user handbook - ngmmc · this user handbook provides detailed information needed by unit level...

153
Central Clothing Distribution User Handbook Version 1.4 Prepared by KYLOC August 2006

Upload: others

Post on 13-Jun-2020

37 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Central Clothing Distribution

User Handbook

Version 1.4

Prepared by

KYLOC

August 2006

Page 2: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

PREFACE

This User Handbook provides detailed information needed by Unit level personnel

ordering military clothing and accessories from the ARNG Central Clothing Distribution Facility

(CCDF).

To maximize its usefulness to Unit Supply Sergeants, this handbook integrates “how to”

information as well as providing regulatory and policy guidance. No two states will choose to

have identical issue policies and regulatory guidance. To accommodate this fact, this handbook

is provided to states in electronic format, with Appendix D reserved for insertion of individual

state policy guidance.

CCDF provides expedient and reliable service to soldiers. BDU Uniforms are supplied

with name patches, organization patches, and US Army tapes attached; units will not incur

charges for sewing of these items to uniforms. The Army Combat Uniform (ACU) is also

available at CCDF. For each ACU order, units must purchase the following: nametapes, insignia

rank, insignia shoulder sleeve, and US Flags.

Units have two choices, routine and emergency, when considering delivery times of their

orders. The delivery time for routine is 10 days and emergency is 3-6 days. The preferred method

for placing orders is via the Internet, however orders may be placed via facsimile (fax) in

emergency situations only.

Stewardship is central in doing business with CCDF. To a large degree, business success

is dependent on the supply sergeant’s stewardship. A supply sergeant’s order is not reviewed

prior to be submitted to CCDF. If the unit has funds available and an order is placed, then the

order at hand will be shipped with no review from CCDF. Scrutiny of the supply sergeant’s

stewardship is an after-the-fact event. In addition, supply sergeants may use the clothing report

engine to generate a large number of detail specific reports and forward any of these reports to

their headquarters or maintain them locally for the annual on-site review as directed by the

Command Supply Discipline Program (CSDP).

This handbook will provide the Supply Sergeant with all of the information, forms, and

tools needed to provide outstanding service to the unit’s soldiers. The three keys to success are as

follows:

i

Page 3: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

• Understand the mechanics of the program by reading these instructions.

• Know and apply command policies concerning military clothing.

• Exercise stewardship by providing the soldier with the uniforms he/she needs while at

the same time thinking like a taxpayer.

ii

Page 4: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

CONTENTS

CONTENTS................................................................................................................................... iii

1.0 GENERAL...........................................................................................................................9

1.1 PURPOSE OF THE USER HANDBOOK......................................................................9

1.2 BACKGROUND .............................................................................................................9

1.3 REFERENCE...................................................................................................................9

1.4 TERMS AND ABBREVIATIONS ...............................................................................10

1.5 REQUESTS FOR AND CHANGES TO THIS HANDBOOK.....................................12

1.6 POINTS OF CONTACT................................................................................................12

1.6.1 CENTRAL CLOTHING DISTRIBUTION FACILITY ...........................................12

1.6.2 STATE ADMINISTRATORS AND CONTACT INFORMATION ........................14

2.0 SYSTEM SUMMARY ......................................................................................................14

2.1 OVERVIEW ..................................................................................................................14

2.2 SYSTEM ENVIRONMENT .........................................................................................14

3.0 ACCESS TO THE SYSTEM.............................................................................................16

3.1 REGISTRATION ..........................................................................................................16

3.2 CONFIRMATION OF REGISTRATION.....................................................................16

3.3 CHANGES TO DODAAC REGISTRATION DATA..................................................17

4.0 INTERNET ORDERING PROCESS................................................................................18

4.1 INTRODUCTION .........................................................................................................18

4.2 LOGGING IN ................................................................................................................18

4.3 ORDERING...................................................................................................................21

4.3.1 FOR AN INDIVIDUAL ............................................................................................21

4.3.2 BULK ORDERS........................................................................................................35

iii

Page 5: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

4.3.3 ORDER FOLLOWUP ..................................................................................................38

4.4 ON-LINE DOCUMENT REGISTER............................................................................38

4.4.1 GENERAL.................................................................................................................38

4.4.2 PENDING REGISTER..............................................................................................39

4.4.3 SHIPPED REGISTER ...............................................................................................40

4.4.4 RECEIVED REGISTER............................................................................................41

4.4.5 TURN-IN REGISTER...............................................................................................41

5.0 ALTERNATIVE ORDERING PROCESSES ...................................................................42

5.1 GENERAL.....................................................................................................................42

5.1.1 CATALOGS .............................................................................................................42

5.2 ORDERING BY FACSIMILE (FAX) ..........................................................................43

5.2.1 GENERAL.................................................................................................................43

5.2.2 ORDERING...............................................................................................................44

5.2.3 RESOLUTION OF ERRORS ON FAXED ORDERS..............................................49

5.3 ORDERING BY ELECTRONIC MAIL (E-MAIL)......................................................49

5.4 ORDERING BY TELEPHONE ....................................................................................50

5.5 ORDERING BY US MAIL...........................................................................................50

5.6 SPECIAL ORDER CLOTHING ...................................................................................51

5.6.1 GENERAL.................................................................................................................51

5.6.2 INSTRUCTIONS.......................................................................................................51

5.6.3 RECORDING MEASUREMENTS AND OTHER DATA.......................................52

5.6.4 SUBMITTING THE ORDER....................................................................................52

6.0 CHECKING ORDER STATUS .......................................................................................53

6.1 GENERAL.....................................................................................................................53

6.2 ACCESSING ONLINE REPORTS...............................................................................57

iv

Page 6: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

6.3 ONLINE REPORTS ......................................................................................................58

6.3.1 BULK ORDER REPORT......................................................................................60

6.3.2 EMERGENCY URGENCY REPORT..................................................................61

6.3.3 SOLDIER DEMAND REPORT............................................................................62

6.3.4 SOLDIER ORDER HISTORY REPORT .............................................................63

6.3.5 STATE DEMAND REPORT ................................................................................64

6.3.6 UNIT DEMAND HISTORY REPORT………………………………………….65 6.3.7 UNIT ORDER HISTORY REPORT…………………………………………….66 6.3.8 UNIT HISTORY - DETAILED REPORT………………………………………67

6.4 MANIPULATING THE DATA….………………………………………….……..

7.0 BILLING……………………………………………………………………………..…..

7.1 GENERAL.....................................................................................................................69

7.2 AUTOMATED VALIDATION………………………………………………………

7.2.1 BY E-MAIL .............................................................................................................70

7.2.2 BY SURFACE MAIL ..............................................................................................71

9.0 CLOTHING TURN-INS AND RECYCLING..................................................................73

9.1 CLOTHING TURN-IN PROCEDURES.......................................................................73

9.1.1 GENERAL................................................................................................................73

9.1.2 UNSERVICEABLE TURN-INS..............................................................................73

9.1.3 SERVICEABLE TURN-INS....................................................................................74

9.1.4 DOCUMENTING TURN-INS .................................................................................75

9.2 CLOTHING RECYCLING ...............................................................................................78

APPENDIX A................................................................................................................................79

APPENDIX B .........................................................................................................................81

FACSIMILE AND MAILORDER……..…………………………………………………...81

v

Page 7: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

TAB A .................................................................................................................................82

CCDF FORM 3078 ................................................................................................................82

(NEW GARMENTS) ..............................................................................................................83

TAB B .....................................................................................................................................84

CCDF FORM 3078-2 ..............................................................................................................84

(RECYCLED GARMENTS) ..................................................................................................84

APPENDIX C ................................................................................................................................86

PROCESSING UNIFORM TURN-INS AND RECYCLING ......................................................86

TAB A .....................................................................................................................................87

PROCESS FLOW CHARTS.....................................................................................................7

TAB B ......................................................................................................................................98

DOCUMENTING FWT DETERMINATION FOR UNSERVICEABLE ITEMS .................98

TAB C ....................................................................................................................................101

DISPOSITION OF TURN-INS..............................................................................................101

TAB D ....................................................................................................................................103

CCDF TURN-IN PROCESS..................................................................................................103

C.D.1 GENERAL...................................................................................................................104

C.D.2 DOCUMENTING THE TURN-IN..............................................................................106

C.D.2.1 OVERVIEW............................................................................................................106

C.D.2.2 AUTOMATED TURN-IN PROCESS ....................................................................106

C.D.2.3 MANUAL TURN-IN PROCESS............................................................................111

C.D.2.4 HISTORY AND RECEIPT GENERATION PROCESSES ...................................116

TAB E.....................................................................................................................................117

CCDF FORM 3161M.............................................................................................................117

SOLDIER’S SIGNATURE.....................................................Error! Bookmark not defined.

vi

Page 8: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

TAB F.....................................................................................................................................122

MARKING ITEMS RETAINED BY SOLDIER...................................................................122

APPENDIX D..............................................................................................................................124

STATE POLICIES..................................................................................................................124

D.1 ISSUES TO NON-PRIOR SERVICE ENLISTEES .......................................................125

D.1 ISSUES TO NON-PRIOR SERVICE ENLISTEES .......................................................125

D.2 OBTAINING SPECIAL ORDER ITEMS ......................................................................125

D.3 OBTAINING ORDERING AUTHORITY INCREASE ................................................125

D.4 BULK ORDERING.........................................................................................................125

D.5 ALTERATIONS..............................................................................................................125

D.6 BILLING RECONCILATION........................................................................................125

D.7 CLOTHING TURN-INS .................................................................................................125

D.8 USE OF RECYCLED CLOTHING ................................................................................126

D.9 IN-STATE RECYCLING OF UNIFORMS....................................................................126

APPENDIX E ..............................................................................................................................127

ORDERING FROM................................................................................................................127

THE AAFES WEB SITE........................................................................................................127

E.1 INTRODUCTION ...........................................................................................................128

E.2 ACCESSING THE WEB SITE .......................................................................................128

E.3 SELECTING ITEMS......................................................................................................128

APPENDIX F...............................................................................................................................131

ALTERING AND FITTING ARMY UNIFORMS…............................................................131

A HANDBOOK FOR TAILORS ...........................................................................................131

TAB A ....................................................................................................................................132

MALE UNIFORM .................................................................................................................131

vii

Page 9: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

TAB B ....................................................................................................................................139

FEMALE UNIFORM.............................................................................................................138

INDEX .........................................................................................................................................151

viii

Page 10: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

1.0 GENERAL

1.1 PURPOSE OF THE USER HANDBOOK

The purpose of this user handbook is to provide the Unit Supply Sergeant with detailed

instructions on processes to be used in obtaining and accounting for military uniforms and

accessories from Central Clothing Distribution Facility (CCDF).

1.2 BACKGROUND

Establishment of CCDF was based upon results from a study. This study investigated

Army National Guard procurement methodologies for enlisted military clothing. The purpose of

the study was to seek out cost effective solutions in providing enlisted military clothing while

meeting the following requirements.

• Allow electronic submission of orders from the unit to the distribution facility.

• Issue BDU uniforms with nametapes, US Army tapes, US flags, and unit patches

affixed.

• Issue ACU uniforms with US Army tapes and nametapes.

• Ship uniforms to units as soldier kits.

• Ship routine orders to arrive at units within 10 business days of ordering.

• Ship urgent orders to arrive at units within 3 business days of ordering.

• Generate backorders based on an original document number.

• Facilitate recycling of used, serviceable uniforms.

1.3 REFERENCE

Regulatory guidance for the ARNG clothing program is provided by Army Regulation

(AR) 700-84, Issue and Sale of Personal Clothing, dated 28 February 1994. Using its authority as

a Reinvention Center, the National Guard Bureau (NGB) secured a waiver of provisions of AR

9

Page 11: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

700-84 governing how support is requested and received from a Clothing Issue Point (CIP) and a

later waiver of provisions covering uniform exchange/replacement/turn-in processes. The

revision of AR 700-84 now in process will be consistent with this Handbook.

In the event that instructions in this handbook conflict with the guidance in AR 700-

84, the guidance in this handbook will be followed.

1.4 TERMS AND ABBREVIATIONS

AAFES – Army and Air Force Exchange Service

ACU – Army Combat Uniform

AG – Army Green

AGR – Active Guard/Reserve

AO – Action Officer

AR – Army Regulation

ARNG – Army National Guard

ARNGUS – Army National Guard of the United States

BDU – Battle Dress Uniform

CCA- Classification Code “A”

CCB – Classification Code “B”

CCD – Central Clothing Distribution

CCDF – Central Clothing Distribution Facility

CCDUH – Central Clothing Distribution User Handbook

CIP – Clothing Issue Point

CML – Commercial

CSD – Command Supply Discipline

CSDP – Command Supply Discipline Program

DA – Department of Army

DEERS – Defense Eligibility & Enrollment Reporting System

DODAAC – Department of Defense Activity Address Code

DOIM – Director of Information Management

DSCP – Defense Supply Center- Philadelphia

DSN – Defense Switched Network

10

Page 12: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

DUI – Distinctive Unit Insignia

EHWBDU – Enhanced Hot Weather Battle Dress Uniform

EOF – Electronic Order Form

FAX – Facsimile

FEDLOG – Federal Logistics Data

FSC – Federal Supply Class

FY – Fiscal Year

HWBDU – Hot Weather Battle Dress Uniform

IAW – In Accordance With

ID – Identification

ING – Inactive National Guard

LIRMan – List of Issues Report Manager

LTL – Less-Than-Truckload

MOA – Memorandum of Agreement

NGB – National Guard Bureau

NIIN – National Item Identification Number

NLT – Not Later Than

NSN – National Stock Number

OA – Ordering Authority

OIC – Officer in Charge

OST – Order Ship Time

PM – Program Manager

POC – Point of Contact

RDD – Required Delivery Date

SSAN – Social Security Account Number

TBD – To Be Determined

TM – Technical Manual

ULLS-G - Unit Level Logistics System – Ground Module

ULLS-S4 – Unit Level Logistics System – S4 Module

UPS – United Parcel Service

USAR – United States Army Reserve

11

Page 13: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

USPFO – United States Property and Fiscal Office(r)

USPS – United States Postal Service

1.5 REQUESTS FOR AND CHANGES TO THIS HANDBOOK

Suggestions for changes to this handbook may be submitted to Kentucky Logistic

Operation Center (KYLOC) [email protected]. Please send a copy of your suggestion, with

rationale, to your state’s Central Clothing Distribution (CCD) Administrator listed in paragraph

1.6. Suggestions need not be submitted on DA Form 2028.

1.6 points of contact

1.6.1 Central Clothing Distribution Facility

Internet Web Site Addresses: www.ngmmc.ngb.army.mil or www.ngmmc.com are the

two Internet web addresses you may use in navigation to CCDF. If your computer is on the .mil

network, you must use the www.ngmmc.ngb.army.mil web address. The .mil network

architecture is not compatible with the .com web address and errors will result if you attempt to

use the .com website from a computer on the .mil network.

