utkarsh voice · he has overall 11 years’ experience in real estate (projects &...

UTKARSH VOICE Q4 [FY 15-16] : Volume-7, Issue-4

1

Q4 FY 2015-16 Highlights

The closure of Q4, FY 2015-16 brought in landmark achievement in the history of Utkarsh

journey. The company attained the stated Vision of “Serving one million households

through a range of socially oriented products and services by 2016.” The company had

10,10,208 active client base as at March 31, 2016, which is 1.67 times the active client base

of 6,08,288 as on March 31, 2015.

Mr. Govind Singh, MD & CEO of the company said, “This is special moment for all us. This

is the result of passion and untiring hard work put in by each and every member of Utkarsh

family during last 6 and a half years”. He also acknowledged the all-round support of all

stakeholders.

The company was also adjudged for the “MSME Banking Excellence Award – 2015” by the

Special Jury for Serving MSMEs. The award was given by Chamber of Indian Micro Small

& Medium Enterprises (CIMSME) in an event at New Delhi.

At the close of Q4, FY 15-16, the total outreach of Utkarsh active client base stood at

10,10,208 with a total portfolio outstanding of ₹14324.9 Mn. The cumulative disbursements

figures of the company had almost doubled from ₹18,166 Mn till March 31, 2015 to ₹35,300

Mn till March 31, 2016.

The microfinance outreach (JLG Business) of the company had 9,95,810 active client base

with a portfolio outstanding of ₹13,433.4 Mn, whereas, the Micro Enterprises Loan

Business and Housing Loan Business (pilot project) had 14,326 and 72 active clients base

respectively with portfolio outstanding of ₹871.3 Mn and ₹20.2 Mn respectively.

The company started its business operations in 2 new states of Jharkhand and

Chhattisgarh. With this, the company is now present in 10 states with a total of 342

branches (321 JLG Branches and 21 MEL & Housing Loan Branches). During the year, the

company opened 87 new branches (81 JLG Branches and 6 MEL Branches).

Under the Credit Plus initiatives, the company continued to take up its activities focused

on Education (Financial Awareness), Health (Poly Clinic at Branch and through Mobile Van)

and Goodwill gestures. Incrementally, the company launched the second Mobile Van Poly

Clinic at 5 branches in Satna Division, Madhya Pradesh.

Along with all business activities, the quarter was marked special with new incumbents in

the Senior Management. Mr. Arup Kumar Dutta joined the company as Head – Liabilities,

Mr. Ashwani Srivastava as Head - Current Accounts and Mr. Vinod Tiwari as Head -

Projects.


2

New Incumbents in the Senior Management Arup Kumar Dutta, Head - Liabilities

He has been associated with the banking and financial sector all

throughout his career spanning 23 years.

Prior to joining Utkarsh, he was with Axis Bank in the corporate as well

as retail banking verticals in senior leadership roles. He has handled

responsibilities in the areas of Retail Branch Banking, Corporate

Liabilities, Cash Management Services and Government Business

including Financial Inclusion initiatives. Earlier, he was with Unit Trust of

India, handling assignments related to Sales & Marketing (strategic planning), Accounts

and Operations.

He is an Economics graduate from Visva - Bharati University, standing First in the order of

merit and also holds Post Graduate Degree from Himachal Pradesh University. His other

professional qualification include PGDBM from IISWBM-Kolkata, PGCHRM from XLRI-

Jamshedpur and JAIIB from IIBF-Mumbai.

Ashwani Srivastava, Head – Current Accounts He has more than 15 years of experience in banking and finance industry,

especially in the domain of Current Accounts, Cash Management

Services, Merchant Acquisition and Payments.

Before joining Utkarsh he was associated with CMS Info Systems Limited

as National Sales Head for Door Step Banking. Prior to that he had worked

with Axis Bank for more than 8 years with Retail Banking and Business

Banking departments. His last assignment in Axis Bank was as a Zonal

Business Coordinator for West in Merchant Acquisition Department. He had also worked

with Bobcards Limited (A Subsidiary of Bank of Baroda).

He is an MBA in Marketing from Lucknow University and also Post Graduate in Physics

from Kanpur University.

Vinod Tiwari – Head – Projects He has overall 11 years’ experience in Real Estate (Projects &

Administration) and work place management (Facility Management).

He has worked with companies in the domain of BPO / KPO / IT, Banking,

Government Embassy, Infrastructure, Real Estate, Hotels and Travel.

He has done Hotel Management from BVB Delhi, Graduation Degree from

Delhi University, Diploma in German from BVB Delhi.


3

Employee Speak “…”

“I joined Utkarsh Micro Finance Pvt. Ltd. As Trainee Credit Officer (TCO) in August

2013. With more than 2 and half years of career at Utkarsh my efforts were recognize

by the management and I was promoted as Acting Branch Manager at Sigra Branch.

