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User's Manual Version 6.8 September 2014 Document # LTRT-10427 Mediant™ 500 E-SBC Enterprise Session Border Controller Digital VoIP Media Gateway

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  • User's Manual

    Version 6.8 September 2014

    Document # LTRT-10427

    Mediant 500 E-SBC

    Enterprise Session Border Controller

    Digital VoIP Media Gateway

  • Version 6.8 3 Mediant 500 E-SBC

    User's Manual Contents

    Table of Contents 1 Overview ............................................................................................................ 21

    Getting Started with Initial Connectivity ................................................................23

    2 Introduction ....................................................................................................... 25 3 Default OAMP IP Address ................................................................................. 27 4 Configuring VoIP LAN Interface for OAMP ..................................................... 29

    4.1 Web Interface ......................................................................................................... 29 4.2 CLI .......................................................................................................................... 31

    Management Tools ..................................................................................................33

    5 Introduction ....................................................................................................... 35 6 Web-Based Management .................................................................................. 37

    6.1 Getting Acquainted with the Web Interface ............................................................ 37 6.1.1 Computer Requirements .......................................................................................... 37 6.1.2 Accessing the Web Interface ................................................................................... 38 6.1.3 Areas of the GUI ...................................................................................................... 39 6.1.4 Toolbar Description .................................................................................................. 40 6.1.5 Navigation Tree ....................................................................................................... 41

    6.1.5.1 Displaying Navigation Tree in Basic and Full View ..................................41 6.1.5.2 Showing / Hiding the Navigation Pane .....................................................42

    6.1.6 Working with Configuration Pages .......................................................................... 43 6.1.6.1 Accessing Pages ......................................................................................43 6.1.6.2 Viewing Parameters .................................................................................43 6.1.6.3 Modifying and Saving Parameters ...........................................................45 6.1.6.4 Working with Tables .................................................................................46

    6.1.7 Searching for Configuration Parameters ................................................................. 47 6.1.8 Creating a Login Welcome Message ....................................................................... 49 6.1.9 Getting Help ............................................................................................................. 50 6.1.10 Logging Off the Web Interface ................................................................................. 51

    6.2 Viewing the Home Page ......................................................................................... 51 6.2.1 Assigning a Port Name ............................................................................................ 53

    6.3 Configuring Web User Accounts ............................................................................ 54 6.3.1 Basic User Accounts Configuration ......................................................................... 55 6.3.2 Advanced User Accounts Configuration .................................................................. 57

    6.4 Displaying Login Information upon Login ............................................................... 60 6.5 Configuring Web Security Settings ........................................................................ 61 6.6 Web Login Authentication using Smart Cards ....................................................... 61 6.7 Configuring Web and Telnet Access List ............................................................... 62

    7 CLI-Based Management .................................................................................... 65 7.1 Getting Familiar with CLI ........................................................................................ 65

    7.1.1 Understanding Configuration Modes ....................................................................... 65 7.1.2 Using CLI Shortcuts ................................................................................................. 66 7.1.3 Common CLI Commands ........................................................................................ 67 7.1.4 Configuring Tables in CLI ........................................................................................ 68 7.1.5 Understanding CLI Error Messages ........................................................................ 69

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    7.2 Enabling CLI ........................................................................................................... 69 7.2.1 Enabling Telnet for CLI ............................................................................................ 69 7.2.2 Enabling SSH with RSA Public Key for CLI ............................................................. 70

    7.3 Establishing a CLI Session .................................................................................... 72 7.4 Configuring Maximum Telnet/SSH Sessions ......................................................... 73 7.5 Viewing and Terminating Current CLI Sessions .................................................... 73 7.6 Configuring Displayed Output Lines in CLI Terminal Window ............................... 74

    8 SNMP-Based Management ............................................................................... 75 8.1 Enabling SNMP and Configuring SNMP Community Strings ................................. 75 8.2 Configuring SNMP Trap Destinations .................................................................... 76 8.3 Configuring SNMP Trusted Managers ................................................................... 78 8.4 Configuring SNMP V3 Users .................................................................................. 79

    9 INI File-Based Management .............................................................................. 81 9.1 INI File Format ....................................................................................................... 81

    9.1.1 Configuring Individual ini File Parameters ............................................................... 81 9.1.2 Configuring Table ini File Parameters ..................................................................... 81 9.1.3 General ini File Formatting Rules ............................................................................ 83

    9.2 Configuring an ini File ............................................................................................ 83 9.3 Loading an ini File to the Device ............................................................................ 84 9.4 Secured Encoded ini File ....................................................................................... 84 9.5 Configuring Password Display in ini File ................................................................ 85 9.6 INI Viewer and Editor Utility ................................................................................... 86

    General System Settings ........................................................................................87

    10 Configuring Certificates ................................................................................... 89 10.1.1 Configuring TLS Certificate Contexts ...................................................................... 89 10.1.2 Assigning CSR-based Certificates to TLS Contexts ............................................... 93 10.1.3 Assigning Externally Created Private Keys to TLS Contexts .................................. 94 10.1.4 Generating Private Keys for TLS Contexts.............................................................. 95 10.1.5 Creating Self-Signed Certificates for TLS Contexts ................................................ 96 10.1.6 Importing Certificates and Certificate Chain into Trusted Certificate Store ............. 97 10.1.7 Configuring Mutual TLS Authentication ................................................................... 98

    10.1.7.1 TLS for SIP Clients ...................................................................................98 10.1.7.2 TLS for Remote Device Management ......................................................99

    10.1.8 Configuring TLS Server Certificate Expiry Check .................................................100

    11 Date and Time .................................................................................................. 101 11.1 Configuring Date and Time Manually ................................................................... 101 11.2 Configuring Automatic Date and Time using SNTP ............................................. 101 11.3 Configuring Daylight Saving Time ........................................................................ 103

    General VoIP Configuration ..................................................................................105

    12 Network ............................................................................................................ 107 12.1 Configuring Physical Ethernet Ports .................................................................... 107 12.2 Configuring Ethernet Port Groups ........................................................................ 109 12.3 Configuring Underlying Ethernet Devices ............................................................ 111

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    12.4 Configuring IP Network Interfaces ....................................................................... 113 12.4.1 Assigning NTP Services to Application Types ......................................................116 12.4.2 Multiple Interface Table Configuration Summary and Guidelines .........................116 12.4.3 Networking Configuration Examples .....................................................................117

    12.4.3.1 One VoIP Interface for All Applications ................................................. 117 12.4.3.2 VoIP Interface per Application Type ...................................................... 118 12.4.3.3 VoIP Interfaces for Combined Application Types ................................. 118 12.4.3.4 VoIP Interfaces with Multiple Default Gateways ................................... 120

    12.5 Configuring Static IP Routes ................................................................................ 120 12.5.1 Configuration Example of Static IP Routes ...........................................................122 12.5.2 Troubleshooting the Routing Table .......................................................................123

