vestas qpex plan

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Vestas China Wind Technology Quality and Process Excellence Plan [Date Month 20XX, Name, Department, etc.]

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Page 1: Vestas QPEX Plan

Vestas China Wind TechnologyQuality and Process Excellence Plan

[Date Month 20XX, Name, Department, etc.]

Page 2: Vestas QPEX Plan

Name of presentation2

Site Quality Improvement

Jens Tommerup President

Peter ZhouQuality &

Process Excellence

TBDNCR

Product Quality Quality Awareness & Assurance Performance

Process Excellence Quality

Business Solution

Quality & PEX Organization Chart

Page 3: Vestas QPEX Plan

Name of presentation3

SBU China QPEX Role Proposal – Group OPA

Sales Sales Production Site Construction Service Sales Sales Production Sales Sales Site Construction Production SalesProduct

Development

New Product Quality Plan

Industry / National Prodt

Code & Regulation

Product Reliability Test

Design for Six Sigma

Service Project Quality Plan

Spare Parts Quality & Supplier Evaluation*

Material Lab (e.g. Metallurgical)*

New Product Quality Plan

Industry / National Prodt

Code & Regulation

Product Reliability Test

Design for Six Sigma

New Product Quality Plan*

Industry / National Prodt

Code & Regulation*

Product Reliability Test*

Design for Six Sigma

* - Role to Be Developed

Customer Audit Coordination

Product Quality Assessment & Delivery Review

NCR Coordinator

Customer Audit Coordination (Site & PBU)

PBU Product Quality Assessment & Delivery Review

NCR Coordinator

Customer Expectation & Potential Project Risk Identification

Product Performance & Specification Review *

Project Quality Plan (i.e. Construction, Transportation and Commissioning, etc)

Customer Quality Incident Resolution

Project Quality Plan (i.e. Construction, Transportation and Commissioning, etc)

Customer Quality Incident Resolution

Project Quality Plan (i.e. Construction, Transportation and Commissioning, etc)

Customer Quality Incident Resolution

Project Quality Plan (i.e. Construction, Transportation and Commissioning,

Warehouse, Storage, Tool mgmt., etc)

Customer Quality Incident Resolution

Supplier Evaluation & Development

Quality Transparency & Performance Analysis

Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation)

Quality System Assurance (i.e. Compliance Audit, BP Mgmt, and Certification)

SBU Continuous Improvement & Training + Business Solution

Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation)Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation)

Quality Transparency & Performance Analysis

Quality System Assurance (i.e. Compliance Audit, BP Mgmt, and Certification)

Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation)

SBU Continuous Improvement & Training + Business Solution

Quality Transparency, Performance Analysis & Action Follow Up

Quality Assurance (i.e. Compliance Audit, BP Mgmt, Documentation, and Certification)

Quality Awareness (i.e. Quality Branding/ Mindset/Principle/Process Orientation)

Page 4: Vestas QPEX Plan

Name of presentation4

SAP

Awareness

Site Quality

NCR

Performance

ContinuousImprovement

Quality Assurance

Production Quality

Team Interaction In QPEX

Page 5: Vestas QPEX Plan

Name of presentation5

Phase I•Documentation Focus to Site Operation Focus•Office Stations to Job Sites Stations•Academic Training to Job Related Skills/Competence Development•No Process to Basic Business Process Established

Phase II

Phase III

•Project Coordinator to Project Leader as Professional in Associated Area•Case by Case Issue Resolution to Process Oriented Resolution•Quality Awareness W/ Well Trained Knowledge on Process & Product•Project Driven Measureable to CTQ Driven Measureable

•Reactive Problem Solving Attitude to Preventive Attitude•Leadership Demonstration As C.I. Change Agent Within Organization •Tiered Talent Development Within the Team

SBU Quality 3-Year Strategy Plan

Page 6: Vestas QPEX Plan

Name of presentation6

Generator

Nacelle

VSPO

Control

Blade

Hohhot

Xu Zhou

Machining

Greater China Quality Forum Committee

Tower

TEDA

ChairmanPeter Zhou

SponsorJens Tommerup

Tower

VSPO Hohhot Tower Xu Zhou

Page 7: Vestas QPEX Plan

Name of presentation7

Executive Management Quality Newsletter

Page 8: Vestas QPEX Plan

Name of presentation8

Purpose: • To recognize team/individuals who have contributed in an outstanding way to the

application of effective quality management.• Promote Quality Awareness in SBU China.Category: • Quality Pilot Award• Outstanding Contribution Award• Best Cooperation AwardFrequency: Quarterly and Annually

Quality Award Committee: • Nominate the candidates of Outstanding Contribution and Best Cooperation Award• Appraise the candidates of each awardCommittee members are the Head of Related Functions in SBU China.

Category Candidates Nominated By Appraised By Approved By

Quality Pilot Award Installation sites, and Service sites

Project Manager, and Regional Service Manager

Quality Award Committee

Department Head

Outstanding Contribution Award SBU Employees Function Head Quality Award

Committee SBU President

Best Cooperation Award PBU and VSPO Function Head Quality Award

Committee SBU President

Quality Recognition and Award

Page 9: Vestas QPEX Plan

Name of presentation9

SBU QPEX Year 2011 Critical To Quality (CTQ)

Page 10: Vestas QPEX Plan

Name of presentation10

0.00%

0.1%

0.2%

0.3%

0.4%

0.5%

0.6%

Mar Apr May Jun Jul Aug Sept Oct Nov Dec

Prevention

1.00%

2.00%

3.00%

4.00%

5.00%

Mar Apr May Jun Jul Aug Sept Oct Nov Dec

Internal scrap% Internal Goal

Internal&Scrap% -

Crystal

0.00%

0.05%

0.10%

0.15%

0.20%

0.25%

Mar Apr May Jun Jul Aug Sept Oct Nov Dec

External

External% - Crystal

0.00%

0.1%

0.2%

0.3%

0.4%

0.5%

0.6%

Mar Apr May Jun Jul Aug Sept Oct Nov Dec

Appraisal

Prevention% - Appraisal% -

COQ % Trend --- Example

0.00%

0.1%

0.2%

0.3%

0.4%

0.5%

0.6%

Mar Apr May Jun Jul Aug Sept Oct Nov Dec

Prevention

1.00%

2.00%

3.00%

4.00%

5.00%

Mar Apr May Jun Jul Aug Sept Oct Nov Dec

Internal scrap% Internal Goal

Internal & Scrap% -

Crystal

0.00%

0.05%

0.10%

0.15%

0.20%

0.25%

Mar Apr May Jun Jul Aug Sept Oct Nov Dec

External

External% -

0.00%

0.1%

0.2%

0.3%

0.4%

0.5%

0.6%

Mar Apr May Jun Jul Aug Sept Oct Nov Dec

Appraisal

- -

COQ % Trend --- Example

SBU Cost of Poor Quality