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VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical Advisor, Youth In Need, Inc.

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Page 1: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

VCRHYP

Thriving on the Front LinesStrengths-Based Youth Care Work

Bob Bertolino, Ph.D.Associate Professor, Maryville University-St. Louis

Sr. Clinical Advisor, Youth In Need, Inc.

Page 2: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Tidbits• For copyright reasons and confidentiality some of

PowerPoint slides may be absent from your handouts.• To download a PDF of this presentation, please go to:

www.bobbertolino.com.• Please share the ideas from this presentation. You have

permission to reproduce the handouts. I only ask that you maintain the integrity of the content.

• Contact: [email protected]; +01.314.852.7274

bobbertolino.com

Page 3: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

2010 2012 2014 2015

Page 4: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Better Than ZeroFrom Pathology to Strengths

Page 5: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical
Page 6: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical
Page 7: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Posttraumatic Stress Disorder

Page 8: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

The Pathology Bias

• Freud thought the best we could hope for was “ordinary misery” and questioned the quest for happiness.

• As a field, we have focused on pathology and problems.• Until recently, psychological publications and studies

dealing with negative states outnumber those examining positive states by a ratio of 15 to 1.

• The bias of both psychology and psychotherapy has been to get people back to zero.

• A result has been the “empty person.”• The 65% barrier.• Help individuals, couples, families, and groups to develop

skills to flourish by reducing negative symptoms and building well-being.

• By leveraging assets we create opportunities for present and future change.

Page 9: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Posttraumatic Stress Disorder

Page 10: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Posttraumatic Growth

Page 11: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

From Pathology to Strengths

“What we have learned over 50 years is that the disease model does not move us closer to

the prevention of these serious problems. Indeed the major strides in prevention have

largely come from a perspective focused on systematically building competency, not

correcting weakness. Prevention researchers have discovered that there are human

strengths that act as buffers against mental illness: courage, future-mindedness, optimism,

interpersonal skill, faith, work ethic, hope, honesty, perseverance, the capacity for flow and

insight, to name several. Much of the task of prevention in this new century will be to create

a science of human strength whose mission will be to understand and learn how to foster

these virtues in young people. Working exclusively on personal weakness and on the

damaged brains, however, has rendered science poorly equipped to do effective prevention.

We need now to call for massive research on human strength and virtue. We need to ask

practitioners to recognize that much of the best work they already do in the consulting room

is to amplify strengths rather than repair the weaknesses of their clients.” (p. 6-7)

Seligman, M. E. P., & Csikszentmihalyi, M. (2000). Positive psychology: An introduction. American Psychologist, 55(1), 5–14.

Page 12: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Defining Strengths-BasedA strengths-based perspective emphasizes the abilities and resources people have within themselves and their support systems to more effectively cope with life challenges. When combined with new experiences, understandings and skills, those abilities and resources contribute to improved well-being, which is comprised of three areas of functioning: individual, interpersonal relationships, and social role. Strengths-based practitioners value relationships convey this through respectful, culturally-sensitive, collaborative, practices that support, encourage and empower. Routine and ongoing real-time feedback is used to maintain a responsive, consumer-driven climate to ensure the greatest benefit of services.

Bertolino, B. (2014). Thriving on the front lines: Strengths-based youth care work. New York: Routledge.

Page 13: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Youth are the Most Significant Contributors to Service Success

Key Competency

Maximize youth contributions to change

• The youth and factors in the youth’s life account for more variance (80-

87%) in the outcome than any other factor.• Focus on youths’ ratings of distress and change.• Recognize youth as competent and capable of change.• Identify and utilize youth contributions including internal strengths (i.e.,

abilities, coping skills, resiliencies) and external resources (i.e.,

relationships, social support systems).

1

Page 14: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

The Variance in Treatment Outcome

• Client/Extratherapeutic Factors = 80-87%

• Treatment Effects = 13-20%• Therapist Effects = 4-9%• The Alliance = 5-8%• Expectancy, Placebo, and Allegiance = 4%• Model/Technique = 1%

Bertolino, B., Bargmann, S., & Miller, S. D. (2013). Manual 1: What works in therapy: A primer. The ICCE manuals of feedback informed treatment. Chicago, IL: International Center for .Clinical Excellence. Wampold, B. E., & Brown, G. S. (2005). Estimating variability in outcomes attributable to therapists: A naturalistic study of outcomes in managed care. Journal of Consulting and Clinical Psychology, 73(5), 914-923.

Page 15: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

The Variance in Treatment Outcome

Page 16: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

The Therapeutic Relationship Makes Substantial and Consistent Contributions to Outcome

Key Competency

Engage youth through the working alliance

• The quality of the youth’s participation (engagement) in services the most important process determinant in outcome.

• Youth who are more engaged and involved in services are likely to receive greater benefit.

• The youth’s rating of the alliance is more highly correlated with outcome than provider ratings.

• Alliances that strengthen and improve from intake to termination tend to yield better outcomes than alliances which start and stay good or deteriorate over time.