    12.6 Configuring Quality of Service .............................................................................. 124 12.7 Configuring ICMP Messages ............................................................................... 126 12.8 DNS ...................................................................................................................... 126

    12.8.1 Configuring the Internal DNS Table .......................................................................126 12.8.2 Configuring the Internal SRV Table .......................................................................128

    12.9 Configuring NFS Settings ..................................................................................... 130 12.10 Network Address Translation Support ................................................................. 132

    12.10.1 Device Located behind NAT ..................................................................................132 12.10.1.1 Configuring a Static NAT IP Address for All Interfaces ......................... 133 12.10.1.2 Configuring NAT Translation per IP Interface ....................................... 134

    12.10.2 Remote UA behind NAT ........................................................................................135 12.10.2.1 SIP Signaling Messages ....................................................................... 135 12.10.2.2 Media (RTP/RTCP/T.38) ....................................................................... 136

    12.11 Robust Receipt of Media Streams by Media Latching ......................................... 138 12.12 Multiple Routers Support ...................................................................................... 140

    13 Security ............................................................................................................ 141 13.1 Configuring Firewall Settings ............................................................................... 141 13.2 Configuring General Security Settings ................................................................. 145 13.3 Intrusion Detection System .................................................................................. 146

    13.3.1 Enabling IDS ..........................................................................................................147 13.3.2 Configuring IDS Policies ........................................................................................147 13.3.3 Assigning IDS Policies ...........................................................................................151 13.3.4 Viewing IDS Alarms ...............................................................................................152

    14 Media ................................................................................................................ 155 14.1 Configuring Voice Settings ................................................................................... 155

    14.1.1 Configuring Voice Gain (Volume) Control .............................................................155 14.1.2 Silence Suppression (Compression) .....................................................................155 14.1.3 Echo Cancellation ..................................................................................................156

    14.2 Fax and Modem Capabilities ................................................................................ 157 14.2.1 Fax/Modem Operating Modes ...............................................................................159 14.2.2 Fax/Modem Transport Modes ...............................................................................159

    14.2.2.1 T.38 Fax Relay Mode ............................................................................ 159 14.2.2.2 G.711 Fax / Modem Transport Mode .................................................... 162 14.2.2.3 Fax Fallback .......................................................................................... 162 14.2.2.4 Fax/Modem Bypass Mode .................................................................... 163 14.2.2.5 Fax / Modem NSE Mode ....................................................................... 164 14.2.2.6 Fax / Modem Transparent with Events Mode ....................................... 165 14.2.2.7 Fax / Modem Transparent Mode ........................................................... 165 14.2.2.8 RFC 2833 ANS Report upon Fax/Modem Detection ............................ 166

    14.2.3 V.34 Fax Support ...................................................................................................166 14.2.3.1 Bypass Mechanism for V.34 Fax Transmission .................................... 167

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    14.2.3.2 Relay Mode for T.30 and V.34 Faxes ................................................... 168 14.2.3.3 V.34 Fax Relay for SG3 Fax Machines ................................................. 168

    14.2.4 V.150.1 Modem Relay ...........................................................................................169 14.2.5 Simultaneous Negotiation of Fax (T.38) and Modem (V.150.1) Relay ..................170 14.2.6 V.152 Support ........................................................................................................171 14.2.7 Fax Transmission behind NAT ..............................................................................171

    14.3 Configuring RTP/RTCP Settings .......................................................................... 172 14.3.1 Configuring the Dynamic Jitter Buffer ....................................................................172 14.3.2 Comfort Noise Generation .....................................................................................173 14.3.3 Dual-Tone Multi-Frequency Signaling ...................................................................174

    14.3.3.1 Configuring DTMF Transport Types ...................................................... 174 14.3.3.2 Configuring RFC 2833 Payload ............................................................ 175

    14.3.4 Configuring RTP Base UDP Port ...........................................................................176 14.4 Configuring IP Media Settings .............................................................................. 177

    14.4.1 Automatic Gain Control (AGC) ..............................................................................177 14.5 Configuring Various Codec Attributes .................................................................. 178 14.6 Configuring Media (SRTP) Security ..................................................................... 178

    15 Services ........................................................................................................... 181 15.1 DHCP Server Functionality .................................................................................. 181

    15.1.1 Configuring the DHCP Server ...............................................................................181 15.1.2 Configuring the Vendor Class Identifier .................................................................185 15.1.3 Configuring Additional DHCP Options ...................................................................186 15.1.4 Configuring Static IP Addresses for DHCP Clients ...............................................188 15.1.5 Viewing and Deleting DHCP Clients ......................................................................189

    15.2 SIP-based Media Recording ................................................................................ 191 15.2.1 Enabling SIP-based Media Recording ...................................................................194 15.2.2 Configuring SIP Recording Routing Rules ............................................................194 15.2.3 Configuring SIP User Part for SRS ........................................................................196 15.2.4 Interworking SIP-based Media Recording with Third-Party Vendors ....................196

    15.2.4.1 Genesys ................................................................................................ 196 15.2.4.2 Avaya UCID ........................................................................................... 196

    15.3 RADIUS Authentication ........................................................................................ 197 15.3.1 Setting Up a Third-Party RADIUS Server ..............................................................198 15.3.2 Configuring RADIUS Authentication ......................................................................199 15.3.3 Securing RADIUS Communication ........................................................................200 15.3.4 Authenticating RADIUS in the URL .......................................................................200

    15.4 LDAP-based Management and SIP Services ...................................................... 201 15.4.1 Enabling the LDAP Service ...................................................................................202 15.4.2 Enabling LDAP-based Web/CLI User Login Authentication and Authorization.....202 15.4.3 Configuring LDAP Servers.....................................................................................203 15.4.4 Configuring LDAP DNs (Base Paths) per LDAP Server ........................................206 15.4.5 Configuring the LDAP Search Filter Attribute ........................................................207 15.4.6 Configuring Access Level per Management Groups Attributes ............................208 15.4.7 Configuring LDAP Search Methods .......................................................................210 15.4.8 Configuring the Device's LDAP Cache ..................................................................210 15.4.9 Configuring Local Database for Management User Authentication ......................212 15.4.10 LDAP-based Login Authentication Example ..........................................................214 15.4.11 Active Directory-based Routing for Microsoft Lync ...............................................218

    15.4.11.1 Querying the AD and Routing Priority ................................................... 218 15.4.11.2 Configuring AD-Based Routing Rules ................................................... 221 15.4.11.3 Querying the AD for Calling Name ........................................................ 223

    15.5 Least Cost Routing ............................................................................................... 224 15.5.1 Overview ................................................................................................................224 15.5.2 Configuring LCR ....................................................................................................226

    15.5.2.1 Enabling the LCR Feature ..................................................................... 226

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    15.5.2.2 Configuring Cost Groups ....................................................................... 228 15.5.2.3 Configuring Time Bands for Cost Groups ............................................. 229 15.5.2.4 Assigning Cost Groups to Routing Rules .............................................. 230

