user manual on online sanction of water connection for

User Manual on

Online Sanction of Water Connection for Industrial Building in

Municipal Areas Service

forState-wise Rollout

ofe-District MMP

inWest Bengal

CMC LTD

User ManualOn

Online Sanction of Water Connection forIndustrial Building in Municipal Areas Service

For

State-wise Roll Out of

e-District MMPin

West Bengal

Prepared By:TCS Ltd., Kolkata

CAUTION

This document is released by the SI - ER Software Development Group of CMCLimited.

The information contained in this document is confidential and no part of thisdocument may be reproduced, stored in a retrieval system or transmitted in anyform or by any means, electronic, mechanical, photocopying, recording orotherwise, without the prior written consent of CMC Limited.

ANY QUERIES OR SUGGESTIONS SHOULD BE FORWARDED TO:

Delivery Head – State Project, West Bengal TCS Limited28, Camac Street,Kolkata – 700 016

Document Control:

Document No. TCS-WB-e-District-User-ManualVersion No. 0.1Prepared By TCS LimitedRelease DateTemplate Effective DateTemplate Version 05

Revision Control Information

File Name : WB _e-District _User _Manual _Applicant_ Online_ Sanction_ of Water_ Connection_ for_ Industrial_ Building_ in_ Municipal_ Areas

File Creation Date : 09/02/17Author(s) : Naresh Chandra PorelApprover(s) : Mr. Tarun Kar

Sr.No.

SectionNumber

Nature of AmendmentDocument

Version No.

DocumentRelease

DateRemarks

1 0.1Sent for Review

Table of Contents

1 INTRODUCTION..................................................................................................................... 8

1.1 Application Overview........................................................................................................81.2 Functional Scope of the System.......................................................................................81.3 User Role and Access Right.............................................................................................81.4 Document Usage Description...........................................................................................81.5 Related Documents..........................................................................................................91.6 Customer Support............................................................................................................91.7 Acronyms and Abbreviations............................................................................................9

2 GETTING STARTED FOR WEST BENGAL E-DISTRICT APPLICATION....................10

2.1 Login to the Application..................................................................................................102.2 Home Page..................................................................................................................... 102.3 Menu Navigation.............................................................................................................112.3.1 Home................................................................................................................... 112.3.2 Apply to Services.................................................................................................112.3.3 View Status..........................................................................................................112.3.4 Downloads...........................................................................................................112.3.5 About Services....................................................................................................112.4 Apply to Services............................................................................................................112.4.1 Apply to Online Sanction of Water Connection for Industrial Building in Municipal Areas 12In order to apply for Online Sanction of Water Connection for Industrial Building in Municipal Areas, click on the service name under ‘Services of Municipal Affairs’ module......................122.5.1. Filling up the Application Form............................................................................142.5.2. View Application Details......................................................................................172.5.3. Uploading Supporting Documents.......................................................................182.5.4. Application Submission........................................................................................192.5.5. Application Acknowledgement.............................................................................19

7. SYSTEM SET-UP...........................................................................................................27

7.1 System Start up Parameters...........................................................................................277.2 Master File Set-up..........................................................................................................277.3 Business Rules...............................................................................................................277.4 Print Set-up..................................................................................................................... 27

8. APPLICATION DETAILS...............................................................................................28

8.1 Module Name.................................................................................................................288.1.1 Function Name....................................................................................................28

9. REPORTS / QUERY......................................................................................................29

9.1 Report / Query Title........................................................................................................299.1.1 Selection Rules....................................................................................................299.1.2 Description...........................................................................................................299.1.3 Report / Query Layout.........................................................................................29

10. INTERFACES................................................................................................................. 30

10.1 Interfaces to other systems.............................................................................................3010.2 Data Files Upload / Down Load......................................................................................3010.2.1 Description...........................................................................................................3010.2.2 File Format..........................................................................................................30

11. MESSAGES AND CORRESPONDING ACTION...........................................................31

BIBLIOGRAPHY............................................................................................................................. I

GLOSSARY.................................................................................................................................... II

INDEX............................................................................................................................................ III