Prospective users must complete an Application for User Identification (ID), as

prescribed by their state CCDF Administrator. Access to both .mil and .com web addresses are

password protected and please remember that passwords are case sensitive.

Informal questions and suggestions to CCDF may be posted on the Customer Talk

website bulletin board. The bulletin board can be accessed at www.ngmmc.ngb.army.mil or

www.ngmmc.com by clicking the icon. No password is required for access to the bulletin board.

Mailing Address:

Bluegrass Station Attn: Chris Ripy, MIS Director KY LOC, Building 6 5751 Briar Hill Road

Lexington, KY 40516-9721 Shipping address (via the US Postal Service) for returned military clothing:

Bluegrass Station Attn: Danny Neikirk

12

Page 14: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

KY LOC, Building 14 5751 Briar Hill Road

Lexington, KY 40516-9721 Telephone:

To place an order by voice or for any other necessary voice communication with the CCDF: Toll Free: (888) 255-1131 (This is NOT a fax number.)

FAX: (For other than orders) DSN 745-3133; CML (859) 293-3133. FAX: (For orders only) DSN 745-3670 Toll Free (888) 356-2443; CML (859) 293-3670

E-mail: Points of Contact for Specific Questions:

NAME / TITLE / SUBJECT PHONE E-MAIL

Jasper Carpenter Director, KYLOC Program Administration

DSN 745-3857/3471 CML (859) 293-3857/3471 E-mail: [email protected]

Heath Tucker Information Systems Supervisor Computer Support

DSN 745-3868 CML (859) 293-3868 E-mail: [email protected]

Connie Spicer Customer Service Supervisor Unit Orders and Shipments to Units

DSN 745-3988/3688 CML (859) 293-3988/3688 Email: [email protected]

13

Page 15: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

1.6.2 State (A list of State Administrators and contact information for each can be accessed from

the CCDF Main Menu by clicking the STATE CONTACTS button.)

State Administrator for the Central Clothing Distribution Program: Mailing Address:

Telephone: E-mail: Points of Contact for Specific Questions: SUBJECT POC PHONE E-MAIL

FOR COMPLETION BY STATE

2.0 SYSTEM SUMMARY

2.1 OVERVIEW

The ARNG central clothing distribution system is designed to provide consistent and

responsive military clothing support to ARNG enlisted soldiers by allowing units to order

directly from the distribution facility and delivering orders directly to the unit via commercial

carrier.

The ordering system is Internet-based. Units without an Internet capability can submit

orders and check an order status via facsimile, telephone, or US Mail.

2.2 SYSTEM ENVIRONMENT

Use of the Internet ordering capability requires a Pentium 1 processor or higher, IBM-

compatible computer, and Netscape version 3.0 or higher or Microsoft Internet Explorer version

14

Page 16: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

5.0 or higher. AOL users should be aware that AOL provides its customers with an AOL web

browser. This browser may not be compatible with making orders but you may use AOL for

logging onto the Internet and select either Internet Explorer or Netscape browser from your

computer if so equipped.

Users are strongly encouraged to perform a one-time check to ensure their browser is

adequate. The check is as follows:

• Log onto the site.

• Follow the ordering instructions in this handbook (Section 4.3) until the Common

Items Screen is displayed.

• On that screen, highlight a size other than the size on the top line of the pull-down

size box. Watch whether the NSN changes when you highlight the other size.

• If the NSN does change, your browser is adequate. If not, the browser must be

upgraded before using the Internet for ordering from CCDF.

• Browser issues/problems should be referred to your DOIM.

15

Page 17: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

3.0 ACCESS TO THE SYSTEM

3.1 REGISTRATION

Before a unit can receive support from CCDF three actions must be completed.

• CCDF must be provided with contact and shipping address information for the unit.

When a unit first transitions to this support, the State Administrator manages the

process.

• Ordering access is controlled. This requires each individual be registered and

authorized to submit orders through CCDF. State Administrators manage this process.

Normally, the individual authorized to order for a unit will be the fulltime supply

sergeant. An alternate authorized individual may be registered for a unit as well, this

allows ordering to continue in the absence of the supply sergeant. It is the unit’s

responsibility to initiate any required changes by forwarding their request to their

State Administrator. A template for the Request for Access form is provided in

Appendix A.

• Please contact the State Administrator to terminate an individual’s access to CCDF.

• The State Administrator is solely responsible for inputting the Ordering Authority

(OA) information, ceiling against which the unit/DODAAC can order, into the CCDF

system. The OA is the dollar amount an unit is authorized to spend with CCDF

during the fiscal year. CCDF cannot adjust unit-ordering authority.

3.2 CONFIRMATION OF REGISTRATION

State Administrators will notify new users when they are granted access to CCDF. The

State Administrator will give new users a user identification (User ID) and password for

accessing the CCDF website. If a user’s password is lost or forgotten, please contact the State

Administrator to have the password reset.

16

Page 18: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

3.3 CHANGES TO DODAAC REGISTRATION DATA

Changes to a DODAAC’s shipping address or any other DODAAC registration data must

be sent to the State Administrator. Requests sent directly to CCDF will not be honored. This is a

fraud-prevention requirement.

17

Page 19: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

4.0 INTERNET ORDERING PROCESS

4.1 INTRODUCTION

Use of the Internet is the preferred method of accessing and ordering from CCDF. The

CCDF Internet site may be accessed through government-provided or personal Internet accounts.

Procedures used to order via fax, telephone, or US Mail are addressed in Section 5.

4.2 LOGGING IN

Bring your Internet browser up on your computer. In the address line, type

www.ngmmc.ngb.army.mil or www.ngmmc.com (If you are accessing on a commercial

connection) and press Enter. The initial screen is displayed in Figure 4-2-1.

Figure 4-2-1. NGMMC Entry Screen

18

Page 20: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

PROBLEMS CONNECTING?

If you are on a military network (RCAS) and are unable to connect using the

www.ngmmc.ngb.army.mil address, please contact the .mil help desk at DSN 327-9614, Ext. 3

or 1-800-821-3097, Ext. 3. (Help desk hours are 0600-1800 M-F and 0800-1800 Sat and Sun.)

Let the help desk know that they should refer to their ticket as a “CCDF Problem”.

Click on the button. The screen in figure 4-2-2 will be displayed after selecting the

CCDF button.

Figure 4-2-2. CCDF User Login Screen

Enter your User ID and Password. (Both are unique to individual users. To have website

access, your unit must be registered and each authorized individual must have applied for and

received a user ID and password. Please do not forget that passwords are case sensitive)

If a password is lost or forgotten, contact the State Administrator who can solve the

problem.

Click the button. The Main Menu screen is displayed (Figure 4-2-3).

19

Page 21: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Figure 4-2-3. CCDF Main Menu Screen

This screen provides you with eight options:

• Place an individual order for military clothing.

• Place an order for military clothing in bulk quantity.

• Check the status of a previously placed order.

• Research information for pending, shipped, and received orders.

• Generate reports, and Turn-in Clothing.

• Get the name, e-mail address, and phone number of a State Administrator.

• State Admin section.

• Clothing turn-in Home Page.

20

Page 22: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

4.3 ORDERING

4.3.1 FOR AN INDIVIDUAL

At the Main Menu (Figure 4-2-3), click on and the Personal Clothing

Request Screen, shown in figure 4-3-1, begins the order process.

Figure 4-3-1. Personal Clothing Request Screen

Complete the fields as follows.

• DODAAC – The dropdown menu lists all the DODAACs for which you are

authorized to order. Select the appropriate dodaac for which you are placing an order.

Once a DODAAC is selected, you may review the dodaac financial history for the

current fiscal year by clicking on the button. The screen shown in

Figure 4-3-2 is displayed.

21

Page 23: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Figure 4-3-2. Ordering Authority Information Screen

– Current FY OA – The current amount your state has allocated for purchasing required military clothing from CCDF.

− State Adjustments – Used by the State Administrators. Used to adjust unit OA amounts based on state needs or requirements.

− CCDF Adjustments – Used by CCDF to adjust unit OA based on cancellation of unshipped orders or post credit for returned/unused items.

– Orders – This is the FEDLOG value of all Condition Code A items ordered from CCDF by the DODAAC during the current FY.

– Available Balance – This is the total amount remaining available to your DODAAC for the

current Fiscal Year (Available Balance = FY0A - Orders + Adjustments + Returns.)

• GENDER – The default is . If ordering for a female soldier, select

.

• LAST NAME – Enter the last name of the soldier requiring clothing.

• FIRST NAME – Enter the first name of the soldier requiring clothing

• MIDDLE INITIAL – If none, leave blank.

• SSAN – Enter the 9 digit Social Security number, WITHOUT dashes.

• GRADE – Select pay grade (E.g., E-6) from drop-down menu.

22

Page 24: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

• URGENCY – Select the urgency of your order as follows:

- Emergency Ground – Order must be delivered within 3-6 business days. This order will be shipped the business day after the customer submits it. Delivery time will be the UPS ground standard for the state. For example, PA will receive the order 3 business days after they submit it, FL 4 business days, NV 5 business days, etc.

- Emergency Air – Order must be delivered within three business days after it is submitted. This order will reach any customer within 3 business days after the customer submits it. This option is VERY EXPENSIVE. Emergency Air service is not available to OCONUS customers.

− Routine – Order must be delivered within 10 business days after it is submitted.

− Deferred – Order can take longer than 10 days but must be delivered by a specified Required Delivery Date (RDD). Note: If this option is selected, also enter the Julian RDD in the box. Deferred orders allow multiple orders to be consolidated by CCDF and save shipping dollars.

• CATEGORY – Select .

• TRANS TYPE – Select the appropriate transaction type from the dropdown menu. If

the order is a supplemental issue for a soldier about to enter AGR status or initial issue

please select . If the soldier is turning in a serviceable or an

unserviceable FWT used item and ordering a replacement, select . If

the order is an item that does not replace a similar existing item, select [Supplemental].

If the order is for a Prior Service Initial Issue, select ; Non-Prior

Service Initial Issue, select ; equipping a soldier for a Service school,

select . Each of these last three types of issue will receive service

equivalent to Routine Urgency (10 business days). The difference between this and

normal Routine Urgency is that these three transaction types will be guaranteed ten

business days service, even when surges of orders are resulting in late delivery of other

routine urgency shipments. In the rare instances when faster service is required, select

either Emergency Ground or Emergency Air Urgency.

23

Page 25: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

STATE POLICY ON ISSUES TO NON-PRIOR SERVICE ENLISTEES

See Appendix D

When all information has been entered, choose the first page with items you desire to

order and click that button. It is recommended that, if you wish to order recycled items, you

move to that page first.

4.3.1.2 Like New Free Items Screen

The Like New Free Items Screen (Figure 4-3-1-2-A) lists all items that are currently

available in (Like-new) condition. The only sizes that are listed in the Like New Free Items

Screen are those currently in stock in recycled condition. (Not all sizes are available in (Like-

new) condition at any point in time – it depends on what has been turned in). Select a quantity

and size. Notice that the unit price is zero. Recycled items are provided as free issue. Also note

that the NSN has FSC of “9999”, this is used by CCDF’s system to distinguish used items from

new items. Ensure that appropriate Insignia, Shoulder, Sleeve are ordered on the Common Items

and/or Male&Female pages. If shoulder sleeve insignia for the left shoulder is ordered, it is sewn

free. When the ordering of Like New Free items has been completed, select the appropriate

button to proceed to the next screen required for your order. If the recycled items are the last

items you are ordering, select the button.

Figure 4-3-1-2-A. Like New Free Items Screen

24

Page 26: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Due to system limitations, it is not possible to ensure that all sizes listed on the recycled

items screen are actually in stock. The stockage position is updated weekly. If an item selected is

out of stock, the Order Summary Screen, viewed near the end of the ordering process (Figure 4-

3-1-2-B), will indicate the out of stock item and you will have the option of going back and

ordering an unused item or of waiting and reordering the recycled item later.

Figure 4-3-1-2-B. Order Summary Screen Like New Free Out-of-Stock

25

Page 27: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

4.3.1.3 Common Items Screen

The Personal Clothing Request Common Items Screen is shown in Figure 4-3-1-3-A.

Figure 4-3-1-3-A. Personal Clothing Request (Common) Screen

For each item desired, use the dropdown menus to select the quantity and size required.