    15.6 Configuring Call Setup Rules ............................................................................... 231 15.6.1 Call Setup Rule Examples .....................................................................................235

    16 Quality of Experience ...................................................................................... 237 16.1 Reporting Voice Quality of Experience to SEM .................................................... 237

    16.1.1 Configuring the SEM Server ..................................................................................237 16.1.2 Configuring Clock Synchronization between Device and SEM .............................238 16.1.3 Enabling RTCP XR Reporting to SEM ..................................................................238

    16.2 Configuring Quality of Experience Profiles ........................................................... 238 16.3 Configuring Bandwidth Profiles ............................................................................ 242 16.4 Configuring Media Enhancement Profiles ............................................................ 244

    17 Control Network .............................................................................................. 249 17.1 Configuring Media Realms ................................................................................... 249 17.2 Configuring Remote Media Subnets .................................................................... 251 17.3 Configuring SRDs ................................................................................................ 254 17.4 Configuring SIP Interfaces ................................................................................... 256 17.5 Configuring IP Groups .......................................................................................... 260 17.6 Configuring Proxy Sets ........................................................................................ 270

    18 SIP Definitions ................................................................................................. 277 18.1 Configuring SIP Parameters ................................................................................ 277 18.2 Configuring Registration Accounts ....................................................................... 277

    18.2.1 Regular Registration Mode ....................................................................................280 18.2.2 Single Registration for Multiple Phone Numbers using GIN ..................................280

    18.3 Configuring Proxy and Registration Parameters .................................................. 281 18.3.1 SIP Message Authentication Example ..................................................................282

    18.4 Configuring SIP Message Manipulation ............................................................... 284 18.5 Configuring SIP Message Policy Rules ................................................................ 289

    19 Coders and Profiles ........................................................................................ 293 19.1 Configuring Default Coders .................................................................................. 293 19.2 Configuring Coder Groups ................................................................................... 296 19.3 Configuring Tel Profile .......................................................................................... 297 19.4 Configuring IP Profiles ......................................................................................... 300

    Gateway Application .............................................................................................325

    20 Introduction ..................................................................................................... 327 21 Digital PSTN ..................................................................................................... 329

    21.1 Configuring Trunk Settings ................................................................................... 329 21.2 TDM and Timing ................................................................................................... 331

    21.2.1 Configuring TDM Bus Settings ..............................................................................331 21.2.2 Clock Settings ........................................................................................................332

    21.2.2.1 Recovering Clock from PSTN Line Interface ........................................ 332 21.2.2.2 Configuring Internal Clock as Clock Source ......................................... 333

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    21.3 Configuring CAS State Machines ......................................................................... 333 21.4 Configuring Digital Gateway Parameters ............................................................. 336 21.5 Tunneling Applications ......................................................................................... 337

    21.5.1 TDM Tunneling ......................................................................................................337 21.5.1.1 DSP Pattern Detector ............................................................................ 340

    21.5.2 QSIG Tunneling .....................................................................................................340 21.6 ISDN Non-Facility Associated Signaling (NFAS) ................................................. 341

    21.6.1 NFAS Interface ID ..................................................................................................342 21.6.2 Working with DMS-100 Switches ..........................................................................342 21.6.3 Creating an NFAS-Related Trunk Configuration ...................................................343 21.6.4 Performing Manual D-Channel Switchover in NFAS Group ..................................344

    21.7 ISDN Overlap Dialing ........................................................................................... 344 21.7.1 Collecting ISDN Digits and Sending Complete Number in SIP .............................344 21.7.2 Interworking ISDN Overlap Dialing with SIP According to RFC 3578 ...................345

    21.8 Redirect Number and Calling Name (Display) ..................................................... 346

    22 Trunk Group .................................................................................................... 347 22.1 Configuring Trunk Group Table ............................................................................ 347 22.2 Configuring Trunk Group Settings ........................................................................ 349

    23 Manipulation .................................................................................................... 355 23.1 Configuring General Settings ............................................................................... 355 23.2 Configuring Source/Destination Number Manipulation Rules .............................. 355 23.3 Manipulating Number Prefix ................................................................................. 361 23.4 SIP Calling Name Manipulations .......................................................................... 362 23.5 Configuring Redirect Number IP to Tel ................................................................ 365 23.6 Manipulating Redirected and Diverted Numbers for Call Diversion ..................... 369 23.7 Mapping NPI/TON to SIP Phone-Context ............................................................ 370 23.8 Configuring Release Cause Mapping .................................................................. 371

    23.8.1 Fixed Mapping of SIP Response to ISDN Release Reason ..................................373 23.8.2 Fixed Mapping of ISDN Release Reason to SIP Response ..................................374 23.8.3 Reason Header ......................................................................................................377

    23.9 Numbering Plans and Type of Number ................................................................ 378

    24 Routing ............................................................................................................. 379 24.1 Configuring General Routing Parameters ............................................................ 379 24.2 Configuring Outbound IP Routing Table .............................................................. 379 24.3 Configuring Inbound IP Routing Table ................................................................. 388 24.4 IP Destinations Connectivity Feature ................................................................... 392 24.5 Alternative Routing for Tel-to-IP Calls .................................................................. 394

    24.5.1 Alternative Routing Based on IP Connectivity .......................................................394 24.5.2 Alternative Routing Based on SIP Responses ......................................................395 24.5.3 Alternative Routing upon SIP 3xx with Multiple Contacts ......................................397 24.5.4 PSTN Fallback .......................................................................................................398

    24.6 Alternative Routing for IP-to-Tel Calls .................................................................. 399 24.6.1 Alternative Routing to Trunk upon Q.931 Call Release Cause Code ...................399 24.6.2 Alternative Routing to an IP Destination upon a Busy Trunk ................................400 24.6.3 Alternative Routing upon ISDN Disconnect ...........................................................402

    25 Configuring DTMF and Dialing ....................................................................... 403 25.1 Dialing Plan Features ........................................................................................... 403

    25.1.1 Digit Mapping .........................................................................................................403

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    25.1.2 External Dial Plan File ...........................................................................................405

    26 Configuring Supplementary Services ........................................................... 407 26.1 Call Hold and Retrieve ......................................................................................... 408 26.2 Call Transfer ......................................................................................................... 408

    26.2.1 Consultation Call Transfer .....................................................................................408 26.2.2 Consultation Transfer for QSIG Path Replacement ..............................................409 26.2.3 Blind Call Transfer .................................................................................................409

    26.3 Call Forward ......................................................................................................... 410 26.4 Message Waiting Indication ................................................................................. 410 26.5 Emergency E911 Phone Number Services .......................................................... 411

    26.5.1 Pre-empting Existing Calls for E911 IP-to-Tel Calls ..............................................412 26.5.2 Enhanced 9-1-1 Support for Lync Server 2010 .....................................................412