List of Figures

Figure 1: West Bengal e-District Login Page................................................................................10Figure 2: Home Page.................................................................................................................... 11Figure 3: Apply to Services...........................................................................................................12Figure 4: Other Means of Apply to Service...................................................................................13Figure 5: Instruction and Requirements for Online Sanction of Water Connection for Industrial Building in Municipal Areas...........................................................................................................13Figure 6: Search Applicant’s Details for Online Sanction of Water Connection for Industrial Building in Municipal Areas...........................................................................................................14Figure 7: Applicant’s Basic Information.........................................................................................14Figure 8: Address of the Building Details......................................................................................15Figure 9: Permanent Address of Applicant...................................................................................15Figure 10: Water Demand against Use Group..............................................................................17Figure 11: View Application Details..............................................................................................18Figure 12: Supporting Document Details......................................................................................18Figure 13: Final Submission.........................................................................................................19Figure 14: Application Acknowledgement.....................................................................................20Figure 15: Payment Pending........................................................................................................21Figure 16: Selecting Service Name..............................................................................................22Figure 17: List of Payment-Pending Application...........................................................................22Figure 18: Offline Payment...........................................................................................................23Figure 19: Success Message for Offline Payment........................................................................23Figure 20: Approved Application...................................................................................................24Figure 21: Selecting the Service Name for List of Approved Applications....................................25Figure 22: List of Approved Applications.......................................................................................25Figure 23: Certificate for Online Sanction of Water Connection for Industrial Building in Municipal Areas............................................................................................................................................ 26

West Bengal e-District Online Sanction of Water Connection for IndustrialBuilding in Municipal Areas

1 Introduction

1.1 Application Overview

e-District is the project that aims at electronic delivery of identified high volume citizen centricservices, at district and sub district level by utilizing the four pillars of infrastructure namely,SDCs, SWANs, SSDGs and CSCs, optimally to deliver public services electronically to citizens attheir door steps.

e-District has been envisaged by Government of West Bengal as automation of workflow andinternal processes of District Administration for providing services to the citizens. This project is ofparamount importance to the State as it would help in moving towards electronic workflow systemfor the district administration and help in providing efficient individual department services throughCommon Service Centres (CSCs) and Kiosk Centres, which would be the primary front endchannels as envisaged in the project.

Online Sanction of Water Connection for Industrial Building in Municipal Areas is a serviceprovided to the citizen by the Government.

1.2 Functional Scope of the System

The system is intended for electronification of the Online Sanction of Water Connection forIndustrial Building in Municipal Areas process. Scope of the system mainly includes Registration,Approval, Account Statement Generation and Report Generation Process. The System alsoallows the status inquiry for the application Submitted and maintaining Electronic Register. System will be implemented at following places for the Online Sanction of Water Connection forIndustrial Building in Municipal Areas.

CSC Kiosk Centres/ Internet User

1.3 User Role and Access Right

This section describes the roles and access rights of various users that WB eDA supports

RoleAccess Rights

Create Read Update Delete

Inspector / ULB

Kiosk/CSC operator/ Citizen

1.4 Document Usage Description

This User Manual describes the step-wise registration of Online Sanction of Water Connection forIndustrial Building in Municipal Areas in West Bengal e-District Application. It explains how thecitizen can apply for the Online Sanction of Water Connection for Industrial Building in MunicipalAreas by himself or with the help of CSC / Kiosk Operator and how the actors (ULB / Inspector)approve / reject or send back the application after verification.

1.5 Related Documents

TCS Limited Confidential Page: 8 of 37Version No.: 0.1


Software Requirement Specifications

1.6 Customer Support

Delivery Head – State Project, West Bengal TCS Limited28, Camac Street,Kolkata – 700 016

1.7 Acronyms and Abbreviations

ADM(G) Additional District MagistrateAIN Application Identification NumberALC Assistant Labour Commissioner AR Additional RegistrarASO Assistant Statistical OfficerBCW Backward Class WelfareBCWI Backward Class Welfare InspectorBDO Block Development OfficerBI Block InspectorCEO Chief Executive OfficerCSC Common Service CentreE-District Electronic DistrictEO Enquiry OfficerETaal Electronic Transaction Aggregation & Analysis LayerLWFC Labour Welfare Facilitation CentreMMP Mission Mode ProjectMSDG Mobile Services Delivery GatewayRLO Regional Labour OfficesSDC State Data CentreSDO Sub-Divisional OfficerSMS Short Messaging ServiceSRS Software Requirement SpecificationsSSDG State e-Governance Services Delivery GatewaySWAN State Wide Area NetworkUAIN Unique Application Identification NumberWebel West Bengal Electronic Industry Development Corporation Limited


West Bengal e-District Online Sanction of Water Connectionfor Industrial Building in Municipal

Areas

2 Getting Started for West Bengal e-District Application

2.1 Login to the Application

In order to log in to the West Bengal e-District Application, the user should open an internet browser,type the <site url> in the address bar and press Enter. West Bengal e-District Application login pageappears as below:

Figure 1: West Bengal e-District Login Page

The login page contains ‘Welcome’ message for the users of West Bengal e-District application. Loginoption is for Admin/ Kiosk User and Other User. The user can select the language (English/ Bengali)from the drop down. Enter User Name and Password. Press Login to enter the home page of theapplication. Select the check box against Remember me, if the user wants the system to rememberuser name and password. Next time the user logs in from the same machine, it is not required to typeuser name and password.