To choose a size, you must click on the size so that it is highlighted in blue! The program

automatically selects the correct National Stock Number (NSN), calculates the total price, and

populates those fields. If a size is not selected, the item may appear on the order with a Federal

Supply Class (FSC) of “0000”. You will not receive it. If a recycled item is stocked by CCDF, it

is listed on the page entitled “Recycled Items”.

CCDF is not authorized to provide:

• Special order personal clothing. Individuals who cannot be fit with standard sizes of

military clothing must have these clothing items special-ordered. Special order

requests are submitted by the unit through the USPFO or DOL to DSCP and are not

filled by CCDF. Special order procedures are described in Section 5.6 of this

Handbook.

26

Page 28: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

• Non-NSN personal clothing (including loose nametapes, embroidered US Army tapes

and nameplates).

• Maternity Green uniform components.

• Organizational Clothing and Individual Equipment (OCIE) including Maternity

Camouflage Uniforms.

• Nametapes, other than those affixed to uniforms issued by CCDF, cannot be ordered

separately from CCDF. State policy on obtaining nametapes for uniforms in soldiers’

possession is found in Appendix D.

If in accordance with State policy, maternity green uniform components, nameplates,

nametapes, and US Army tapes can be obtained from the Army and Air Force Exchange Service

(AAFES) if charged to an IMPAC VISA or personal credit card. AAFES provides free shipping.

Orders may be placed as follows:

• By telephone (800-527-2345)

• By Fax (214-583-5006)

• By Internet (www.aafes.com). See Appendix E for the Internet ordering procedure.

Note that the Internet ordering screen does not allow for ordering nametapes for more

than one last name on a single order.

Distinctive Unit Insignia (DUI), sometime referred to as unit crests, will not be stocked

by CCDF unless (1) it possesses a standard NSN and (2) a state has requested that it be stocked.

Personal clothing assigned a standard NSN but not listed on the CCDF Internet ordering screens

may be ordered by fax (CCDF Form 3078) or phone.

STATE POLICY ON OBTAINING SPECIAL ORDER ITEMS, NAMETAPES AND

DISTINCTIVE UNIT INSIGNIA (CRESTS) See Appendix D

27

Page 29: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

When you have ordered all of the common items needed by the soldier, go the next

appropriate ordering screen or, if finished, click on the button at the bottom of

the screen.

Make sure you select any required organization shoulder patches (Insignia, shoulder,

sleeve) or sewn-on tabs (E.g. special forces). If tabs are ordered, they will be sewn on at no

additional charge, the same as the organizational patch. If ordering the Special Forces patch,

ensure that an airborne tab is also ordered.

State Tabs are not stocked or issued. However, if the soldier is entitled to one or more

state tabs, select the appropriate number of state tabs on the Accessories page. State tabs will not

be provided, but CCDF sewing personnel will sew the Insignia, Shoulder, Sleeve (Unit patch)

lower to accommodate later (Local) affixing of the tab.

UNIT PATCHES

Subdued insignia, shoulder, sleeve (Unit Patch) for wear on the left sleeve is found on the

Common Items Screen. Full color insignia, soldier, sleeve for wear on the left sleeve is found on

the Male and Female Item screens. Former wartime service unit insignia, shoulder, sleeve for

wear on the right sleeve is found on the Accessories Screen. Sewing for shoulder sleeve insignia

and tabs worn on the left sleeve is provided and is free (While combat unit patches worn on the

right sleeve can be requisitioned, sewing is not provided at this time).

4.3.1.4 Male/Female Screens

Based on the gender selection you select on the Personal Clothing Request Form Screen,

a listing of authorized male-specific or female-specific items is displayed (Figure 4-3-1-4-A).

28

Page 30: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Figure 4-3-1-4-A. Men’s and Women’s Clothing Screens

29

Page 31: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Use the dropdown menus to select the quantities and sizes required. The program

automatically selects the correct NSN, calculates the total price, and populates those fields.

When all common items needed for the soldier are ordered, go the next appropriate

ordering screen or, if finished, click on the button at the bottom of the screen.

Make sure you order any organization shoulder patch (Insignia, shoulder, sleeve) or sewn-on

tabs (E.g., special forces). Sewing is provided free of charge.

4.3.1.5 Accessories Screen

The Accessories screen is shown at figure 4-3-1-5-A. Items available include various

types of insignia. This form can also be used to order sewn-on tabs (E.g., special forces). If state

tabs are needed, see paragraph 4.3.1.3.

Figure 4-3-1-5-A. Accessories Screen

Use the dropdown menus to select the quantities and sizes required. The program

automatically selects the correct NSN, calculates the total price, and populates those fields.

When all accessories needed for the soldier are ordered, go the next appropriate ordering

screen or, if finished, click on the button at the bottom of the screen.

30

Page 32: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

4.3.1.6 Ribbons and Attachments Screen

The Ribbons and Attachments screen is shown in figure 4-3-6-1-A. Use the dropdown

menus to select the quantities and types required. The program automatically selects the correct

NSN, calculates the total price, and populates those fields.

Figure 4-3-6-1-A Ribbons and Attachments Screen

When all awards needed for the soldier are ordered, go the next appropriate ordering

screen or, if finished, click on the button at the bottom of the screen.

4.3.1.7 Order Summary Screen

Clicking the button displays a screen that summarizes the items

ordered and their total price (Figure 4-3-1-7-A). Check carefully to ensure that you are

ordering the correct items and sizes. Should you need to add or change items for the current

order, click the button and you will return to the common form ordering page.

If you fail to select a size for any item, a pop up window appears reminding you to select a size.

31

Page 33: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Figure 4-3-1-7-A. Order Summary Screen

4.3.1.8 Purchase Confirmation Screen

Click on to display a Purchase Confirmation screen (Figure 4-3-1-8-

A). Clicking on transmits your order to CCDF. From that point on, the only

way to change, correct or cancel your order is to telephone CCDF’s customer service.

Figure 4-3-1-8-A. Purchase Confirmation Screen

The purpose of this screen is to ensure that the CCDF database contains the correct

shipping address for the DODAAC. If the shipping address is incorrect, immediately contact

32

Page 34: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

CCDF’s customer service at DSN 745-3988 or, if lacking DSN access, toll free at 888-255-1131

or (859) 293-3988.

If the cost of your order exceeds your remaining OA, or would exceed the state’s

ordering limit (Even if your unit did not exceed its limit), a warning screen (Figure 4-3-1-8-A)

will be displayed. The State Administrator must be contacted to increase the OA allotment

before the order can be processed.

Figure 4-3-1-8-A. Insufficient OA Screen

STATE POLICY ON OBTAINING AN INCREASE IN ORDERING AUTHORITY

See Appendix D

4.3.1.9 Receipt Screen

If you desire to obtain a receipt (CCDF Form 3) for your order (Figure 4-3-1-9-A), click

on the Purchase Confirmation Screen.

Use the “File” “Print” function in your Internet browser to print the receipt.

33

Page 35: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Figure 4-3-1-9-A. Receipt Screen.

Urgency Codes found on CCDF Form 3 are as follows:

CODE URGENCY 1 Emergency Air 4 Emergency Ground 2 Routine 3 Deferred

4.3.1.10 Options Upon Completing the Ordering Process

CCDF’s automated system creates a document register entry for each order. (See

paragraph 5.2.2.) Upon completion of an order, the receipt screen presents three options:

• Confirmation Page (Returns to the Confirmation screen).

• Shop for Another Soldier (Returns to the Personal Clothing Request screen).

• Exit the Ordering Screen (Returns to the Login screen).

34

Page 36: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

If, after completing the order, you discover a mistake, call CCDF’s customer service

immediately. The mistake can be fixed if it is reported before the order is shipped.

4.3.1.11 System-imposed Limitations on Internet Ordering

In some circumstances, two or more sizes of the same item cannot be ordered on a single

document unless one is new and the other is recycled. Solution: Use multiple fax orders (See

paragraph 5.2) or multiple Internet orders.

In addition, two or more decoration or insignia sets may also not be available for order on

a single document. Solution: Use multiple fax orders (See paragraph 5.2) or multiple Internet

orders.

4.3.2 BULK ORDERS

4.3.2.1 Definition

A bulk order is a single requisition for one or more NSNs for either (1) immediate issue

to two or more soldiers or (2) for authorized stockage at the unit level to meet anticipated future

demands.

4.3.2.2 General

The CCDF ordering system will accept bulk orders from any DODAAC/unit authorized

to order from CCDF. Paragraph 15-2b of AR 700-84 specifically allows unit stockage of up to

five sets of rank insignia per enlisted grade and 25 insignia, organization, shoulder and

specifically prohibits the ordering of socks for stockage at unit level. State policy on bulk orders

is addressed in Appendix D. Recycled items may not be ordered in bulk.

No more than 25 Insignia, shoulder sleeve and no more than ten of any other one

item/NSN may be ordered on a single bulk order. If a larger quantity is requested, it will be

reduced to 25 or ten by CCDF before the order is processed and no backorder will be created for

the difference between the ordered and the issued quantities.

STATE POLICY ON

35

Page 37: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

BULK ORDERING See Appendix D

4.3.2.3 Bulk Ordering Procedure

At the Main Menu screen (Figure 4-2-3), click on .

The Personal Clothing Request Form, configured for a bulk order, is displayed (Figure 4-

3-2-3-A).

Figure 4-3-2-3-A. Bulk Clothing Request Screen

Enter the information requested.

• DODAAC – Select from the drop-down box.

• SUPPLY SGT LAST NAME – Self-explanatory.

• SUPPLY SGT FIRST NAME – Self-explanatory.

36

Page 38: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

• MIDDLE INITIAL – If none, leave blank

• URGENCY – Refers to speed of delivery.

When you have completed the form, click .

The Personal Clothing Request (Common) screen is displayed (Figure 4-3-1-3-A). If this

is needed for your bulk order, complete it as described in paragraph 4.3.1.3. However, instead of

selecting a quantity from the drop-down menu, enter it in the quantity field. To choose a size, you

must click on the size so that it is highlighted in blue.

When finished with the Common Personal Clothing Request screen, select the next

required ordering screen, or the button if the order is complete.

will display a summary of your order. Check carefully to ensure that you are ordering the

correct items and sizes. The remainder of the process is the same as that described in paragraphs

4.3.1.7 through 4.3.1.11.

4.3.2.4 Ordering Like New Free Items

Recycled items may not be ordered in bulk.

4.3.2.5 System-imposed Limitations on Bulk Ordering

No more than 25 Insignia, shoulder, sleeve and no more than ten of any other one

item/NSN may be ordered on a single bulk order.

Two or more sizes of the same item cannot be ordered on a single document.

Multiple types of decoration sets and ribbon attachments are not available for order on a

single Internet order. Solution: Use multiple fax orders (See paragraph 5.2) or multiple Internet

orders.

Two or more ranks of the same type (I.e., pin-on) rank insignia, multiple branch insignia,

multiple miscellaneous insignia, and multiple qualification badges cannot be ordered on a single

Internet order. Solution: Use multiple fax orders (See paragraph 5.2) or multiple Internet orders.

37

Page 39: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

4.3.3 ORDER FOLLOW UP

Shortly after an order is submitted via Internet, fax or telephone, the order will appear on

the Order Status screen (See Chapter 6) and in the Pending Order Document Register (Figure, 6-

0-B).

Units are invited to monitor order status using the Document Register or Order Status

Screen.

4.4 ON-LINE DOCUMENT REGISTER

4.4.1 General

CCDF maintains a suite of three on-line document registers that automatically posts unit

orders; backorders created, and order status. Unit involvement is limited to a requirement to

acknowledge receipt. The requirement to maintain a separate document register at unit level is

terminated.

The document registers are accessed from the main menu by clicking the document

register button. The Document Register home page (Figure 4-4-1-A) is displayed. A

brief description of each register is provided; select the appropriate register.

Figure 4-4-1-A. Document Register Home Page

38

Page 40: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

4.4.2 Pending Orders Register

The Pending Orders Register (Figure 4-4-2-A) lists orders received by CCDF and that are

in the process of being filled. Pending Orders are defined as, “Orders that are in the process of

being assembled and packaged but have not shipped.”

Please note the status column in Figure 4-4-2-A. The figure shows three orders and each

of these orders has “Processing” listed for the status. “Processing,” indicates an order has been

submitted, received, and is currently being assembled and packaged for shipment. If an order has

been submitted to CCDF and is later deleted by the customer, it will have “Deleted.” listed in the

status column.

An order will remain on the Pending Orders Register until it is shipped or cancelled by

the customer. In addition, when an order is shipped from CCDF it automatically migrates from

the Pending Orders Register to the Shipped Orders Register.

Figure 4-4-2-A. Pending Orders Register

39

Page 41: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

4.4.3 Shipped Orders Register

The Shipped Orders Register (Figure 4-4-3-A) displays document register entries for

orders CCDF has shipped and have not been received by the ordering unit. When units receive

shipments, unit supply sergeants must access and update their document register to acknowledge

these shipments as being received. Updating the Shipped Orders Register is of the utmost

importance! Updating the Shipped Orders Register is extremely easy and is accomplished by

clicking on the button for the appropriate order listing. The Shipped Orders

Register also has a text field in which supply sergeants can enter notes or comments relating to

the order at hand.

After marking an order as being received, the order listing automatically migrates to the

Received Orders Register. Orders that were shipped with no backordered items in pending status

will have an ‘X’ suffix located at the end of the document number.

If you see an order that has shipped but not yet received, please select the tracking

number link for the order at hand. The tracking number link will take you to United Parcel

Service (UPS) website and list the shipping history and current location of your shipment.

