verbal written communication
TRANSCRIPT
Verbal&
Written Communicatio
nThe two pillars of communication
Giving or exchanging of information, signals, or messages as by talk, gestures, or writing.
Let’s understand it…
A systematic means of communicating by the use of sounds or conventional symbols.
ORAL COMMUNICATION
Verbal
Non-Verbal
Types of Oral Communication
Process of communication through sending and receiving word messages
Verbal – The Definition
Speaking is a dynamic form of transfer More effective in expressing meaning Effective speaker exploit dynamism Able to engage audience psychologically
VERBAL COMMUNICATION
Pace of involvement controlled by writer and reader.
Writing and rewriting possible; Read- reading, quick, slow or stop to think-
understandability. Writer has less control over what the
reader read.
Continued….
More precise with preparation only Words cannot be withdrawn. Only apology Word for word reading- not speech making
and is monotonous, retain very little of the information transmitted.
Speaker – more control over listener
Continued….
Audience attention by Eye contact
Continued…
Process of communication through sending and receiving wordless messages
Through gesture and touch, body language or posture, facial expression or eye contact
Object communication like clothing, hairstyle, architecture, symbols, dance
NON-VERBAL
Writing is a static form of transfer. More precise. Words chosen deliberately and thoughtfully. Written argument- Extra ordinarily
sophisticated, intricate.
WRITTEN COMMUNICATION
Poor listening ability of audience
Difficult to work through complex argument
Fail to appreciate for listening
Too much content in speech
Possible ERRORS in Verbal
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Bibliography