If it is a new user, click New User to register in the system. If the user has forgotten the user name orpassword or both, click Forgot Password.

The citizen or CSC/ kiosk operator will log in to the system to apply for Transport Workers’ BeneficiaryRegistration.

2.2 Home Page

After login to West Bengal e-District, the Home page appears. It shows the comprehensive list ofservices under West Bengal e-District. The list includes service names under two different columns-Department and District. The home page contains several panels showing the number of applicationsfor each module of service, such as- Social Welfare Schemes, Registration of Societies, LandRecords and Revenue Court Services, Services of Labour Department, Certificates and Licenses.Total Count is displayed for the total number of application for all services till the last update.



Areas

Figure 2: Home Page

2.3 Menu Navigation

2.3.1 Home

This page has already been described. The page shows the entire menu listed below.

2.3.2 Apply to Services

This menu has been described in detail below.

2.3.3 View Status

The user can view the status of the application (Approved / Pending / Rejected / Sent for Revision)from this menu. On clicking the appropriate submenu, the list of applications becomes visible.

2.3.4 Downloads

This menu contains the manuals and the forms, from which the user can download the required ones.

2.3.5 About Services

This menu includes the list of different services. If the user clicks on a service name, it will display theinstructions for that service, such as eligibility criteria, required supporting documents, expectedtimeline, fees details etc.

2.4 Apply to Services

Click on ‘Apply to Services’ to view the list of services under different modules. Click on the specificservice name the user wants to apply for.



Areas

2.4.1 Apply to Online Sanction of Water Connection for Industrial Building in Municipal Areas

In order to apply for Online Sanction of Water Connection for Industrial Building in Municipal Areas, click on the service name under ‘Services of Municipal Affairs’ module.

Figure 3: Apply to Services

It is also possible to apply for specific service by clicking on the service name. Online Sanction ofWater Connection for Industrial Building in Municipal Areas Service is available under the column‘Department’.

Figure 4: Other Means of Apply to Service



Areas

After applying for the service ‘Instruction and Requirements for Online Sanction of Water Connection for Industrial Building in Municipal Areas’ page opens as below:

Figure 5: Instruction and Requirements for Online Sanction of Water Connection for IndustrialBuilding in Municipal Areas

The applicant can take a print out of this page by clicking on Print button.

The applicant will have to click on Apply button in order to apply for ‘Online Sanction of Water Connection for Industrial Building in Municipal Areas’.

2.4.2 Filling up the Application Form

After the applicant selects new application for Online Sanction of Water Connection for IndustrialBuilding in Municipal Areas, application form appears as below. The applicant must fill up the requiredfields before submission.

Figure 6: Search Applicant’s Details for Online Sanction of Water Connection for IndustrialBuilding in Municipal Areas

Application for Online Sanction of Water Connection for Industrial Building in Municipal Areas containsfollowing fields:

Search Applicant’s Details:



Areas

Approved Building Permit No: This is a mandatory text box field, where the applicant has to manually enter the Approved Building Permit No. Building Permit Approval Date: This is a mandatory date field, where the applicant has to select the date of Building Permit Approval Date. Search: The applicant will have to click this button in order to search for the registered application.

Figure 7: Applicant’s Basic Information

Applicant Basic Information:

Here in this screen the Applicant Basic Information is shown, which was previously submitted by the applicant.

Figure 8: Address of the Building Details

Address of the Building:



Areas

Here in this screen the Address of the Building is shown, which was previously submitted by the applicant, only enter Plot No.

Plot No.: This is a mandatory numeric field, where the applicant has to manually enter the plot no.

Save and Next: The applicant has to click this button to save the data entered and move to the next page.

Figure 9: Permanent Address of Applicant

Permanent Address of Applicant:

If the permanent address is same as present address, select the check box for ‘Same as PresentAddress’. Present address will be automatically copied to permanent address.

Country:This is a mandatory drop-down field. Since, the permanent address of the applicant can be within oroutside India, the Country field has two drop-down entities, India and Other. If the applicant selects‘Other’ as Country, there is no necessity to fill in the fields below upto Post Office.

State:This is a conditional mandatory drop-down field. If the applicant selects ‘India’ as Country, then onlyState field has to be filled in. Since, the permanent address of the applicant can be within or outsideWest Bengal, the State field has two drop-down entities, West Bengal and Other. If the applicantselects ‘Other’ as State, there is no necessity to fill in the fields below upto Post Office.

