vCenter Management Overview

Florian BenneEMEA Product Marketingfbenne@vmware.com

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Today’s Agenda

The Promise of Virtualization ManagementThe Customer Journey• Basic Management • Infrastructure Management• Dev/Test• Disaster Recovery• Private CloudvCenter Benefits

33

The Goal

IT asService

Provider

Just like…..

Inexpensive, pay as you go, pay for what you useUbiquitously availableReliableChoice of providers

44

The Management Challenge Today

• Server• Storage• Network• etc

Component-LevelManagement

Service-LevelManagement

IT manages infrastructure components

IT is measured on business outcomes

Reliable email

service

55

Virtualization Fundamentally Changes the Game

New Considerations… New items and relationships not

present in physical environment Dynamic and fast growing

environment VMsSnapshots & Clones

Templates

…and New Opportunities! Enables greater automation Properties solve IT management

problems in a new way

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Virtualization Fundamentally Changes the GameNew Constructs The ability to make apps

self-describing, self-deployingAllows management of multi-tier applications as a single entity Utilizes industry standard OVF to provide instructions on how to deploySimpler, application centric view of managementApplications can now be written to monitor and scale themselves

vApp

App

OS

App

OS

App

OS

Availability = 99.99%

Security = High

Performance = 500 msec

SLA Definitions

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VMware Uniquely Enables Service-Level Management

The Only Complete Stack for the Private Cloud

VMware vSphere 4The industry’s leading virtualization platform

vCenter Product FamilyUnified control center for SLA-driven

management across dynamic infrastructure

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vCenter Management Product Family

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VMware vCenter Product Family Delivers

•Drives operational efficienciesand savings

•Reduces opex by 50%

•Leverages power of virtualization•Delivers broadest and deepest capabilities for service-level management

•Enables IT to change and respond quickly

•Works with all ESM tools for seamless end-to-end datacenter management

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Today’s Agenda

The Promise of Virtualization ManagementThe Customer Journey• Basic Management • Infrastructure Management• Dev/Test• Disaster Recovery• Private CloudvCenter Financial Impact

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Customer Needs on the Path to 100% Virtualization

Managehypervisors, VMs and dev/test environments

• P2V• Inventory Mgt• Planning• Patching

Phase 1 - Explore

< 100 VMsManage large, dynamic,

shared infrastructure including enterprise applications

• Performance Mgt• Capacity Planning• Configuration Mgt• Operations Mgt• Disaster Recovery

Phase 2 - Expand

100 – 1,000 VMsManage service levels with

policy-driven automationacross the private cloud

• Self Service IT• Service Mgt• Chargeback

Phase 3 - Standardize

> 1,000 VMs

Existing Partner Management Solutions

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VMware vCenter Management Platform

Unified control center •Inventory management•Alarms, alerts•Templates/provisioning•Includes:

• P2V Conversion• Automated patch

management• Real-time policy

framework

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vCenter Server: A Key Infrastructure Component

vCenter Server Heartbeat

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Non-Virtualized

Physical-Only Environments/

Non-x86/Non-VMware

End-to-End Integrated Management

Systems Management

vCenter ExtensibilityAPIs and UI plug-in architecture

to enable 3rdparty integration

Self Service Portal Service Catalog

Billing/Chargeback

Provisioning Configuration Capacity Operations Performance Availability

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Big 4 and Ecosystem Integrations with vCenter Server

Area

Performance & Availability Configuration

Provisioning

Capacity

Automation

Chargeback

…

http://www.vizioncore.com/vc-iseries/index.html

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Today’s Agenda

The Promise of Virtualization Management The Customer Journey• Basic Management • Infrastructure Management• Dev/Test• Disaster Recovery• Private CloudvCenter Financial ImpactvCenter Partner Ecosystem

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Typical Challenges

Have dynamic changes to virtual entities resulted

in configuration drift?

When will I run out of capacity?

Do I have enough capacity to support service levels?

Can I reclaim unused or over-provisioned capacity?

Can I confidently virtualize my business critical apps?

How do I track entities, relationships and actions?

Are VMs configured in compliance with operational and security best practices?

Have unauthorizedchanges been made?

How do I scale my virtual environment?

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vCenter for Infrastructure Management

• Automated provisioning• Capacity management• Configuration management• Application performance

management

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vCenter Lifecycle Manager

BenefitsStandardizationEnforce consistent process to request, provision, deploy and decommission virtual machines Control and VisibilityOptimize resource utilization for greater ROI

Automated WorkflowsEliminate repetitive VM lifecycle management tasks for greater productivity

Automate provisioning and decommissioning workflows,

increase service levels and IT control.

