vidyogateway installation guide -...
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Vidyo, Inc 433 Hackensack Avenue, Hackensack NJ 07601 www.vidyo.com
VidyoGateway Setup Guide v1.4Rev2
VidyoGateway
Installation Guide
Prior to setting up your VidyoGateway, you should have the following information ready:
VidyoGateway Static IP Address: ______.______.______.______
Subnet Mask: ______.______.______.______
Router (Gateway) Address: ______.______.______.______
VidyoGateway URL: __________________________
(recommended) {Ex: VidyoGW.yourdomain.com}
Primary VidyoPortal IP Address or URL: ___________________________
Lastly, you will need the following items in order to setup your VidyoGateway:
Ethernet cable for connecting the unit to your network.
PC with Browser installed.
USB or PS2 Keyboard and VGA Display.
Optional: For optional Initial Network Settings method: Ethernet Cable and PC, or PC connected on the exact same switch as the VidyoGateway server.
NOTE: You should have your VidyoPortal server configured first, prior to configuring your VidyoGateway(s).
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Vidyo, Inc 433 Hackensack Avenue, Hackensack NJ 07601 www.vidyo.com
VidyoGateway Setup Guide v1.4Rev2
Package Contents
The VidyoConferencing System – VidyoGateway package contains the following items:
VidyoGateway 1U Server Appliance.
Power Cable(s).
Rack mount ears.
Documentation CD.
A) Connecting the System and Setting the Network Information:
Connect the power cord to the server and plug in to power outlet.
Connect VGA display to VGA port in rear or server.
Connect USB Keyboard to any of the USB ports or PS2 Keyboard to the rear KB port.
Connect the server to your network using an Ethernet cable (be sure to use the Ethernet port on the back of the server closest to the power supply (on the left when looking at the unit from the rear.
Power on the server by pressing the Power Button located on the front of the unit.
Once booted, Press Enter on the Keyboard to get the Login prompt:
Default Login is: admin & Default password is: password
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Vidyo, Inc 433 Hackensack Avenue, Hackensack NJ 07601 www.vidyo.com
VidyoGateway Setup Guide v1.4Rev2
You should then see the screen above.
Select Option 1 to set your VidyoGateway’s Network Info:
Enter your appropriate Network Settings for your Gateway
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Vidyo, Inc 433 Hackensack Avenue, Hackensack NJ 07601 www.vidyo.com
VidyoGateway Setup Guide v1.4Rev2
If your settings are correct accept and Press Enter.
Select Option 13 to Reboot the Gateway:
Once the system reboots, you may Continue below to the section B:
‘Configure your VidyoGateway Server’
Refer to the Vidyo Server Shell Admin Menu Guide for more information about the other Shell Admin Menu Options.
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Vidyo, Inc 433 Hackensack Avenue, Hackensack NJ 07601 www.vidyo.com
VidyoGateway Setup Guide v1.4Rev2
A2) ALTERNATE Initial Network Settings Method:
Connect the server to either your network switch, or directly to your PC using an Ethernet cable.
NOTE: Be sure to use the Ethernet port on the back of the server closest to the power supply (on the left when looking at the unit from the rear).
Power on the server by pressing the Power Button located on the front of the unit.
Configure your PC to a fixed IP:
192.168.1.125, Subnet Mask 255.255.255.0 (You can leave gateway blank)
NOTE: Your VidyoGateway comes preconfigured with IP address:
192.168.1.110, mask 255.255.255.0
Login to your VidyoGateway Server
Launch your browser and HTTP to: http://192.168.1.110
Login using the Default Administrator Account:
User Name: admin Password: password (case sensitive)
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Vidyo, Inc 433 Hackensack Avenue, Hackensack NJ 07601 www.vidyo.com
VidyoGateway Setup Guide v1.4Rev2
Configure your VidyoGateway Server Network
Enter your appropriate network settings under Network Configuration
{VidyoGateway IP, Subnet Mask, Default Gateway and DNS Server(s)}.
