TIMES SQUARE ALLIANCEUsing Technology to Improve

Street Operations

Public Safety DepartmentSeptember 4th, 2014

Are We At The Tipping Point?Recent evidence from Times Square that quality of life issues are reaching a tipping point.

Programmed Events

Contemporary Art Installations

Great Photo Opportunities

Homelessness PopulationHomeless SolicitationCD SellersCostume CharactersTicket Sellers

Perennial Conditions Tracked by Public Safety

Approximately 7pm• Homeless Population:

3

Approximately 7pm• Homeless Population:

3 • Homeless Solicitors: 3

Approximately 7pm• Homeless Population: 3 • Homeless Solicitors: 3• CD Sellers: 14

Approximately 7pm• Homeless Population: 3 • Homeless Solicitors: 14• CD Sellers: 14• Costumed Characters:

61

Approximately 7pm• Homeless Population: 3 • Homeless Solicitors: 14• CD Sellers: 14• Costumed Characters:

61• Ticket Sellers: 110

Approximately 7pm• Homeless Population: 3 • Homeless Solicitors: 14• CD Sellers: 14• Costumed Characters:

61• Ticket Sellers: 110

Total: 191

So What’s The Plan…

Reason For Needing Technology Supports?

• Handwritten Reports• Storing Reports/Data• Referral/Response efforts• The Follow-up/Closeout

• Reporting/documenting the condition• Refer the condition to the proper

corrective agent• Follow-up/closeout the condition• Analysis of the collected data

Improvements

Benefits of Using A Mobile Workforce Solution