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VACCINE INVENTORY MANAGEMENT: TURNING YOUR INVENTORY IN TO WIN-VENTORY JANICE CARNEY –CLIENT SUPPORT SPECIALIST WYOMING DEPARTMENT OF HEALTH IMMUNIZATION UNIT WYOMING IMMUNIZATION CONFERENCE MAY 21 – 22, 2019

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VACCINE INVENTORY MANAGEMENT: TURNING YOUR INVENTORY IN TO WIN-VENTORY

JANICE CARNEY – CLIENT SUPPORT SPECIALISTWYOMING DEPARTMENT OF HEALTH

IMMUNIZATION UNIT

WYOMING IMMUNIZATION CONFERENCEMAY 21 – 22, 2019

Here’s what you can expect today:• Vaccine inventory best practices• Useful processes to reconcile inventory• Tools to help you with inventory issues

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OBJECTIVESWHAT WE’RE GOING TO ACCOMPLISH

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VACCINE DOSE ACCOUNTABILITYWHAT IS IT?

theawkwardyeti

ReceiveOrders

Proper Vaccine Documentation

Reconcile Regularly

Identify and

Correct Errors

Inactivate, Expire and

Return

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VACCINE DOSE ACCOUNTABILITYIT’S CYCLICAL

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What makes vaccine dose accountability important?• Cost effective

• Wasted and lost vaccines can lead to restitution• Accurate patient records• Time management• Requirement of Public Vaccine Program (PVP) Providers

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VACCINE DOSE ACCOUNTABILITYWHY IS IT IMPORTANT?

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VACCINE DOSE ACCOUNTABILITYRECEIVING ORDERS

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RECEIVING ORDERS

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VACCINE DOSE ACCOUNTABILITYPROPER VACCINE DOSE DOCUMENTATION

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VACCINE DOSE ACCOUNTABILITYPROPER DOCUMENTATION

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VACCINE DOSE LOT NUMBERSAVOIDABLE MISTAKES

A couple of the most avoidable mistakes when entering lot numbers are:

• Lot numbers typed in wrong• Watch out for O’s (O) being written instead

of ZEROS (0)

• Missing letters or numbers

• Vaccines will only decrement from inventory if the patient eligibility is assigned correctly.

• There are different eligibility statuses that can be chosen but the eligibility status most applicable to your patient at the time of vaccine administration should be used.

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VACCINE DOSE LEVEL ELIGIBILITYAVOIDABLE MISTAKES

Vaccine Dose Eligibility Options

VFC Eligible – Medicaid/Medicaid Managed Care

State Program Eligibility

Adult State

CHIP

Not VFC Eligible

VFC Eligible - Underinsured

VFC Eligible – American Indian/Alaskan Native

VFC Eligible - Uninsured

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VACCINE DOSE ELIGIBILITYELIGIBILITY OPTIONS

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11 Years old with Medicaid who needs an HPV vaccine

3 Year old Wyoming resident with only private insurance who needs a flu vaccine and a Varicella vaccine

10 year old with no insurance the needs a flu vaccine.

17 year old American Indian/Alaskan Native who needs a Meningococcal vaccine.

5 Year old with private insurance that does not cover all ACIP vaccines and needs a DTaPvaccine.

Not VFC Eligible

VFC Eligible – American Indian/Alaskan Native

State Program Eligibility

VFC Eligible - Underinsured

VFC Eligible - Uninsured

VFC Eligible - Medicaid

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ELIGIBILITY PRACTICE

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STATUS CHECKQUESTIONS?

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VACCINE DOSE ACCOUNTABILITYRECONCILING REGULARLY

Reconciliation Best Practices:• PVP Providers must be reconciling at least once every

30 days and prior to each order.• Reconciliation may be done more frequently to

accommodate your facility’s needs.• Research inventory that does not match sooner rather

than later. • Use your reconciliation reference guides on

ImmunizeWyoming.com for extra help.

