Job Description

Role Title Transitions and Case WorkerSalary £21,734 to £24,892 per annum (dependent upon qualifications and experience)Hours 37 hours per week per weekLocation Safe & Sound DerbyPost reports to Operations ManagerOther Considerations All successful applicants will be required complete a satisfactory Enhanced DBS

checkDuration Initial 12-month fixed-term contract

Purpose of post:1) To provide support to young people who are being, or at risk of being, sexually exploited as they

transition to adulthood.2) To support young people aged less than 18 years who have been identified as being, or at

significant risk of being, sexually exploited.

Main duties and responsibilities:

Transitions work Make face-to-face contact with young people referred to the project, and work to engage them with

the service. Undertake support needs analyses with young people, and develop individual plans to address their

future aims and objectives. Work with young people to support them to meet their goals, e.g. support them to access:

- positive activities within their communities/localities- education, training and employment opportunities- additional support services, e.g. adult social care, housing, therapy

Case work Take referrals from other organisations and individuals (i.e. Children’s Social Care, Education, Health,

parents). Make initial face-to-face contact with young people referred to the project, and work to engage them

with the service. Undertake risk assessment and support needs analyses with young people accessing the service, and

develop individual service plans to address their needs. Deliver Safe and Sound Derby’s CSE Intervention programme with young people to required timescale

and standards.

All work with young people Respond appropriately to any child protection/Adult at Risk concerns as and when they arise, following

Safe & Sound’s Safeguarding Policy and Procedures. Develop supportive and empowering relationships with young people to build their self-esteem,

confidence, knowledge and resilience to enable them to move forward positively in their lives. Deliver positive activities and group work sessions for young people accessing support. Effectively manage a caseload of young people, including maintaining accurate records of work carried

out with young people using our computerized contact management system.

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Maintain the trust and confidence of young people and link them into services and support appropriate to their needs (i.e. sexual health services, positive activities, counselling).

Work in a multi-agency setting, and to maintain links with other organisations that support young people (i.e. Children’s Social Care, Youth Offending Service, and Health). This will include attending relevant meetings.

Evaluate service users progress using the recovery star and via ongoing risk assessment processes Ensure that young people are consulted within the delivery of the service. Ensure work is effectively recorded and monitored, and to provide information and produce written

reports as required.

Training/education activities1. Support the delivery of awareness raising work with children and young people around grooming and

child sexual exploitation (i.e. in schools, pupil referral units, youth clubs etc.) to help them make safe choices.

2. Provide specialist advice to other workers and agencies, including participation in delivery of training sessions.

General duties and responsibilities: Contribute effectively as a member of the staff team towards the development of Safe & Sound Derby’s

work. Attend any relevant training identified as required to support you in your role. Attend regular supervision sessions, including clinical supervision. Participate in team meetings , case review and other essential meetings. Work within the policies, procedures and practice guidelines of Safe & Sound Derby. Contribute to the development of service policies, protocols, guidelines and strategies within area of

practice as necessary. Carry out other duties, which may be assigned from time to time by the Management Team. Demonstrate a flexible approach to working hours, as this post will involve unsociable hours, including

evening and weekend work. Provide specialist advice to other workers and agencies, including participation in delivery of training

sessions Promote equality and positive attitudes by ensuring that Safe & Sound Derby’s equality and diversity

policy is understood and fully implemented Strictly abide by the confidentiality clause referred to in contract of employment As an employee you have a responsibility under the Health and Safety at Work Act 1974 to: i) Take

reasonable care of yourself and others at work ii) Co-operate with Safe and Sound Derby to ensure the laws relating to health and safety are not broken iii) Report any problems or concerns about health and safety to the manager in the area in which you are working.

Scope of Job Description: This job description above reflects the immediate requirements and responsibilities of the post. It is not an exhaustive list of the duties but gives a general indication of work undertaken which may vary in detail in the light of changing demands and priorities. Substantial changes will be carried out in consultation with the post holder.

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Person specificationSupport Worker

FACTOR ESSENTIAL DESIRABLE

Skills, knowledge and aptitudes

Direct experience of working with vulnerable children and/or young people.

A good understanding of issues faced by vulnerable young people, particularly in relation to exploitation, abuse and trafficking.

A capacity to work with young people in an imaginative and creative way.

Ability to form supportive, empowering relationships with young people.

Demonstrate excellent interpersonal skills and communication skills, both at a written and spoken level.

Ability to work under own initiative as well as part of a team.

Excellent IT skills, including word processing, contact management systems, email and the Internet.

Ability to write reports and complete effective evaluations.

Accuracy and attention to detail.

Ability to organise work to meet deadlines.

Ability to develop service in response to the changing needs of young people.

Qualifications and training

Be committed to continuous professional development, particularly in the areas of child protection and safeguarding.

Qualification – youth, health, social care or equivalent.

Experience A minimum of three year’s experience working in a relevant field.

Experience of following safeguarding / child protection procedures.

Experience of multi-agency working and ability to collaborate with colleagues and external practitioners.

Personal qualities

Be able to demonstrate flexibility and adaptability in order to meet the challenges and demands of the role.

Ability to work in a non-judgemental and

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confidential manner.

Empathetic and open to new ideas.

Values driven.

Passionate and enthusiastic.

Ability to build and maintain good working relationships with others.

Special requirements

Flexible approach to working hours and availability.

Driving licence and access to a vehicle for work purposes.

Must agree to undertake a Disclosure and Barring Service (DBS) check at Enhanced Level.

Must be committed to Equal Opportunities.

Commitment to meeting the needs of vulnerable children and young people.

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Safe & Sound Derby Core CompetenciesCommunication Getting Things Done

The ability to interact and communicate effectively skills with a range of audiences, both at a written and spoken level.

Speaks clearly and concisely Listens without interrupting Uses appropriate body language and tone of voice Adapts style (written & spoken) to suit audience Avoids jargon Presents information in a way that others can

understand

The ability to put in the necessary effort to achieve results and remained focused during testing times. Set agreed standards and/or deadlines.

Able to act on own initiative Meet agreed deadlines Organise own workload, with minimal direction Recognises what needs to be done & does it Remains motivated and focused despite setbacks or

distractions Puts in extra effort, when necessary

Making Good Decisions Effective Relationships

The ability to analyse and resolve problems in a timely and appropriate manner.

Make decisions within relevant legislative frameworks.

Explores the issue from a number of angles Digs beneath the surface to identify the real issue Where appropriate, involve others in making decisions Work with ambiguity Avoids getting bogged down in detail Makes timely an appropriate decisions Recognises the wider impact of decisions

The ability to form supportive, empowering relationships with others, including young people.

Treats people with respect Builds on common values/purpose Shows empathy Demonstrates confidence in others’ abilities Avoids creating dependency Manages conflicts when needed Actively seeks ways to work with others Work collectively (internal & external) to achieve

goalsInfluencing Others Adaptability

The ability to influence and engage others to achieve the most effective outcomes

Presents information in a compelling way Provides rationale and/or benefits for ideas Challenges appropriately Understands the needs of others and adapt message

to suit Handles questions confidently and assertively Negotiates the best possible outcomes

The ability to work effectively with ambiguity, shifting priorities, and rapid change

Works productively in the face of ambiguity or uncertainty.

Deals constructively with mistakes and setbacks. Readily adapts to different ways of doing things. Seeks opportunities to acquire new knowledge and

skills. Responds flexibly when priorities or needs change Accepts feedback openly, without becoming

defensive.

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