Enterprise Solution & Data Management Group

Corporate Overview

Agenda

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About Us

Service Offerings

Governance & Monitoring

Our People

Case Studies

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About US

USM at a Glance

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Operations Since 1999

Clients 100+ and growing

Employees 500+

HQ in Chantilly, VA

Offices across US and India

• IT Services division of USM• Focus on IT service delivery

using onsite-offshore model• Offer IT Solutions for

business needs

• Well established technology product for the data integration industry

• Eliminate excel based mapping and provide ETL conversion and code automation

• Automate manual processes in o Metadata managemento Pre-ETL source-to-target data mappingo ETL conversion and code automation

Service Offerings

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ESDM

Assessments

Implementation Projects

Upgrades / Migration

Support

Application Development

Engagement Levels

IT Strategy/ Roadmap

Onsite/Offshore

Shared PoolSupport

Work Package

T&M /Fixed Price

Delivery Approach

ESDM – IT Services division of USM

24*7 Operations

Best Practices

Service Coverage

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Service Offerings

SSocial

MMobile

AAnalytics

CCloud

Core AppsERP

75%Of organizations have now adopted SMAC framework for their current and

future IT needs. Our service offerings are designed to facilitate your IT needs in this area

100%of organizations are using some ERP

application and this is our core area of expertise

• Implementations• ERP - SAP

• Upgrades / Migrations

• AMS Engagements• SLA Based• YOY Productivity gains

• Suit to need Application Developments in multiple platforms

• IT Consulting / Strategy formulation

• BI / Analytics• ETL (Informatica, Talend, SAP, Others)• Data cleansing and Governance• Data visualization and discovery - Tableau / QlikView / Other tools

• Big Data• Migration to Big Data platform• Integration of Structured and Unstructured data

• Mobility• Apps aligned to your Mobile strategy• Manage enterprise mobility

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Core Apps – Implementation & Support

AMSERP - SAP• End to End Implementations• Upgrades• AMS• Integration with other Apps• Project / Program ManagementO

ffe

rin

gs

• SAP ERP• HCM / FICO / MM / SD / WM• SAP CRM / SRM / SCM• Basis• BIC

ore

ER

P

• In memory computing (SAP HANA)

• Cloud computing• Mobility• RFID / EDI / IDOC

Ap

plic

atio

ns

Key Statistics

Team Size (Small to Large)

Ticket Volume (Low to high)

Duration of Engagements (Multi year)

Mission Critical Applications - Yes

Engagement Model (FP, T&M, SS)

Performance

SLA Compliance & Tracking 100%

Levels Supported L1 - L4

Priority tickets handled P1-P6

KT Duration1 ~ 12

wk

Productivity

Knowledge Management

Innovation

YOY Productivity Gains

Quick Ramp Up

Diligence

Transition

Stabilization

Continuous Improvement

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Implementation Support and Migrations

BI / AnalytiX DS

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Strategy Formulation• Organization data and information

management strategy• Roadmap for BI strategy• Health assessments• Platform / Tool evaluations• Organizational deployment and

user empowerment strategy

Data Integration• Data Modeling /

Architecture• Metadata Management• Data Quality Mgt• Data Governance

Data Storage• Data Warehouse / mart• Master data storage /

staging

Data Delivery• Reporting / Dashboards• Data mining• Analytics Applications

Mobility Solutions

End-to-end services to plan, design & deploy an effective enterprise mobility strategy for your business.

Strategy & ConsultingEffective & sustainable

enterprise mobility strategy.

Software & IntegrationDeliver apps that are aligned with

your mobility strategy.

Managed MobilityPlan, design, deploy, manage &

maintain enterprise mobility.

63%

51%

50%

43%

Cost Saving

Productivity

Employee needs

Competition

Why are Organizations

adopting Mobility

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Big Data Offerings

Transformation

• Configure Big Data

• Platforms – Hadoop

• Perform Migration

• POC

Strategy Consulting

• Structured Vs Unstructured data

• Capacity Planning

• Migration Strategy

• Training – Hadoop

• Infrastructure Strategy

• Performance Engineering

Managed Services

• Monitoring• System monitoring• Performance monitoring

• Backup• Recovery• Tuning

• Analytics

• Incident Management

• Version Upgrade

• Security

• Reporting

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Governance & Monitoring

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Governance Model

Weekly Status Report

Weekly Metrics, planned

activities, issues, plans

for next week

Monthly Status

Report

Monthly Metrics, planned

activities, issues, plans

for next month

Relationship

Navigation

Committee

Manage the relationship

between Client and ESDM

Issue Resolution

Issue Management

SeniorExecutives

EngagementManager

ClientExecutive

Team

ClientManager

Steering

Committee

CenterOf

Excellence

Onshore Team Offshore Team

Client

PM

Helpdesk, Application

Owners / Analysts,

Third party vendors

Activities/TasksOnsite Developers

TeamTask

Monitoring

& Control

Offshore Developers Team

Activities/Tasks

Project management

Project Status Issue Management

Offshore

Leads

Client Team

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CMMi Level 3 Organization – Process driven culture

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Processes are well documented and described in

the form of Standards, Procedures, Tools and

Methods

Provide framework for benchmarking

Better Project Management & Governance

Adoption of newer technologies in quicker time

Seamless Onsite-Offshore model

A few of our clients…Healthcare Education

Retail BFSI

Others Government

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Employee Focus

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Recruitment Process

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HR Practices

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Training & Development

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Organizational Training

Need Base Training

ProactiveTraining

Consultant SpecificTraining

Role Based Training

Human Capital Development

Resources with 15 to 20 years of training experience.

Track training needs and the trainings provided

Trainings programs prepared by internal faculties, if required, external faculties are invited.

Training Tools

Classroom Trainings

Hands-on Activities/ Exercises

Business Process Workshops and Documentation

On-line Guides Technical Discussion Forums

Trainer Workshops Material

Soft SkillsManagerialFunctional /Domain

Technical

To Sum Up…W

e O

ffer

……

..

Established since 1991

Skilled Resources

Ability to Scale

Global presence

SEI CMMi Level 3 processes

Diverse Clients

You

Get

……

.

A Stable IT Partner

Most advanced IT systems

Seamless Ramp up / down

Matured delivery models

Proven methodology

Experience in all verticals

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Thank You!