Here, I got wonderful opportunity to learn and develop myself professionally and

personally as well.”

Excerpts from a talk with Ms. Kanya Vishwakarma, Acting Branch Manager – Sigra,

Varanasi.

OPERATIONAL HIGHLIGHTS

The outreach of the company grew to newer operational geographies in 10 states viz. Uttar

Pradesh, Bihar, Jharkhand, Delhi-NCR, Uttarakhand, Himachal Pradesh, Haryana,

Maharashtra, Madhya Pradesh and Chhattisgarh. The total districts being covered in 10

states grew to 98. The branch network expanded to 342 [321 JLG Branches and 21 MEL

Branches] with (2 MEL Branches having Housing Loan pilot business also) for serving more

than 10 lakh active clients.

At the close of Q4, FY 2015-16 the JLG portfolio stood at ₹13,433.4 Mn with 9,95,810 lakh

Active Clients, the MEL portfolio was ₹871.3 Mn with 14,326 active clients and the Housing

Loan pilot reached 72 active clients with ₹2.02 Mn portfolio outstanding. The total portfolio

of the Company was ₹1,432.48 Mn as on March 31, 2016. The Company opened 87 new

branches (81 JLG Branches & 6 MEL Branches) during the FY 2015 – 16.

A comparative summary of the operational highlights of the company is as below:

Particulars As on Mar 31, 2016

As on Mar 31, 2015

As on Mar 31, 2014

MICROFINANCE OUTREACH

No. of States 10 8 8

No. of Districts 98 65 40

Total No. of Branches 321 240 142

No. of Branches in Uttar Pradesh 100 87 74

No. of Branches in Bihar 103 77 39

No. of Branches in Maharashtra 33 26 4

No. of Branches in Madhya Pradesh 29 18 8

No. of Branches in Delhi - NCR 8 8 8

No. of Branches in Uttarakhand 13 13 7

No. of Branches in Himachal Pradesh 1 1 1

No. of Branches in Haryana 16 9 1

No of Branches in Jharkhand 15 - -

No of Branches in Chhattisgarh 3 - -

Total No. of Centers 60,484 37,752 20,476

Total No. of Groups 264,576 152,206 80,181

Total No. of Members 1,061,050 639,753 337,543

Total No. of Clients 995,810 601,465 317,900

Total Disbursement – Cumulative ( in Mn) 33,964.8 17,663.9 8,999


4

Particulars As on Mar 31, 2016

As on Mar 31, 2015

As on Mar 31, 2014

Loan Outstanding ( in Mn) (Own+ Managed) 13,433.4 6,922.8 3,436

Total No. of Loan Disbursed 2,054,248 1,189,081 664,219

Total No. of Credit Officers 1,520 972 575

No. of Client Per Credit Officer 655 619 533

Repayment Rate (%) 99.8% 99.9% 100%

Par > 30 Days

No. of Clients 1,138 214 15

Amount ( In Mn) 11.11 1.81 0.21

MICRO ENTERPRISES LENDING

No. of States 5 4 3



Total No. of Loan Disbursed 17,463 7,792 2,564

Total No. of Clients 14,326 6,823 2,415

Total Disbursement – Cumulative ( in Mn) 1,315.4 502.3 149.0

Loan Outstanding ( in Mn) (Own +Managed) 871.3 358.1 120.3

No. of Relationship Officer (RO) 141 83 43

No. of Clients /RO 102 82 56

PAR > 90 Days

No. of Clients 367 87 1

Amount (In Mn) 14.65 3.71 0.01

AFFORDABLE HOUSING LOAN

No of States 2 - -

No. of Districts 2 - -

Total No of Branches 2 - -

Total no of Loan Disbursed 72 - -

Total No. of Clients 72 - -

Loan Outstanding (₹ in Mn) 20.2 - -

NATIONAL PENSION SYSTEM (NPS)

No. of States 2 2 2



No. of Accounts 34,143 34,015 1,340

Total Subscription-Cumulative ( in Mn) 11.8 10.24 3.01

EMPLOYEES

Operational Employees 2,430 1619 898

Total Employees 2,636 1753 1,032

EMPLOYEE DETAILS

Particulars As on Mar 31, ‘2016

As on Mar 31, ‘2015

As on Mar 31, ‘2014

JLG Operation 2188 1476 821

MEL Team & AHL 261 143 87

Support and Control Team 187 133 119

TOTAL 2636 1,752 1031


5

SOCIAL INTERVENTIONS (Credit Plus Activities)

HEALTH INITIATIVES

In order to provide primary health care services in Company’s operational area where

medical facilities are limited, Samutkarsh Welfare Services (SWS) has tied up with Ram

Krishna Sewashram Hospital and GV Meditech Group. In association with them, SWS

organizes Poly Clinics at Branches and also through Mobile Vans.