Key FeaturesEasy-to-use web interface for centralized management, approval and tracking of VM requestsAuto-provision, deploy and decommission VMs based on pre-defined policiesApply lifecycle management policies to existing VMsSeamlessly integrate with 3rd party tools

VM Request

Policy

2020

“In our major data centers, we’ve now decommissioned more machines than we have running. That represents a huge cost savings in capacity. In our major data centers, if we had not had a good way of governing when a virtual machine was no longer being used, we probably would now have more than 1,000 extra virtual machines running.”

David HewettSenior IT ManagerQualcomm

Lifecycle Manager at Work

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Lifecycle Manager with BMC Software

Lifecycle ManagerIntelligentDeploymentIntelligent

DeploymentConfigure

VMConfigure

VM VerifyVerifyInitiate

ProvisioningInitiate

Provisioning

RequestBMC

Change RequestChange Request

ChangeApprovalChange

ApprovalUpdateCMDB

UpdateCMDB

Verify /Notify

Verify /Notify

CloseChange Task

CloseChange Task

Service DeskService Desk

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vCenter AppSpeed Overview

BenefitsReal-time view of end-user application performance, monitoring against SLAsDramatically reduces trouble shooting time and finger pointing100% non-intrusiveIntegrated into vCenter Server and vSphere ClientReduces barriers to virtualizing business-critical applications

Manage performance of virtualized multi-tier applications

Key FeaturesDynamically discovers and maps virtual and physical infrastructure elements Breaks down application latency into component parts (infrastructure, network, and application)

Application

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“Data collected by AppSpeed will save hours in monitoring, troubleshooting and identifying root-cause of potential issues with application performance.”

Ken Horn Servers and Groupware TechnologiesJohnson & Wales University

AppSpeed at Work

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VMware vCenter CapacityIQ Overview

BenefitsDeliver the right capacity at the right timeMake informed planning, purchasing, and provisioning decisionsEnable capacity to be utilized most efficiently and cost-effectively

Analyze, forecast, and plan virtualized datacenter or desktop capacity

Key FeaturesPerform “What-If” impact analysis to model effect of capacity changesIdentify and reclaim unused capacityForecast timing of capacity shortfalls and needs

Coming Soon

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vCenter ConfigControl Overview

Discover, track, model, search, analyze (impact and drift), report

Standards based, extensible, comprehensive, continuous, multi-source capture of CIs

Applications, inside guests, virtual entities, associated hw, custom tags

Rollup impact reporting by business unit, organization unit, etc

Tracking of configuration items that are part of a virtual infrastructure

Automated discovery of accurate config, dependency and historical data

Application/IT visibility via rich modeling capabilities, dynamic search and reports

Ensure Visibility and Control of Dynamic Virtual Environments

Coming Soon

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Today’s Agenda

The Promise of Virtualization Management The Customer Journey• Basic Management • Infrastructure Management• Dev/Test• Disaster Recovery• Private CloudvCenter Financial ImpactvCenter Partner Ecosystem

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Typical Dev/Test Infrastructure is an IT Headache

Server sprawl – under desks, in closets

Aging, cast-off hardware

Dirty systems – inability to maintain “clean state”

Users and IT bogged down in provisioning requests

Release management is resource intensive and error-prone

*Actual customer photos

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vCenter for Dev/Test

Automated set up, tear down and management of complex dev/test environments

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vCenter Lab Manager Overview

BenefitsHigher Service LevelsReduce dependency on IT, enable greater productivity and faster time to market

Lower Infrastructure CostsPolicy-based access control of shared resources

Automated ManagementEliminate repetitive provisioning and ad-hoc management tasks for IT

Simplify management of the internal cloud for dev/test

Key FeaturesSelf-service portal for non-IT users to provision VM configurations in seconds, while ensuring IT controlImage Library to reduce storage footprint, improve asset sharing and team collaborationAllocate resource containers to users groups and enforce policy-based access control

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“VMware Lab Manager obsoletes many manual processes and lets us be more pro-active and innovative. I can't think of any other product, process or project that has had a greater impact in our daily activities. Everything just runs with little interference. Lab Manager will be key to the future success of software development in Avaya.”

