moneyandresourcesby using the unique Shareability feature of the Evia Player™. Now create unique video clips out of a single video and reuse your content as new every time you decide to share.

Adieu,waitTime With the auto scaling cloud infrastructure, Evia Player™ has a faster turnaround than most players in the market. This means no unending wait time! Our solution delivers your video sessions within 24 hours!

Increase your global footprint and engagement on your content with the Multi-language translation of transcripts and closed captioning capabilities.

Target your audience with the right content through Evia Player’s SMART content capabilities.

Accessible for all — with features built into the player – keyword shortcuts, closed captioning, auto-scrolling transcripts, etc. ensure that the player all users can consume content.

Savetimeandimproveengagement amongst your viewers. The keyword and thumbnail search options help to reduce your search efforts and therefore, keep the audience more engaged with the content that they desire.

EVIA PLAYER™ FOR ON DEMAND

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Page 9: VIRTUAL EVENTS PLAYBOOK...video and SMART content lives. Evia Player’s unique share feature makes your videos truly personalized, targeted and highly engaging. The target industries

VIRTUAL EVENT PRODUCTION SERVICES Evia is the leader in the following virtual event production services. Program Management, Project Management, Technical Producers and Technical Support make up the team that manages the onboarding and delivery of Virtual Event Sessions.

Capacity is determined by the number of project hours per session. We include 3 project hours per virtual session. The service capacity is an estimated 10 concurrent sessions per day. If any requests exceeds capacity, the resources will coordinate with Stakeholders to first determine if an extended SLA is reasonable before requesting additional budget and resources.

Belowaredetaileddescriptions of each of these services.

TechnicalProgramManagerEvia will allocate a Technical Program Manager who will manage Intake, Stakeholder Management, Pipeline Governance, and Author and Owner Support (office hours). This includes partnership with all Technologies, Customer Success, Consumer Sales and Marketing and Commercial Sales teams for onboarding to the virtual sessions on to the virtual platforms, hand-off, management of deliveries, and coordination and integration with virtual event systems and partners.

Project ManagerEvia will allocates a Project Manager will manage the overall content development, publication, and delivery logistics, which includes partnership, coordination, and integration with virtual event systems and partners.

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Page 10: VIRTUAL EVENTS PLAYBOOK...video and SMART content lives. Evia Player’s unique share feature makes your videos truly personalized, targeted and highly engaging. The target industries

EVIA VIRTUAL EVENT PRODUCTION SERVICESProgramCoordinatorEvia will allocate one Program Coordinator who will manage course metadata and content preparation, content change management, and content expiration. The Program Coordinator will also manage production logistics: media ser-vices, storage services, and content resource allocations in addition to coordi-nating with our Technical Program Manager, as needed.

Technical SupportEvia will allocate resources, listed below, (not to exceed 160 hours/month total) to provide 8/5 support beginning no earlier than Mondays at 7am and ending no later than Fridays at 5pm. Services included in this proposal are Tier 1 Technical Support and include monitoring of email and web site inquiries and live chat support.

ContentManagement Ensure all necessary resources are accessible and uploaded into live sessions, as well as on the applicable virtual learning platform.

FileTrimmingEach file is renamed by session code, trimmed in the front and back for a clean beginning and end, and run through a thorough QA check for any issues.

FileHandoffAll files created during the Media Production processes will be uploaded to the applicable virtual learning platform for hosting. Standard SLA for content handoff is within 2 hours of session occurrence.

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Page 11: VIRTUAL EVENTS PLAYBOOK...video and SMART content lives. Evia Player’s unique share feature makes your videos truly personalized, targeted and highly engaging. The target industries

FREQUENTLY ASKED QUESTIONSEVIA CLOUD PLATFORM

1.WhatisEviaCloudPlatform? Evia Cloud Platform is an immersive, digital event hosting platform. In the easy-

to-use platform, you can create a digital content site for your event, making it easy for you to engage your live and virtual audiences. In Evia Cloud Platform, you can:

• Create and customize a site with your event’s branding • Live stream or instantly upload session videos and assets • Control who is invited to your event with privacy settings • Engage your audience with moderated chat and social sharing • Analyze the effectiveness of your content with real-time audience data

2.HowcanIrequestaccesstotheEviaCloudPlatform? Send email to [email protected]

3.CanIhostbothpublicandprivateeventsonEviaCloudPlatform? Yes. Let our team know what you prefer, and we will provision your event to be

public or private. If you opt for a private event, we will need to work with you on what type of authentication you would prefer.

4.CanEviahostlivestreaming? Yes, Evia Cloud Platform can host your live steaming sessions. Post live

streaming, Evia can host your content on the cloud as on-demand sessions.