Figure 4-4-3-A. Shipped Orders Register

40

Page 42: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

4.4.4 Received Orders Register

Documents acknowledged as received by supply personnel (Figure 4-4-3-A) migrate to the

Received Orders Register (Figure 4-4-4-A) and remain displayed on that register for 30 days

following receipt. Concurrently, the document record is posted to the Unit Order History File and

may be accessed by using the Unit Order History Report function (Figure 6-3-7-A). Thirty days

after the receipt date, the document entry is automatically removed from the Received Orders

Register, but the transaction information remains accessible by using the Unit Order History

Report function.

Figure 4-4-4-A. Received Orders Register

4.4.5 Turn-in Register

The Turn-in Register lists clothing turn-ins made to CCDF and that have been processed

using CCDF’s automated turn-in process. Turn-ins using the optional manual documentation

process are not documented in the turn-in register. Appendix C (Paragraph C.D.2.4) provides a

detailed description of the Turn-in Register. The user can display either all turn-ins for the

DODAAC (Figure C-D-6) or all turn-ins for a specific soldier, identified by SSAN (Figure C-D-

8).

41

Page 43: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

5.0 ALTERNATIVE ORDERING PROCESSES

5.1 GENERAL

While the Internet is the preferred ordering medium, units lacking Internet access can

order by facsimile, e-mail, telephone, or US Mail. DSN and toll free numbers are available for

facsimile or telephone ordering (Section 1.6.1).

ORDERING BY INTERNET IS THE FASTEST WAY TO GET AN ORDER INTO THE

CCDF SYSTEM!

Units ordering by fax, e-mail, phone, or mail must be registered with CCDF (1) their

DODAAC and (2) the person(s) authorized to order. Units also must have received an OA from

the state (Section 3.1).

5.1.1 Catalogs

Given the assumption that units placing facsimile and telephone orders do not have

access to the Internet, they will need access to a catalog to determine prices and the correct NSN

for each item ordered. Please contact customer service if you are unable to access the online

catalog (Section 1.6.1).

5.1.1.1 CCDF Stocked Items

The CCDF Web Site provides a downloadable catalog of items stocked by CCDF. This

electronic catalog includes: Article name, size, NSN, gender, unit of issue (UI), and unit price.

To access the catalog, follow these steps:

• Access the NGMMC’s opening web page at www.ngmmc.ngb.army.mil or

www.ngmmc.com.

• Click .

• Click .

42

Page 44: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

• To view the catalog, click “Detailed Catalog0175.xls”. To download the catalog,

click “Detailed Catalog0175.xls” while pressing the “Control” key. Users may use

their Internet browser’s file print function should they decide to print the catalog.

5.1.1.2 AAFES

Customers requiring a catalog may request a free Army Military Clothing Catalog from

AAFES at 800-527-2345 (The AAFES catalog does not list NSNs). Since officers, warrant

officers, and AGR personnel are not served by CCDF, units may wish to have an AAFES catalog

available for their use. Guardsmen can also order from AAFES via the Internet (Appendix E).

The AAFES Web Site includes an interactive online military clothing catalog.

5.2 ORDERING BY FACSIMILE (FAX)

5.2.1 GENERAL

Ordering by facsimile is an option that should be used only by units lacking Internet

capabilities. It is the preferred method of ordering for those units without Internet access. A fax

order uses the (Reproducible) order form (CCDF Form 3078 at figure 5-2-1-A ).

CCDF customers ordering by fax must have valid User Ids and passwords.

Telephone numbers that may be used to contact CCDF for fax orders are as follows:

DSN 745-3670 Toll Free (888) 356-2443 CML (859) 293-3670 If you have DSN access, please use that rather than the toll free number.

43

Page 45: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Figure 5-2-1-A. CCDF Mail or Fax Request Form CCDF Form 3078)

5.2.2 ORDERING

5.2.2.1 New (Unused) Uniforms

CCDF Form 3078 is found in Appendix B of this handbook and is available for download

from the “KY LOC News” Section of the CCDF website. Complete Form 3078 Fax Request

Form as follows (As an alternative, CCDF Form 3078 template is provided in Appendix A of the

electronic version of this handbook. This template can be used to fill out and print a copy of the

order form, which can then be faxed or attached to an e-mail)

If the fax order form is incomplete, CCDF may reject the order. Orders that exceed

available OA will be cancelled and the submitter will be notified.

44

Page 46: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

• DODAAC – Self-explanatory

• DOC # – Insert a document date and serial from your clothing document register.

The format is Julian date + 4 digit serial. The CCDF system does not use the

document numbering system previously used to order clothing (first 4 letters of

individual’s name + last four of SSN). Ensure that the document number serial does

not duplicate a number assigned to other documents by ULLS-G or ULLS-S4.

Units should create the document numbers for FAXED documents by using the

numeral 9 in the second position of the serial field. This will result in a document

number looking similar to the following: W7MBBC00350900. This allows CCDF to

discretely track faxed documents within its system.

If CCDF receives a faxed document without a “9” in the second position of the

serial, CCDF will alter the number by changing whatever character is in the second

position of the serial to a “9” before entering it in their system.

• GRADE - Enter pay grade (E.g., E-6).

• GENDER – Check “M” (Male) or “F” (Female).

• LAST NAME – Self-explanatory.

• FIRST NAME – Self-explanatory.

• MIDDLE INITIAL – If none, leave blank.

• SSAN – Enter the soldier’s 9-digit Social Security number.

• URGENCY – Select the urgency of your order (See paragraph 4.3.1).

• TRANSACTION TYPE – Select the type of transaction (See paragraph 4.3.1).

• QTY – Enter the quantity requested.

• SIZE – Enter the size for those items available in multiple sizes.

45

Page 47: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

• NSN – Enter the NSN of the item you are requesting (Refer to a catalog). (If you

enter the size using a typewriter or computer, you may omit the NSN. NSN is used to

verify size and/or nomenclature when it is difficult to read due to poor handwriting or

fax quality).

• REQUESTOR INFORMATION:

– User’s Fax Number – Enter the area code and phone number of the unit’s fax.

– Requestor’s Name – Print the name of the person submitting this request.

– User ID – Enter the CCDF User ID assigned to the person preparing the requisition (This is the same ID used to gain access to the CCDF’s Internet website).

– Telephone #: Enter the unit’s telephone number.

– E-mail – Print the e-mail address of the person who should be contacted if there are problems with the order.

− Signature – The individual identified by the User ID must sign here.

• INSIGNIA, SHOULDER, SLEEVE INFORMATION – Print the name of the unit’s

patch and the NSN for the colored and subdued varieties (If patches are being

ordered).

5.2.2.2 Recycled Uniforms

Complete CCDF Form 3078-2 (Fax or Mail Request Form) as follows. (As an alternative,

CCDF Form 3078-2 template is provided in Appendix A of the electronic version of this

handbook. This template can be used to fill out and print a copy of the order form, which can

then be faxed or an electronic copy can be attached to an e-mail).

• DODAAC – Self-explanatory

• DOC # – Insert a document date and serial (See paragraph 5.2.2.1).

46

Page 48: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Figure 5-2-2-2-A. CCDF Form 3078-2

• GRADE – Enter pay grade (E.g., E-6).

• GENDER – Check Male or Female.

• LAST NAME – Self-explanatory.

• FIRST NAME – Self-explanatory.

• MIDDLE INITIAL – If none, leave blank.

47

Page 49: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

• SSN – Enter the soldier’s 9-digit Social Security number.

• URGENCY – Select the urgency of your order (See paragraph 4.3.1.1).

• TRANSACTION TYPE – Select the type of transaction (See paragraph 4.3.1.1).

• QUANTITY – Enter the quantity requested.

• SIZE – Enter the size for those items available in multiple sizes.

• NSN – Enter the NSN of the item you are requesting (Refer to a catalog). (If you

enter the size using a typewriter or computer, you may omit the NSN. NSN is used by

CCDF to verify size and/or nomenclature when it is difficult to read due to poor

handwriting or fax quality.)

• REQUESTOR INFORMATION:

– User’s Fax Number – Enter the area code and phone number of the unit’s fax.

– Requestor’s Name – Print the name of the person submitting this request.

– User ID – Enter the CCDF User ID assigned to the person preparing the requisition (This is the same ID used to gain access to the CCDF’s Internet website).

– Requestor’s Telephone Number – Enter the unit’s telephone number.

– Requestor’s E-mail – Print the e-mail address of the person who should be contacted if there are any problems with the order.

− Requestor’s Signature – The individual identified by the User ID must sign here.

• INSIGNIA, SHOULDER, SLEEVE INFORMATION – Print the name of the unit’s

patch and the NSN for the colored and subdued varieties (If patches are being

ordered).

48

Page 50: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

5.2.3 Resolution of Errors on Faxed Orders

ORDERING ERROR CCDF ACTION

Header information is unreadable or missing. Processing of order will be suspended and the unit will be notified by e-mail, fax or phone.

The size for an item that is issued by size is not readable, is missing, or the size entered does not exist.

The item will be deleted from the order. The unit will not be made aware of the deletion until it receives the order marked “Issue

Complete” on the CCDF Form 3078-1.

Unit patches are ordered without unit patch information being legibly entered at the bottom of the form.

Patches will be deleted from the order and the garment will be shipped without patches. The unit will not be made aware of the deletion until it receives the order, marked “Issue Complete” on

the CCDF Form 3078-1.

UserID or Requestor Signature is omitted or UserID is illegible. The order will be cancelled and the unit will be notified by fax, e-mail or telephone.

The dollar value of the items ordered exceeds the OA available to the unit or to the state.

The order will be cancelled and the unit will be notified by fax, e-mail or surface mail. Unit must take action specified in Appendix

D (3) of the User Handbook and resubmit using a different document number when OA is available.

Recycled garments are ordered with CCDF Form 3078-2 and the sizes ordered are not available when the order is processed.

The item will be deleted from the order. The unit will not be made aware of the deletion until it receives the order marked “Issue

Complete” on the CCDF Form 3078-1. If none of the items on the order are available, the entire order will be cancelled and the unit

will be notified by fax, e-mail or telephone.

Figure 5-2-3-A. Resolution of Errors on Faxed Orders

5.3 ORDERING BY ELECTRONIC MAIL (E-MAIL)

Ordering by e-mail is an option that should be used only by those lacking Internet

browsing capabilities.

CCDF customers ordering by e-mail must have completed the actions described in

section 3.1. That is, the DODAAC and individual authorized to place orders must be registered

with CCDF and the unit must have OA allocated by the state.

To submit an e-mail order, make a copy of CCDF Form 3078 or 3078-2 templates

provided in Appendix A of the electronic version of this User Handbook. The CCDF Form 3078

template can also be downloaded from http://www.ngmmc.com/downloads/elec3078.dot. (If you

have not been provided with the electronic version of this Handbook and do not have Internet

access to download it, contact your State Administrator who can e-mail you the electronic

version of the template. Then follow the instructions in Appendix A). Fill out the template, to

include NSNs. Once the order is complete, save it as a Microsoft Word document, and then

49

Page 51: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

attach the Word document to an e-mail addressed to [email protected]. In the e-mail’s

subject line, enter “E-Mail Order”.

Errors in e-mailed orders will be resolved as described in Figure 5-2-3-A.

5.4 ORDERING TELEPHONE

Ordering by telephone is an option that should be used only by those lacking

Internet and fax capabilities.

CCDF customers ordering by telephone must have completed the actions described in

section 3.1. That is, the DODAAC and individual authorized to place orders must be registered

with CCDF and the unit must have OA allocated by the State Administrator.

Telephone orders should be documented on CCDF Form 3078 or 3078-2 (See Appendix

B). Either of these forms may serve as a worksheet and as the document supporting the entry on

the document register.

Telephone numbers that may be used to order from CCDF are:

DSN: 745-3988/4171 Toll Free: (888) 255-1131 (This is NOT a fax number.) Commercial: (859) 293-3988/4171 If you have DSN access, please use that rather than the toll free number.

5.5 ORDERING US MAIL

Ordering by US Mail is an option that should be used only by those lacking

Internet, fax, e-mail and telephone capabilities. It is the slowest ordering medium.

CCDF customers ordering by US Mail must have completed actions described in section

3.1. That is, the DODAAC and individual authorized to place orders must be registered with

CCDF and the unit must have OA allocated by the state.

Do not use mail order for items having an urgency of “Emergency.” Use Internet, e-mail,

telephone or fax for these requirements. Mail orders will be processed as “Routine” or

“Deferred” urgency. With routine urgency, items will be delivered within 10 days of the date

your order is received by CCDF.

50

Page 52: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Mail orders should use the (Reproducible) CCDF Form 3078 or 3078-2 in Appendix B.

(As an alternative, the CCDF Form 3078 or 3078-2 template provided in Appendix A of the

electronic version of this handbook can be used to fill out and print a copy of the order form,

which can then be mailed). Mail the order to:

Bluegrass Station KY LOC, Building 6 5751 Briar Hill Road

Lexington, KY 40516-9721

Errors in mailed orders will be resolved as described in Figure 5-2-3-A.

5.6 SPECIAL ORDER CLOTHING

5.6.1 General

Soldiers who cannot be fitted with standard clothing items (Those sizes assigned an

NSN) must be provided specially made clothing, which is ordered from Defense Supply Center

Philadelphia (DSCP). DSCP has established an Internet-based ordering process for special

measure clothing. If your state authorizes use of this process, Appendix D of this Handbook,

please follow the procedures described therein.

Remember that correctly fitting clothing is absolutely dependant on precise

measurements. Do not attempt to shortcut any procedures in the measuring process. The process

used and appropriate Internet links to the instructions and forms you need, are provided below.

