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User Manual for using SyndProtect RSA SecurID Android based Software Tokens for Internet Banking

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Page 1: User Manual for using SyndProtect RSA SecurID … Manual for using SyndProtect RSA SecurID Android based Software Tokens for Internet Banking This document describes the process for

User Manual for using

SyndProtect RSA SecurID Android based

Software Tokens for Internet Banking

Page 2: User Manual for using SyndProtect RSA SecurID … Manual for using SyndProtect RSA SecurID Android based Software Tokens for Internet Banking This document describes the process for

User Manual for using SyndProtect RSA SecurID Android based Software Tokens for Internet Banking

Page 2 of 11

Table of Contents 1. Installing Mobile based RSA SecurID Application in Android based smartphones ........................... 3

2. Using the RSA SecurID Mobile Based Software Token ...................................................................... 8

2.1. Introduction ............................................................................................................................... 8

2.2. Mobile based Software token: .................................................................................................. 8

2.3. Usage of RSA SecurID Software token ....................................................................................... 9

2.3.1. First Time User ................................................................................................................... 9

2.3.2. Returning User ................................................................................................................. 12

Page 3: User Manual for using SyndProtect RSA SecurID … Manual for using SyndProtect RSA SecurID Android based Software Tokens for Internet Banking This document describes the process for

User Manual for using SyndProtect RSA SecurID Android based Software Tokens for Internet Banking

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User Manual for using SyndProtect RSA SecurID Android based

Software Tokens for Internet Banking

This document describes the process for installing, configuring and using SyndProtect RSA SecurID

Software Token in Smartphones having Android 2.1 and above;

1) Installing / Importing RSA SecurID Application in Android based Smartphone

2) Use of RSA SecurID Mobile based Software Token

1. Installing Mobile based RSA SecurID Application

The RSA SecurID application can be downloaded free of cost. RSA SecurID software Token is

supported on Android OS 2.1 or above.

User has to install the application available in Google Play (Android Market). Google Play (Android

Market) is a centralized location of applications developed for Android devices. RSA does not

support other methods of installing the application other than from Google Play (Android

Market). User can download the android software from the below mentioned link in their

smartphones: https://play.google.com/store/search?q=pname:com.rsa.securidapp or else search

for "RSA SecurID" in Play Store (Android Market).

S. No. Description Screen Shot

1 In the list of applications, touch

the “Play Store” icon.

Page 4: User Manual for using SyndProtect RSA SecurID … Manual for using SyndProtect RSA SecurID Android based Software Tokens for Internet Banking This document describes the process for

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2 Type “rsa securid” in search

window of Play Store

3

Search of the RSA SecurID

and select the “RSA SecurID

Software Token” icon.

4 Click on the “INSTALL”

button.

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5 “ACCEPT” button for App

installation permissions

6 After installation Click on

“OPEN” button.

Page 6: User Manual for using SyndProtect RSA SecurID … Manual for using SyndProtect RSA SecurID Android based Software Tokens for Internet Banking This document describes the process for

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7 Select the “KEY” button in

your Mobile phone

8 Select the “Import Token”

option in bottom left corner.

9

Copy and Paste the “Software

Tokens” of RSA SecurID

provided by the bank through

email.

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10

Open the “Text file” Provided

by Bank through Email Copy

and Paste the content

11 After Pasting click on “Import”

button.

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12

Token Import Successful

message will appear; Click on

“OK” button.

13

Token-Code starts generating

and in every 60 second it

keeps on changing.

2. Using the RSA SecurID Mobile Based Software Token

2.1. Introduction

To enhance the security of online transactions of Internet Banking, Bank has implemented

SyndProtect product using RSA SecurID Software Tokens. This will replace the existing

Transaction Password with PASSCODE (PIN + Token-Code)

RSA SecurID Software Token generates an eight digit Token-Code at a frequency of every 60

seconds. Each Token-Code can be used only once within this duration. Apart from this, you (the

User) will be able to set your own PIN (i.e. 4 digits, numeric values only).

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2.2. Mobile based Software token:

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2.3. Usage of RSA SecurID Software token

2.3.1. First Time User

First time users for RSA SecurID Desktop token have to set their PIN. After setting the PIN, user can do

their transactions by entering “PIN + Token” i.e. PASSCODE. Use of RSA SecurID Software Token is

demonstrated for first time user as below:-

1) While performing transactions, users will be asked for 2FA. Following Screen will appear, prompting

user to enter the Token-code.

a) Enter the token-code as displayed on the SecurID Token

b) Since you are the first time user, system will throw the below Message.

c) Please visit the ‘Set SyndProtect PIN’ Menu as mentioned in the above message

d) User will be prompted to set a 4 digit numerical PIN. PIN should be remember by the user (should not be shared with anyone).

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e) Confirmation screen will appear upon successful setting of PIN with Token- Code.

f) User can initiate the transactions directly by entering the Passcode (PIN + Token-Code).

2.3.2. Returning User

Users who have already set the PIN, will have to perform their transactions by entering “PIN + Token” i.e. PASSCODE.

a) Enter the Pin + Token-code (Passcode) then click on “submit”

Note:

Please note that in case the RSA SecurID Mobile based Software Token is lost/stolen/corrupt, kindly

contact your Branch for necessary action or drop in an email to [email protected] or

contact our Internet Banking Helpdesk – 18004255784.

-- End of Document --