Jay M. LeoneLab ManagerAvaya

Lab Manager at Work

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Today’s Agenda

The Promise of Virtualization Management The Customer Journey• Basic Management • Infrastructure Management• Dev/Test• Disaster Recovery• Private CloudvCenter Financial ImpactvCenter Partner Ecosystem

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Requirements for Disaster Recovery Solutions

Minimize Downtime

93% of companies that lost their data center for ten days or more due to a disaster filed for bankruptcy within one year of the disaster.

--National Archives and Records Administration

Control Cost

Minimize Risk

73% of executives expressed concern with the costs associated with maintaining a secondary data centre

--Beacon Technology Partners

92% of users surveyed acknowledged that their companies would face serious consequences if they had to implement their disaster recovery plans.

--Dynamic Markets Ltd.

Effective disaster recovery is a business imperative, but is very difficult to achieve

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Challenges of Traditional Disaster Recovery

Complex recovery processes and infrastructure

Dependent on perfect training, documentation, and execution

Failure to meet recovery requirements

> Recovery takes days to weeks

> Recovery tests often fail

> Significant IT time and resources consumed

Failure to meet recovery requirements

> Recovery takes days to weeks

> Recovery tests often fail

> Significant IT time and resources consumed

??

?

???

?

?

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vCenter for Disaster Recovery

Policy-driven workflows for automated site recovery

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Simplifies and automates disaster recovery workflows:

Setup, testing, failoverTurns manual recovery runbooks into automated recovery plansProvides central management of recovery plans from the vSphere Client

VMware vCenter Site Recovery Manager Overview

Works with vSphere to make disaster recovery rapid, reliable, manageable, affordable

Site Recovery Manager leverages vSphere to deliver advanced disaster recovery management and automation

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Site Recovery Manager at Work

“If your organization is already taking advantage of virtualization, then adding Site Recovery Manager to handle disaster recovery is a no-brainer.”

Jerry WilkinSenior Systems Administrator, Dayton Superior Corporation

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Today’s Agenda

The Promise of Virtualization Management The Customer Journey• Basic Management • Infrastructure Management• Dev/Test• Disaster Recovery• Private CloudvCenter Financial ImpactvCenter Partner Ecosystem

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vCenter for the Private Cloud

• Service catalog• Self-service• Chargeback

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VMware’s Vision for Self-Service

Zone 1Locked Down for Production

Resources

Access ControlLDAP Group

Self-Service Policy Read only.

VI Admin approval required for all actions

Zone 2Hybrid for

Pre-Production

Resources

Access ControlLDAP Group

Self-Service Policy

Leases > 30 days require approval

Access ControlLDAP Group

Self-Service Policy

Full self-service with chargeback

Resources

Templates

Zone 3Internal Cloud

for dev/test/demo

TemplatesTemplates

VM Users app owners, test/dev,

trainers, etc.VI Admin Segments

infrastructure into zones with people, resources and self-service provisioning policies that match use cases

Achieves maximum efficiency, predictability and control

VM Users Access to VMs and

monitoring data (performance, chargeback) via unified interface

Self-service provisioning and sandboxing enhances productivity across application lifecycle

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vCenter Chargeback Overview

BenefitsImprove Resource Utilization: By associating costs to VM’s many of the “free” VM’s will go away, freeing up resources for higher priorities

Optimization of Budgets: Business units can understand how much they are paying for resources and how much goes to unused, allowing them to optimize resource consumption & costs

Account, monitor, and report on costs associated with virtual resources

Key FeaturesFixed, allocation, and utilization based costingCharge different amounts for tiers of infrastructureSchedule reports & email results

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Today’s Agenda

vCenter Management VisionThe Customer Journey• Basic Management • Development & Testing• Infrastructure Management• Disaster Recovery• Private CloudvCenter Benefits

4242

Accelerating the Path to 100% Virtualization

Lifecycle ManagerDrive VM consistency at the front end of the scale out initiative - ensure that VMs are provisioned, placed and decommissioned in compliance with IT policies

AppSpeedPlan for deploying tier 1 apps - evaluate which apps and databases are good candidates.

Assured migration of business-critical applications from physical to virtual

ChargebackPut cost structure in place prior to virtualization growth; get ahead of the curve with better understanding of usage and cost.