2

Page 17: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

What is the Therapeutic Alliance?

The therapeutic alliance refers to the quality and strength of the collaborative relationship between the client and therapist and is comprised of four empirically established components:

1) agreement on the goals, meaning or purpose of the treatment;

2) agreement on the means and methods used;

3) the client’s view of the relationship (including the therapist being perceived as warm, empathic, and genuine); and,

4) accommodating the client’s preferences.

Means or Methods

Goals, Meaning or

Purpose

Client’s View of the Therapeutic Relationship

Consumer Preferences

Page 18: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Session Rating Scale (SRS)

• A 40 point measure with 4 subscales• Two versions that can be scored: SRS & CSRS• Complete near the end of session (last 5-10 minutes)• Overall scores below 36 or any subscale below 8 should be

discussed with clients• Lower scores at the beginning of services can mean very

different things• Lower scores as services progress are 4x likely to contribute

to dropout• Takes less than 1 minute to administer• Paper/pencil and electronic scoring systems• Can plot personal data on Excel spreadsheet

Page 19: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical
Page 20: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Culture Influences and Shapes All Aspects of Youth’s Lives

Key CompetencyConvey respect for youth and their culture

• Create and sustain culturally safe environments.• Services are provided with respect to youth culture and preferences.• Maintain self-awareness of one’s heritage, background, and experiences and their

influence on attitude, values, and biases.• Emphasize a multi-level understanding, encompassing the client, family, community,

helping systems, etc.• Recognize limits of multicultural competency and expertise; consult others who share

cultural similarities and expertise with youth being served.• Acknowledge youth as teachers and experts on their own lives.

3

Page 21: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Effective Services Promote Growth,Development, and Well-Being

Key Competency

Utilize strategies that empower youth and improve their lives

• Early response to services is strong indicator of eventual outcome.• The longer youth engage in services without experiencing a positive change the greater the

likelihood they will experience a negative or null outcome and/or drop out.• View change as attainable and problems as challenges to progress, not fixed pathology.• Focus on maximizing the impact of each interaction.• Monitor change from the outset through feedback.• Maintain a future focus.• Use language as a vehicle for change.• Explore exceptions—how change is already happening.• Focus on small changes.• Allow reentry or easy access to future services as needed.

4

Page 22: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical
Page 23: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Goal Setting

• Separates being/experience from actions• Clarify “empty words”• Accommodate services to youth’s ideas about concerns and

goals• Gain clear action descriptions of problems/ concerns and

goals (what youth want instead of what they do not want)• Determine indicators of progress toward goals• Monitor for changing goals

Page 24: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Using Action-Talk

• Non-Action Talk• Cab driver talk

• Opinions, evaluations, assessments, judgments

• Politician talk• Vague, general, not specific as to person, place, time, thing, or

action

• “Someday” talk• Vague as to time or frequency

Page 25: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Using Action-Talk (cont.)

• Action-Talk/Videotalk• Move from vague, non-sensory-based descriptions to clear,

observable, behaviors

• Using Action-Talk to Clarify Meanings• Action complaints – specifics about what one doesn’t like or one

wants to have change• Action requests – specifics about what one would like to have

happen• Action appreciation – specifics about what has liked about

something and would like more of• Specific to person, place, time, thing, action, or result• Who is to do what by when?• Who did what, when?

Page 26: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

3-Point Strategy

1. Problem Description: What needs to change?• Scaling questions

2. Vision of the Future: How will we know that change has been achieved?

• Miracle question, crystal ball, time machine, etc.

• General future-oriented questions

• Scaling questions (revisited)

3. Movement: How will we know that progress is being made?

• Scaling questions (revisited)

Page 27: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical
Page 28: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Expectancy and Hope areCatalysts of Change

Key CompetencyDemonstrate faith in the restorative effects of services

• Evidence shows that the pretreatment expectations of youth effect engagement, retention, and outcome.

• Have faith in youth and the restorative effects of services.• Believe and demonstrate faith in the procedures/practices.• Show interest in the results of the procedure or orientation.• Ensure that the procedure or orientation is credible from the youth’s frame of

reference and is connected with or elicits previously successful experiences.• View youth as people, not as their problems or difficulties or in ways that

depersonalize them.

5

Page 29: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Asset-BuildingIncreasing Well-Being

Page 30: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Positive Psychology Defined

Positive Psychology focuses on:

“What kinds of families result in

children who flourish, what work

settings support the greatest

satisfaction among workers, what

policies result in the strongest civic

engagement, and how people’s

lives can be most worth living.” (p.

5)

Seligman, M. E. P., & Csikszentmihalyi, M. (2000). Positive psychology: An introduction.

American Psychologist, 55(1), 5–14.

Page 31: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

The Benefits of Increased Well-Being (Happiness)

Happy People:• Are half as likely to die over the same time period as others• Live longer than average• Have better health habits• Have lower blood pressure• Have more robust immune systems• Are more productive on the job• Are able to tolerate more pain

Page 32: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

What Does Not Make Us Happier?