Scroll down and Press Save Settings button, and wait for confirmation.
Click on the Restart link in the upper Right.
Enter admin and the default Password (password) in the field. Then press Reboot.
If you used a direct Ethernet cable to configure your server:
Disconnect the direct Ethernet cable and connect your server to your switch using an
appropriate Cat5e or Cat6 Ethernet patch cable. Then connect your PC to your network.
Reconfigure your PC to DHCP or appropriate Fixed IP settings for your network.
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Vidyo, Inc 433 Hackensack Avenue, Hackensack NJ 07601 www.vidyo.com
VidyoGateway Setup Guide v1.4Rev2
B) Configure your VidyoGateway Server:
Launch your browser and HTTP to:
http://{your Vidyo Gateway IP or URL}
Login using the Default Administrator Account: User Name: admin Password: password (case sensitive)
NOTE : You need to have an account created for your VidyoGateway on your VidyoPortal prior to configuring your VidyoGateway. Refer to the following page for instructions.
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Vidyo, Inc 433 Hackensack Avenue, Hackensack NJ 07601 www.vidyo.com
VidyoGateway Setup Guide v1.4Rev2
Adding a VidyoGateway account to the VidyoPortal:
Login to your VidyoPortal Admin pages (Refer to Portal Admin Guide)
Goto Add User
Select User Type – VidyoGateway
Enter System Name, Location, E-Mail, and Password
Then Select SAVE.
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Vidyo, Inc 433 Hackensack Avenue, Hackensack NJ 07601 www.vidyo.com
VidyoGateway Setup Guide v1.4Rev2
Defining your VidyoPortal in the VidyoGateway:
Under Server Configuration:
Enter the IP or URL of the VidyoPortal in Server Address.
Server Port should match your VidyoPortal Port
(Default is 10000).
Enter VidyoGateway User ID
(this is the System Name you defined in the Portal).
Enter VidyoGateway Password. (this is the System
Password you defined in the Portal).
Scroll down and Press Save Settings button, and wait for confirmation.
Click on the Restart link in the upper Right.
Enter admin and the default Password (password) in the field. Then press Reboot.
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Vidyo, Inc 433 Hackensack Avenue, Hackensack NJ 07601 www.vidyo.com
VidyoGateway Setup Guide v1.4Rev2
C) Using the VidyoGateway
This is the default configuration for Services on the VidyoGateway.
Incoming are the prefixes for calling from Legacy AVC EndPoints to Vidyo SVC EndPoints.
Outgoing are the prefixes for calling from Vidyo SVC Clients to Legacy AVC EndPoints.
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Vidyo, Inc 433 Hackensack Avenue, Hackensack NJ 07601 www.vidyo.com
VidyoGateway Setup Guide v1.4Rev2
The following procedures show how to connect to the VidyoGateway™.
There are 2 “types” of calls: Incoming and outgoing. The following discusses both options:
Incoming calls Connecting SIP legacy equipment to the VidyoGateway™ should be performed using the following procedure.
On the Vidyo equipment
Login to your account on your VidyoPortal™. Choose a room on the VidyoPortal. Example for this can be ‘Jeff’
On the legacy equipment
Make sure that the legacy equipment supports SIP {ensure SIP is enabled and set to UDP}. Establish a connection to the VidyoGateway™ . This should be accomplished using the
following setup: Signaling protocol: SIP SIP registrar – none Speed (if required – 384). This parameter is NOT needed in SIP, but a few legacy
equipment require that this be set. In order to reach that particular Vidyo Conference, the legacy endpoint should dial the
following /SIP URIs, according to the example above: o For sending Audio only: 1jeff@{your Vidyo Gateway IP or URL} o For sending CIF resolution: 2jeff@{your Vidyo Gateway IP or URL} o For sending SD resolution: 3jeff@{your Vidyo Gateway IP or URL} o For sending HD resolution: 4jeff@{your Vidyo Gateway IP or URL}
Whereas 1,2,3,4 are prefixes to Audio only, CIF, SD and HD respectively.