CapacityIQ (coming soon)Model the impact of introducing new applications for better planning and preparedness

Ensure sufficient ongoing capacity to meet application SLAs

ConfigControl (coming soon)Ensure configurations of dynamic virtual entities remain compliant

Reduce downstream management effort by standardizing configurations

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Top 3 Reasons Why VMware is the Right IT Investment in a Tough Economic Environment

Minimize Lost Revenue Due to Downtime3

Reduce Datacenter Operating Cost (e.g. Power & Cooling)2

Reduce Physical Infrastructure Cost1

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Business Loss Due to Datacenter Outage**Sys Admin per 100 Apps*

* Source: IDC and VMware TAM program** Source: VMware customer – a $2bn insurance company. Estimates based on 40 hrs needed to recover before virtualizing and 4.5 hrs needed for the same recovery after virtualization.

Infrastructure Cost per App

Reduction in Datacenter Capital Expense

2.0-3.0$14,235

$5,6940.3 – 1.0

Reduction in Datacenter Operating Expense

$30 MM

$4 MM

Reduction in Risk

VMware Delivers Tangible Business Outcomes

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vCenter Management Product Family

4646

Thank You!

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Appendix Slides

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vCenter Chargeback Overview

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Chargeback Hierarchy

Flexible model for determining cost accounting structure

Cost Centers, Organizations, Business Units, VM types, etc.

Single chargeback hierarchy spans multiple vCenters for enterprise-wide management

Hierarchy model provides the basis for determining costing structures and delivery reports

Drag-n-drop

20

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Costing Models

Start simple and move to a advanced chargeback model over time

Compare between models by configuring different reporting options

Ensure the chargeback model can align with organizational requirements

Flexible costing options mix & match between models

Fixed Costing Fixed cost for a VM instance

Allocation Based Costing Variable costs per VM based

on allocated resources

Utilization Based CostingVariable costs per VM based on

utilized resources

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vCenter Lab Manager Overview

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What’s New in Lab Manager 4.0?

Unification of Lab Manager & Stage Manager Functionality

One solution for Dev/Test, Pre-Production, Support, Demo & Training

Multiple Workspaces within an Organization provide resource and access containers

Move VMs between workspaces and apply new access policies without changing configuration settings

Support for vSphere 4 & ESXiLeverage the most advanced virtualization platform

Next-Generation Network FencingIsolated network configurations now can span multiple hosts

Useful for deploying large VM configuration clones

Requires vNetwork Distributed Switch (DVS)

Engineering

App Team

QA

Integration Staging

IT Ops

Prod

Sales

Training

Support

SE Demo

ResourcesAccess ControlLDAP Group

Image Library

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vCenter AppSpeed Overview

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vCenter AppSpeed Use ScenariosAllows IT to guarantee application service level

Migrate applications from physical to virtual

Discover and Map

Monitor performance

Analyze Root Causes

Remediate Problems

Develop pre-virtualization end-user application baseline

Measure post virtualization performance

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vCenter Management OverviewToday’s AgendaThe GoalThe Management Challenge TodayVirtualization Fundamentally Changes the GameSlide 6VMware Uniquely Enables Service-Level ManagementvCenter Management Product FamilyVMware vCenter Product Family DeliversSlide 10Customer Needs on the Path to 100% VirtualizationVMware vCenter Management PlatformvCenter Server: A Key Infrastructure ComponentEnd-to-End Integrated ManagementBig 4 and Ecosystem Integrations with vCenter ServerSlide 16Typical ChallengesvCenter for Infrastructure ManagementvCenter Lifecycle ManagerLifecycle Manager at WorkLifecycle Manager with BMC SoftwarevCenter AppSpeed OverviewAppSpeed at WorkVMware vCenter CapacityIQ OverviewvCenter ConfigControl OverviewSlide 26Typical Dev/Test Infrastructure is an IT HeadachevCenter for Dev/TestvCenter Lab Manager OverviewLab Manager at WorkSlide 31Requirements for Disaster Recovery SolutionsChallenges of Traditional Disaster RecoveryvCenter for Disaster RecoveryVMware vCenter Site Recovery Manager OverviewSite Recovery Manager at WorkSlide 37vCenter for the Private CloudVMware’s Vision for Self-ServicevCenter Chargeback OverviewSlide 41Accelerating the Path to 100% VirtualizationTop 3 Reasons Why VMware is the Right IT Investment in a Tough Economic EnvironmentSlide 44Slide 45Slide 46Slide 47Slide 48Chargeback HierarchyCosting ModelsSlide 51What’s New in Lab Manager 4.0?Slide 53vCenter AppSpeed Use Scenarios