vendor relationships
DESCRIPTION
This presentation was used in an @USCUpstate Health Information Management System Graduate course on Vendor ManagementTRANSCRIPT
Luke VanWingerden@ljvanwingerden
you
- Carlos Slim Helu
do it all
CAN’TYOURSEL
F
“In this NEW wave of technology,
,you have to form
Alliances”
Vendor Relationships
“Man's inability to communicate is aresult of his failure to listen effectively."
- Carl Rogers
Vendor Relationships10 tips for effective
1. Vendors are people too
2. Vendors have other customers besides you
3. Understand your requirements and be ready to share
4. Show them you’re willing to help them
5. know how you will measure and assess the effectiveness of the Vendor
6. Don’t threaten to leave/switch unless you’re serious
7. Increase quantities by combining years or products
8. Always establish a terms of service/contract end date
9. You rarely have complete decision making power
10. Don’t forget the other things that make life easy
• Don’t forget project start and end dates
• Don’t forget training or support
• Don’t forget to get the organizational structure and ask what the escalation paths are
• Don’t forget to start negotiations with the poor card
Vendor Relationships1. Vendors are people too
2. Vendors have other customers besides you
3. Understand your requirements and be ready to share
4. Show them you’re willing to help them
5. know how you will measure and assess the effectiveness of the Vendor
6. Don’t threaten to leave/switch unless you’re serious
7. Increase quantities by combining years or products
8. Always establish a terms of service/contract end date
9. You rarely have complete decision making power
10.Don’t forget the other things that make life easy
10 tips for effective
Many are hired for aptitude or skill,
but fired for attitude@bobkelleher
Connect with Me:
@Ljvanwingerden