District:This is a conditional mandatory drop-down field. The applicant has to select the district from the drop-down list, only if the State field has been selected as West Bengal.

Sub-Division:This is a conditional mandatory drop-down field. The list appears as per the district selected. Theapplicant has to select the sub-division from the list.

Rural or Urban: This is a mandatory drop-down field. The applicant has to select either rural or urban from the list forthe present address.

Block/ Municipality/ Corporation:



Areas

This is a mandatory drop-down field. The applicant has to select either block or municipality orcorporation from the list for the present address.

Block/ Municipality/ Corporation Name: This is a conditional mandatory field. The list displays the names of block/ municipality/ corporation asper the sub-division selected. The applicant has to select the appropriate name from the list.

Village or Ward:This is an optional text box field. The applicant has to manually enter the name of the village / ward inthis text box.

Police Station:This is an optional text box field. The applicant has to manually enter the name of the Police Station inthis text box.

Post Office:This is an optional text box field. The applicant has to manually enter the name of the Post Office inthis text box.

Address Line1:This is a mandatory text box field. The applicant has to manually enter the Address line 1 in this textbox.

Address Line2:This is an optional text box field. The applicant has to manually enter the Address Line 2, if required.

Pin Code:This is a mandatory numeric field. The user has to manually enter the 6 digit pin code in this field. Total Water Demanded: This is a mandatory numeric field. The applicant has to manually enter the total water demanded in this field.

Figure 10: Water Demand against Use Group

Water Demand against Use Group:

Use Group: This is a mandatory drop-down field. The applicant has to select the group from the drop-down list.



Areas

Water Demand: This is a mandatory numeric field. The applicant has to manually enter the total water demand (in KL per day) in this field.

Declaration of Acceptance: The user has to click on the check box ‘I Accept’ to provide declaration that the information provided in the application form is true to the best of his/ her knowledge and belief.

Reset: If the user wants to reset the data entered, it is required to click on ‘Reset’ button.

Save and Next: If the user wants to save the data entered and proceed to the next step of application, he/ she will have to select ‘Save & Next’ button.

Save Draft: Click on ‘Save Draft’ to save the entered details. User can access the drafted application from “Draft application’ section of the home page.

2.4.3 View Application Details

After the applicant fills up the application form and clicks Save & Next button, application detailsbecome visible. The applicant can either proceed further by attaching supporting documents, or cancancel it, or might take a print out of this page.

Figure 11: View Application Details

Attach Supporting Document:This button is to take the applicant to the next step, where the applicant can attach supportingdocuments.

Edit Basic Information:This button is for editing Applicant’s Basic Information.

Edit Application:



Areas

This button is for editing other information entered in the application.

Print:This button is for taking the print out of the application view.

Cancel:This button is to cancel the application procedure.

2.4.4 Uploading Supporting Documents

When the applicant clicks on Attach Supporting Document button, following page opens:

Figure 12: Supporting Document Details

The applicant has to select the document name from the drop-down list for each type of supporting document. The applicant can upload the supporting documents by clicking Upload button. After uploading all the mandatory supporting documents, the applicant should click on Save & Next button to proceed further.

2.4.5 Application Submission

The applicant can view the application details and supporting document list before the submission ofthe application form for Online Sanction of Water Connection for Industrial Building in MunicipalAreas.



Areas

Figure 13: Final Submission Submit:Applicant should click this button for submitting the application.

Edit Basic Information:This button is for editing Applicant’s Basic Information.

Edit Application:This button is for editing other information entered in the application.

Edit Supporting Document:This button is for editing supporting documents attached with the application.

Print:The applicant will have to click this button to take a print out of the application.

Cancel: The applicant might click on this button to cancel the application procedure.

2.4.6 Application Acknowledgement

When the application is successfully submitted, the applicant receives an acknowledgement. Thiscontains the application summary and the contact details of the person to be contacted with for furtherqueries.



Areas

Figure 14: Application Acknowledgement

The applicant can either take a print out of the application acknowledgement by clicking ‘Print’ buttonor can click on ‘Finish’ button to complete the process.



3. Approval Mechanism (ULB/ Inspector) Approval Mechanism for Online Sanction of Water Connection for Industrial Building in Municipal Areas involves ULB/ Inspector. The ULB/ Inspector verify the application and supporting documents. The approver can either reject the application if it is not correct, or can send back for correction. If the application is sent back to applicant, the applicant will have to make necessary correction and resubmit the application and supporting documents again. If the approver finds that application and supporting documents are correct, he/ she will accept the application and the system will send notification for payment.

