VA DefiningHealthExcellenceCarein the 21st Century

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Veterans Health Administration (VHA) Mission Statement

Honor America’s Veterans by providing exceptional health care that improves

their health and well-being.2

Veterans Health Administration (VHA) VISION STATEMENT

VHA will continue to be the benchmark of excellence and value in health care and benefits by providing exemplary services that are both patient centered and evidence based.

This care will be delivered by engaged, collaborative teams in an integrated environment that supports learning, discovery, and continuous improvement.

It will emphasize prevention and population health and contribute to the nation’s well-being through education, research and service in National emergencies.

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VA Pittsburgh Healthcare System

VA Pittsburgh Locations

University Drive DivisionUniversity Drive

Pittsburgh, PA 15240412-688-6000 | 866-482-7488

H. J. Heinz Progressive Care Center1010 Delafield Road

Pittsburgh, PA 15215412-822-2222 | 866-482-7488

About VA Pittsburgh

About Us VA Pittsburgh Healthcare System is

an integrated healthcare system that proudly serves the Veteran population throughout the tri-state area of Pennsylvania, Ohio and West Virginia. It is our mission to care for America’s Veterans and provide them with excellent health care.

VA Pittsburgh Healthcare System consists of three divisions: a major medical and surgical tertiary care facility, a behavioral health facility, and a community living center and a Veterans recovery center all complemented by community based outpatients clinics

Community Based Outpatient Clinics

Beaver, PAGreensburg, PAMonaca, PAUniontown, PAWashington, PAWestmoreland, PABelmont, OH

Homeless Veterans

There is over 50,000 homeless veterans on any given night.

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President Obama and Secretary of Veterans Affairs Shinseki’s charge to

VA employees:

“It is unacceptable for a single veteran to spend the night on the streets of America.”

Goal: To move veterans and their families out of homelessness

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Ending Homelessness Among Veterans

Leaning Forward to Reach Zero

VA’s Five Year Plan

• One of the Secretary’s highest priorities• A Veteran-centric “no wrong door” approach• Right-size existing programs and services and develop new

initiatives that promote transformation efforts and optimize the six integrated pillars:

1. Outreach/Education2. Treatment Services3. Prevention Services 4. Housing/Supportive Services5. Income/Employment/Benefits6. Community Partnerships

Transformational ModelReaching Zero…and Staying There

Veterans Recovery Center

Heinz Campus, 1010 Delafield Road, Pittsburgh

Veterans Recovery Center HealthCare for Homeless Veteran Program

HCHV Program helps Homeless Veterans who are in need of Medical, Mental Health, Substance Abuse, Housing, and legal issue services.

Psychiatric Residential Rehabilitation Treatment Program (412-822-1399)

Vocational Services Program (412-822-1285) Domiciliary Residential Rehabilitation & Treatment Program

A Residential Treatment Program to help Homeless Veterans obtain Employment and Housing. (412-822-1300)

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VA Pittsburgh HealthCare System Offers

Domiciliary Residential Rehabilitation & Treatment Program

The Domiciliary Care for Homeless Veterans is a program to address the needs of homeless Veterans.  Veterans are provided individual counseling and case management as well as groups focusing on sobriety maintenance, problem solving, stress management, vocational assistance and recreational activities.  The goal is for Veterans to return to the community as independent productive individuals. 

HCHV Umbrella

of ServicesOutreach into the Community

Shelter visits, soup kitchens and community visitsStand Down (annual)Summit (annual)CHALENG (annual)Benefit Services Case Management in HousingHealth Care Services Contract Residential Program

Grant and Per Diem TransitionalCoraopolis Supportive Housing

VA National Homeless Hotline HUD-VASH Permanent Housing1-877-424-3838Veterans Justice Outreach ProgramVeterans CourtRe-entry for Incarcerated Veterans

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Veterans Place

Total Current Resident Veterans 44Male Veterans 39Female Veterans 5OEF/OIF/OND Veterans

Shepherd’s Heart Veterans Home

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Contract Residential Program

Current Admissions 3OEF/OIF/OND 0

Grant & Per Diem Program Current Admissions 12OEF/OIF/OND 1

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268 Mechling-Shakley Vet Center

Current Admissions 40 OEF/OIF/OND Veterans 7

Coraopolis Supportive Housing

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Veteran and Family Transitional Housing

Currently Serving Veterans and FamiliesMale Veterans 3Female Veterans 1Non-Veteran (F) 1

HUD-VASH

FY 2011 Total HUD-VASH Vouchers 280Veterans Housed 251

Allegheny County 203City of Pittsburgh 21

City of McKeesport 1Beaver County 5

Westmoreland County 6Fayette County 2

Greene County 0Washington County 7

Veterans and Families 70Female Veterans 40

OEF/OIF Veterans 20

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The Veterans Justice Outreach Initiative – VA Pittsburgh Health System & Allegheny

County Veterans CourtsVeterans Treatment Courts in Operation:

• Allegheny County, 61 Veterans, 17 OEF/OIF/OND• Beaver County 1 Veteran• Fayette County 4 Veterans• Washington County, 13 Veterans,

7 OEF/OIF/OND• Western District of Pennsylvania Federal Re-Entry

Veterans Court, No active cases, 5 planned admissions in the near future, 1 OEF/OIF/OND

• West Virginia 5 Veterans• Graduation: November 2013, 19 Veterans, First

female graduate

STAND DOWN

22Community Partners and the VA working together to help homeless Veterans

Performance MeasuresSurpassed VISN PM’s for 2013, over 5,100 visits with Veterans, over 1300 uniques.Percentage of Veterans Discharged to

Independent HousingHUD VASH Vouchers: Percentage of

Veterans HousedPercentage of Veterans Served in HUD

VASH Who Meet Chronically Homeless Criteria

VA’s Five Year Plan

• One of the Secretary’s highest priorities• A Veteran-centric “no wrong door” approach• Right-size existing programs and services and develop new

initiatives that promote transformation efforts and optimize the six integrated pillars:

1. Outreach/Education2. Treatment Services3. Prevention Services 4. Housing/Supportive Services5. Income/Employment/Benefits6. Community Partnerships