ux research with distance learners
TRANSCRIPT
UX research with distance learners
Keren Stiles, Library Services@mirya
• UX with distance learners1. Focus group: Love/break-up letters2. Interviews: Touchstone tours
• UX with full time PhD students– Cognitive mapping
UX study participants
SHOULD THE LIBRARY WEBSITE REMAIN STUDENT FOCUSSED?
1. Focus group: Love/break-up letters2. Interviews: Touchstone tours
Love/break-up letters• [play clip of Isolde’s letter]
Photograph by Liz West: https://www.flickr.com/photos/calliope/234447967/
Touchstone tour
Pretend I’m a fellow OU student who has told you that I’ve never used the library, and you’ve kindly offered to show me how you use it in your studies.
Photograph by Michael Larson: https://www.flickr.com/photos/michaelthesecond/549594588/
Show me how you use the library
Planne
d res
earch
:
menu s
tructu
re
How do research students conduct
their research?
We used cognitive mapping and interviewed students about their maps
afterwards
Literature reviews were the part of the
research process mentioned the most
There were more instances of negative feedback about the library than positive
Library print resources were mentioned almost as much
as electronic resources
Screenshot of https://scholar.google.co.uk/
Most participants use Google Scholar as their primary (or one of their primary) means of finding literature
https://twitter.com/sci_hub
http://logos.wikia.com/wiki/LimeWire
https://en.facebookbrand.com/assets
There is some significant use of non-Library Services resources
We have started communicating findings to colleagues and acting on them
We found that cognitive mapping was easy to undertake and generated insightful data
COGNITIVE MAPPING BIBLIOGRAPHYAsher, A. 2013-12-09. Coding Library Cognitive Maps. Available at:
http://www.andrewasher.net/BiblioEthnoHistorioGraphy/coding-library-cognitive-maps/.
Costley, C, Elliott, G & Gibbs, P 2010,Doing work based research: approaches to enquiry for insider-researchers, London: SAGE Publications Ltd
Creswell, J.W., 2003. Research design : qualitative, quantitative, and mixed method approaches 2nd ed., Thousand Oaks, Calif. : Sage Publications.
Denscombe, M., 2003. The good research guide : for small-scale social research projects 2nd ed., Maidenhead : Open University Press.
Guest, G, MacQueen, KM & Namey, EE 2012, 'Themes and codes', in Applied thematic analysis, Thousand Oaks, CA :SAGE Publications, Inc., pp. 49-78
Kevin, M. and Nancy, R. (2005) 'Building an enterprise process view using cognitive mapping', Business Process Management Journal, 11(1), pp. 63-74.
Lanclos, D. (2013) the Anthropologist in the Stacks: Playing with Cognitive Mapping. Available at: http://atkinsanthro.blogspot.co.uk/2013/11/playing-with-cognitive-mapping.html. s
Lanclos, D. (2015) "#cogmaps generally 2-D reps of 3-D spaces...". Available at: https://twitter.com/DonnaLanclos/status/581516611707797504?ref_src=twsrc%5Etfw.
Mills, D & Morton, M 2013, 'Being, seeing, writing: the role of fieldnotes', in Ethnography in education, Research Methods in Education, London : SAGE Publications Ltd, pp. 77-93