using analytics in education and operations: integrating perspectives with frameworks for success...
TRANSCRIPT
8/9/2019 Using Analytics in Education and Operations: Integrating Perspectives with Frameworks for Success (263390812)
http://slidepdf.com/reader/full/using-analytics-in-education-and-operations-integrating-perspectives-with 1/17
USING ANALYTICS IN EDUCATION AND
OPERATIONS- LIGHTNING ROUNDLinda Baer â Civitas Learning
Ted Curran â Carnegie Mellon University
Janet May Dillon â Penn State University
8/9/2019 Using Analytics in Education and Operations: Integrating Perspectives with Frameworks for Success (263390812)
http://slidepdf.com/reader/full/using-analytics-in-education-and-operations-integrating-perspectives-with 2/17
Goalsâ Benefits of an Interdisciplinary team to facilitate tackling
your operational, academic and predictive needsâ Goal is to walk away with framework for addressing needs in
Student Success, Organizational Capacity and Tools, and
Operational/Finance objectives
â Understanding what the goals are, what the baseline is,
what the data are that truly matters, what the value/ROI
would be
â
What it takes to make the time, resources, and investmentto execute
This presentation leaves copyright of the content to the presenter. Unless otherwise noted in the materials, uploaded
content carries the Creative Commons Attribution-NonCommercial-ShareAlike license, which grants usage to the general
public with the stipulated criteria.â
8/9/2019 Using Analytics in Education and Operations: Integrating Perspectives with Frameworks for Success (263390812)
http://slidepdf.com/reader/full/using-analytics-in-education-and-operations-integrating-perspectives-with 3/17
Session Outlineâ Key questions via Sticky Pads so you understand predictive
analytics, dashboarding, and key issues you are trying totackle
â A Common Understanding
â Breaking out into areas of Student Success, Organizational
Capacity and Tools, and Operational/Finance objectives sowe can focus on your needs and ensure the interaction is of
value
â Worksheets for capturing key information effectively
â Bringing it together: how to sustain these efforts and waysof addressing pitfalls
8/9/2019 Using Analytics in Education and Operations: Integrating Perspectives with Frameworks for Success (263390812)
http://slidepdf.com/reader/full/using-analytics-in-education-and-operations-integrating-perspectives-with 4/17
Common Understanding
â What is your understanding of predictive analytics?
â What questions do you hope data can help answer?
â Name something you hope to gain from this session
From us as facilitators or from others?
Sticky Pads
8/9/2019 Using Analytics in Education and Operations: Integrating Perspectives with Frameworks for Success (263390812)
http://slidepdf.com/reader/full/using-analytics-in-education-and-operations-integrating-perspectives-with 5/17
Analytics: From Hindsight to Foresight
8/9/2019 Using Analytics in Education and Operations: Integrating Perspectives with Frameworks for Success (263390812)
http://slidepdf.com/reader/full/using-analytics-in-education-and-operations-integrating-perspectives-with 6/17
The market is immature, but multiple solutions areemerging in each application category
Š 2010 Bill & Melinda Gates Foundation | 6
Education
Planning
Counseling and coaching Risk Targeting and
Intervention
Transfer and
Articulation
Legacy
ERP/SIS/LMS
Vendor point
solutions
Homegrown point
solutions
Direct-to-student
Aust in Peay âs
Degree Compass
Valenciaâs
LifeMap
Sinclairâs
MAP
Central Piedmontâ s
Online Student Profile
8/9/2019 Using Analytics in Education and Operations: Integrating Perspectives with Frameworks for Success (263390812)
http://slidepdf.com/reader/full/using-analytics-in-education-and-operations-integrating-perspectives-with 7/17
Define what theData is
⢠Establish a Baseline
Define Goals
⢠Quantifiable goal
Define how youwill collect
⢠Resources
⢠Process
Calculate Valueof Achieving
⢠Benefit
⢠Cost
Calculate resultsongoing
⢠Be honest on benefit and cost
⢠Make Adjustments
Calculate ROI
⢠Why we do these projects
Flow â A real one being used
8/9/2019 Using Analytics in Education and Operations: Integrating Perspectives with Frameworks for Success (263390812)
http://slidepdf.com/reader/full/using-analytics-in-education-and-operations-integrating-perspectives-with 8/17
Developing a Framework for Takeawayâ 3 Breakout Areas
â Student Success
â Organizational Capacity and Tools
â Operational Finance objectives
â What are your goals in the area selected?