4. Payment by Applicant

When an application is accepted for payment, the applicant is automatically notified. Inthis case the applicant (citizen/ CSC/ kiosk operator) will have to login to the system again by typing the in the address bar of an internet browser and entering correct user id and password. The Home Page appears as below. In order complete the payment procedure, the applicant will have to click on ‘Payment Pending Application’ (refer to the highlighted part in the screen).

Figure 15: Payment Pending

‘List of Payment-Pending Application’ page opens as below. The user will have to click the proper service from the drop down list of ‘Please Select Service Name’ list-field. After the user has selected ‘Online Sanction of Water Connection for Industrial Buildingin Municipal Areas’ service, he/ she will have to click on ‘Search’ button to view the list of payment pending application for that service.



Figure 16: Selecting Service Name

The user will have to select the proper application from the list of payment pending applications for Online Sanction of Water Connection for Industrial Building in Municipal Areas’ and click on the button under ‘Action’ column.

Figure 17: List of Payment-Pending Application

On clicking ‘Action’ for a specific application, ‘Payment Page’ appears as below. This page contains AIN of the application, Applicant’s Name and Remarks.

The applicant can pay the amount in two modes- online payment (Payment Gateway) and offline payment. The applicant has to select the appropriate radio button to select the correct mode of payment.

If the applicant selects ‘Offline Payment’ mode, he can pay the amount by cash in brick and mortar. The applicant must upload the scanned receipt to get approval for the registration. The applicant will have to Choose File and Click ‘Upload’ button to upload the receipt for offline payment.



Figure 18: Offline Payment

The message that ‘Payment Receipt Uploaded successfully’ appears as below. The applicant will have to click on ‘Submit’ button to submit the offline payment.

Figure 19: Success Message for Offline Payment

.

5. Approval Mechanism: Final Approval (ULB/ Inspector)



After the applicant makes the payment, final approval is done by ULB/ Inspector. In order to do so, the actor (ULB/Inspector) has to login to West Bengal e-District Application by typing the in the address bar of an internet browser and entering correct user id and password. If the payment is correct, the application will be approved with digital signature by the ULB/ Inspector. However, if the payment amount is not correct, the approver can either reject the application or might send it back to applicant to make necessary correction.

6. Getting the Certificate for Online Sanction of Water Connection for Industrial Building in Municipal AreasIn order to get the certificate for Online Sanction of Water Connection for Industrial Building in Municipal Areas, the applicant (Citizen/ CSC/ Kiosk Operator) will have to login to the system again by typing the <site url> in the address bar of an internet browser and entering correct user id and password. The Home Page appears as below. In order to get the certificate, the applicant will have to click on ‘Approved Application’ (refer to the highlighted part in the screen).

Figure 20: Approved Application

The ‘List of Approved Applications’ page opens as below, where the applicant will have to selectthe service name from ‘Please Select Service Name’ list field.



Figure 21: Selecting the Service Name for List of Approved Applications

After the applicant selects ‘Online Sanction of Water Connection for Industrial Building in Municipal Areas’ as service name and clicks on ‘Search’ button, the list of approved applications for the service will be displayed as below:

Figure 22: List of Approved Applications

The user will have to click on the ‘Certificate’ icon for a particular application to get the certificatefor ‘Online Sanction of Water Connection for Industrial Building in Municipal Areas’.



Figure 23: Certificate for Online Sanction of Water Connection for Industrial Building inMunicipal Areas



3 System Set-up

3.1 System Start up Parameters

NA

3.2 Master File Set-up

NA

3.3 Business Rules

As per the SRS related to Online Sanction of Water Connection for Industrial Building in Municipal Areas

3.4 Print Set-up

NA



4 Application Details

4.1 Module Name

4.1.1 Function Name

NA

4.1.1.1 Purpose

NA

4.1.1.2 Menu Navigation

NA

4.1.1.3 User Group

NA

4.1.1.4 Form Layout

NA

4.1.1.5 Activation Options

NA

4.1.1.6 Form Description

NA


West Bengal e-District Online Sanction of Water Connection forIndustrial Building in Municipal Areas

5 Reports / Query

5.1 Report / Query Title

NA

5.1.1 Selection Rules

NA

5.1.2 Description

NA

5.1.3 Report / Query Layout

NA



6 Interfaces

6.1 Interfaces to other systems

NA

6.2 Data Files Upload / Down Load

6.2.1 Description

NA

6.2.2 File Format

NA



7 Messages and Corresponding Action NA


Bibliography

i

Glossary

ii

Index

iii