5.CanEviajusthostvideoswithoutlivestreamingoption? Yes, Evia has the provision to host your content without the option of live

streaming. For this we need access to your session and metadata. We can host your data securely as private or public event.

6.CanIcustomizemyeventpage? Yes. Your event page is customized per your brand guidelines.

Please refer to our Style Guide.

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FREQUENTLY ASKED QUESTIONSEVIA CLOUD PLATFORM

7.CanIcustomizemyeventpageURL? We are still working on this feature and will make it available in our

next release of the Evia Cloud Platform.

8.WhatanalyticsdoesEviaCloudPlatformprovide? Some of the valuable metrics that Evia Cloud Platform provides are: • Unique visitors to your live streaming pages • Content usage based on devices • Content usage based on browsers • IP location of users (For Private events only) • Visit Time of users (For Private events only) • Shares (For Private events only)

9.CanIsharemyvideosonsocialmedia? Yes. You can share your videos on platforms like LinkedIn, Twitter and Facebook.

You can also disable the share option if the video is for private consumption.

10.HowcanIcreateacommunityaroundmyvideos? Evia Cloud Platform provides you with a moderated chat option.

Your audience can: • Post questions • Comment on the videos • Moderator can respond to those questions • Moderator can block users and approve messages

11.CanIuploadmysupportdocumentsformysessions? Yes, you can provide all your session resources to us – PowerPoint slides, Word

documents, PDF files, Excel documents, etc. We will upload these on Evia Cloud Platform as a part of your session content and your audience can download them

12.Canmyaudiencehaveaccesstomyeventagenda oreventschedule? Yes, we can upload your agenda for your audience to access.

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Page 13: VIRTUAL EVENTS PLAYBOOK...video and SMART content lives. Evia Player’s unique share feature makes your videos truly personalized, targeted and highly engaging. The target industries

FREQUENTLY ASKED QUESTIONSEVIA PLAYER™

1.CanIusetheEviaPlayer™inEviaCloudPlatform? Yes. We can host your content in our proprietary Evia Player™.

2.WhatistheEviaPlayer™? Evia Player™ is an intelligent cloud-based video player which uses Machine

Learning and Artificial Intelligence to make your content more accessible, noticeable and engaging. Its unique share functionality makes your videos truly personalized, targeted and highly engaging.

3.WhatcanIdowiththeEviaPlayer™? Convert video-on-demand content into a format that is highly Searchable,

Multi-Language, Accessible, Rapid, Targeted — for your audience. Re-live the experiences of your live events through the Evia Player™.

4.WhatmediaformatdoestheEviaPlayer™support? Currently we only .mp4 extension. More formats will be supported in the

future versions.

5.HowdoIuploadavideoonthevideoplayer? Put a Link to the Evia Player™ upload workflow page.

6.WhatarethelanguagessupportedbyEviaPlayer™? Evia Player™ can support 54 languages: Afrikaans, Albanian, Amharic, Arabic, Azerbaijani, Bengali, Bosnian,

Bulgarian, Chinese Simplified, Chinese Traditional, Croatian, Czech, Danish, Dari, Dutch, English, Estonian, Farsi (Persian), Finnish, French, Canadian French, Georgian, German, Greek, Hausa, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Malay, Norwegian, Pashto, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Somali, Spanish, Swahili, Swedish, Tagalog, Tamil, Thai, Turkish, Ukrainian, Urdu, and Vietnamese.

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FREQUENTLY ASKED QUESTIONSEVIA PLAYER™

7.HowcanIintegratetheEviaPlayer™onmywebsite? Evia will provide you with an iFrame which can be embedded in your website.

8.WhatbrowsersdoestheEviaPlayer™support? Chrome, Firefox, Safari, Edge, IE11

9.CanIsecuremyvideoasprivatecontent? Yes. Evia can provide you with APIs that can secure your content.

10.IsEviaPlayer™accessible? Yes. Evia Player™ is an accessible product with closed captioning, translation

support, keyboard shortcuts, voice commands and many more such accessibility features.

11.WhataretheanalyticsthattheEviaPlayer™cantrack? Watch time, total view count, unique view count, shared count, tracking

language, keyword tracking, shared video watch time.

12.IstheEviaPlayer™trademarked? Yes.

13.IstheEviaPlayer™customizable? Currently not supported. We are working on it and it should be customizable

very soon.

14.Isitpossibletodownloadthetranscript? Yes. You need to select your language and click on download button.

15.HowcanIsharemyvideoclips? Evia Player™ provides a Share button on the top right corner of the player.

The video clip created can be shared on social media platforms like Facebook, Twitter, LinkedIn and email.

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LET’S TALKNomatterwhatquestionsorneedsyouhave,Eviaisheretohelp!

[email protected]

evia.events

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