â What tools are using/are aware of?
â Customize to design thinking, culture
â Develop plans for an item important to the organization
8/9/2019 Using Analytics in Education and Operations: Integrating Perspectives with Frameworks for Success (263390812)
http://slidepdf.com/reader/full/using-analytics-in-education-and-operations-integrating-perspectives-with 9/17
Developing a Framework for Takeaway
â 3 Breakout Areas
â Student Success
â Organizational Capacity and Tools
â Operational Finance objectives
Area Report-Outs
Major takeaway from each area
8/9/2019 Using Analytics in Education and Operations: Integrating Perspectives with Frameworks for Success (263390812)
http://slidepdf.com/reader/full/using-analytics-in-education-and-operations-integrating-perspectives-with 10/17
Dashboard
8/9/2019 Using Analytics in Education and Operations: Integrating Perspectives with Frameworks for Success (263390812)
http://slidepdf.com/reader/full/using-analytics-in-education-and-operations-integrating-perspectives-with 11/17
ILLUME ACTION PATHWAY
Illume is a tool to
power insights and
help create better data
driven conversations.
Creating hypotheses
about St. Petersburg
helps drive the start of
this process.
Getting the data in
front of the right teams
and decision makers
allows for clearer calls
to action. We can
develop these skills
and teams ahead of
launch.
Illume can help you
evaluate the efficacy of
your policies and
interventions. Settingspecific initiatives
driven by the data can
allow you to track their
predictive nature.
8/9/2019 Using Analytics in Education and Operations: Integrating Perspectives with Frameworks for Success (263390812)
http://slidepdf.com/reader/full/using-analytics-in-education-and-operations-integrating-perspectives-with 12/17
Reinforcement/Examples
â Using Tableau at Carnegie Mellon: in the Classroom Operation - LiveWeb
8/9/2019 Using Analytics in Education and Operations: Integrating Perspectives with Frameworks for Success (263390812)
http://slidepdf.com/reader/full/using-analytics-in-education-and-operations-integrating-perspectives-with 13/17
Finance/Business
⢠Our financial goals: operating performance, endowment,
debt structure
⢠Our education as a product/svcs goals: quality, new
programs, differentiation, rankings
⢠Stakeholder Satisfaction
⢠Error/Audit Control
Human Resources
⢠Faculty Driven Research Measures
⢠Managerial Effectiveness
⢠Employee capabilities/skills
⢠Functional/Applied excellence
â Career Paths, Comp/Retention, Succession Planning, Diversity
⢠Supporting growth, adding quantifiable value
What performance measures really matter?
Aligning Business with People in Higher Ed
8/9/2019 Using Analytics in Education and Operations: Integrating Perspectives with Frameworks for Success (263390812)
http://slidepdf.com/reader/full/using-analytics-in-education-and-operations-integrating-perspectives-with 14/17
14
⢠Non-profit organization, whose mission is to drive student success âvia Analytics,
Interventions, Measurement and Benchmarksâ
⢠Member institutions include 2-year, 4-year, public, proprietary, traditional and
progressive colleges and universities.
⢠Provides watch list for first time Penn State World Campus students
⢠Uses Oracle to perform data processing, model training, scoring of students and risk
factors
⢠Uses SAS Visual Analytics for visualization and results delivery
What is the Predictive Analytics Reporting (PAR)Framework?
8/9/2019 Using Analytics in Education and Operations: Integrating Perspectives with Frameworks for Success (263390812)
http://slidepdf.com/reader/full/using-analytics-in-education-and-operations-integrating-perspectives-with 15/17
PAR Applications
15
8/9/2019 Using Analytics in Education and Operations: Integrating Perspectives with Frameworks for Success (263390812)
http://slidepdf.com/reader/full/using-analytics-in-education-and-operations-integrating-perspectives-with 16/17
Example Frameworkâ Making Student Success an Institutional Priority â Worksheet Frameworks
8/9/2019 Using Analytics in Education and Operations: Integrating Perspectives with Frameworks for Success (263390812)
http://slidepdf.com/reader/full/using-analytics-in-education-and-operations-integrating-perspectives-with 17/17
Thank You/Contact Info
â Linda Baer â Civitas Learning
â Ted Curran â Carnegie Mellon University
â Janet May Dillon â Penn State University