using social media to improve patient care
TRANSCRIPT
Using Social Media to improvepatient care
@BroomOwl
#ACDC2016
WHO
are the online community?
T h re e Thing
s
What
Why
How
is social media?
do patients use it?
can it improve care?
What is
s o c i a l
m e d i a ?
Websites and applications that
enable users to create and share content or
to participate in social networking
www.oxforddictionaries.com
”“
Computer-mediated tools that allow people
to create, share or exchange information, career interests, ideas and pictures/videos in virtual communities
and networkswikipedia.org
”
“
zzzz……
SO…what is itreally?
33m
10m
1b+
Social media explainedI am eating a #donut
I like donuts
Watch me eating a donut
Here’s a vintage photo of my donutMy skills include donut eating
Is that IT?
Garmin
Strava
Wordpress
Blogger
MyFitnessPal
Patients Like Me
57%
84%
18%
10%
40%
13%
9%13%
WHAT
do you use?
Communities
Whydo people use it?
DUK BlogNetworks
ACDC - January
YDEF - MARCH
DUK Council
Parliament
Buckingham palace
I find it great for keeping me motivated to continue trying to do better at managing my diabetes.
…seeing people living normal lives and dealing with it [diabetes], inspires me and teaches me I can be like them
Community of support, feedback, advice and 'hive mind' is invaluable, and confidence boosting
So how doesSocial Media improvepatient care?
I don't feel alone - it makes me realise that I'm not the only one in this position.
Gives confirmation you are doing the right thing and that everyone struggles at times
Being able to understand & know what my T1 daughter is going through & knowing we are not the only ones going through the same
The knowledge that someone is around 24/7, that I can always reach out to people who get it
We don’tKNOW
if it does(at least empirically…)
DO
you feel more confident?
DOES
it improve your outcomes?
CONFIDENCE
in information?
YES
NO
Source: Insignia Health
ACTIVE
vs. passive
ACTIVE
userPassi
veuser
More confident
?
Better outcomes
?90%
80%
73%
11%
What is social media?
Why do patients use it?
How can it improve care?