    26.5.2.1 About E9-1-1 Services .......................................................................... 413 26.5.2.2 Microsoft Lync Server 2010 and E9-1-1 ................................................ 414 26.5.2.3 AudioCodes ELIN Gateway for Lync Server 2010 E9-1-1 Calls to PSTN 417 26.5.2.4 Configuring AudioCodes ELIN Gateway ............................................... 422

    26.6 Multilevel Precedence and Preemption ................................................................ 424 26.6.1 MLPP Preemption Events in SIP Reason Header ................................................427 26.6.2 Precedence Ring Tone ..........................................................................................428

    26.7 Detecting Collect Calls ......................................................................................... 429 26.8 Advice of Charge Services for Euro ISDN ........................................................... 429 26.9 Configuring Charge Codes ................................................................................... 430 26.10 Configuring Voice Mail ......................................................................................... 432

    Session Border Controller Application................................................................433

    27 SBC Overview .................................................................................................. 435 27.1 SIP Network Definitions ....................................................................................... 436 27.2 SIP Dialog Initiation Process ................................................................................ 436 27.3 User Registration ................................................................................................. 438

    27.3.1 Initial Registration Request Processing .................................................................439 27.3.2 SBC Users Registration Database ........................................................................439 27.3.3 Routing using Users Registration Database..........................................................440 27.3.4 Registration Refreshes ..........................................................................................440 27.3.5 Registration Restriction Control .............................................................................441

    27.4 SBC Media Handling ............................................................................................ 441 27.4.1 Media Anchoring without Transcoding (Transparent) ...........................................442 27.4.2 No Media Anchoring ..............................................................................................443 27.4.3 Restricting Coders .................................................................................................445 27.4.4 Prioritizing Coder List in SDP Offer .......................................................................446 27.4.5 SRTP-RTP and SRTP-SRTP Transcoding ...........................................................446 27.4.6 Multiple RTP Media Streams per Call Session .....................................................447

    27.5 Limiting SBC Call Duration ................................................................................... 447 27.6 SBC Authentication .............................................................................................. 447

    27.6.1 SIP Authentication Server Functionality ................................................................447 27.6.2 User Authentication based on RADIUS .................................................................448

    27.7 Interworking SIP Signaling ................................................................................... 448 27.7.1 Interworking SIP 3xx Redirect Responses ............................................................449

    27.7.1.1 Resultant INVITE Traversing Device .................................................... 449

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    27.7.1.2 Local Handling of SIP 3xx ..................................................................... 450 27.7.2 Interworking SIP Diversion and History-Info Headers ...........................................451 27.7.3 Interworking SIP REFER Messages ......................................................................451 27.7.4 Interworking SIP PRACK Messages .....................................................................452 27.7.5 Interworking SIP Session Timer ............................................................................452 27.7.6 Interworking SIP Early Media ................................................................................453 27.7.7 Interworking SIP re-INVITE Messages ..................................................................455 27.7.8 Interworking SIP UPDATE Messages ...................................................................455 27.7.9 Interworking SIP re-INVITE to UPDATE ................................................................455 27.7.10 Interworking Call Hold ............................................................................................455

    27.8 Call Survivability ................................................................................................... 456 27.8.1 Auto-Provisioning of Subscriber-Specific Information for BroadWorks Server for Survivability.........................................................................................................................456 27.8.2 BroadSoft's Shared Phone Line Call Appearance for SBC Survivability...............456 27.8.3 Call Survivability for Call Centers ..........................................................................458 27.8.4 Survivability Mode Display on Aastra IP Phones ..................................................460

    27.9 Call Forking .......................................................................................................... 461 27.9.1 Initiating SIP Call Forking ......................................................................................461 27.9.2 SIP Forking Initiated by SIP Proxy Server .............................................................461 27.9.3 Call Forking-based IP-to-IP Routing Rules ............................................................462

    27.10 Alternative Routing on Detection of Failed SIP Response ................................... 462

    28 SBC Configuration .......................................................................................... 463 28.1 Configuring General Settings ............................................................................... 463

    28.1.1 Interworking Dialog Information in SIP NOTIFY Messages ..................................463 28.2 Configuring Admission Control ............................................................................. 465 28.3 Configuring Allowed Audio Coder Groups ........................................................... 468 28.4 Configuring Allowed Video Coder Groups ........................................................... 470 28.5 Routing SBC ........................................................................................................ 470

    28.5.1 Configuring Classification Rules ............................................................................470 28.5.1.1 Classification Based on URI of Selected Header Example ................... 475

    28.5.2 Configuring Message Condition Rules ..................................................................476 28.5.3 Configuring SBC IP-to-IP Routing .........................................................................477 28.5.4 Configuring SIP Response Codes for Alternative Routing Reasons .....................486

    28.6 SBC Manipulations ............................................................................................... 487 28.6.1 Configuring IP-to-IP Inbound Manipulations ..........................................................490 28.6.2 Configuring IP-to-IP Outbound Manipulations .......................................................493

    Cloud Resilience Package ....................................................................................499

    29 CRP Overview .................................................................................................. 501 30 CRP Configuration .......................................................................................... 503

    30.1 Enabling the CRP Application .............................................................................. 503 30.2 Configuring Call Survivability Mode ..................................................................... 504 30.3 Pre-Configured IP Groups .................................................................................... 505 30.4 Pre-Configured IP-to-IP Routing Rules ................................................................ 506

    30.4.1 Normal Mode .........................................................................................................506 30.4.2 Emergency Mode ...................................................................................................507 30.4.3 Auto Answer to Registrations ................................................................................507

    30.5 Configuring PSTN Fallback .................................................................................. 508

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    High-Availability System .......................................................................................509

    31 HA Overview .................................................................................................... 511 31.1 Connectivity and Synchronization between Devices ............................................ 511 31.2 Device Switchover upon Failure ........................................................................... 512 31.3 HA Status on the Home Page .............................................................................. 513

    32 HA Configuration............................................................................................. 515 32.1 Initial HA Configuration ........................................................................................ 515

    32.1.1 Network Topology Types and Rx/Tx Ethernet Port Group Settings ......................515 32.1.2 Configuring the HA Devices ..................................................................................516

    32.1.2.1 Step 1: Configure the First Device ........................................................ 517 32.1.2.2 Step 2: Configure the Second Device ................................................... 519 32.1.2.3 Step 3: Initialize HA on the Devices ...................................................... 520

    32.2 Configuration while HA is Operational ................................................................. 520 32.3 Configuring Firewall Allowed Rules ...................................................................... 521

    33 HA Maintenance .............................................................................................. 523 33.1 Maintenance of Redundant Device ...................................................................... 523 33.2 Replacing a Failed Device ................................................................................... 523 33.3 Forcing a Switchover ............................................................................................ 523 33.4 Software Upgrade ................................................................................................ 523

    Maintenance ...........................................................................................................525

    34 Basic Maintenance .......................................................................................... 527 34.1 Resetting the Device ............................................................................................ 527 34.2 Remotely Resetting Device using SIP NOTIFY ................................................... 528 34.3 Locking and Unlocking the Device ....................................................................... 529 34.4 Saving Configuration ............................................................................................ 530