• Age• Gender• Beauty• IQ• Fame• Mental/physical energy levels• Education (only to a degree, most likely because of its

relationship to income level)• Income/Wealth (to a degree)

Page 33: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

What Positively Influences Happiness?

• Good family relationships• Community and friends• Financial situation (up to a certain level)• Work (being employed and having meaningful work)• Subjective health• Personal freedom• Personal values (belief in God or bigger purpose or

meaning)

Page 34: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

What Influences Happiness?

• What we think will make us happy is mostly mistaken

• People are generally poor at predicting what will make them happy• Bad things don’t cause the permanent decrease in happiness we fear they will;

good things don’t cause the permanent increase in happiness we think they will• Interests/preferences change

• Happiness is relatively stable (is genetically-influenced but not fixed)

• Happiness over the life cycle is U-shaped; well-being typically reaches the lowest point in one’s late 40s and is higher earlier and later in life

• The hedonic treadmill

Page 35: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

The Hedonic Treadmill

“When we have an experience…hearing a particular sonata, making love with a particular person, watching the sunset from a particular window, of a particular room on successive occasions, we quickly begin to adopt it, and the experience yields less pleasure each time. Psychologists call this habituation, economists call it declining marginal utility, and the rest of us call it marriage.”

Gilbert, D. (2006). Stumbling on happiness. New York: Vintage.

Page 36: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Happiness and Life Satisfaction LevelsCan Change

• Some things seem to have a lingering effect on happiness or life

satisfaction levels

• Negative things: e.g., being a caregiver for a family member with

Alzheimer's; death of a spouse; death of a child (remember that

these are average findings and people fall on a range within these

averages)

• Positive things: e.g., Having a wider ranger of social connections;

having a basic amount of income; having a sense of freedom; having

life purpose and so on

Page 37: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Well-Being Contributors

Life Circumstances5%

Intentional Ac-tivities21%

Set Point/Temperment

74%

Sales

Life Circumstances Intentional Activities Set Point/TempermentLyubomirsky, S. (2007). The how of happiness: A scientific approach to getting the life you want. New York: Penguin.

Page 38: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Life Circumstances

• Country

• Level of national income

• Comparative income

• Job security

• Meaningful work/life

• Age

Page 39: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Set Point/Temperament Factors

• Range in which a person’s set point varies

• Explanatory style

• Depression tendencies

Page 40: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Five Pillars of Well-Being

1. Positive Emotion

2. Engagement

3. Meaning

4. Relationships

5. Accomplishments

Seligman, M. E. P. (2011). Flourish: A visionary new understanding of happiness and well-being. New York: The Free Press.

Page 41: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Measuring Well-Being

PERMA

1. Positive Emotion

2. Engagement

3. Meaning

4. Relationships

5. Accomplishments

VCRHYP-RA

1. Safety

2. Well-Being

3. Permanent Connections

4. Self-Sufficiency

Page 42: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical
Page 43: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Measuring Well-Being

PERMA

1. Positive Emotion

2. Engagement

3. Meaning

4. Relationships

5. Accomplishments

ORS

1. Individual

2. Interpersonal

3. Social Role

VCRHYP R-A

1. Safety

2. Well-Being

3. Permanent Connections

4. Self-Sufficiency

Page 44: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

ORS – Individual

+ Self-esteem+ Self-perception+ Sense of Self+ Internal Strengths+ Healthy activities and behaviors+ Coping Skills+ Safety- Anxiety- Depression- Substance Abuse- Somatic problems (i.e., sleep, headaches, etc.)

Page 45: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

ORS – Interpersonal

+ Close Relationships+ Romantic Relationships+ Family+ Close Friends+ Stable Living Environment+ Conflict Resolution+ Safety- Violence- Mystification- Disconnection

Page 46: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

ORS – Social Role

+ Other Friends and Supports+ Community Connections (to individuals, groups, and the

community at-large)+ Education (School, GED, Job Skills Programs)+ Employment+ Volunteering+ Feeling Valued and Empowered as a Member of a Community

(there can be more than one)+ Safety- Feeling Isolated (disconnection)- Lack of Acceptance- Lack of Opportunity

Page 47: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

The Outcome Rating Scale (ORS)

• A 40 point measure with 4 subscales

• Two versions that can be scored: ORS & CORS

• Higher score indicate lower levels of distress; lower scores indicate higher levels of distress

• Clinical Cutoffs: 25 (> Age 19); 28 (Ages 13-19); 32 (≤ Age 12)

• Reliable Change Index (RCI): 5

• Complete at the beginning of session

• Takes less than 1 minute to administer

• Paper/pencil and electronic scoring systems

• Can plot personal data on Excel spreadsheet

Page 48: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical
Page 49: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical
Page 50: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Positive Youth Development (PYD) Defined

An ongoing process of engaging youth in safe, secure environments through activities, interventions, and programs that promote growth, development, and overall well-being.

