usingthe microspos system · 3 spot the mistake 1.1 will have hotspots; links to slide 5 or 6 4...
TRANSCRIPT
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USING THE micros POSSYSTEM
AssessmentStoryboard
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CourseType: Skill Assessment
Audience: Restaurant Servers
ProjectedHours: 60
SMEs: --
ProjectManager: --
Developer:
Course Title: Using the micros POS System
Date Version Created/Revised By
Comments
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CourseInformation
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AdditionalNotes:
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Demonstrate ability to
correctly log on to micros system
Demonstrate ability to enter
food and beverage items
onto guest check
Objectives
Demonstrate ability to
correctly create guest check
Demonstrate ability to print
and close guest check
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Slide# SlideName Notes
1 Introduction Willincludeshortvideo
2 WhatYou’llDo
3 SpottheMistake1.1 Willhavehotspots;linkstoslide5or6
4 Spot theMistake1.2 Willhavehotspots;linkstoslide5or6
5 Correct!
6 Sorry
7 Demo1.1 Touchscreenkeys
8 Demo1.2 Touchscreenkeys
9 Demo1.3 Touchscreenkeys
10 Demo1.4 Touchscreenkeys
11 Demo1.5 Touchscreenkeys
12 Demo 1.6 Touchscreenkeys
13 Demo1.7 Touchscreenkeys
14 Demo1.8 Touchscreenkeys;linkstoslide15or16
15 FinalScore>75%
16 FinalScore<75% LinkstoMicrosSimulationLessons
TableofContents
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Photoofmicros– thenfadestovideoofbusyrestaurant,zoominonwaiter
usingmicrosPOS
Narratorbrieflyexplainingimportanceofusingmicros
quicklyandefficientlytorecordandmanageguestchecks
Using the microsPOS System
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• Logontothemicrossystem1• Identifymistakesonaguestcheck2
• Createanewguestcheck3• Correctlyenterfoodandbeverageitemsontocheck4
• Printandclosetheguestcheck5
You’ll Have the Chance to Demonstrate Your Ability to. . .
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SpottheMistakeBasedonthefollowinginformation,istheguestcheckshowncorrect?
Useyourmousetoclickanyincorrectinformation.
Clickthe“Done”buttonwhenyou’refinished.
Descriptionofnumberinparty,wherethey’resittingandwhattheyordered.
Simulatedguestcheckwithhotspotson:• Tablenumber• #ofguests• Fooditems• Beverageitems
Done
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SpottheMistakeBasedonthefollowinginformation,istheguestcheckshowncorrect?
Useyourmousetoclickanyincorrectinformation.
Clickthe“Done”buttonwhenyou’refinished.
Descriptionofnumberinparty,wherethey’resittingandwhattheyordered.
Simulatedguestcheckwithhotspotson:• Tablenumber• #ofguests• Fooditems• Beverageitems
Done
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SpottheMistakeBasedonthefollowinginformation,istheguestcheckshowncorrect?
Useyourmousetoclickanyincorrectinformation.
Descriptionofnumberinparty,wherethey’resittingandwhattheyordered.
Simulatedguestcheckwithhotspotson:• Tablenumber• #ofguests• Fooditems• Beverageitems
Great!You’vecorrectlyidentifiedallthemistakesonthis
check.
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SpottheMistakeBasedonthefollowinginformation,istheguestcheckshowncorrect?
Useyourmousetoclickanyincorrectinformation.
Descriptionofnumberinparty,wherethey’resittingandwhattheyordered.
Simulatedguestcheckwithhotspotson:• Tablenumber• #ofguests• Fooditems• Beverageitems
Close,butnotquite.You’vemissedanerroronthischeck.Seeifyoucanfindit.
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Usingthetouchkeys,logontothemicrossystem.
Youremployeenumberis97. SimulatedmicrosPOStouchscreen
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Usingthetouchkeys,beginaguestcheck.
Table103guests SimulatedmicrosPOStouchscreen
Demonstration1.2
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Usingthetouchkeys,enterTable10’sorder.
3-5fooditemsshown
SimulatedmicrosPOStouchscreen
Demonstration1.3
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Usingthetouchkeys,enterTable10’sorder.
3beverageitemsshownSimulatedmicrosPOStouchscreen
Demonstration1.4
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Usingthetouchkeys,printoutTable10’scheck
SimulatedmicrosPOStouchscreen
Demonstration1.5
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Usingthetouchkeys,closeTable10’schecktoCASH
SimulatedmicrosPOStouchscreen
Demonstration1.6
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Usingthetouchkeys,authorizeTable10’screditcard
Mockcreditcardinfo SimulatedmicrosPOStouchscreen
Demonstration1.7
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Usingthetouchkeys,addthetipandgetfinalauthorizationforTable10’screditcard.
SimulatedmicrosPOStouchscreen
SimulatedGuestCheckshowingtipandtotal
Demonstration1.8
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SimulatedmicrosPOStouchscreen
Example- FinalScoreslide(>75%)
Well done! You got XX% right!
You’rereadytobeastarservingourguests!
TASK CORRECT?Loggingintothesystem YesBeginningaguestcheck YesEnteringfoodorder 2of3Enteringbeverageorder3of3Printingoutcheck YesClosingchecktoCASH YesAuthorizingcreditcard YesFinalizingcreditcard No
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SimulatedmicrosPOStouchscreen
Example- FinalScoreslide(<76%)
Clickheretoreview>>
Darn! You only got XX%.
Let’s review, OK?
TASK CORRECT?Loggingintothesystem YesBeginningaguestcheck YesEnteringfoodorder 1of3Enteringbeverageorder2of3Printingoutcheck YesClosingchecktoCASH YesAuthorizingcreditcard NoFinalizingcreditcard No