5.6.2 Instructions

The first step in the measuring process is to read the instructions. There are separate

instructions for men’s clothing and for women’s clothing. Use the appropriate Internet link

below:

Women: http://www.dtic.mil/whs/directives/infomgt/forms/eforms/dd1111.pdf

Shoes: http://www.dtic.mil/whs/directives/infomgt/forms/eforms/dd0150.pdf

• Men: http://www.dtic.mil/whs/directives/infomgt/forms/eforms/dd0358.pdf

The instructions contained in the links above use great detail in describing how to obtain

precise measurements for a soldier’s body. Before beginning to measure, scan to near the end of

51

Page 53: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

the instructions, where it tells which of the multiple measurements are required for a specific

garment (Not all measurements need to be taken for any one type of garment).

5.6.3 Recording Measurements and Other Data

Measurements and other required data should be recorded in an electronic form, which

will subsequently be forwarded as your State Administrator specifies. Again, there are separate

Electronic Order Forms (EOFs) for men and for women:

Women: http://www.dtic.mil/whs/directives/infomgt/forms/eforms/dd1111.pdf

Shoes: http://www.dtic.mil/whs/directives/infomgt/forms/eforms/dd0150.pdf

Men: http://www.dtic.mil/whs/directives/infomgt/forms/eforms/dd0358.pdf

The following sections on the electronic order form should be left blank and are to be

completed by the State Administrator or other USPFO/DOL personnel:

• Ordering Officer

• Other Information

5.6.4 Submitting the Order

Upon completion, the EOF should be submitted as directed in Appendix D. It can be

printed and sent in hard copy or, more preferably, sent as an e-mail attachment.

STATE POLICY ON SUBMITTING SPECIAL ORDERS

See Appendix D

52

Page 54: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

6.0 CHECKING ORDER STATUS

6.1 GENERAL

Order status may be accessed from the CCDF website by clicking the

button in the Main Menu screen. After clicking the Order Status button, the following screen will

appear (Figure 6-1-A).

Figure 6-1-A. Order Status Screen

Once arriving at the Order Status page (Figure 6-1-A), select the dodaac drop-down box,

and choose the appropriate dodaac and then select the “Get Order Status” button. This will return

document number(s) for the dodaac you selected in the dodaac drop-down box, shown in figure

6-1-B.

53

Page 55: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Figure 6-1-B. Order Status Report

The order in which document numbers and number of documents are displayed in the

screen at any given time may be adjusted to accommodate user preferences. Select the “Sort By:”

and “Show” drop-down menus to change the sort order and number of document numbers to be

displayed. After making these selections, click the button and your selection will be

displayed according to drop-down menu choices.

Clicking on a document number will display all the individual clothing items by NSN

associated with that particular document number. Backorder is a term used to describe an item

that a unit orders but CCDF does not have in stock at that particular moment in time. A

backorder is created automatically by the CCDF system and the system assigns the suffix “B” to

the end of the document number. Both the original document number and the document number

with a “B” suffix will appear on the report. If none of the items ordered are on hand, the CCDF

system will convert the entire order to a backorder. In this case, the order status report will

contain a single entry consisting of the original document number without a “B” suffix appearing

on the report. If there is a further backorder, another “B” is added, resulting in a document

number with a “BB” suffix.

54

Page 56: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Most order shipments will be made via UPS. Very light packages shipped to OCONUS

customers will be sent via the United States Postal Service (USPS). Packages with a low

monetary value may be sent via USPS without deliver confirmation service. The “Tracking

Number”, Figure 6-1-B, will be the UPS shipping number or USPS delivery confirmation

number and either tracking numbers may be used to trace/confirm delivery of shipments. Click

on the appropriate tracking number listed in the order status screen to trace/confirm delivery of a

shipment. Packages shipped by USPS without delivery confirmation service will be indicated as

“FIRST CLASS” on the order status screen.

Another option for tracking a UPS shipment is calling (800) 742-5877 and selecting the

track package option through Voice Recognition Services.

The automated ”Click the tracking number” feature from the order status page is a time-

savings tool. Selecting this link will take you directly to the UPS website where you will find the

following information about your package: Date of Shipment, Time of Shipment, Current

Location, Quantity of Packages, and Name of individual signing for the package. Please refer to

Figure 6-0-C for an example of the UPS tracking information made available.

Figure 6-1-C. UPS Track by Tracking Number

55

Page 57: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

If you need additional information about your shipment, select the ,

link, as shown in Figure 6-1-C, and detailed information about your package’s shipment will be

listed in the format shown below in Figure 6-1-D. The “View Package Progress” link contains

information that is extremely helpful in determining if a shipment has been received or

identifying the current location of a shipment not yet received.

Figure 6-1-D. UPS View Package Progress

56

Page 58: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

6.2 ACCESSING ONLINE REPORTS

To access online reports, click on the button located in the CCDF main menu

screen (Figure 6-2-A). Eight reports are available online and these reports are designed to aid

customers in by providing many different types of information concerning orders made through

CCDF.

Figure 6-2-A. CCDF Main Menu

57

Page 59: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

6.3 ONLINE REPORTS

The Clothing Report Engine screen (Figure 6-3-A) will appear after selecting the

Reports button from the CCDF main menu. Select one of the eight report options from the

Report Name drop-down menu.

Figure 6-3-A. Clothing Report Engine

To the right of the Report Name drop-down menu, you will see another drop-down menu

labeled Report Format. The Report Format drop-down menu allows users to select from one

of three formatting options used in generating reports.

The first report format option is pdf (.pdf format/portable document format), your

computer must have Adobe Acrobat Reader 6.0 or higher to view reports generated in the pdf

format. Adobe Acrobat Reader is free of charge and may be downloaded at

http://www.adobe.com.

The second report format option is Excel (.xls format), your computer must have

Microsoft Excel 97 or higher to view results of any report generated in the Excel format.

58

Page 60: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

The last format option available in the Report Format drop-down is Text (.txt format).

You may use any basic text editor to view reports generated in the text format. The most

common programs used for viewing or formatting a text document is Notepad and Wordpad.

Define the time period to be covered for the report using the Start Date and the End

Date drop-down menus (Note: You must select the year in Start date and End Date drop-down

menus before selecting the day of the month).

Select the State or DODAAC drop-down menu. The State drop-down menu will

generate report information for your state and the dodaac selection will return information for the

dodaac you select (The DODAACs appearing on the drop-down menu are those that the user’s

LOGIN ID allows them to access). When all the report option fields are complete, click the Run

Report button.

Note: the Soldier Demand History and Soldier Order History reports are accessed slightly

differently. You must enter the soldier’s SSN rather than selecting parameters from the State or

DODAAC drop-down menus.

59

Page 61: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

6.3.1 BULK ORDER REPORT

The Bulk Order report will generate a list of items that have been bulk ordered through

CCDF. The Bulk Order report allows users to generate reports specific to state or dodaac. Please

refer to (Figure 6-3-1-A) for an example of a Bulk Order report.

The Bulk Order report provides the dodaac, document number, NSN, nomenclature,

quantity, and extended price. The report also generates total price for items relating to a single

document number.

Figure 6-3-1-A. Bulk Order Report

60

Page 62: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

6.3.2 Emergency Urgent Report

This report (Figure 6-3-2-A) displays the urgency value used for order shipments. In

addition, this report also lists dollar values with respect to the appropriate document number.

This report is extremely helpful in viewing and monitoring urgency values assigned to

shipments.

Frequent use of emergency (Air or ground) urgency by a unit indicates a broken process

or a lack of prior planning at the unit level. One such example may include late notification of

school training and this unnecessary imposes higher shipping costs on the supply system.

Figure 6-3-2-A. Emergency Urgency Report

61

Page 63: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

6.3.3 Soldier Demand History Report

The Soldier Demand History report (Figure 6-3-3-A) displays items issued to a specific

soldier. This report allows you to enter an individual soldier’s SSAN and the report will return

NSN, nomenclature, quantity, and size of all items issued to the specified soldier. The report also

gives you a total dollar amount of all issues made to an individual soldier as well.

Figure 6-3-3-A. Soldier Demand History Report

62

Page 64: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

6.3.4 Soldier Order History Report

The Soldier Order History report is very similar to the Soldier Demand report (Figure 6-

3-4-A). This report displays a list of clothing items issued to an individual soldier for a specified

period of time.

Soldier Order History returns document numbers, date entered, first name, last name,

SSAN, NSN, article and total quantity.

Figure 6-3-4-A. Soldier Order History Report

63

Page 65: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

6.3.5 State Demand Report

This report (Figure 6-3-5-A) displays a history of items ordered by a state for a specific

date range. The report returns PGC, nomenclature, quantity, and extended sales totals for each

PGC code. In addition, this report also returns a total sales amount, which is comprised of PGC

extended sales totals.

This report will most generally be large in size and may require a substantial amount of

time for the results to be returned.

Figure 6-3-5-A. State Demand Report

64

Page 66: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

6.3.5 Unit Demand History Report

This report generates items that a specific dodaac has ordered (Figure 6-3-5-A) for the

time period you choose. The Unit Demand report returns the PGC, nomenclature, and quantity of

items issued.

Figure 6-3-6-A. Unit Demand History Report

65

Page 67: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

6.3.7 Unit Order History Report

This report displays a history of items ordered by a dodaac for the date range you input

(Figure 6-3-7-A). The Unit Order History report returns the state, document number, last name,

first name, middle initial, SSAN, total cost, ship date, received date, and any remarks a supply

sergeant may have input concerning the shipment.

Please note if a supply sergeant does not enter information for a shipment when received,

the report will return “remarks” as a default.

Figure 6-3-7-A. Unit Order History Report

66

Page 68: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

6.2.8 Unit Order History – Detailed Report

The Unit Order History – Detailed report (Figure 6-3-8-A) is similar to the Unit Order

History report (Figure 6-3-7-A). The major difference between these two reports is that orders

are detailed by individual item in the Unit Order History – Detailed report.

Command Supply Discipline Teams desiring a list of all items issued to a unit during a

specified period, arrayed by soldier, will likely select this report.

Figure 6-3-8-A. Unit History – Detailed

67

Page 69: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

6.4 MANIPULATING THE DATA

Reports cannot be manipulated online. However, it is fairly easy to manipulate data if the

report has been saved to your computer and the report was generated using the Microsoft Excel

formatting option.

After saving the report locally, open the Excel spreadsheet, and follow the directions

below for data manipulation:

• Highlight all the data in the worksheet including column titles.

• Select Data from the standard toolbar and the option Sort will appear.

• After selecting Sort, a window will appear in your screen and the name of this

window is “Sort”. Select the “Sort by” drop-down menu and make your selection by

column and select okay. Your data will now be sorted according to the selection(s)

made in the Sort window. Using the Sort option to manipulate data will maintain

row-level integrity for the information.

Data manipulation is not available with the .pdf and .txt formats. Although, you can

search for specific text or numbers that you want view with these two formats. To search for

specific text, select Edit from the standard toolbar and then choose the Find option.

After choosing the Find option, a window appears and you will enter the specific text or

numbers that you want the program to search for. You may also use the keyboard shortcut “Ctrl

+ F” to search for specific text or numbers.

68

Page 70: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

7.0 BILLING

7.1 GENERAL

States are billed monthly for issues made to their units. The billing period begins on the

16th of any month through the 15th of the following month. There is one exception to this billing

cycle.

October 1st is always the first day of the new Fiscal Year. Since the new Fiscal Year does

not begin on the 16th of October, CCDF will have a short billing period to accommodate this fact.

The short billing period will cover the days of October 1st to October 15th.

Since the location where receipt records are maintained is the DODAAC/unit,

USPFOs/DOLs must involve the unit in validating and reconciling billing information.

The USPFO/DOL will receive a List of Issues Report (Figure 7-1-A) for each DODAAC,

listing the document numbers of orders shipped the previous billing cycle, the cost of each order,

and the total charges by that DODAAC for the month. As stated above, the billing cycle runs

from the 16th of any month to the 15th of the following month.

Figure 7-1-A. List Of Issues Report

69

Page 71: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

7.2 AUTOMATED VALIDATION

7.2.1 By E-Mail

USPFOs/DOLs having e-mail connectivity with units will normally validate bills using a

software program called “List of Issues Report Manager (LIRMan).” This program sends an e-

mail message similar to that shown in (Figure 7-2-1-A) to the designated DODAAC point of

contact (POC). The e-mail lists all the monthly orders that CCDF has reported as being shipped

for concerned DODAAC(s).

Figure 7-2-1-A. List of Issues Validation E-mail

The e-mail requests that units annotate the message one of three ways:

• “Y” – if the shipment was received and the dollar amount on the shipment’s CCDF

Form 1348-1 matches the dollar amount on the bill.

• “N” – if the shipment was not received. [Prior to responding with a “N”, it is a good

idea to check the CCDF site’s “Shipping Status” screen and track the shipment using

the carrier’s tracking number (see Chapter 6). There have been instances of someone

else at the armory/installation having signed for and storing “missing” shipments. If

70

Page 72: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

the UPS tracking number indicates that the shipment was delivered, the system will

also identify the name of the person who signed for the shipment.]

• With the dollar amount on the shipment’s CCDF Form 3078-1 (I.e.; “121.15”), if the

amount on that form does not match the amount shown as “Order Cost”.

To respond to the e-mail message:

• First – Click the button. Do not click the button.

• Second – Make an entry in each set of brackets in the “Received?” column (see

above).

• Third – Click the button.

IMPORTANT NOTE: Before using the reply function on your e-mail, please take the following steps to check/change a setting in your computer’s Microsoft Outlook e-mail program: a. Go to your Outlook mailbox. b. Choose TOOLS c. Choose OPTIONS d. Choose the READING tab (at top) e. Clear the box that says, “Mark my Comments With” (Make sure that the box does not have a check mark in it.) f. Click APPLY g. Click OK

7.2.2 By Surface Mail

USPFOs/DOLs lacking e-mail connectivity with one or more DODAACs may choose to

validate a billing by printing the form generated by LIRMan and faxing or mailing it to the

DODAAC’s POC. Upon receipt, the POC should annotate the form as explained in section 7.2

and fax or mail it back to the USPFO/DOL POC.