    35 High Availability Maintenance ........................................................................ 531 36 Disconnecting Active Calls ............................................................................ 533 37 Resetting Channels ......................................................................................... 535

    37.1 Restarting a B-Channel ........................................................................................ 535

    38 Software Upgrade ............................................................................................ 537 38.1 Loading Auxiliary Files ......................................................................................... 537

    38.1.1 Call Progress Tones File .......................................................................................539 38.1.2 Prerecorded Tones File .........................................................................................541 38.1.3 CAS Files ...............................................................................................................542 38.1.4 Dial Plan File ..........................................................................................................542

    38.1.4.1 Creating a Dial Plan File........................................................................ 542 38.1.4.2 External Dial Plan File ........................................................................... 543 38.1.4.3 Dial Plan Prefix Tags for Routing .......................................................... 545 38.1.4.4 Obtaining IP Destination from Dial Plan File ......................................... 549 38.1.4.5 Modifying ISDN-to-IP Calling Party Number ......................................... 550

    38.1.5 User Information File .............................................................................................551 38.1.5.1 Enabling the User Info Table ................................................................. 551

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    38.1.5.2 Gateway User Information for PBX Extensions and "Global" Numbers 551 38.1.5.3 User Information File for SBC User Database ...................................... 555

    38.2 Software License Key .......................................................................................... 559 38.2.1 Obtaining the Software License Key File ...............................................................559 38.2.2 Installing the Software License Key .......................................................................560

    38.2.2.1 Installing Software License Key using Web Interface ........................... 560 38.2.2.2 Installing Software License Key using CLI ............................................ 561

    38.3 Software Upgrade Wizard .................................................................................... 562 38.4 Backing Up and Loading Configuration File ......................................................... 567

    39 Automatic Update Mechanism ....................................................................... 569 39.1 Automatic Configuration Methods ........................................................................ 569

    39.1.1 DHCP-based Provisioning .....................................................................................569 39.1.2 Provisioning from HTTP Server using DHCP Option 67 .......................................570 39.1.3 Provisioning from TFTP Server using DHCP Option 66 ........................................571 39.1.4 HTTP-based Provisioning ......................................................................................571 39.1.5 FTP- or NFS-based Provisioning ...........................................................................572 39.1.6 Provisioning using AudioCodes EMS ....................................................................572

    39.2 HTTP/S-Based Provisioning using the Automatic Update Feature ...................... 573 39.2.1 Files Provisioned by Automatic Update .................................................................573 39.2.2 File Location for Automatic Update .......................................................................573 39.2.3 Triggers for Automatic Update ...............................................................................574 39.2.4 Access Authentication with HTTP Server ..............................................................575 39.2.5 Querying Provisioning Server for Updated Files ...................................................575 39.2.6 File Download Sequence .......................................................................................577 39.2.7 Cyclic Redundancy Check on Downloaded Configuration Files ...........................578 39.2.8 MAC Address Automatically Inserted in Configuration File Name ........................578 39.2.9 Automatic Update Configuration Examples ...........................................................579

    39.2.9.1 Automatic Update for Single Device ..................................................... 579 39.2.9.2 Automatic Update from NFS, FTP and HTTP Servers ......................... 580 39.2.9.3 Automatic Update for Mass Deployment ............................................... 581

    40 Restoring Factory Defaults ............................................................................ 583 40.1 Restoring Defaults using CLI ............................................................................... 583 40.2 Restoring Defaults using Hardware Reset Button ................................................ 584 40.3 Restoring Defaults using an ini File ...................................................................... 584

    41 Automatic Archiving of Configuration File ................................................... 585 42 USB Storage Capabilities ............................................................................... 587

    Status, Performance Monitoring and Reporting .................................................589

    43 System Status ................................................................................................. 591 43.1 Viewing Device Information .................................................................................. 591 43.2 Viewing Ethernet Port Information ....................................................................... 592

    44 Carrier-Grade Alarms ...................................................................................... 593 44.1 Viewing Active Alarms .......................................................................................... 593 44.2 Viewing Alarm History .......................................................................................... 594

    45 Performance Monitoring ................................................................................. 595 45.1 Viewing MOS per Media Realm ........................................................................... 595 45.2 Viewing Trunk Utilization ...................................................................................... 596

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    45.3 Viewing Quality of Experience ............................................................................. 597 45.4 Viewing Average Call Duration ............................................................................ 599

    46 VoIP Status ...................................................................................................... 601 46.1 Viewing Trunks & Channels Status ...................................................................... 601 46.2 Viewing NFAS Groups and D-Channel Status ..................................................... 602 46.3 Viewing Active IP Interfaces ................................................................................. 603 46.4 Viewing Ethernet Device Status ........................................................................... 604 46.5 Viewing Static Routes Status ............................................................................... 604 46.6 Viewing Performance Statistics ............................................................................ 605 46.7 Viewing Call Counters .......................................................................................... 605 46.8 Viewing Registered SAS/SBC Users ................................................................... 607 46.9 Viewing Registration Status ................................................................................. 608 46.10 Viewing Call Routing Status ................................................................................. 608 46.11 Viewing IP Connectivity ........................................................................................ 610

    47 Reporting Information to External Party ....................................................... 613 47.1 Configuring RTCP XR .......................................................................................... 613 47.2 Generating Call Detail Records ............................................................................ 616

    47.2.1 Configuring CDR Reporting ...................................................................................616 47.2.2 CDR Field Description ...........................................................................................617

    47.2.2.1 CDR Fields for SBC Signaling .............................................................. 617 47.2.2.2 CDR Fields for SBC Media ................................................................... 620 47.2.2.3 CDR Fields for Gateway/IP-to-IP Application ....................................... 621 47.2.2.4 Release Reasons in CDR ..................................................................... 625

    47.3 Configuring RADIUS Accounting ......................................................................... 627 47.4 Event Notification using X-Detect Header ............................................................ 631 47.5 Querying Device Channel Resources using SIP OPTIONS ................................ 634

    Diagnostics ............................................................................................................635

    48 Syslog and Debug Recordings ...................................................................... 637 48.1 Syslog Message Format ...................................................................................... 637

    48.1.1 Event Representation in Syslog Messages ...........................................................638 48.1.2 Identifying AudioCodes Syslog Messages using Facility Levels ...........................640 48.1.3 SNMP Alarms in Syslog Messages .......................................................................641

    48.2 Enabling Syslog ................................................................................................... 642 48.3 Configuring Web Operations to Report to Syslog ................................................ 643 48.4 Configuring Debug Recording .............................................................................. 643 48.5 Filtering Syslog Messages and Debug Recordings ............................................. 644

    48.5.1 Filtering IP Network Traces ...................................................................................646 48.6 Viewing Syslog Messages ................................................................................... 647 48.7 Collecting Debug Recording Messages ............................................................... 649 48.8 Debug Capturing on Physical VoIP Interfaces ..................................................... 651

