virginia’s options counseling standards training
DESCRIPTION
VIRGINIA’S OPTIONS COUNSELING STANDARDS TRAINING. MODULE 1 OVERVIEW OF OPTIONS COUNSELING. Embrace Person Centeredness Integrate Options Counseling (OC) Take a Closer Look at OC. Goals for Module 1. Why Options Counseling?. - PowerPoint PPT PresentationTRANSCRIPT
VIRGINIA’S OPTIONS COUNSELING
STANDARDSTRAINING
MODULE 1OVERVIEW OF OPTIONS
COUNSELING1
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GOALS FOR MODULE 1
Embrace Person Centeredness
Integrate Options Counseling (OC)
Take a Closer Look at OC
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WHY OPTIONS COUNSELING?Opens doors to opportunities for wider varieties of community supports
Builds on existing practices in multiple agencies and organizations
Helps address long term support issues in a systematic way
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WHAT IS OPTIONS COUNSELING?
Options Counseling (OC) is an interactive decision-support process whereby individuals, with support from family members, caregivers, and/or significant others, are supported in their deliberations to make informed long-term support choices in the context of the individual’s preferences, strengths, needs, values, and individual circumstances.
Standards Section 1.2 4
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GUIDING PRINCIPLES OF OC
Right to controland choices
Relationship building
Process, not event 5Standards Section 1.1
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Embrace Person Centeredness
7…ARE,…WELL,…INDIVIDUALS!
ALL INDIVIDUALS…
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ALL INDIVIDUALS…
…want choices in their lives.
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ALL INDIVIDUALS...
…want control over their lives.
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AGING AND DISABILITY DON’T CHANGE THE FACT…
…THAT INDIVIDUALS ARE INDIVIDUALS!
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AND WE ALL HAVE UNIQUEPREFERENCES AND
ROUTINES
Morning Ritual
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INDIVIDUAL APPROACHES SUPPORT EACH PERSON AND
BUILD RELATIONSHIPS
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A FEW CHARACTERISTICS OF PERSON-CENTERED
PRACTICESThe person’s voice is encouraged and
listened toThe person’s preferences, fears,
discomfort, and choices are honored Information gathered is used to
develop an action planOthers who know and love the person
are looked to for support in planning and carrying out the action plan
The person’s uniqueness is celebrated
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INDIVIDUALS ARE AT THE CENTER OF PLANNING
Their choices, their control
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PERSON-CENTERED PRACTICES
Practices that focus on the preferences and needs of the individual, empower and support the individual in defining the direction for his or her life, and promote self-determination, community involvement, contributing to society and emotional, physical and spiritual health.
Standards Section 1.2 15
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ONE WORD CAN MAKE A BIG DIFFERENCE!
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LANGUAGE (AND LABELS) DO MAKE
A DIFFERENCE
Not person-centered
Client, case, resident, participant, recipient, beneficiary, consumer, patient
Aged, Elderly, Senior Citizen
The Disabled, Handicapped
Assistance, Care, Services, Supervision
Person-centered
Individual, person
Older adult
Individual with a disability
Supports
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PERSON CENTERED PRACTICES RESOURCES
•www.vcu.edu/partnership/cdservices/pcprb.htm •www.ilr.cornell.edu/ped/tsal/pcp •www.pioneernetwork.net•www.participantdirection.org•www.dimagine.com/page27.html •www.inclusion.com •www.learningcommunity.us •www.helensandersonassociates.co.uk •www.disabilityisnatural.com •www.circlesnetwork.org.uk •www.communityworks.info
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Integrate Options Counseling
Integrate Options Counseling
NO WRONG DOOR/AGING AND DISABILITY RESOURCE CONNECTIONS (NWD/ADRC)
Roots grew together from the Federal, State, and local levels Federal AoA and CMS – created grant opportunities
Streamline Access to Services Creating a Single Point of Entry System to provide better information,
assistance and access Avoid or delay facility-based care Combine populations
Virginia Legislature – mandated studies to determine benefits of No Wrong Door and/or Single Point of Entry approaches to long term care Save money by reducing/eliminating duplication of effort Seeking data of unduplicated counts of individuals served
Communities – motivated to strengthen local coordination of services* Reduce or eliminate client frustration Leverage technology to increase efficiency within and between
agencies Track client progress across providers
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NWD/ADRC IN VIRGINIA Offer a virtual single point of entry for
accessing public and private health and human services in Virginia for older adults, adults with disabilities and their families and supporters:
By phoneOn-linePhysical locations
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NWD/ADRC VISION
Create partnerships, protocol, and an integrated system that provides assistance to older adults, adults with disabilities and their families and supporters in the environment of their choice regardless of where they originally seek help.
