vendor relationships

15
Luke VanWingerden @ljvanwingerden you - Carlos Slim Helu do it al CAN’ T YOURSELF “In this NEW wave of technology, , you have to form Alliances Vendor Relationships

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This presentation was used in an @USCUpstate Health Information Management System Graduate course on Vendor Management

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Page 1: Vendor relationships

Luke VanWingerden@ljvanwingerden

you

- Carlos Slim Helu

do it all

CAN’TYOURSEL

F

“In this NEW wave of technology,

,you have to form

Alliances”

Vendor Relationships

Page 2: Vendor relationships

“Man's inability to communicate is aresult of his failure to listen effectively."

- Carl Rogers

Page 3: Vendor relationships

Vendor Relationships10 tips for effective

Page 4: Vendor relationships

1. Vendors are people too

Page 5: Vendor relationships

2. Vendors have other customers besides you

Page 6: Vendor relationships

3. Understand your requirements and be ready to share

Page 7: Vendor relationships

4. Show them you’re willing to help them

Page 8: Vendor relationships

5. know how you will measure and assess the effectiveness of the Vendor

Page 9: Vendor relationships

6. Don’t threaten to leave/switch unless you’re serious

Page 10: Vendor relationships

7. Increase quantities by combining years or products

Page 11: Vendor relationships

8. Always establish a terms of service/contract end date

Page 12: Vendor relationships

9. You rarely have complete decision making power

Page 13: Vendor relationships

10. Don’t forget the other things that make life easy

• Don’t forget project start and end dates

• Don’t forget training or support

• Don’t forget to get the organizational structure and ask what the escalation paths are

• Don’t forget to start negotiations with the poor card

Page 14: Vendor relationships

Vendor Relationships1. Vendors are people too

2. Vendors have other customers besides you

3. Understand your requirements and be ready to share

4. Show them you’re willing to help them

5. know how you will measure and assess the effectiveness of the Vendor

6. Don’t threaten to leave/switch unless you’re serious

7. Increase quantities by combining years or products

8. Always establish a terms of service/contract end date

9. You rarely have complete decision making power

10.Don’t forget the other things that make life easy

10 tips for effective

Page 15: Vendor relationships

Many are hired for aptitude or skill,

but fired for attitude@bobkelleher

Connect with Me:

@Ljvanwingerden