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    49 Self-Testing ...................................................................................................... 653 50 Creating Core Dump and Debug Files upon Device Crash ......................... 655 51 Testing SIP Signaling Calls ............................................................................ 657

    51.1 Configuring Test Call Endpoints ........................................................................... 657 51.2 Starting and Stopping Test Calls .......................................................................... 661 51.3 Viewing Test Call Statistics .................................................................................. 662 51.4 Configuring DTMF Tones for Test Calls ............................................................... 663 51.5 Configuring Basic Test Call .................................................................................. 664 51.6 Configuring SBC Test Call with External Proxy ................................................... 665 51.7 Test Call Configuration Examples ........................................................................ 666

    Appendix ................................................................................................................669

    52 Dialing Plan Notation for Routing and Manipulation .................................... 671 53 Configuration Parameters Reference ............................................................ 673

    53.1 Management Parameters ..................................................................................... 673 53.1.1 General Parameters ..............................................................................................673 53.1.2 Web Parameters ....................................................................................................674 53.1.3 Telnet Parameters .................................................................................................677 53.1.4 ini File Parameters .................................................................................................677 53.1.5 SNMP Parameters .................................................................................................678 53.1.6 Serial Parameters ..................................................................................................681 53.1.7 Auxiliary and Configuration File Name Parameters ..............................................682 53.1.8 Automatic Update Parameters ..............................................................................683

    53.2 Networking Parameters ........................................................................................ 686 53.2.1 Ethernet Parameters ..............................................................................................686 53.2.2 Multiple VoIP Network Interfaces and VLAN Parameters .....................................687 53.2.3 Routing Parameters ...............................................................................................687 53.2.4 Quality of Service Parameters ...............................................................................688 53.2.5 NAT Parameters ....................................................................................................689 53.2.6 NFS Parameters ....................................................................................................690 53.2.7 DNS Parameters ....................................................................................................691 53.2.8 DHCP Parameters .................................................................................................691 53.2.9 NTP and Daylight Saving Time Parameters ..........................................................693

    53.3 Debugging and Diagnostics Parameters .............................................................. 695 53.3.1 General Parameters ..............................................................................................695 53.3.2 SIP Test Call Parameters ......................................................................................696 53.3.3 Syslog, CDR and Debug Parameters ....................................................................697 53.3.4 Resource Allocation Indication Parameters...........................................................702 53.3.5 HA Ping Parameters ..............................................................................................703

    53.4 Security Parameters ............................................................................................. 703 53.4.1 General Security Parameters ................................................................................703 53.4.2 HTTPS Parameters ...............................................................................................705 53.4.3 SRTP Parameters ..................................................................................................707 53.4.4 TLS Parameters .....................................................................................................709 53.4.5 SSH Parameters ....................................................................................................711 53.4.6 IDS Parameters .....................................................................................................712

    53.5 Quality of Experience Parameters ....................................................................... 713 53.6 Control Network Parameters ................................................................................ 716

    53.6.1 IP Group, Proxy, Registration and Authentication Parameters .............................716 53.6.2 Network Application Parameters ...........................................................................727

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    53.7 General SIP Parameters ...................................................................................... 729 53.8 Coders and Profile Parameters ............................................................................ 755 53.9 Channel Parameters ............................................................................................ 758

    53.9.1 Voice Parameters ..................................................................................................758 53.9.2 Coder Parameters .................................................................................................760 53.9.3 DTMF Parameters .................................................................................................761 53.9.4 RTP, RTCP and T.38 Parameters .........................................................................762

    53.10 Gateway and IP-to-IP Parameters ....................................................................... 767 53.10.1 Fax and Modem Parameters .................................................................................767 53.10.2 DTMF and Hook-Flash Parameters .......................................................................774 53.10.3 Digit Collection and Dial Plan Parameters .............................................................777 53.10.4 Voice Mail Parameters ...........................................................................................779 53.10.5 Supplementary Services Parameters ....................................................................784

    53.10.5.1 Caller ID Parameters ............................................................................. 784 53.10.5.2 Call Waiting Parameters ........................................................................ 785 53.10.5.3 Call Forwarding Parameters ................................................................. 785 53.10.5.4 Call Hold Parameters ............................................................................ 786 53.10.5.5 Call Transfer Parameters ...................................................................... 787 53.10.5.6 MLPP and Emergency Call Parameters ............................................... 789 53.10.5.7 Call Cut-Through Parameters ............................................................... 794

    53.10.6 PSTN Parameters ..................................................................................................795 53.10.6.1 General Parameters .............................................................................. 795 53.10.6.2 TDM Bus and Clock Timing Parameters ............................................... 800 53.10.6.3 CAS Parameters ................................................................................... 802 53.10.6.4 ISDN Parameters .................................................................................. 805

    53.10.7 ISDN and CAS Interworking Parameters ..............................................................812 53.10.8 Answer and Disconnect Supervision Parameters .................................................828 53.10.9 Tone Parameters ...................................................................................................831

    53.10.9.1 Telephony Tone Parameters ................................................................. 831 53.10.9.2 Tone Detection Parameters .................................................................. 836 53.10.9.3 Metering Tone Parameters ................................................................... 837

    53.10.10 Trunk Groups and Routing Parameters ...........................................................838 53.10.11 IP Connectivity Parameters ..............................................................................846 53.10.12 Alternative Routing Parameters .......................................................................847 53.10.13 Number Manipulation Parameters ....................................................................849

    53.11 SBC Parameters .................................................................................................. 860 53.12 Standalone Survivability Parameters ................................................................... 873 53.13 IP Media Parameters ........................................................................................... 877 53.14 Services ............................................................................................................... 881

    53.14.1 SIP-based Media Recording Parameters ..............................................................881 53.14.2 RADIUS and LDAP Parameters ............................................................................882

    53.14.2.1 General Parameters .............................................................................. 882 53.14.2.2 RADIUS Parameters ............................................................................. 882 53.14.2.3 LDAP Parameters ................................................................................. 884

    53.14.3 Least Cost Routing Parameters ............................................................................887 53.14.4 Call Setup Rules Parameters ................................................................................888

    54 SBC and DSP Channel Capacity .................................................................... 889 54.1 Signaling-Media Sessions & User Registrations .................................................. 889 54.2 Channel Capacity and Capabilities ...................................................................... 890

    55 Technical Specifications ................................................................................ 891

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  • Version 6.8 17 Mediant 500 E-SBC

    User's Manual Notices

    Notice This document describes AudioCodes Mediant 500 Enterprise Session Border Controller (E-SBC). Information contained in this document is believed to be accurate and reliable at the time of printing. However, due to ongoing product improvements and revisions, AudioCodes cannot guarantee accuracy of printed material after the Date Published nor can it accept responsibility for errors or omissions. Before consulting this document, check the corresponding Release Notes regarding feature preconditions and/or specific support in this release. In cases where there are discrepancies between this document and the Release Notes, the information in the Release Notes supersedes that in this document. Updates to this document and other documents as well as software files can be downloaded by registered customers at http://www.audiocodes.com/downloads.

