vacfss: a story of success through wise practices presented by: paul hucul
TRANSCRIPT
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VACFSS: A Story of Success Through Wise
PracticesPresented by: Paul Hucul
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Background
• VACFSS incorporated in 1992• Largest urban Child Welfare
Agency in Canada• Serves Aboriginal children and families
in the City of Vancouver (COV)• 11,140 Aboriginals reside in the COV*
• 1981 registered bands in BC**2006 census
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Snapshot of VACFSS
• 154 employees• Delegated at Child Protection Level
• 33 million dollar budget• 476 Children in Care
• 200 Foster Parent Homes• Unionized Environment (BCGEU)
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Path to a Successful Delegated Urban Based Aboriginal Agency
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Specific Challenges
• Change management – cataclysmic change
• Family Support Model to a legislated Model of Child Welfare
• Enormous staffing growth• Funding negotiations
• Incorporating Aboriginal Best Practice• Diverse urban cultural environment• Development of cultural competency
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The Seven Key Success Factors
Steps to Success: Aboriginal Best Practices
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Step 1:Identity and Culture
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Identity and Culture
• Cultural competency as the pathway• Recognition of Aboriginal diversity
• Aboriginal World View Model• Traditional teachers, elders and
knowledge keepers• Systematically integrated culture
• Ground culture in events
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Step 2: Leadership (Siiyamints)
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Leadership (Siiyamints)
• Development of strongAboriginal leadership
• Cloaked in the bestowed name “Siiyamints”
• Guided by the Chieftain Stick spirit• Development of specific
characteristics of successful leadership
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Value Driven Leadership
1.Humility2.Integrity3.Strength – Based
Practice4.Belonging5.Respect
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Characteristics of VACFSS Leadership
• Value driven• Emphasis on culture
• Flexibility• Resilience
• Utilization of elder/knowledge keeper model
• Love of VACFSS
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Step 3: Strategic Vision and Planning (2005 – present)
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Strategic Vision and Planning
The VACFSS vision:
“A balanced and harmonious Aboriginal Community”
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Six Strategic Priorities
1. Decrease the number of Aboriginal children in continuing
care2. Develop a full range of child,
youth and family services3. Develop and implement a culturally
and spiritually appropriate system of care
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Six Strategic Priorities cont’d
4. Ensure strong governance of the organization
5. Develop and implement effective communication strategies
6. Develop and implement strategic and
risk management strategies
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Step 4: Governance and Management
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Governance
• Establishment of strong board with quality and talented directors having
long tenure• Utilized the Carver Model of
Governance and presently the Complimentary Model
• Have own governance policy• All Board have been provided
training by expert advisors
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Management
• Appointed Managers who have life experience, high qualifications, and who bring wisdom, knowledge and
integrity• Development of efficacy• Development of capacity
• “Investment in Excellence” – Pacific Institute
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Step 5: Accountability and Stewardship
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Accountability and Stewardship
• Internal audits• Financial audits
• External Operational and Practice audits
• BOD/Management planning sessions• Strong Policy and Procedures gave a
framework to accountability
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Step 6: Performance Evaluations
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Annual Performance Evaluations
• CEO evaluated by board• Managers evaluated by CEO/DOP
• Supervisors evaluated by managers• Employees evaluated by supervisors
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Step 7: Collaboration, Partnership and Good Relationships
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Collaboration, Partnership and Good Relationships
• MCFD – strong working committees• Vancouver Aboriginal community
• Aboriginal agencies within Vancouver• Aboriginal communities throughout
BC
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Specific Key Practices:VACFSS Management
• Established strong business plan• Developed strong financial
infrastructure• Developed strong recruitment
and hiring practices• Re-engineered organizational
structure to facilitate culture• Deliver extensive organizational
training• Developed a model for a
welcoming work environment
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Key Characteristics of the Collective Spirit
• Value driven• Belief in Aboriginal self determination
• Indomitable spirit• Love of Aboriginal children and
families• Love of VACFSS• Love of Culture
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Future Challenges
• Sustain sufficient funding• Recruitment and hiring of
Aboriginal employees• Succession planning for
Aboriginal leadership• Assuming Adoption delegation
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Future Challenges (cont’d)
• Youth services• Reducing the number of children in continuing care
• Increasing demand for services
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“Fortune Favours the prepared mind”
For more information pleasevisit our website:
www.vacfss.com