Bertolino, B. (2014). Thriving on the front lines: Strengths-based youth care work. New York: Routledge.

Page 51: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Positive Youth Development (PYD)

1. Rewarding bonding2. Fostering resilience3. Promoting social, emotional, cognitive, behavioral, and moral

competence4. Fostering self-determination5. Fostering spirituality6. Fostering clear and positive identity7. Building belief in the future8. Providing recognition for positive behavior9. Providing opportunities for prosocial development10.Fostering prosocial norms

Page 52: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Considerationsfor

Leveraging Assets

Page 53: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Considerations for Leveraging Assets

• Focus on fundamental skills such as listening, attending,

and eliciting client feedback and respond to that feedback

immediately as a means of strengthening the therapeutic

relationship. Researchers have identified several aspects of

the alliance (i.e., empathy, positive regard, congruence) that

are known contribute to contribute to better overall alliances.

Page 54: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Considerations for Leveraging Assets (cont.)

• Collaborate with clients on determining which exercises

provide the best fit. Numerous studies in psychotherapy

have demonstrated the client’s rating of the therapeutic

alliance (i.e., the combination of client-therapist bond,

collaboration with the client on goals, and collaboration with

the client on tasks to accomplish those goals) as a reliable

and consistent predictor of eventual treatment outcome.

Page 55: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Considerations for Leveraging Assets (cont.)

• Consider cultural and contextual factors with positive interventions. Any fixed moral vision that sees happiness as a yardstick of a good life should be avoided. For example, a youth raised in a European-American culture may think of happiness as a process of autonomy and self-determination, whereas a client from another culture may see happiness as relating to others and fulfilling obligations.

Rashid, T. (2009). Positive interventions in clinical practice. Journal of Clinical Psychology: In Session, 65(5), 461-466.

Page 56: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Considerations for Leveraging Assets (cont.)

• Encourage clients to use agreed-upon exercises in a routine and ongoing manner, continue those exercises that have proven beneficial, and experiment with new ones as needed. In studies researchers have found that people with the highest levels of happiness are the ones who maintain adherence to the exercises they were asked to try.

“Circumstances happen to people, and activities are ways that people act on their circumstance.” (Lyubomirsky et al., 2005, p. 118)

Lyubomirsky, S., Sheldon, K. M., Schkade, D. (2005). Pursuing happiness: The architecture of sustainable change. Review of General Psychology, 9, 111-131.

Page 57: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Considerations for Leveraging Assets (cont.)

• Package exercises to increase the likelihood of benefit. It may not be practical for clients to do several exercises in given day; however, it is suggested that therapists encourage clients to try more than one exercise and do so on multiple occasions over an agreed-upon time frame. In doing so it can be helpful to work with clients on a combination of exercises that can both contribute to an immediate boost of happiness and those that can be incorporated into everyday routines and provide longer-term satisfaction.

Page 58: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Positive Emotion

Page 59: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Positive Emotion• The subjective well-beings: Happiness (and lastingly happier); Joy; Life

Satisfaction• VCRHYP-RA: Safety; Well-Being; Self-Sufficiency• Past, Present, and Future• Positivity: 3:1 Ratio (Fredrickson)• Day Reconstruction• Signature Strengths• The Language of Change• Gratitude• Savoring• Mindfulness• Focus on What Went Well (or 3 Things)• Exercise• Forgiveness

Page 60: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Positivity Ratios

• Give the youth a notebook, journal, calendar, or piece of paper. Divide the paper into sections with each section representing a day of the week. There should be enough room for up to 20 entries per day.

• Have the youth write down events that affect how they feel during the course of the day. The youth should write the event down in as close proximity as possible to the actual time of the event.

• Next to each event, have the youth select one of the following words to describe how they felt about that event:

• Type 1: Amused, grateful, inspired, interested, joyful, love, proud, serene• Type 2: Angry, ashamed, disgust, guilt, hate, sad, scared, stressed

• Add up number of Type 1 responses, then Type 2 responses. Divide the Type 1 total by the Type 2 total to create a Positivity Ratio.

• Examples: 5 events listed, 2 Type 1 and 3 Type 2 their ratio would be 0.67:1 • Example 2: 11 events listed, 8 Type 1 and 3 Type 2 their ratio would be 2.67:1

Page 61: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Day Reconstruction

• Have the youth create a log for the day that includes as many as 30 and as few as 10 time frames.

• Example: 8:00-8:30am; 8:30-9:00am• Example: 8:00-8:20am; 8:20-8:40am

• For each time frame listed have the youth write down the task(s) that occurred.

• Example: 8:00-8:20am – Get up and dressed• Example: 2:30-3:00pm – Attended English class

• At the end of the day, the youth should think back over each event. Then choose a word from the list of Type 1 and Type 2 descriptors that best fits his or her experience with the event.

• The youth then calculates his or her Positivity Ratio.