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INVENTORY RECONCILIATIONBEST PRACTICES

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RECONCILIATIONHOW TO

Quantity on Hand Physical Inventory

When things are working well, these numbers should match. If they are not matching we need to research why.

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RECONCILIATIONHOW TO, CONTINUED

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VACCINE DOSE ACCOUNTABILITYIDENTIFYING AND CORRECTING ERRORS

When inventory reconciliation numbers do not match, there are some tools and resources you can use to find the inventory discrepancy.• Correct Lot Decrementing• Patient Detail Report• Lot Usage and Recall Report

AND WHEN NUMBERS STILL AREN’T RIGHT

• You friendly State Client Support Specialist

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PROBLEM SOLVINGWHAT TO DO WHEN NUMBERS DON’T MATCH

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CORRECT LOT DECREMENTINGHOW IT WORKS

Provider Enters Patient Vaccine

Record into EMR

WyIR receives and analyzes vaccine

information

Can the WyIR find a

vaccine match based on required parameters?

Vaccine dose placed in

Correct Lot Decrementing

Provider must go into Correct

Decrementing and correct errors.

YES

WyIR Decrements dose from inventory

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CORRECT LOT DECREMENTINGWHAT IT LOOKS LIKE

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INVENTORY MANAGEMENT REPORTS

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PATIENT DETAIL REPORTHOW TO USE IT

Patient Information

Recorded Lot Number

Recorded Funding Source

VFC Eligibility Recorded

Historical Indicator

Did this vaccine Decrement from inventory?

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LOT USAGE AND RECALL REPORT

HOW TO USE IT

The facility that administered the lot number.

The specific vaccine type, manufacturer, lot number and the facility who “owns” this lot. The names of patient(s) who received the listed vaccine criteria and lot number.

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REPORTS SUMMARYTHE BIG PICTURE

Using the Patient Detail report, Lot Usage and Recall Report, Correct Lot Decrementing (if applicable) and your facility’s records, can help you find and resolve reconciliation issues.

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STATUS CHECKQUESTIONS?

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VACCINE DOSE ACCOUNTABILITYINACTIVATE, EXPIRE AND RETURN LOT NUMBERS

There are a few last checks we need to do before we can submit and finish our vaccine inventory.We need to look for vaccines that have:

• Zero doses left;• Expired;

OR

• Been wasted due to spillage, breakage or other factors.

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FINALIZING INVENTORY FOR SUBMISSIONHOW TO CLEAN IT UP

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FINALIZING INVENTORYMAKING IT WORK

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ADJUSTMENT CATEGORIESADJUSTMENT REASONS TO AVOID

ADMINISTERED*

Administered but not linked to a

vaccine

Administered to a client who chose not to be in the registry

System Non-User Aggregate reporting

only

The goal when we reconcile out any vaccine is to make adjustments using appropriate category reasons.

Every vaccine that leaves your inventory that wasn’t specifically linked to a patient should have a very clear and explainable reason.

Example: If you know you dropped and broke a vial, or if a dose is legitimately expired, you may reconcile it out using the appropriate category and reason. However, if numbers aren’t matching and you just can’t find it, you should not

reconcile these out until you’ve contacted me. These doses must be accounted for.

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ACCOUNTABLE ADJUSTMENTSTHE GOAL

After all of your reconciliation is complete, numbers match and adjustments have been made, it’s time to send back qualifying vaccines.

These are typically expired vaccines or non-viable spoiled vaccines that became victim to a cold chain incident.

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RETURNING VACCINESFINISHING UP

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RETURNS STEP-BY-STEP

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RETURNS STEP-BY-STEPCONTINUED

Enter the returning quantity amount

Submit the vaccine return. This initiates the return process in the WyIR

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FINISHED!NOW TO BE READY FOR NEXT TIME

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FINAL STOPQUESTIONS?

Janice Carney, Client Support SpecialistWyoming Department of Health

Immunization Unit

[email protected]

www.immunizewyoming.com

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THANK YOU!