These Poly Clinics are organized fortnightly every month in 8 branches. The beneficiaries

are given free medical consultation and medicines. A total of 41 Poly Clinics were

organized during Q4 FY 2015-16, benefiting 3,342 patients. The company extended the

Mobile Van facility to 5 new branches in Satna Division, Madhya Pradesh. Till date, a total

of 91 Mobile Van Poly Clinics have been organized and 14,093 patients have benefitted

with medical services.

In the FY 2015-16, a total of 25,031 patients have been provided with Primary Medical

Health Care services across 18 branches.

FINANCIAL AWARENESS

In association with IFC & Utkarsh

This project is presently being implemented at 9 Branches of Uttar Pradesh and Bihar. The

project was successfully completed on March 31, 2016. Against a targeted plan of training

19,000 members through this project, a total of 19,856 members had been trained.

In association with Swiss Capacity Building Facility (SCBF) – ACCION This project was launched in May 2015, in 5 branches and till March 31, 2015, a total of

11,689 beneficiaries received Financial Literacy training.

SIDBI-PSIG Project

This project was funded by Department for International Development (DFID). It was

launched through 7 MFIs in Uttar Pradesh and Bihar to cover 60,000 beneficiaries. The

project was implemented through 16 branches with the help of 22 Master trainers to

provide Financial Literacy & Women Empowerment training to 16,500 members in 5

districts – Ara, Kaimur, Deoria, Gazipur & Sant Ravidas Nagar. As on March 31, 2016, a

total of 15,741 clients had been trained under this project.

SWS Financial Literacy Program

SWS Financial Literacy Program was launched in October 2015 across 9 branches in

Madhya Pradesh and Bihar. Till March 31, 2016, a total of 5,842 beneficiaries had

completed financial literacy training through 9 branches viz. Amarpattan, Bara Chakia,

Bettiah, Gyanbabu Chowk, Maihyar, Motihari, Narkatiyaganj, Rewa and Satna.

Community Mass Awareness Camps were also conducted at village level, wherein 6,792

beneficiaries participated across 19 camps.

In the FY 2015-16, the Financial Literacy Education Program reached 53,184 beneficiaries.


6

Vocational Training – Agarbatti Rolling Project SWS provides vocational training to members for agarbatti rolling. It also provides raw

material and market linkages to the members. In FY 15-16, a total of 771.5 kgs of agarbatti

had been rolled by the beneficiaries of this training program and 630 kgs of raw agarbatti

and 283.5 kgs of scented agarbatti had also been linked to the market.

Success Stories – as clients speak “…”

I come from a Harahua village which is a few kilometers away from the holy city of

Varanasi. Six year ago we were a happy family when the earnings of my husband was

enough to take care of our entire family of six.

Unfortunately six years back my husband got seriously ill and was advised complete bed

rest. Day by day the condition became critical

and we had to incur heavy medical expenses

which dried up all the tittle savings which we

had.

It was becoming hard for us to manage the

household and medicine expenses as there only

source of my husband income stopped. I started

borrowing but gradually it was becoming tough

to borrow money from money lender and

relatives. My eyes get full of tears remembering

those old days.

One such day I came to know about Utkarsh

from a lady of my village, who informed about

the Vocational Training for Agarbatti making and

the market linkage of provided by Utkarsh. This motivated me to join the training to earn

something for my family.

Now, I am an active member of the training group and able to make (roll) 50 to 70 kgs on

weekly basis and earn a reasonable amount to take care of my family.

Today I am more confident and settled in my life as I am able to repay all our old debts

and afford a better treatment for my husband, send my children to a good school.

I am very happy and would be always thankful to Utkarsh for providing a regular source

of income (especially at the time when I needed the most). It was not merely a help for

me, it was something which made me more confident in life.


7

UTKARSH in NEWS


8


9

“MSME BANKING EXCELLENCE AWARDS-2015” to Utkarsh January 18, 2016, Monday FICCI Auditorium, New Delhi

Sports Event on, February 20, 2016


10

Utkarsh Micro Finance Conference, 1st Meet of Academia Stakeholders Feb 01, 2016, Varanasi


11

Festival Celebrations, January 14, 2016

(Celebrating an important milestone of crossing one million active client based)


12

Your feedback is important to us. Please write to us at:

Manager, Corporate Communication, Utkarsh Micro Finance Private Ltd. S2/639-56, Varuna Vihar Colony, J.P. Mehta Road, Cant., Varanasi - 221002, Uttar Pradesh E-mail ID

[email protected] website www.utkarshmfi.com

Board Meeting in Progress

mailto:[email protected]

http://www.utkarshmfi.com/

utkarsh voice · he has overall 11 years’ experience in real estate (projects &...

Documents