Page 62: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

VIA Signature Strengths

• Values in Action (VIA)

• www.authentichappiness.org

• Six Categories:1. Strengths of Wisdom and Knowledge

2. Strengths of Courage

3. Strengths of Humanity

4. Strengths of Justice

5. Strengths of Temperance

6. Strengths of Transcendence

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VIA Signature Strengths (cont.)

1. Wisdom and Knowledge: Cognitive strengths that entail the acquisition

and use of knowledge

2. Courage: Emotional strengths that involve the exercise of will to

accomplish goals in the face of opposition, external or internal

3. Humanity: Interpersonal strengths that involve “tending and

befriending” others

4. Justice: Civic strengths that underlie healthy community life

5. Temperance: Strengths that protect against excess

6. Transcendence: Strengths that forge connections to the larger universe

and thereby provide meaning

Page 64: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

VIA Signature Strengths

Strengths of Wisdom and Knowledge

1. Creativity

2. Curiosity

3. Love of learning

4. Open-mindedness

5. Perspective

Strengths of Courage

6. Authenticity

7. Bravery

8. Persistence

9. Zest

Page 65: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

VIA Signature Strengths

Strengths of Humanity

10. Kindness

11. Love

12.Social intelligence

Strengths of Justice

13.Fairness

14.Leadership

15.Teamwork

Page 66: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

VIA Signature Strengths

Strengths of Temperance

16.Forgiveness/mercy

17.Modesty/humility

18.Prudence

19.Self-regulation

Strengths of Transcendence

20. Appreciation of beauty and excellence

21. Gratitude

22. Hope

23. Humor

24. Religiousness/spirituality

Page 67: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical
Page 68: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Character Strengths and Posttraumatic Growth

• Character Strengths that have been found to predict Posttraumatic Growth:• Bravery• Gratitude• Hope• Kindness• Religiousness

• Character Strengths found to be important mediators of success in situations characterized by significant cognitive, emotional, and physical challenges:• Courage• Honesty• Leadership• Optimism• Self-regulation• Teamwork

Mathews, M. D. (2008). Positive psychology: Adaptation, leadership, and performance in exceptional circumstances. In P. A. Hancock & J. L. Szalma (Eds.), Performance under stress (pp. 163-180). Aldershot, England: Ashgate.

Page 69: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Character Strengths and Common Concerns

Presenting Problem Potential Character Strength Utilized

Effective prevention of depression relapse Perspective, Curiosity, Judgment, Spirituality

Residual depressive symptoms Curiosity, Perseverance

Anxiety Self-Regulation, Bravery, Fairness, Curiosity

Body-image issues Gratitude, Kindness

Drug Use Self-Regulation, Bravery

Trauma Perseverance, Bravery, Hope

Improved attention and working memory Self-Regulation, Love of Learning

Reduced anxiety; adaptive learning dealing with threat

Self-Regulation, Curiosity, Perspective

Improved romantic relationships Love, Kindness, Social Intelligence

Decreased negative self-focused attention Zest, Humor

Decreased negative affect Zest, Hope

Rashid, T. (2009). Positive interventions in clinical practice. Journal of Clinical Psychology: In Session, 65(5), 461-466.

Page 70: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Signature Strengths Exercise

• Take one signature strength and for the following

week use that strength in a new way, every day.

Peterson, C. (2006). A primer in positive psychology. New York: Oxford University Press.Seligman, M. E. P., Steen, T. A., Park, N., & Peterson, C. (2005). Positive psychology progress: Empirical validation of interventions. American Psychologist, 60(5), 410-421.

Page 71: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

The Influence of Words

Sad. Helpless. Inconvenienced. Defeated. Tired.

Oppressed. Doubtful. Uninterested.

Life is so hard. Nothing seems to go my way.

There is no one to turn to. It feels like I’ve been

forgotten. Times are hard. Nothing helps. Things

will not get better. In fact, they will probably get

worse. There is no hope.

Page 72: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

The Influence of Words

Exciting. Fun. Laughter. Joy. Anticipation.

Possibility. Aliveness. Love. Peace.

When I think about the future I become energized.

There is so much I can accomplish. There are

many possibilities in the world. Life is wonderful.

Page 73: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

The Costs of Negativity

• A recent study shows that extensive discussions of problems and

encouragement of ‘‘problem talk,’’ rehashing the details of problems,

speculating about problems, and dwelling on negative affect in particular,

leads to a significant increase in the stress hormone cortisol, which

predicts increased depression and anxiety over time.

• People who are in a more positive mood are better liked by others and

more open to new ideas and experiences.

Byrd-Craven, J., Geary, D. C., Rose, A. J., & Ponzi, D. (2008). Co-ruminating increase stress hormone levels in women. Hormones and Behavior, 53, 489–492.Fredrickson, B. (1998). What good are positive emotions? Review of General Psychology, 2, 300-319.

Page 74: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Bertolino, B. (2015). The residential youth care worker in action: A collaborative, strengths-based approach. New York: Routledge.