    Copyright 2014 AudioCodes Ltd. All rights reserved. This document is subject to change without notice.

    Date Published: September-07-2014

    Trademarks AudioCodes, AC, AudioCoded, Ardito, CTI2, CTI, CTI Squared, HD VoIP, HD VoIP Sounds Better, InTouch, IPmedia, Mediant, MediaPack, NetCoder, Netrake, Nuera, Open Solutions Network, OSN, Stretto, TrunkPack, VMAS, VoicePacketizer, VoIPerfect, VoIPerfectHD, Whats Inside Matters, Your Gateway To VoIP and 3GX are trademarks or registered trademarks of AudioCodes Limited. All other products or trademarks are property of their respective owners. Product specifications are subject to change without notice.

    WEEE EU Directive Pursuant to the WEEE EU Directive, electronic and electrical waste must not be disposed of with unsorted waste. Please contact your local recycling authority for disposal of this product.

    Customer Support AudioCodes continually strives to produce high quality documentation. If you have any comments (suggestions or errors) regarding this document, please fill out the Documentation Feedback form on our Web site at http://www.audiocodes.com/downloads.

    Abbreviations and Terminology Each abbreviation, unless widely used, is spelled out in full when first used.

    http://www.audiocodes.com/downloadshttp://www.audiocodes.com/downloads

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    Related Documentation

    Manual Name

    SIP CPE Release Notes

    Mediant 500 E-SBC Hardware Installation Manual

    Complementary Guides

    CLI Reference Guide

    CPE Configuration Guide for IP Voice Mail

    SNMP Reference Guide

    SBC Design Guide

    Recommended Security Guidelines Configuration Note

    SIP Message Manipulations Quick Reference Guide

    SAS Application Configuration Guide

    CAS Protocol Table Configuration Note

    Utility Guides

    INI Viewer & Editor Utility User's Guide

    DConvert User's Guide

    AcBootP Utility User's Guide

    CLI Wizard User's Guide

    Notes and Warnings

    Note: This device is considered an INDOOR unit and therefore, must be installed only indoors. In addition, Ethernet port interface cabling must be routed only indoors and must not exit the building.

    Note: The scope of this document does not fully cover security aspects for deploying the device in your environment. Security measures should be done in accordance with your organizations security policies. For basic security guidelines, refer to AudioCodes Recommended Security Guidelines document.

    Note: Throughout this manual, unless otherwise specified, the term device refers to your AudioCodes product.

    Note: Before configuring the device, ensure that it is installed correctly as instructed in the Hardware Installation Manual.

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    User's Manual Notices

    Notes:

    By default, the device supports export-grade (40-bit and 56-bit) encryption due to US government restrictions on the export of security technologies. To enable 128-bit and 256-bit encryption on your device, contact your AudioCodes sales representative.

    This device includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/).

    This device includes cryptographic software written by Eric Young ([email protected]).

    Note: Some of the features listed in this document are available only if the relevant Software License Key has been purchased from AudioCodes and installed on the device. For a list of Software License Keys that can be purchased, please consult your AudioCodes sales representative.

    Note: OPEN SOURCE SOFTWARE. Portions of the software may be open source software and may be governed by and distributed under open source licenses, such as the terms of the GNU General Public License (GPL), the terms of the Lesser General Public License (LGPL), BSD and LDAP, which terms are located at: http://www.audiocodes.com/support and all are incorporated herein by reference. If any open source software is provided in object code, and its accompanying license requires that it be provided in source code as well, Buyer may receive such source code by contacting AudioCodes, by following the instructions available on AudioCodes website.

    http://www.openssl.org/mailto:[email protected]://www.audiocodes.com/support

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    Documentation Feedback AudioCodes continually strives to produce high quality documentation. If you have any comments (suggestions or errors) regarding this document, please fill out the Documentation Feedback form on our Web site at http://www.audiocodes.com/downloads.

    http://www.audiocodes.com/downloads

  • Version 6.8 21 Mediant 500 E-SBC

    User's Manual 1. Overview

    1 Overview The Mediant 500 Enterprise Session Border Controller (E-SBC), hereafter referred to as the device, is a member of AudioCodes family of E-SBCs, enabling connectivity and security between small medium businesses (SMB) and service providers' VoIP networks. The device provides SBC functionality as well as voice-over-IP (VoIP) media gateway functionality. The device offers enhanced dialing plans and voice routing capabilities along with SIP-to-SIP mediation, allowing enterprises to implement SIP Trunking services (IP-to-IP call routing) and IP-based Unified Communications, as well as flexible PSTN and legacy PBX connectivity. The device is designed as a secured VoIP platform. A fully featured enterprise-class SBC provides a secured voice network deployment based on a Back-to-Back User Agent (B2BUA) implementation. The SBC functionality provides perimeter defense for protecting the enterprise from malicious VoIP attacks; mediation for allowing the connection of any PBX and/or IP PBX to any service provider; and service assurance for service quality and manageability. The device offers call "survivability" solutions using its Stand Alone Survivability (SAS) or Cloud Resilience Package (CRP) applications, ensuring service continuity to enterprises served by a centralized SIP-based IP-Centrex server or branch offices of distributed enterprises. Call survivability enables internal office communication between SIP clients in the case of disconnection from the centralized SIP IP-Centrex server or IP-PBX. The device supports 1+1 High Availability when deployed with two devices, each connected to a different network (in the same subnet). In case of a network failure in one network, a switch over of traffic to the standby device occurs. The device supports the following interfaces: Four Gigabit Ethernet (10/100/1000Base-T) LAN ports Single E1/T1 port interface over a copper wire pair, supporting Transparent, CAS and

    ISDN protocols. The device supports various ISDN PRI protocols such as EuroISDN, North American NI-2, Lucent 4/5ESS, Nortel DMS-100 and others. It also supports different variants of CAS protocols for E1 and T1 spans, including MFC R2, E&M immediate start, E&M delay dial / start, loop start and ground start

    Two USB ports for optional, USB storage services Serial console port (RJ-45) for device management The device supports local and remote management through various management platforms such as an HTTP/S-based Web server, a command-line interface (CLI), SNMP, and serial (RS-232).

    Note: For maximum call capacity figures, see ''SBC and DSP Channel Capacity'' on page 889.

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  • Part I Getting Started with Initial Connectivity

  • Version 6.8 25 Mediant 500 E-SBC

    User's Manual 2. Introduction

    2 Introduction This part describes how to initially access the device's management interface and change its default IP address to correspond with your networking scheme.

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    User's Manual 3. Default OAMP IP Address

    3 Default OAMP IP Address The device is shipped with a factory default IP address for operations, administration, maintenance, and provisioning (OAMP), through its VoIP LAN interface. You can use this address to initially access the device from any of its management tools (embedded Web server, EMS, or Telnet/SSH). You can also access the device through the console CLI, by connecting the device's serial (RS-232) port to a PC. The table below lists the device's default IP address.