71

Page 73: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

STATE POLICY ON BILLING RECONCILIATION

See Appendix D

72

Page 74: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

9.0 CLOTHING TURN-INS AND RECYCLING

9.1 CLOTHING TURN-IN PROCEDURES

9.1.1 General

Return of specified garments types to CCDF is mandatory. For other types, States

may concurrently operate internal redistribution programs that comply with NGB procedures,

relative to which garments may be internally redistributed. If your state is operating such a

program, it will be described in Appendix D.

Recoverable garments turned in by the soldier that can potentially be cost-effectively

recycled through CCDF are shipped by the unit directly to CCDF or forwarded by the unit to the

USPFO/DOL for transshipment to CCDF.

Recoverable garments and all footwear that are not returned to CCDF or recycled in-state

are marked to prevent reintroduction into the supply system and returned to the soldier.

Supply personnel must follow the processes shown in the flow charts in Tab A to

Appendix C to process soldier turn-ins. There are three flow charts, each applying to a different

situation:

• Turn-in of an Unserviceable item, for replacement.

• Turn-in of a Serviceable item, for replacement.

• Turn-in of a complete issue by a soldier leaving the Army (Soldier is not transferring

to ING, USAR or entering active duty).

9.1.2 Unserviceable Turn-ins

32 USC 710(f) requires that a Fair Wear and Tear (FWT) determination for all

unserviceable uniforms be made by an Active or Army National Guard of the United States

(ARNGUS) Officer. Any ARNGUS officer with a federal commission can perform this task.

Unserviceable uniforms turned-in by soldiers normally have the FWT determination made at unit

level. Uniforms classified as non-FWT require initiation of an adjustment document IAW AR

735-5.

73

Page 75: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

CCDF Form 3161 or 3161-M is used to document soldier turn-ins and, where all or part

of the turn-in is unserviceable, the FWT determination by an Active or ARNGUS officer.

See Tab A of Appendix C for a flow chart depicting all steps used in processing unserviceable

garments.

9.1.3 Serviceable Turn-ins

9.1.3.1 General

In the case of the turn-in of serviceable uniforms, units are encouraged to allow an

informal one-for-one exchange of those components with unserviceable uniform components of

other soldiers. Recycling serviceable uniform components at the unit level is a cost-effective way

of maximizing the value of those items. Units are not, however, authorized to retain a shelf stock

of turn-ins for later exchange. This encouragement of informal exchange does not authorize free

issue of clothing. The process authorized is a one-for-one swap.

The chart at Tab C to Appendix C specifies the disposition of serviceable clothing.

See Tab A of Appendix C for a flow chart depicting all steps used in processing

serviceable garments.

9.1.3.2 Unused Clothing

Clothing and footwear returned by soldiers in unused condition will be reutilized. The

chart at Tab C to Appendix C specifies the disposition of unused clothing.

The following items, if returned by soldiers in unused condition, may be retained as shelf

stock at unit level for later reissue to another soldier:

• Belt, black.

• Buckle, brass or black.

• Cap, camouflage.

• Cap, garrison.

• Cap, knit blue wool.

74

Page 76: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

• Drawers, man’s.

• Inserts, glove.

• Neck tab, woman’s.

• Necktie.

• Socks.

• Trunks, general purpose (PFU) or black (IPFU).

• T-shirt, athlete’s (PFU) or Gray (IPFU).

• Undershirt, men, brown.

9.1.4 Documenting Turn-ins

9.1.4.1 General

Turn-ins of recoverable items and footwear will generate an audit trail. CCDF Form 3161

or 3161M (Manual) is used to provide that audit trail.

Generally, soldiers will hold garments to be exchanged until the replacement garments

arrive and then accomplish the physical exchange at that time.

Entries will be made in numbered columns of the soldier’s DA Form 4886 to record turn-

ins that do not occur at the same time a new garment is issued. When issues and turn-ins are not

concurrent, each supply action will be reflected in a new column by adjusting the issued quantity

to reflect the issue or the turn-in. The last filled and signed column will always reflect the total

quantities in the hands of the soldier.

Turn-ins of the following types of items will be documented using CCDF Form 3161

available on the CCDF web site or CCDF Form 3161M found at Tab E to Appendix C. When

completed, the form will be printed, signed and placed in the soldier’s clothing record, pending

review by the next CSDP team. Items documented:

• Recoverable clothing.

75

Page 77: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

• Footwear.

• Other Non-recoverable items if in new, unused condition.

To provide continuing visibility of each exchange with concurrent issue and turn-in,

entries will be made on the soldier’s DA Form 4886 as follows:

• Insert, in pencil, in the available blank space in the “PERSONAL CLOTHING

ITEMS” column for the affected item, the Julian date of the exchange and, in

parentheses, the quantity exchanged. [Example: “0067(1)” would denote an exchange

of one item on 7 March 2000]. See figure 9-1.

Figure 9-1. DA Form 4886

76

Page 78: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

• Maintain a maximum of three exchange notations for each type of item. When a

fourth exchange takes place, erase the oldest notation and replace it with the new one.

9.1.4.2 Turn-ins to the CCDF

Tab C to Appendix C specifies clothing that must be returned to CCDF.

CCDF will provide a manual or automated receipt for items returned to CCDF. A copy

of the receipt may be filed in the clothing record.

States may elect (1) to have units package CCDF turn-ins and return them to a central

warehouse for consolidation and shipping to the CCDF or (2) to allow units to ship directly to

CCDF, using a US Postal Service Return label provided by the CCDF web site.

The process of reporting and shipping returns to CCDF and getting a receipt when the

items are received by CCDF is described in Tab D to Appendix C.

9.1.4.3 Items a Soldier May Retain

Recoverable items and all footwear that the soldier presents for exchange or turn-in and is

allowed to retain will be marked to prevent reintroduction into the supply system. The marking

will consist of the letter “X”, approximately two inches wide, made with a prescribed indelible

marker. The location to apply the marking on each type of article is specified in Tab F to

Appendix C. CCDF Form 3161 or 3161M will be used to document turn-ins, to include items

marked and returned to the soldier.

9.1.4.4 Items Retained in the Unit for Later Issue

Non-recoverable items returned by a soldier that are unused and to be retained at the unit

as shelf stock for later issue to another soldier (See paragraph 9.1.3.2) are documented on CCDF

Form 3161 or 3161M.

STATE POLICY ON CLOTHING TURN-INS

See Appendix D

77

Page 79: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

9.2 CLOTHING RECYCLING

CCDF customers have the option of requesting recycled uniform components in lieu of

new components. Recycled uniforms issued by CCDF will be limited to those a soldier can wear

with pride and will be indistinguishable in serviceability from those worn by his/her fellow

soldiers.

The condition of recycled uniforms issued by CCDF will significantly exceed the

Classification Code B serviceability standards of TM 10-8400-201-23. In most cases, recycled

uniform components will be near new.

All uniforms issued by CCDF, whether new or recycled, will be issued (If appropriate)

with patches and nametapes affixed.

Items of clothing available in recycled condition, to include the specific sizes available,

are listed on a “Recycled Items” page of the Individual Clothing Order Form on the CCDF’s web

site.

Recycled uniform components are issued as FREE ISSUE.

STATE POLICY ON THE USE OF RECYCLED CLOTHING

See Appendix D

78

Page 80: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

APPENDICES:

A. Form Templates

B. Facsimile and Mail Order Forms

C. Processing Uniform Turn-ins and Recycling

D. State Policies

E. Ordering From the AAFES Web Site

F. Altering and Fitting Army Uniforms: A Handbook for Tailors

APPENDIX A

FORM TEMPLATES

79

Page 81: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Request For Access Form.dot

CCDF Form 3078.dot

(Figure A-1. CCDF Form 2*) (Figure A-2. CCDF Form 3078**)

CCDF Form 3078-2.dot

CCDF Form 3161M.dot

(Figure A-3. CCDF Form 3078-2**) (Figure A-4. CCDF Form 3161 M)

* Form may be used to register as an authorized user. See paragraph 3.1.

** Form is used to order via e-mail, fax or mail. See paragraphs 5.2 through 5.5.

These documentscan be used to submit requests via electronic mail. To utilize a

document, double-click on an icon above. It will open in Microsoft Word. A pop- up menu will

appear prompting if you to enable or disable macros. ALWAYS select Enable Macros. This

action allows you to type into the fields displayed in the forms.

Since you will want to use and reuse this form, save the document above as a template.

Once the document has been opened, this can be achieved by proceeding with the following

steps: Go to your File drop menu and select Save Copy As. Rename this document. At the

bottom of the pop-up menu, select the drop menu to the right of Save as type. Change the Word

Document to Word Template (*.dot), then select Save. This action will automatically save the

new template to your templates folder (C:\ Program Files \ Microsoft Office \ Templates).

Then, when you need to use a template, simply go to your File drop menu in Microsoft

Word and select New. Select the template you need to use to submit your request and click OK.

The form you have chosen will be blank and ready to fill in as needed. The form you will have

opened is a document form of the template you selected (a “.doc” copy) that you can name and

save as a MS Word document. The template can be reused to create an infinite number of

documents.

80

Page 82: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

81

APPENDIX B

FACSIMILE AND

MAIL ORDER FORMS

Tab A CCDF Form 3078 (New Garments)

Tab B CCDF Form 3078-2 (Recycled Garments)

Page 83: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

82

TAB A

CCDF FORM 3078

(NEW GARMENTS)

Page 84: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

83

CCDF Form 3078 (24 Mar 00) CCDF Mail or FAX Request – NEW Items ONLY FAX# DSN 745-3670 or 1-888-356-2443

PRINT LEGIBLY! DO NOT USE THIS FORM IF YOU CAN ORDER BY INTERNET! DODAAC: ____________ DOC #(Date-Serial):__________-____________ GRADE: ______SEX: M ___ F ____ Last Name: _____________________ First: ______________ MI: __ SSAN: _ _ _ - _ _ - _ _ _ _ TRANSACTION TYPE: ___Exchange___Replacement ___PS Enlistment ___NPS Enlistment ___School Requirement ___Supplemental URGENCY: __ Routine 10 Days __ Emergency Ground 3-6 Days __ Emergency Air 3 Days __ Deferred (RDD________________) NOTE: You are encouraged to refer to a catalog to determine the sizes available. If you order a size that does not exist, that item will be cancelled. If you fail to specify the size you want, the item will be cancelled. Items with preprinted NSNs come in only one size. COMMON ITEMS: MALE

Qty Size Article NSN Qty Size Article NSN Bag,Duffel 8465-01-117-8699 Buckle-Brass 8315-00-275-4513 Belt,Trousers 8440-01-204-2610 Cap,Garrison Boots,Combat Coat,All-Weather Buckle,Black 8315-00-300-0327 Coat,Man’s AG489

(see bottom of form) Cap,Camo, Temp XXX Ins, Shld Slv Col (U Patch) Cap,Hot Weather Drawers,Men’s Coat,Camo Pt-EHW Necktie 8440-01-171-7571 Coat,Camo Pat-Temp Shirt,Man’s, Long Sleeve XXX Ins, Shoulder, Sleeve

Subdued (U Patch) (See bottom of form)

Shirt,Man’s-Short Sleeve

Coat, Cold Weather Shoes,Man’s Glove-Inserts, Cold Socks,Man’s Str Blk Gloves, M&W-Lthr Flx Trousers,Man’s AG489 Gloves, M&W Dress Sock, Liner or Dress FEMALE Socks Cush Sole Blk Qty Size Article NSN Trousers,Camo-EHW Belt,Waist,Woman’s 8445-01-075-0015 Trousers,Camo-Temp Buckle-Brass 8315-01-075-1818 Undershirt, Man’s Cap, Garrison Jacket IPFU Coat,All-Weather Pants IPFU Coat, Woman’s AG489

(see bottom of form) Trunks, Blk IPFU XXX Ins, Shld Slv Col (U Patch) T-Shirt LS IPFU Handbag,Woman’s 8445-01-349-2708 T-Shirt SS IPFU NeckTab,Woman’s Sh 8445-01-396-8105 Shirt, Woman’s, Long Slv Shirt, Woman’s-SS Shoes,Woman’s ACCESSORIES Skirt, Woman’s AG489 Qty Size Articles NSN Slacks, Woman’s AG489 Insignia, Rank,Subdued

User’s Fax Number ( )

REQUESTOR NAME: _______________________________ USERID: __________________

TELEPHONE #: ( ) ______________ EMAIL: ___________________________________

REQUESTOR SIGNATURE: ________________________________________

FILL IN INSIGNIA, SHOULDER, SLEEVE (UNIT PATCH) INFORMATION:

Unit Patch Designation (i.e., 45 Inf Bde; or CA STARC) __________________________

Subdued Patch NSN 8455-___________________ Full Color NSN 8455-_______________

Page 85: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

84

TAB B

CCDF FORM 3078-2

(RECYCLED GARMENTS)

Page 86: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

CCDF Form 3078-2 (10 Apr 00) CCDF Mail or FAX Request FAX# DSN 745-3670 or 1-888-356-2443

DO NOT USE THIS FORM IF YOU CAN ORDER BY INTERNET! USE THIS CCDF FORM 3078-2 TO ORDER RECYCLED UNIFORM ITEMS ONLY! Male ____ DODAAC: ____________ DOC #: (Date-Serial)_______________ GRADE: _______ Female ____ Last Name: _____________________ First: ________________ MI: ____ SSAN:___________________ TRANSACTION TYPE: ___Exchange ___Replacement ___PS Enlistment ___NPS Enlistment ___School Requirement ___Supplemental URGENCY: __ Routine 10 Days __ Emergency Ground 3-6 Days __ Emergency Air 3 Days __ Deferred (RDD________________) NOTES

1. If you have the ability to order via Internet, do not use this form. Order via Internet. If you order by Internet, you are able to determine the sizes available at the time you order. Using this faxed order, you will not know whether the size you want is available until you receive the order or a cancellation, typically 10 business days after you order.

