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The top documents of philippklaus
Like phoenix from the ashes opportunities for the greek b2 b sector through successful customer experience management
82 views
CX the new competitive battleground presentation prof. dr. phil klaus including videos one-to-one to millions- the dma's technology summit 2013
166 views
Customer experience transformation utilities june 25th 2014 copy
192 views
Exploring the role of the online customer experience in the firm’s multichannel strategy – an empirical analysis of the retail banking sector
124 views
Cers 20th anniversary customer experience (cx) seminar phil klaus
690 views
Did you know? 10 surprising Customer Experience (CX) facts from 10 years of research!
1.656 views