VETERANS FUND:

PROGRAM OUTCOMES TRAININGBidders Conference, May 28, 2014

PROGRAM OUTCOME MODEL

THE MODEL

DEFINITIONS

INPUTS Resources

ACTIVITIES What the program does

OUTPUTS Volume of work produced (counts)

OUTCOMES Changes or benefits to participants

OUTCOME EXAMPLES

TYPE OF PROGRAM OUTCOME EXAMPLES

Child care Children are ready for kindergarten

Substance abuse treatment Participants abstain from drugs/alcohol

Training/employment Participants get a job

INDICATORS

OUTCOME INDICATORS

Children are ready for kindergarten # /% of kids who meet K readiness guidelines

Substance abusers abstain # / % of participants who abstain from drugs/alcohol for at least 30 days

Participants get jobs # / % who got a job and maintained it for at least 30 days

PERFORMANCE STANDARDS: 2 PARTS

Who

will benefit?

• 75% of Financial Education clients…..

By how much?

• ….will reduce their credit card debt by 10% over 3 months.

USING OUTCOMES DATA

Methodology

Collection of data

Review results

Use results to improve program

WHY PROGRAM OUTCOMES?

Provides data that shows quality

Shows what difference the program makes

Improves programming

Helps in long-term planning decisions