2. You are encouraged to refer to a catalog to determine the standard garment sizes that may be available. 3. If you order a size that does not exist, or that is not in stock in recycled condition, that item will be automatically cancelled. 4. If you fail to specify the size you want, the item will be cancelled. 5. Bulk orders for recycled items are not accepted. Each order must be for a single soldier.

QUANTITY SIZE ARTICLE NSN Coat, Camouflage, BDU, Temperate 8415- Coat, Camouflage, BDU, EHW 8415- Coat, Cold Weather (Field Jacket) 8415- Coat, All Weather (female) 8410- Coat, All Weather (male) 8405- Coat, Man’s, AG 489 8405- Coat, Woman’s, AG 489 8410- Jacket, IPFU 8415- Pants, IPFU 8415- Trousers, Camouflage, BDU, Temperate 8415- Trousers, Camouflage, BDU, EHW 8415- Below Insignia, Shoulder, Sleeve (Colored) * See Below Below Insignia, Shoulder, Sleeve (Subdued) * See Below * These items are new and billed at FEDLOG price. They may be ordered on this form only if ordered with the same number of Coats requiring patches.

FILL IN THIS SHOULDER SLEEVE INSIGNIA (UNIT PATCH) REFERENCE INFORMATION:

Unit Patch Designation (i.e., 45 Inf Bde; or CA STARC) __________________________

Subdued Patch NSN 8455-___________________ Full Color NSN 8455-_________________________

****************************************************************************************

USER FAX NUMBER_______________________________________

USER ID: ___________________ REQUESTOR’S NAME______________________________

REQUESTOR’S E-MAIL: ___________________________

REQUESTOR’S TELEPHONE # __________________________

REQUESTOR’S SIGNATURE ______________________________

85

Page 87: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

86

APPENDIX C

PROCESSING UNIFORM TURN-INS AND RECYCLING

TAB A: PROCESS FLOW CHARTS

TAB B: DOCUMENTING FWT DETERMINATION FOR UNSERVICEABLE ITEMS

TAB C: TURN-INS

TAB D: CCDF TURN-IN PROCESS

#1: PROCESS DESCRIPTION

#2: CCDF TURN IN DOCUMENT (MANUAL) CCDF FORM 3161

TAB E: CCDF FORM 3161M

TAB F: MARKING ITEMS RETAINED BY SOLDIER

Page 88: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

87

TAB A

PROCESS FLOW CHARTS

Page 89: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

RECYCLING UNIFORMS - OBJECTIVE PROCESS WITH STATERECYCLING/DIVERSION PROGRAM

Turn-in Unserviceablefor Replacement.

Soldier present garment toSupply Personnel.

ORDER REPLACEMENTGARMENT.

Soldier retains garment pendingarrival of replacement garment.

NEW GARMENT ARRIVES.

Supply personnel ender Headerand Qty information on CCDF

Form 3161/3161-M.

Are bothCCDF-Recyclable

and Unserviceable items beingturned in?

If CCDF Form 3161-M, fill out 1 copy.

NOTE - Make 2 additionalcopies after signatures and

FWT certification completed.

Make or print 1 copy.

FWT determination by Officer (at time of exchange).

Yes

No

88

Page 90: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

89

If CCDF Form 3161, print 2copies

Officer complete certificate onCCDF Form 3161/3161-M.

FWT?

Provide soldier with receipt.

Retain garment in holding area.

Initiate Cash Collection, S/C orReport of Survey.

Report of Survey?

When relased by surveyingofficer-.

When S/C signed by soldier orpayment received -.

Mark Garment.

Soldier and supply personnelsign certificates on CCDF

Form 3161/3161-M.

Place one copy of compeletedCCDF 3161/3161-M in clothing

record.

No

Yes

Yes

No

Page 91: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Is transaction aone-for-one exchange?

Give soldier new garment.

Annotate exchange on soldier'sDA Form 4886.

Record turn-in on soldier's DAForm 4886.

Place one copy of CCDF Form3161 or 3161M in clothing

record.

Return garment to soldier.

Yes

No

90

Page 92: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

RECYCLING UNIFORMS - OBJECTIVE PROCESS WITHOUTSTATE RECYCLING/DIVERSION PROGRAM

Turn-in Serviceablefor Replacement.

Soldier present garment toSupply Personnel to validate

need.

ORDER REPLACEMENTGARMENT(S).

Soldier retain garmentpending arrival of replacement

item.

Exchange replaced item forreplacement item.

Complete, print and signcopy/copies of CCDF Form

3161 or 3161M.

Is garment oneof lines recycled by

CCDF?

Turn-in to CCDF usingspecified procedure. Mark Garment.

Return garment to soldier.Place CCDF Form 3161 or3161M in clothing record.

Yes No

91

Page 93: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

RECYCLING UNIFORMS - OBJECTIVE PROCESS WITHOUTSTATE RECYCLING/DIVERSION PROGRAM

Adjust ClothingRecord - SoldierLeaving Army.

Soldier present entirerecoverable clothing issue +

footwear to Supply Personnel.

Initiate Cash Collection, S/C orReport of Survey for shortages.

Is soldier retiringw/20 yrs service?

Soldier retains all uniformitems.

Is garment oneof lines recycled by

CCDF?

Turn-in to CCDF usingspecified procedure.Mark Garment.

Complete, print and signcopy/copies of CCDF Form3161 or 3161M and place in

clothing record.

Return garment to soldier.

Post turn-in of items withdrawnfrom soldier to the clothing

record.

File clothing record in MPRJ.

Yes No

Yes No

92

Page 94: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

RECYCLING UNIFORMS - OBJECTIVE PROCESS WITH STATERECYCLING/DIVERSION PROGRAM

Turn-in Unserviceablefor Replacement.

Soldier present garment toSupply Personnel.

ORDER REPLACEMENTGARMENT.

Soldier retains garment pendingarrival of replacement garment.

NEW GARMENT ARRIVES.

Supply personnel ender Headerand Qty information on CCDF

Form 3161/3161-M.

Are bothCCDF-Recyclable

and Unserviceable items beingturned in?

If CCDF Form 3161-M, fill out 1 copy.

NOTE - Make 2 additionalcopies after signatures and

FWT certification completed.

Make or print 1 copy.

FWT determination by Officer (at time of exchange).

Yes

No

93

Page 95: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

If CCDF Form 3161, print 1copy.

Officer complete certificate onCCDF Form 3161/3161-M.

FWT?

Provide soldier with receipt.

Retain garment in holding area.

Initiate Cash Collection, S/C orReport of Survey.

Report of Survey?

When relased by surveyingofficer-.

When S/C signed by soldier orpayment received -.

Mark Garment.

Soldier and supply personnelsign certificates on CCDF

Form 3161/3161-M.

Place one copy of compeletedCCDF Form 3161/3161-M in

clothing record.

No

Yes

Yes

No

94

Page 96: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Is transaction aone-for-one exchange?

Give soldier new garment.

Annotate exchange on soldier'sDA Form 4886.

Record T/I on soldier's DAForm 4886.

Place one copy of CCDF Form3161 or 3161M in clothing

record.

Is garment designated for state/commandoperated recycling program?

Disposition per state/commandSOP.Return garment to soldier.

Yes

No

Yes

No

95

Page 97: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

96

RECYCLING UNIFORMS - OBJECTIVE PROCESSWITH STATE RECYCLING/DIVERSION PROGRAM

Turn-in Serviceablefor Replacement.

Soldier present garment toSupply Personnel to validate

need.

ORDER REPLACEMENTGARMENT(S).

Soldier retain garmentpending arrival of replacement

item.

Exchange replaced item forreplacement item.

Is garment designatedfor state/command operated

recycling program?

Disposition per state/commandSOP.

Is garment oneof lines recycled by

CCDF?

Turn-in to CCDF usingspecified procedure.

Mark Garment.

Return garment to soldier.

Complete, print and signcopy/copies of CCDF Form

3161 or 3161M.

Place CCDF Form 3161 or3161M in clothing record.

Yes

No

Yes

No

Page 98: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

97

RECYCLING UNIFORMS - OBJECTIVE PROCESSWITH STATE RECYCLING/DIVERSION PROGRAM

Adjust ClothingRecord - SoldierLeaving Army.

Soldier present entirerecoverable clothing issue +

footwear to Supply Personnel.

Initiate Cash Collection, S/C orReport of Survey for shortages.

Is soldier retiringw/20 yrs service?

Soldier retains all uniformitems.

Identify garmentsdesignated for

state/command operatedrecycling program:

Garments designated forstate/command recycling

Make disposition of garment(s)per state/command SOP.

Garments not designated forstate/command recycling

program

Is garment oneof lines recycled by

CCDF?

Turn-in to CCDF usingspecified procedure.

Mark Garment.

Return garment to soldier.

Complete, print and signcopy/copies of CCDF Form3161 or 3161M and place in

clothing record.

Post turn-in of items withdrawnfrom soldier to the clothing

record.

File clothing record in MPRJ.

Yes

No

Yes

No

Page 99: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

98

TAB B

DOCUMENTING FWT DETERMINATION FOR UNSERVICEABLE ITEMS

Page 100: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

99

BLOCK DA Form 2402 BLOCK DA Form 3161

Use: Single Unserviceable Item

Use: Multiple Unserviceable Items

1 Soldier’s Rank and Name 2 Soldier’s Rank and Name

3 Unit Designation 1 Unit Designation

6 Garment Nomenclature (size not required)

12 c Garment Nomenclature (size not required) “Last Item” on line after

last item listed

12 “UNSVC” 12 f “UNSVC”

13 Julian date received by Supply Personnel

14 Supply Personnel Signature

15 Julian date received and Supply Personnel Signature

18 “FWT Yes” or “FWT No”

19 Initials of Certifying Officer

12 b “FWT Yes” or “FWT No” and

Initials of Certifying Officer

12 d Unit of Issue

12g Quantity Note: Blocks not listed are left unfilled. Blocks not listed are left unfilled.

DISPOSITION IF USED AS HAND RECEIPT

DA FORM 2402 DA FORM 3161

Soldier Copy 1 Soldier

Attach to property. File in soldier’s clothing record after Blocks 18-19 are completed.

Copy 2 Attach to property. File in soldier’s clothing record after Block 12b is completed.

Destroy after blocks 18 + 19 are completed.

Copy 3 + 4 Not Applicable

DISPOSITION IF USED SOLELY TO DOCUMENT FWT “NO”

DA FORM 2402 DA FORM 3161

Soldier Copy 1 Soldier

Attach to property. Attach to adjustment document when document is complete.

Copy 2 Attach to property. Attach to adjustment document when document is complete.

Destroy after blocks 18 + 19 are completed.

Copy 3 + 4 Not Applicable

Figure C-B-1. DA Forms 2402 and 3161 Preparation Instructions

Page 101: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

100

Figure C-B-2. DA Form 2402

Figure C-B-3. DA Form 3161

Page 102: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

101

TAB C

DISPOSITION OF TURN-INS

Page 103: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

102

WHICH ITEMS ARE RETURNED TO THE CCDF? (20 Yr Retirees Excepted)

Article Return All

Return only if new

Return if undamaged and minimal fading

Never Return

See State Policy*

Bag, Duffel X Belt Man’s or Woman’s X Boots, Combat X Buckle, Black or Brass X Cap, Camo (All types) X Cap, Garrison X Cap, Knit, Blue Wool X Coat, All Weather, Male & Female (65/35) X NA Coat, All Weather, Male & Female (others) X Coat, Camo EHW X Coat, Camo HW (old) X Coat, Camo Temperate X Coat, Cold Weather X Coat, Man’s AG 489 X NA Coat, Woman’s AG 489 X NA Drawers, Man’s X Glove Inserts, Cold X Gloves M&W Leather Flexor & Dress X Handbag, Woman’s X Jacket, IPFU X Neck Tab, Woman’s X Necktie X Pants, IPFU X Shirt, Mans Long Sleeve or Short Sleeve X Shirt, Woman’s Long Sleeve or Short Sleeve X Shoes, Man’s or Woman’s X Skirt, Woman’s AG 489 X Slacks, Woman’s AG 489 X Socks, All Types X Sweat Pants X Sweat Shirts X Trousers, Camo EHW X Trousers, Camo, HW (old) X Trousers, Camo Temperate X Trousers, Man’s AG 489 X Trunks Gen Purpose (PFU) or Black (IPFU) X T-Shirt Athletes(PFU) or Gray (IPFU) X Undershirt Man’s Brown X Uniform Components, AG 344 X

NOTES:

1. Items with nomenclature in italics are NEVER returned to the CCDF.

2. Items with nomenclature in bold are ALWAYS returned to the CCDF.

The following items, if NEW, should be held in the supply room for later issue to soldiers who might require them (see 9.1.3.2): Belt, black; Buckle, brass or black; Cap, camouflage; Cap, garrison; Cap, knit

blue wool; Drawers, man’s; Inserts, glove; Neck Tab, woman’s; Necktie; Trunks, general purpose or black; T-shirt, athlete’s or gray; Undershirt, man’s (brown).

* See Appendix D

Page 104: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

103

TAB D

CCDF TURN-IN PROCESS

Page 105: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

104

C.D.1 GENERAL

The purposes of this section are to describe the processes a unit uses to document soldier turn-ins

and to return specified items to CCDF for recycling and/or credit.