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NWD/ADRC VISION OF SYSTEM CHANGE
The Long Term Support System is: Person-CenteredConsumer-DirectedProvides access to all available supports and servicesHelps people at risk of institutionalization to continue to live at home, in the community or the environment of their choice as long as possible
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NWD/ADRCThe current system is Fragmented Institutional bias Focus on programs Confusing Costly
Aging and Disability Resource Connections…
every community in the nation highly visible and trusted people of all incomes and ages information on the full range of LTS options point of entry for streamlined access to services 24
NWD/ADRCOVERLAPPING POPULATIONS PROMPT AN
INTEGRATED APPROACH TO COORDINATED SERVICES
Growing number of older adults caring for adult
children with a disability
40% of older adults have one or more disabilities
28% of people with disabilities
are also older adults
37% of Vets are over 65
years old
13% of Vets have a severe
disability
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NWD/ADRCCORE ACTIVITIES NATIONALLY AND IN VIRGINIA
Providing Long Term Support InformationSupporting Decision-Making through
Options CounselingStreamlining Access to SupportsFacilitating Transitions Evaluating Outcomes
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NWD/ADRCSUPPORT DECISION-MAKING THROUGH OPTIONS COUNSELING
Available Services
Individual
Individual
Services and Supports
Culture Shift + Language + Training27
NWD/ADRC IN VIRGINIA
HOME TO OPTIONS COUNSELINGAn agency providing Options Counseling shall identify key partners to assure streamlined eligibility and access to federal, state and local supports and work collaboratively with them to develop an overall Options Counseling implementation strategy.
Standards Section 2.0D 28
ADRC RESOURCES ADRC-TAE Issue Brief: Strategies for
Building Collaboration. http://www.adrc-tae.org/tiki-index.php?page=StrategicPartnershipsandCollaboration
ADRC-TAE Issue Brief: Public-Private Partnerships Case Studies. http://www.adrc-tae.org/tiki-index.php?page=TAEIssueBriefs
Areas for CIL-AAA Collaboration: http://www.adrc-tae.org/tiki-index.php?
page=StrategicPartnershipsandCollaboration 29
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Take a Closer Look at OC
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CENTERED ON THE INDIVIDUAL
Individual Circumstances
Our own preferences, values, needs and circumstances have no place in Options Counseling!
Preferences Strengths
Values Needs
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INVOLVEMENT OF SUPPORTERSOptions Counselors shall involve the eligible individual and all others the individual wishes to involve in Options Counseling except as follows:
Individual says no Individual has surrogate decision-maker
Standards Section 3.2(B)
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ACTIVELY ENCOURAGE
SUPPORTER PARTICIPATION
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SURROGATE DECISION-MAKER
A person legally authorized to make decisions on behalf of an individual who has been declared legally incapacitated.
Standards Section 1.2 34
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SURROGATE DECISION-MAKER Two types in Virginia:
Guardians Active Powers of Attorney
Presumption of capacity
Person-centered practices are for surrogate decision-makers, too!
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IMPORTANT CONCEPT
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DECISION-MAKING
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The Options Counselor shall work with the individual to develop an action plan for implementing the decisions made as a result of Options Counseling.
An Action Plan is not the same thing as a service or support plan!
Standards, Section 3.2(G)
ACTION PLAN
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GOAL #___ ACTION STEP/S
RESOURCESNEEDED
TIME RESPONSIBLEPARTY
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Individuals age 18 and over with a disability
AND
Adults age 60 and over…
…regardless of ability to pay
Standards Section 1.3
WHO’S ELIGIBLE FOR OPTIONS COUNSELING?
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ESSENTIAL COMPONENTS OF OPTIONS COUNSELING
Relationship building Decision supportFocus on the individual
Time controlled by IndividualWeighing of OptionsInformation Gathering/Sharing
Action planning Tracking/Follow-up over time
NOT EVERYTHING WE DO IS OPTIONS COUNSELING!
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OPTIONS COUNSELING IS NOT
“Assessing”(but it can lead to an assessment)
Developing a Service or Support Plan(but it can involve referral to a support coordinator for plan
development)
Simply providing information(but it definitely involves this!)
Simply making a referral(but it certainly can involve this!)
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COORDINATION WITH SUPPORT SYSTEMS
Agencies shall assure that Options Counseling is coordinated with any applicable points of entry into support systems. CILs AAAs CSBs Local Screening Teams Hospitals Physician practices MFP Transition Coordination providers
Standards Section 3.1(D)(2) 43
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No Wrong Door (ADRC)Money Follows the PersonCommunity Living Program
Care TransitionsMedicaid Waiver Programs
Systems TransformationOther Statewide Programs
RELATIONSHIP TO OTHER STATEWIDE INITIATIVES
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THE END
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