This address would take the entering participant directly to the existing conference (e.g ‘Jeff’ ). Any conference name can be used, but the following rules must be maintained:
The conference name MUST be defined as in the system. The conference must be active BEFORE any legacy equipment dials in.
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Vidyo, Inc 433 Hackensack Avenue, Hackensack NJ 07601 www.vidyo.com
VidyoGateway Setup Guide v1.4Rev2
Placing an outgoing call Placing an outgoing call is done in 2 ways:
For example calling a legacy endpoint at the following IP address: 192.168.1.2
Placing an outgoing call is done using a different set of prefix:
Res Outgoing prefix Resulting string Audio 5 5192.168.1.2 CIF 6 6192.168.1.2 SD 7 7192.168.1.2 HD 8 8192.168.1.2
NOTE: You may also assign a DNS name for your Legacy EPs and dial the URL instead of IP address.
From the ‘Place a call’ box use the ’Call’ button and then select “Call Direct”
See example below:
Then press the Call Direct button:
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Vidyo, Inc 433 Hackensack Avenue, Hackensack NJ 07601 www.vidyo.com
VidyoGateway Setup Guide v1.4Rev2
D) Additional Configuration Settings
Defining Protocol Preferences.
Under Gateway Configuration:
Select between Outbound Protocols via the drop
down, either H.323 or SIP.
Select between Video ‘Codec’ Protocols via the
drop down, either H.264 First or H.263 First.
Scroll down and press Save Settings button. Click on the Restart link in the upper right corner of the screen. Enter the default (password) or previous Password in the field. Press Reboot.
Defining a SIP Registrar Server.
Under SIP Configuration:
Enter the Local Port (SIP default is 5060).
Enter the Registrar Server IP address or URL.
Enter the Registrar’s Port.
Enter the User Id of the Gateway defined in the
Registrar.
Enter the Password of the Gateway as defined in
the Registrar and Confirm.
Scroll down and press Save Settings button. Click on the Restart link in the upper right corner of the screen. Enter the default (password) or previous Password in the field. Press Reboot.
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Vidyo, Inc 433 Hackensack Avenue, Hackensack NJ 07601 www.vidyo.com
VidyoGateway Setup Guide v1.4Rev2
Defining a H.323 Gatekeeper.
Under H.323 Configuration:
Enter the Gatekeeper Server IP address or URL.
Enter the Gatekeeper ID (if needed).
Edit the Gateway ID if needed.
(This is just the Gateway label)
Scroll down and press Save Settings button. Click on the Restart link in the upper right corner of the screen. Enter the default (password) or previous Password in the field. Press Reboot.
Changing the VidyoGateway login account.
Click on the Reset Account link in the upper right.
Enter the default User Id, admin.
Enter the Current Password (or default, password).
Enter the Password you wish to use.
Confirm the Password you wish to use.
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Vidyo, Inc 433 Hackensack Avenue, Hackensack NJ 07601 www.vidyo.com
VidyoGateway Setup Guide v1.4Rev2
Press the Reset Account button.
Click on the Restart link in the upper right corner of the screen.
Enter the default (password) or previous Password in the field.
Press Reboot.
The complete VidyoGateway Admin and Users Guide is coming soon. For more information on adding Users and System Administration, refer to the VidyoConferencing-Admin-Guide, located on the Documentation CD-ROM. For more information on using the VidyoDesktop client, refer to the VidyoConferencing-User-Guide, located on the Documentation CD-ROM.
For Customer Support: If you are a Vidyo Reseller, please feel free to contact the Vidyo Customer Support
team via email or phone: Please send an email to [email protected] Or, call 1-866-99-Vidyo - Option 3 If you are a Vidyo End User, please call your Vidyo Reseller for further details. Thank you, Vidyo Support Team