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Page 76: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Say it in Another Way

• “He doesn’t want to change”

• “She is manipulative”

• “He’s got an antisocial personality”

• “She’s overly sensitive”

• “He’s got an anger management problem.”

• “She’s too dependent and needy”

• “He’s always in appropriate around females”

• “She’s borderline”

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Risk

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Protective

Page 79: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Possibility Language

1. Reflect client statements in the past tense.

From: “It’s always that way.”

To: “It’s been that way.”

2. Move from global (“everybody,” nobody,” “always,” “never”) to partial (“recently,”

“somewhat more,” “a lot”).

From: “I’m always in trouble.”

To: “You’ve been in trouble a lot.”

3. Move from truth/reality to perception (“It seems to you,” “You’ve gotten the idea”).

From: “Things will never get better.”

To: “It really seems to you that it will never get better.”

Page 80: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Possibility Language1. Assume the possibility of future change and/or solutions by using words such

as “yet” and “so far.”From: “It’s always going to be this way.”

To: “So far you haven’t found any evidence that things will be different than the way they are

now.”

2. Recast the problem statement into a statement about a preferred future or goal.From: “I’ll never be able to have the life I really want.”

To: “So you’d like to be able to move toward the life you really want.”

3. Presuppose that changes and progress toward goals will occur by using words such as “when” and “will.”

From: “No one wants to be around me.”

To: “So when you begin to notice that there are people who enjoy your company and want

to be around you what will be different for you?”

Page 81: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Possibility Language

• Give permission “to,” “not to have to,” and both

• From: “I shouldn’t be angry.”

• To: “It’s okay to be angry.”

• From: “People keep saying that it really should make me angry.”

• To: “It’s okay to not be angry about it.”

• From: “Sometimes I’m angry and sometimes I’m not. I must be crazy!”

• To: “It’s okay to be angry and you don’t have to be angry and you’re not

crazy.”

Page 82: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Gratitude

• A prized propensity in the Hindu, Buddhist, Muslim, Christian, and Jewish traditions.

• Being thankful for and appreciating the actions of another.

• Emerges upon recognizing that one has received a positive outcome from another person who behaved in a manner that was costly to him or her, valuable to the recipient, and intentionally rendered.

• Can also result from a nonhuman action or event.

Page 83: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Gratitude Visit

1. Think of someone who has done something important and wonderful for you, yet who has not been properly thanked.

2. Reflect on the benefits you received from this person, and write a letter expressing your gratitude for all he or she did for you.

3. The letter should be approximately 300 words. Rehearse the letter over and over until you know it by heart.

4. Arrange to deliver the letter personally, and spend some time with this person talking about what you wrote.

Page 84: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Gratitude

• Searches

• Journals; Diaries; Post-its

• Poster Boards

• Bulletin Boards

• Private and Public “Expressions”

Page 85: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Strategies for Savoring

• Share with Others: Seek out other to share an experience.

• Memory Building: Take a mental photograph or a physical souvenir of

an event and reminisce about it later with others.

• Sharpening Perceptions: Focus on specific aspects of an experience.

• Absorption: Become totally immersed in the pleasure and try not to

think about other matters.

• By Comparison: Once a day, take the time to enjoy something that is

usually hurried; note the difference.

Page 86: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Mindfulness

• Mindfulness is an overarching human strength closely linked with

human well-being and the ability to adaptively self-regulate feelings and

actions;

• In flexing the self-regulation muscle, a mindful disposition offers new

insights by enhancing cognitive flexibility, which decreases the need to

control or alter environment and experiences; the individual then moves

toward acceptance and genuine appreciation

Rashid, T. (2009). Positive interventions in clinical practice. Journal of Clinical Psychology: In Session, 65(5), 461-466.

Page 87: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Mindfulness Exercises

• Identify key words that are validate, support, inspire, and increase optimism. Then, say those key words, repeating them in different ways while noticing the feelings, thoughts, and images that arise. When you are done, write about your experience for 5-10 minutes.

• Capture a positive state (i.e., feeling joy, spontaneous, inspired, or the like) and focus on the words for 15-20 minutes, becoming fully immersed in the positive state.

• Breathing space exercise is when a 3-minute exercise in which the person tunes into the present moment, focusing on the breath, and then expanding the awareness to sense the whole body.

• Mindful walking and other forms of behavioral activation have been linked with increased energy and well-being.

Page 88: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

What Went Well?

1. For one week, identify and write down three good things

that went well each day;

2. Write down what influenced or caused those things;

3. At the end of the week reflect on the collection of good

things.

Page 89: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

The Benefit of Activity

“We know that sedentary behavior contributes to a host of chronic

diseases, and regular physical activity is an important component of an

overall healthy lifestyle. There is strong evidence that physically active

people have better health-related physical fitness and are at lower risk of

developing many disabling medical conditions than inactive people.”

– Michael O. Leavitt, U.S. Secretary of Health and

Human Services (2005-2009)

Page 90: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

The Benefit of Activity

• We have seen how norms change in society; for example, how we as a culture now look at tobacco usage, underage drinking, highway safety, seat belts, child car seats, air bags, fluoride, and vaccines.

