using togaf to establish an sdlc training capability

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Using TOGAF® to Establish a

People Enablement Capability

within a Strategic Transformation Project

Presented by

Louw & Elize Labuschagne

www.csInteractiveTraining.com

Introduction

• A major financial institution in South Africa initiated a Strategic Improvement

Project within their Group Technology department to:

• Decrease development time

• Improve quality

• Improve collaboration

• Adopt industry best-practice

• Implement integrated development toolset

• The scope of the project included: The creation of a new integrated SDLC method that aligns internal SDLC

practices with industry best practices

The implementation of Collaborative Lifecycle Management tools

The enablement of 1200 staff members, across the business, to use both tools

and methodology on new product development projects

• Our involved started when the project came under pressure after traditional

change management and training approaches failed due to specific

constraints in the environment.


Why a People Enablement Capability?

RUP

UML

SOA

Best Practices

Integrated Toolset

1 Traditional Training Approach

2012 2013 2014 2015

Project

Requirement

Train 1200 delegates on all the method

and tool content using a traditional

classroom training approach

The limited training budget did not allow for this

approach

2

3

The SDLC method is updated on a regular basis to

incorporate lessons learned on innovation projects and

thus the organisation required a sustainable internal people

enablement capability to continuously update and

deliver the training curriculum.

2012 June

Version 4

2012 August

Version 5

2012 December Version 6

2013 March

Version 7

2013 May Version

7.1

2012 April Version 3

3

Staff turnover requires constant

training to be provided

4


Integrated Product Development Lifecycle

(Project Management Office responsibility)

4

Context: Strategic Improvement Project focused on SDLC

Concept

Decommission

Identification

Operation

Systems Development Lifecycle

Implementation Detailed Design Preliminary

Design Requirements

ISO 15704 Requirements for enterprise-reference architectures and methodologies


• People Dimension

• Trainers (Methodology, Modelling & Tools)

• Training Admin (Scheduling,Venue, Completion Tracking,etc)

• Content Authors (Content Creation, Update, Audit etc)

• SDLC Tool Support Team

• Help Desk Staff

• SDLC Method Governance Forum (Identify impact on training before

approving changes to the SDLC Method)

• eLearning Development Team

• Process Dimension

• Delivery Processes

• Administration Processes

• Support Processes

• Material / Tool Dimension

• Virtual Learning Environment

• Training Venue & equipment

Using TOGAF to Establishing a People Enablement Capability

Reference: Capability-Based Planning – TOGAF 9.1, Chapter 32


Architecture Vision: HR & Project Leadership


Architecture Vision: Operational Teams


Business Architecture: Challenges

• Limited budget and time frame for delivering on the project

• Large volume of people making class room only delivery

impossible

• People distributed over 3 location – trainers have to fly to reach

delegates

• SDLC Method is new and still being updated on a quarterly

basis to include lessons learned from pilot projects

• Role accountability in the SDLC and organisation not stable,

making role-based training difficult

• The use of structured methodologies and formalised modelling

notations in the organisation is very low, leading to a challenge

presenting a class on a specific level of understanding

• The management and support of the SDLC is distributed across

different business units, making communication and

collaboration more difficult


Business Architecture: Identifying key SDLC roles &

functions


Business Architecture: Key Insights

• We analysed the target audience based on

interviews, work sessions and sample tests, a set

of Method Readiness Check (MRC) questions

were created using a Virtual Learning

Environment.

• These MRC questions test the basic background

knowledge of the candidate in using a standard

method, UML, SOA and OO Analysis and Design

techniques.

• Questions banks are selected for the user based

his role in the organisation, thus

project managers will not receive

questions about OO Analysis.

• The result is used to create a custom curriculum

per delegate and the system is configured to

allow the delegate to only register for courses

where the report indicate a gap.


Information Systems Architectures

• Using a Virtual Learning Environment enables us to:

• Tracking Learners progress

• Learner Performance

• Integrate into Bank’s Learning management Systems

• Scheduling of courses

• HR training delivery performance

• Training Content delivery

• Training content distribution

• Training content update

• Manage frequent updates to method content through the

use of eLearning modules


Information Systems Architectures: Application

Structure

www.csInteractiveTraining.com 13

• The deployment of traditional eLearning

content through a cloud solution was not

viable in this environment due to Internet

bandwidth constraints

• security concerns

• performance from multiple sites

• and the number of staff to be trained

Technology Architecture


Our Proposed Solution

Management identifies

candidates for

implementation projects

Project

Manager

Business

Analyst

Systems

Analyst

Solutions

Architect

Role-based

Method

Readiness

Check

SDLC Method

Role-based Simulation Training

Collaborate with

other roles to

complete the

deliverables per

phase.

Use Tools to create the

deliverables

Create deliverables per

SDLC Method phase

for your role.

Simulation Training

Assessment Results

Candidate did

not achieve

minimum level

of competence

Candidate Pass

Role-

based

Method

Readiness

Check

Knowledgeable candidate can

join the simulation training

Candidate must clear the hurdles identified in Readiness

check by completing either classroom or eLearning training

Candidate do not have minimum

background

Designer

Developer

Tester


Roadmap


This archiMate diagram was created by

Operational support team to communicate

tasks that must be performed between team

members and the client. The HR admin

department is using this model in the bank to

ensure that they are following the correct

procedure.

Architecture Governance


Architecture Change Management


Role-play Components of the Exec Training

• Money Cards

– The currency used to pay for project execution

• Role Cards

– Represent the roles that can be fulfilled on the project team delivering the solution

• Work Product Cards

– Represent the work products that can be produced by the project team delivering the

solution

• Tool Cards

– Represent the productivity tools used by the project team delivering the solution to

create work products

• Event Cards

– Represents events that occur and affect the project during its execution

– Events can earn a project more money or cost the project money

• Question Cards

– Rolling set of knowledge questions for additional funds for each phase of the project

• Project Support Tokens

– A means to get assistance/advice while executing a phase


What we achieved

RUP

UML

SOA

Best Practices

Integrated Toolset

1 Traditional Training Approach

2012 2013 2014 2015

Project

Requirement

Train 1200 delegates on all the method

and tool content using a traditional

classroom training approach

The limited training budget did not allow for this

approach

2

19

The SDLC method is updated on a regular basis to

incorporate lessons learned on innovation projects and

thus the organisation required a sustainable internal people

enablement capability to continuously update and

deliver the training curriculum.

2012 June

Version 4

2012 August

Version 5

2012 December Version 6

2013 March

Version 7

2013 May Version

7.1

2012 April Version 3

3

Staff turnover requires constant

training to be provided

4

4500 training interventions

delivered in 9 months using

only 3 trainers – HR received

an award for the successful

roll-out.


Thank You