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Using Search for Fundraising and List-Building: Using Search for Fundraising and List-Building: How Google Grants Can Bolster Your Bottom Line How Google Grants Can Bolster Your Bottom Line Daniel Schulman Director of Search Marketing, Donordigital Network for Good Teleconference May 5, 2009

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Page 1: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Using Search for Fundraising and List-Building:Using Search for Fundraising and List-Building:How Google Grants Can Bolster Your Bottom LineHow Google Grants Can Bolster Your Bottom Line

Daniel SchulmanDirector of Search Marketing, Donordigital

Network for Good TeleconferenceMay 5, 2009

Page 2: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Network for Good Teleconference, 05/05/09 Slide 2

Teleconference Overview

● Paid search (pay-per-click, search engine marketing)

● Introduction to the Google Grant Program

● Eligibility and Application Procedures

● Working with Google Staff

● Expanding the Campaign

● More Advanced Topics● Analytics Integration● Optimizations● Other networks & ad formats

Page 3: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Daniel Schulman

Network for Good Teleconference, 05/05/09 Slide 3

● Director of Search Marketing for Donordigital

● Google AdWords Qualified Professional

● Over 12 Years of Internet Marketing including start-ups, my own network of websites, consulting for Fortune 500 companies and top Internet properties

"A Perfect Face for Radio and Teleconferences"

Page 4: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Paid Search Results

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Network for Good Teleconference, 05/05/09 Slide 4

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Page 5: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Keyword Bids

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Network for Good Teleconference, 05/05/09 Slide 5

Page 6: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Text Ads (Introduction)

Network for Good Teleconference, 05/05/09 Slide 6

● Headline 25 Characters

● Two Description Lines 35 Characters

● Display URL 35 Characters

● Destination URL 1,024 Characters

● Extras

Page 7: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Google Grants

Network for Good Teleconference, 05/05/09 Slide 7

● Launched in 2003

● Originally program policies were pretty ad hoc

● Currently there is a team of six overseeing the program with additional work by Google volunteers

● Lots of recent changes in terms of policies and resources

● http://www.google.com/grants/

Page 8: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Grant Eligibility

Network for Good Teleconference, 05/05/09 Slide 8

● In the U.S., your organization must be a 501(3)(c)

● Outside the U.S., you must be headquartered in one of the other ~25 approved countries and have the equivalent of 501(3)(c) status

● A NTEE (National Taxonomy of Exempt Entities) code available from your listing at http://www.GuideStar.org

● Not work in non-approved area such as commercial non-profits, credit-counseling, mutual-membership benefits, directories

Page 9: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Eligibility 2: Prohibited Activities

Network for Good Teleconference, 05/05/09 Slide 9

● No revenue producing advertising on your website including Google's own AdSense program

● No political or lobbying activities

● No religious proselytism or discrimination

● No other discrimination (assume)

● No focusing on car/boat/motorcycle/etc. donations

● No entirely fee based programs

● No other stuff that Google doesn't like

Page 10: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Active Management

Network for Good Teleconference, 05/05/09 Slide 10

Newest Requirement:

● Respond to emails

● Login in at least once a month

Page 11: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Grant Application Procedure

Network for Good Teleconference, 05/05/09 Slide 11

● Fill out a very simple online form: contact information, federal tax identification number, NTEE code

● Short explanations on how you plan to use the ads and who the ads will be targeted towards

● Sample ad and keywords

Page 12: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Working with Google

Network for Good Teleconference, 05/05/09 Slide 12

● Currently, there is a backlog of 3-4 months for reviewing applications. This has been as high as 9 months in the past.

● Upon acceptance, you will be assigned a volunteer "account manager" who will setup initial campaigns

Page 13: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Management Transition

Network for Good Teleconference, 05/05/09 Slide 13

● Make sure the account is structured well into Campaigns and AdGroups (details to follow)

● Check Geo-targeting

● Create a Brand AdGroup

● Make sure all ads have a call-to-action (unless purely for driving traffic)

● Send donation request ads to a landing page with a donation form. Watch out for the same domain policy – do you have a SSL certificate?

Page 14: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Account Structure

Network for Good Teleconference, 05/05/09 Slide 14

Campaign Level● Geo-targeting (location)

● Language

● Demographics

● Start and End Dates

● Networks & Devices

● Budget

AdGroup Level● Maximum cost per click

(CPC)

● Keywords

● Ads

Page 15: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Campaign Expansion: Keywords

Network for Good Teleconference, 05/05/09 Slide 15

Page 16: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Campaign Expansion: Ads

Network for Good Teleconference, 05/05/09 Slide 16

● Multiple Ads for each AdGroup. Google will optimize automatically

● Try different calls-to-action

● Look at Ad samples from other topic areas – not what other people are using on your terms

Page 17: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Campaign Expansion: Landing Pages

Network for Good Teleconference, 05/05/09 Slide 17

● Do Not just use your homepage

● Donation/Volunteer/Action/Sign-up should go to a page where the person can complete the task – i.e. A page with a form

● If you have technical staff, you might try landing page testing (A/B or multivariate)

Page 18: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Advanced Topics

Network for Good Teleconference, 05/05/09 Slide 18

● Integration with Analytics

● Optimization

● Other networks and ad formats

Page 19: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Integration with Analytics

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Network for Good Teleconference, 05/05/09 Slide 19

Page 20: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Optimization

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Network for Good Teleconference, 05/05/09 Slide 20

Page 21: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Other Networks and Ad Formats

Network for Good Teleconference, 05/05/09 Slide 21

● Additional Google AdWords Account● Bids over $1.00 CPC● Search Partner Network● Content Network

● Other Engines● Yahoo● MSN

● Other Formats● Image Ads● Video Ads

Page 22: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Resources

Network for Good Teleconference, 05/05/09 Slide 22

● Main Google Grants Website - http://www.google.com/grants

● Google Grants Blog - http://googlegrants.blogspot.com/

● Google Grants Help Forum - http://www.google.com/support/forum/p/grants

● Search Marketing Gurus blog posts - http://www.searchmarketinggurus.com/search_marketing_gurus/2009/01/google-grants-much-more-than-free-clicks-for-nonprofits-part-1.html

● SemGeek Google Grant Cration Guide - http://www.semgeek.com/GoogleGrantsAccountCreationGuide.pdf

Page 23: Using Search for Fundraising and List-Building: How Google ... · Director of Search Marketing for Donordigital Google AdWords Qualified Professional Over 12 Years of Internet Marketing

Thank you

Daniel SchulmanDonordigitalDirector of Search [email protected]

Network for Good Teleconference, 05/05/09 Slide 23