• The idea of smoking changed from cool and sophisticated to stupid and dangerous.

• Physical Activity as a preventative intervention can have a profoundly positive effect in our changing world.

• We are facing an epidemic of inactivity in our homes, communities and around the world.

• Places in the world that are successful in encouraging physical activity include Copenhagen, China and Brazil, and U.S. programs in Arkansas, Oregon, and Wisconsin.

Page 91: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Exercise and Happiness

• Exercise has been show to lessen depression and anxiety, which

usually decrease happiness levels.

• Exercise is known to increase brain growth (by increasing levels of

neuronal growth factor and connections between neurons), thereby

making one more available to change (since the brain tends to get

patterned and grooved).

• Exercise has been shown to reduce the use of antidepressants.

• Work with youth to develop a plan to do a minimum of 50 minutes of

physical activity each week. Have the youth write about the activity or

activities including feelings and thoughts.

Page 92: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Forgiveness

• A freeing from negative attachment to the source that

transgressed against that person.

• Forgiveness is a process involving:• Cognitive-affective transformation following a transgression in which the victim

makes a realistic assessment of the harm done and acknowledges the

perpetrator’s responsibility, but freely chooses to “cancel the debt,” giving up

the need for revenge or deserved punishments and any quest for restitution.

• The “cancelling of debt” also involves a cancellation of negative emotions

directly related to the transgression

• In forgiving the victim overcomes his or her feelings of resentment and anger

for the act

Page 93: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Worthington’s Five-Step Process for Forgiveness (REACH)

• R is for Recall. Recall the events and the hurt as accurately and objectively as you

can.

• E is for Empathize. Try to understand what happened from the point of view of the

person who wronged you.

• A is for the Altruistic gift of forgiveness. Recall a time that you hurt someone else

and were forgiven. And offer this gift to the person who wronged you.

• C is for Committing yourself to forgive publicly. Write a letter of forgiveness

(whether you send it or not), write in a journal, tell a trusted friend, or, if you can, tell

the person who wronged you.

• H is for Holding onto forgiveness. Forgiving is not forgetting. Memories of the

wrong and feelings will come up. Remind yourself that you have made a choice to

forgive.

Page 94: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Lyubormirsky’s Exercises

• Appreciate being forgiven; reflect on a time when you were forgiven; or seek

forgiveness for a wrong you have done.

• Imagine forgiveness; imagine what you might say to the person and how you

would feel.

• Write a letter of forgiveness; not necessarily to send, but to write out what

happened and how it affected you, what you wish the person had done, and

end with a statement of understanding and forgiveness.

• Write the other person’s apology letter; imagine the explanation the person

would give for her behavior and how she feels about the harm she has done.

Lyubomirsky, S. (2008). The how of happiness: A scientific approach to getting the life you want. New York: Penguin.

Page 95: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Creating Positive Emotion: Further Exercises

• “Your Way” – (1) Ask the youth to give his or her definition of “happiness”; (2)

Have the youth rate his or her current level of happiness on a scale of 1-10;

(3) Work with the youth to identify two ways to boost his or her level of

happiness up to one point over the next week

• “Broaden-and-build” – positive emotions expand what an individual feels like

doing at any given time. (1) Have the youth listen to a song, watch a movie,

or read a passage from a book; (2) Have the youth identify one of five

emotions he or she feels (i.e., joy contentment, fear, anger, or neutral); (3)

Have the youth list everything he or she would like to do at that moment.

Page 96: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Creating Positive Emotion: Further Exercises (cont.)

• Help youth to more easily adapt to changing circumstances by

trying something new “on the fly,” then writing or talking with

someone about how it felt to exercise creativity

• Encourage youth to experiment with “practicing happiness”

(start small – example: smiling at others)

• Use music, stories, movies and other similar mediums to help

youth experience positive emotion

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Engagement

Page 98: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Engagement

• Considered the opposite of Positive Emotion• Involves loss of self-consciousness• Goal-directed• VCRHYP-RA: Well-Being; Self-Sufficiency• Conversation• Art• Sports• Flow: “Being at one” with some absorbing activity

Page 99: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Flow in Action

• Choose an activity that the youth can focus on without

interruption (e.g., a creative endeavor, conversation, etc.)

• Have the youth engage in the activity for a minimum of 20

minutes

• Immediately following the activity, have the youth write down

what he or she remembers about the experience

Page 100: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Positive Relationships

Page 101: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Positive Relationships

• Building positive relationships and social connections

• People who are socially connected are more resilient to the challenges of life

• Two kinds of social connections1. One to one: friendships; pets

2. Group/community connections: neighborhoods, interest groups, church communities, professional or work groups, groups of friends, sports teams, military units, support groups and so on.