    Table 3-1: Default VoIP LAN IP Address for OAMP

    IP Address Value

    Application Type OAMP + Media + Control

    IP Address 192.168.0.2

    Prefix Length 255.255.255.0 (24)

    Default Gateway 192.168.0.1

    Underlying Device 1

    Interface Name "Voice"

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  • Version 6.8 29 Mediant 500 E-SBC

    User's Manual 4. Configuring VoIP LAN Interface for OAMP

    4 Configuring VoIP LAN Interface for OAMP You can change the IP address of the VoIP-LAN interface for OAMP, using any of the following methods: Embedded HTTP/S-based Web server - see ''Web Interface'' on page 29 Embedded command line interface (CLI) - see ''CLI'' on page 31

    4.1 Web Interface The following procedure describes how to change the IP address of the OAMP on the VoIP-LAN interface, using the Web-based management tool (Web interface). The default IP address is used to initially access the device.

    To configure the VoIP-LAN IP Address for OAMP, using the Web interface: 1. Connect Port 1 (left-most LAN port) located on the front panel directly to the network

    interface of your computer, using a straight-through Ethernet cable.

    2. Change the IP address and subnet mask of your computer to correspond with the

    default OAMP IP address and subnet mask of the device. 3. Access the Web interface:

    a. On your computer, start a Web browser and in the URL address field, enter the default IP address of the device; the Web interface's Web Login screen appears:

    Figure 4-1: Web Login Screen

    b. In the 'Username' and 'Password' fields, enter the case-sensitive, default login

    username ("Admin") and password ("Admin"). c. Click Login.

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    4. Open the Physical Ports Settings page (Configuration tab > VoIP menu > Network > Physical Ports Table) and then configure the device's physical Ethernet port-pair (group) that you want to later assign to the OAMP interface. For more information, see Configuring Physical Ethernet Ports on page 107.

    5. Open the Interface Table page (Configuration tab > VoIP menu > Network > IP Interfaces Table).

    6. Select the 'Index' radio button corresponding to the OAMP + Media + Control

    application type, and then click Edit. 7. Change the IP address to correspond with your network IP addressing scheme, for

    example: IP Address: 10.8.6.86 Prefix Length: 24 (for 255.255.255.0) Gateway: 10.8.6.85 Underlying Device: Select the Ethernet Device (VLAN and associated Ethernet

    port group) for OAMP 8. Click Submit. 9. Save your settings by resetting the device with a flash burn (see ''Resetting the

    Device'' on page 527). 10. Disconnect the device from the PC and cable the device to your network. You can

    now access the management interface using the new OAMP IP address.

    Note: When you complete the above procedure, change your PC's IP address to correspond with your network requirements.

  • Version 6.8 31 Mediant 500 E-SBC

    User's Manual 4. Configuring VoIP LAN Interface for OAMP

    4.2 CLI This procedure describes how to configure the VoIP-LAN IP address for OAMP using the device's CLI. The procedure uses the regular CLI commands. Alternatively, you can use the CLI Wizard utility to set up your device with the initial OAMP settings. The utility provides a fast-and-easy method for initial configuration of the device through CLI. For more information, refer to the CLI Wizard User's Guide.

    To configure the OAMP IP address in the CLI: 1. Connect the RS-232 port of the device to the serial communication port on your

    computer. For more information, refer to the Hardware Installation Manual.

    2. Establish serial communication with the device using a terminal emulator program

    such as HyperTerminal, with the following communication port settings: Baud Rate: 115,200 bps Data Bits: 8 Parity: None Stop Bits: 1 Flow Control: None

    3. At the CLI prompt, type the username (default is "Admin" - case sensitive): Username: Admin

    4. At the prompt, type the password (default is "Admin" - case sensitive): Password: Admin

    5. At the prompt, type the following: enable

    6. At the prompt, type the password again: Password: Admin

    7. Access the VoIP configuration mode: # configure voip

    8. Access the Interface table: (config-voip)# interface network-if 0

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    9. Configure the IP address: (network-if-0)# ip-address

    10. Configure the prefix length: (network-if-0)# prefix-length

    11. Configure the Default Gateway address: (network-if-0)# gateway

    12. Exit the Interface table: (network-if-0)# exit

    13. Exit the VoIP configuration mode: (config-voip)# exit

    14. Reset the device with a flash burn: # reload now

    15. Cable the device to your network. You can now access the device's management interface using this new OAMP IP address.

  • Part II Management Tools

  • Version 6.8 35 Mediant 500 E-SBC

    User's Manual 5. Introduction

    5 Introduction This part provides an overview of the various management tools that can be used to configure the device. It also provides step-by-step procedures on how to configure these management tools. The device provides the following management tools: Embedded HTTP/S-based Web server - see ''Web-based Management'' on page 37 Command Line Interface (CLI) - see ''CLI-Based Management'' on page 65 Simple Network Management Protocol (SNMP) - see ''SNMP-Based Management'' on

    page 75 Configuration ini file - see ''INI File-Based Management'' on page 81

    Notes:

    Some configuration settings can only be done using a specific management tool. For example, some configuration can only be done using the Configuration ini file method.

    Throughout this manual, whenever a parameter is mentioned, its corresponding Web, CLI, and ini file parameter is mentioned. The ini file parameters are enclosed in square brackets [...].

    For a list and description of all the configuration parameters, see ''Configuration Parameters Reference'' on page 673.

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  • Version 6.8 37 Mediant 500 E-SBC

    User's Manual 6. Web-Based Management

    6 Web-Based Management The device provides an embedded Web server (hereafter referred to as Web interface), supporting fault management, configuration, accounting, performance, and security (FCAPS), including the following: Full configuration Software and configuration upgrades Loading auxiliary files, for example, the Call Progress Tones file Real-time, online monitoring of the device, including display of alarms and their

    severity Performance monitoring of voice calls and various traffic parameters The Web interface provides a user-friendly, graphical user interface (GUI), which can be accessed using any standard Web browser (e.g., Microsoft Internet Explorer). Access to the Web interface is controlled by various security mechanisms such as login user name and password, read-write privileges, and limiting access to specific IP addresses.

    Notes:

    The Web interface allows you to configure most of the device's settings. However, additional configuration parameters may exist that are not available in the Web interface and which can only be configured using other management tools.

    Some Web interface pages and/or parameters are available only for certain hardware configurations or software features. The software features are determined by the installed Software License Key (see ''Software License Key'' on page 559).

    6.1 Getting Acquainted with the Web Interface This section provides a description of the Web interface.

    6.1.1 Computer Requirements The client computer requires the following to work with the Web interface of the device: A network connection to the device One of the following Web browsers:

    Microsoft Internet Explorer (Version 6.0 and later) Mozilla Firefox (Versions 5 through 9.0)

    Recommended screen resolutions: 1024 x 768 pixels, or 1280 x 1024 pixels

    Note: Your Web browser must be JavaScript-enabled to access the Web interface.

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