Page 102: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Positive Relationships

Countless studies document the link between society and psyche: people who have close friends and confidants, friendly neighbors, and supportive co-workers are less likely to experience sadness, loneliness, low self-esteem, and problems with eating and sleeping. The single most common finding from a half century's research on the correlates of life satisfaction, not only in the United States but around the world, is that happiness is best predicted by the breadth and depth of one's social connections.

Putnam, R. D. (2000). Bowling alone: The collapse and revival of American community. New York: Simon & Schuster.

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Page 104: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Exercises for Building Positive Relationships

• Active Constructive Responding (ACR)

• Use activities, games, puzzles, or problems situations that foster cooperation and “working together,” the end purpose of which is for all involved to benefit and possibly benefit others not involved.

• Track and monitor, in real-time, your relationship with youth

Page 105: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Active Constructive Responding

• Active-constructive responding (an enthusiastic response): “That’s great! I

wonder what other positive changes might be on the horizon for you.”

• Active-destructive responding (a response that points out the potential

downside): “So is that going to be their expectation going forward?”

• Passive-constructive responding (a muted response): “That’s nice, Mike.”

• Passive-destructive responding (a response that conveys disinterest): “I

didn’t get outside all day.”

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Meaning

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Page 108: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Meaning• Subjective sense of meaning is strongly correlated with happiness• VCYHYP-RA: Well-Being; Self-Sufficiency• Using what is best inside you to belong to and serve something bigger

than you are (the “larger” world and society)• Positive Institutions (i.e., religion, politics, family, community, etc.)• Practice Positive Deviance• Altruism• Future Focus – “Future-Mindedness” can help a person to become more

creative, optimistic, and hopeful• Finding Life Purpose (and/or developing the spiritual self)

Pascale, R., Sternin, J., & Sternin, M. (2010). The power of positive deviance: How unlikely innovators solve the world’s toughest problems. Boston, MA: Harvard Business Press.

Page 109: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Future Focus

• Creating a sense of a problem-free future or a future with hope and possibilities

• Assume change will happen• Let your language reflect that sense of hope• Presuppose change• Tell stories of possibility without being invalidating or “too

positive”• Help the person imagine a time after the problem• The miracle question

Page 110: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Future Pull

1. Find a vision for the future

2. Identify and dissolve perceived barriers to the

preferred future

3. Make an action plan to reach the perceived future

Page 111: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

What About You?

• What passion or area of interest do you often think about but have not yet pursued?

• What dreams or images continue to come to mind?

• What theme emerges from those dreams or images?

• What would it take for you to begin to develop that theme further and act on it?

Page 112: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Meaning and Purpose: Further Exercises

• Encourage youth to join a movement or social cause or

engage in philanthropic interests.

• Encourage youth to develop a new cause or effort to invest

self in (sometimes it is necessary to challenge youth and

others to use their dissatisfaction, anger, and/or hurt and take

action)

Page 113: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

113

Finding Life Purpose or Direction

Four signals or life energies:

1. Blissed2. Blessed3. Pissed4. Dissed

Page 114: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Blissed: Steve Jobs

“You’ve got to find what you love. And that is true for your work as it is for your lovers. Your work is going to fill a large part of your life, and the only way to be satisfied is to do what you believe is great work. And the only way to do great work is to love what you do. If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know it when you find it.”

Your time is limited, so don’t waste it living someone’s life. Don’t be trapped by dogma–which is living with the results of other people’s thinking. Don’t let the noise of others’ opinions drown out your own inner voice. And most important, have the courage to follow your heart and intuition. They somehow already know what you truly want to become. Everything else is secondary.”

Page 115: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Blessed

• People who believed in you, encouraged you or told you you were good at something or could do something.

• Talents, developed or natural, that you have.• Incidents of good luck (being in the right place at the right

time-and taking advantage of that luck).

Page 116: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Pissed or Dissed

The Key:

Transform the “negative” energy of anger and hurts into positive energy

Page 117: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Pissed (Righteous Indignation)

• What would you talk about if given an hour of prime time

television to influence the nation or the world?

• What pisses you off that you would like to correct in the world

or other people?

• What can’t you sit still for?

Page 118: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Dissed (Wounded): Ann Rice

Daughter who died of leukemia at 5. Rice wrote a novel

that featured a 5-year-old who could never die.

(Interview with a Vampire)

Page 119: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Accomplishment

Page 120: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Accomplishment

• Often pursued for its own sake• Self-discipline (Grit and Determination) is twice as important

as IQ• Achievement• Competence• Mastery• Development of New Skills• Accomplishments over life span• VCRHYP-RA: Self-Sufficiency• “Donors” and “Accumulators”

Page 121: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical

Accomplishment: Exercises

• Donors – Collect to give

• Accumulators – Collect to accomplish

• “Spread the Word”

• Diaries, journals, scrapbooks

• Artwork, music

• Public speaking

Page 122: VCRHYP Thriving on the Front Lines Strengths-Based Youth Care Work Bob Bertolino, Ph.D. Associate Professor, Maryville University-St. Louis Sr. Clinical