Tab C to this appendix lists the specific items that must be returned CCDF. The principles

behind Tab C are that all items the ARNG can cost-effectively reuse are returned for recycling, with the

following exceptions:

• New, unused items are not returned if the cost of return, restocking and reissuing would

exceed the FEDLOG value of the item.

• Used, serviceable items are not returned if the cost of return, processing and reissue would

exceed 50 percent of their FEDLOG value.

Units receive no dollar credit for used items that are returned, but participating by returning

garments allows them to draw recycled items, with patches and tapes attached, as free issue (except for

the cost of the patch). Units receive credit of approximately 80 percent of FEDLOG prices for new,

unused clothing that is returned to the CCDF (but only if listed in Tab C as returnable).

C.D.2 DOCUMENTING THE TURN-IN

C.D.2.1 Overview

The system is designed to document the turn-in of all items returned by a single soldier, whether

they are to be returned to CCDF or not, on a single turn-in form. After filling in the on-line version or

manual version of the form (CCDF Forms 3161 or 3161M), the unit can print a copy to document for

placement in the soldier’s clothing as a record of the turn-in. Those units with Internet access must use

the automated turn-in process (and CCDF Form 3161) located on the CCDF web site. The automated

process is the most cost-effective way of administering turn-ins and provides the user with several

features not available to those using the manual turn-in process.

C.D.2.2 Automated Turn-in process

C.D.2.2.1 General

The automated turn-in process is accessed from CCDF’s web site. From the main menu, click the

CCDF button and enter your User ID and password on the following screen. Click the [Turn-in] button.

The screen in Figure C-D-1 will appear.

Page 106: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

105

Figure C-D-1. Clothing Turn-in Home Page Screen

This page provides access to three processes.

• Soldier Turn-in – This process allows the documentation of a turn-in from a single soldier.

To begin the process, enter the soldier’s SSAN and click the button.

• DODAAC Turn-in History – This process allows the review of all individual AUTOMATED

turn-ins from a DODAAC. To begin the process, enter the unit’s DODAAC and click the

button.

• Soldier Turn-in History - This process allows the review of all AUTOMATED turn-ins from

a single soldier, identified by SSAN. To begin the process, enter the soldier’s SSAN and

click the button.

Page 107: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

106

C.D.2.2.2 Soldier Turn-in

Having clicked the button, the form at Figure C-D-2 will appear.

Page 108: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

107

Figure C-D-2. Soldier Turn-in Form Screen

Page 109: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

108

Select the unit’s DODAAC, enter the soldier’s name and select the reason for turn-in from the

drop-down menu. Enter the condition and quantity of each item turned-in the appropriate condition

column(s). The sum of the five condition columns will equal the number in the total column. After you

have entered all the items, click the "CONTINUE" button. That will send you to a confirmation page

(Figure C-D-3). You can print a copy to document the turn-in for the soldier’s clothing record.

Note that items cannot be classified as being in a particular condition if that condition field is

omitted from the form. For example, sweat pants cannot be classified as “Used-Recyclable”, because

used sweat pants are never recycled. Thus, there is no blank in the “Used – Recyclable” column for

sweat pants. Also note the difference between “USED – RECYCLABLE” AND “USED –

SERVICEABLE”:

• USED – RECYCLABLE: The item is used, serviceable, and qualifies for recycling due to its

like-new condition or because all serviceable items of that type are mandated for recycling.

• USED – SERVICEABLE: The item is used and serviceable but not in the like new condition

required for it to be recycled.

Page 110: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

109

Figure C-D-3. Clothing Turn-in Confirmation Screen

Enter an email address that you check regularly if you would like to receive a message when

your turn-in has been processed by the CCDF. The message you receive will contain the confirmation

of what we actually received along with any comments or changes. If you leave this address blank, no

notice will be sent but you will still be able to check the status of the turn–in using the history function

on the Clothing Turn-in Home Page.

If the turn-in information displayed on this page is correct, click to print a

copy for signature and placement in the soldier’s clothing record. If you need to make changes, click

. You will be returned to the previous form, and be able to make changes. Once the

Page 111: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

110

list is correct and you have printed a copy, click . The next screen to appear will be

the “FINAL INSTRUCTIONS” page, Figure C-D-4.

Figure C-D-4. Final Instructions Screen

This page lists only the items that will be returned to CCDF. Click the “Print Turn-in Document”

to print a copy of the document below to sign and enclose with your turn-in. If you need another copy

for your suspense file, click the “Print Turn-in Document” button again.

If you will be returning the items by mail, click “Print USPS Label” to print a USPS return label

(figure C-D-5).

Page 112: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

111

INSERT FIGURE C-D-5 HERE

Then, Click either “New Turn-in” to prepare a turn-in for another soldier or “Return to Main

Menu” to return to the CCDF Main Menu or exit the web site. YOUR ELECTRONIC TURN-IN IS

NOT COMPLETE UNTIL YOU CLICK ONE OF THOSE BUTTONS. Clicking either button enters a

mirror copy of the turn-in document in the CCDF database and prepares CCDF to receive the turn-in.

When the turn-in is received by CCDF, the items will be classified. Thus, when you check the

history, after the turn-in has been processed by CCDF, you may find that some of the items returned as

“New, Unused” failed to meet that standard and were reclassified to “Used – Serviceable.”

C.D.2.3 Manual Turn-in Process

Units not having Internet access may process turn-ins manually. [NOTE: Manually processed

turn-ins will not generate a history file in CCDF’s automated system.] To process a turn-in manually,

complete CCDF Form 3161M (figure C-D-6). The form is provided in Tab E. All blanks in the header

must be filled, with the exception of the one marked “For CCDF Use Only”. Note that the turn-in

document serial must begin with the letter “T”, followed by three digits.

Page 113: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

112

Figure C-D-6. CCDF Form 3161M

Fill in quantities and then make two or three additional copies of the document. TWO copies

must be sent with the turn-in; one maybe given to the soldier and one copy, with the certifications on the

second page signed, must be placed in the soldier’s clothing record. Upon receipt of the shipment by the

CCDF, one copy of your document will be stamped “RECEIVED BY CCDF” and dated. It will be

returned to you via your CCD State Administrator.

For shipping instructions, see paragraph C.D.2.5.

When the turn-in is received by CCDF, the items will be classified. Thus, when you receive your

hard-copy receipt, you may find that some of the items returned as “New - Unused” failed to meet that

standard and were reclassified to “Used – Serviceable.”

Page 114: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

113

C.D.2.4 History and Receipt Generation Processes

C.D.2.4.1 For a DODAAC

The history of AUTOMATED turn-ins by a soldier or DODAAC can be reviewed. Begin at the

Clothing Turn-in Home Page (Figure C-D-1) To track the turn-ins from a DODAAC, select the

DODAAC from the drop-down menu and click . A DODAAC Turn-in History screen will

appear (Figure C-D-7).

Figure C-D-7. DODAAC Turn-in History Screen

A date appearing in the column means that CCDF has completed in

processing that turn-in. “Pending” means that in processing has not yet been completed. Clicking the

document number will display the detail of the turn-in (Figure C-D-8).

Page 115: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

114

Figure C-D-8. Turn-In Detail Screen C.D.2.4.2 For a Soldier

Tracking turn-ins by a specific soldier is similar to tracking turn-ins for a DODAAC. From the

Clothing Turn-in Home Page, insert the soldier’s SSAN and click . The soldier’s turn-in

history will appear (Figure C-D-9).

Page 116: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

115

Figure C-D-9. Soldier’s Turn-In History Screen

Clicking on a document number will display the turn-in in detail (Figure C-D-10).

Figure C-D-10. Turn-In Detail Screen

Page 117: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

116

C.D.2.5 Shipping to CCDF

C.D.2.5.1 General

Shipments of turn-ins to CCDF will be at no expense to the unit. There are two options for

returns. Each state will select the option that best fits that state’s infrastructure. Units will package turn–

ins so that all of the items on a single turn-in are in a single container (Box, bag, etc.) or secured with

string, with one or two copies of the turn-in document (One copy for AUTOMATED turn-ins and two

copies for MANUAL turn-ins) in the package, on top of the items being returned.

C.D.2.5.2 State Route Truck

States which operate scheduled distribution runs by government-owed trucks may choose to have

turn-ins from units consolidated at a single site and shipped from there to CCDF by Less-Than-

Truckload (LTL) common carrier. In this case, unit turn-ins are not opened or processed at the

consolidation point. Units may package turn-ins in any suitable container, to include duffel bags.

C.D.2.5.3 United States Postal Service (USPS) Merchandise Return Service

Units in states not choosing to consolidate shipments will return garments to CCDF by using the

USPS Merchandise Return Service. Turn-ins must be packed to withstand handling by the USPS.

Units are strongly encouraged to pack multiple soldier turn-ins in a single carton. If

necessary, accumulate turn-ins for up to 45 days with the goal of a package weighing at least 20 lbs. The

postage cost per pound is much less for a heavy box than it is for a light box. For example, a 5 lb box

shipped from California to CCDF costs the ARNG $1.29 per pound; a 40 lb box costs 82 cents per

pound and a 70 lb box costs only 53 cents per pound. Segregate soldier turn-ins and their accompanying

turn-in paperwork within a single carton by rolling and securing them with string, or by packing each in

a paper bag, or another segregating method.

Units using CCDF’s automated turn-in system are provided with the capability of printing a

(Postage paid) pre-addressed Merchandise Return Label. The unit fills out the return address (Its mailing

address) on the label, then securely affixes it to the shipping container and presents the parcel to their

carrier or any post office. The parcel is transported via 4th Class Mail (Parcel Post).

Units using the manual turn-in process MUST obtain the Merchandise Return Label by e-mail

request to their State Administrator. The unit can copy the copy provided by the State Administrator for

use with succeeding shipments.

Page 118: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

117

TAB E

CCDF FORM 3161M

(MANUAL TURN-IN FORM)

Page 119: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

118

DO NOT USE THIS FORM IF YOU CAN ACCESS THE INTERNET-BASED TURN-IN FORM.

CCDF REQUEST FOR TURN-IN Manual Form

CCDF Form 3161M

STATE:

_ _

DATE SHIPPED:

_ _/_ _ _/_ _

DATE RECEIVED: (For CCDF Use ONLY )

SEND TO: NGMMC – CCDF RECYCLE

DODAAC:

W_ _ _ _ _

DOCUMENT DATE & SERIAL:

_ _ _ _ - T _ _ _

SUBMITTED BY:

______________________________ UNIT

SOLDIER SSAN: _ _ _ - _ _ - _ _ _ _ SOLDIER NAME: ____________________________________ LAST NAME /FIRST NAME /MI

PGC Article Return to CCDF

Do Not Return to CCDF

Total

New

Used

01695 Coat, Camo Pat- Temp 01703 Trousers, Camo-Temp 02253 Coat, Camo EHW 02252 Trousers, Camo EHW 02162 Coat, Mans AG 489 02198 Coat, Woman’s AG 489 02111 Coat, All Weather Male [belted] 02110 Coat, All Weather Female [belted] 01730 Coat, Cold Weather 02621 Jacket, IPFU 02622 Pants, IPFU

17632 Bag, Duffel Belt, Black 01895 Boots, Combat Buckle, Black Buckle, Brass Cap, Camouflage Cap, Garrison Coat, All Weather [unbelted] Coat, Camo, HW (old) Drawers, Men’s 02113 Gloves M&W leather flexor 01834 Gloves, M&W Dress 21039 Handbag, Woman’s Insert, Glove

Page 120: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

119

PGC Article Return to CCDF

Do Not Return to CCDF

Total

New

Used

Neck Tab Necktie 02120 Shirt, Man’s Long Sleeve 01672 Shirt, Man’s Short Sleeve 02282 Shirt, Woman’s Long Sleeve 02281 Shirt, Woman’s Short Sleeve 02303 Shoes, Men’s 02429 Shoes, Woman’s 02311 Skirt, Woman’s AG 489 02280 Slacks, Woman’s AG 489 01946 Sweat Pants 01845 Sweat Shirt Trousers, Camo HW (old) 02195 Trousers, Men’s AG 489 Trunks, General Purpose (PFU) Trunks, Black (IPFU) T-Shirt, Athlete’s (PFU) T-Shirt, LS, (IPFU) T-Shirt, SS, (IPFU) Undershirt, Man’s Brown SEND TWO COPIES OF THIS DOCUMENT WITH YOUR SHIPMENT TO THE CCDF. I certify that the items listed in the Used Serviceable (not Recyclable) and Used Unserviceable columns above were marked as prescribed in the CCD User Handbook to prevent reintroduction into the supply system and returned to the soldier. ____________________________________________ Supply Personnel Signature I certify that the items listed in the Used Serviceable (not Recyclable) and Used Unserviceable columns were marked and returned to me. I understand that I am no longer accountable for those items. ____________________________________________ Soldier’s Signature DISTRIBUTION: Soldier’s Clothing Record (1) Soldier (1) CCDF (if any items are T/I to CCDF) (2)

FAIR WEAR AND TEAR CERTIFICATE I have personally inspected each clothing item identified above as “Unserviceable” and (Check ONE):

All are unserviceable due to fair wear and tear.

Page 121: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

120

All except the item(s) with the quantity circled above are unserviceable due to fair wear and tear.

Initials or signature of Commissioned Officer:

Page 122: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

121

Page 123: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

122

TAB F

MARKING ITEMS RETAINED BY SOLDIER

Page 124: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

123

WHERE TO MARK ITEMS THAT ARE RETAINED BY THE SOLDIER

Article Location to Mark Bag, Duffel Outside, on bottom of bag Boots, Combat Inside, near top of each boot Cap, Camouflage (All types) Inside top of cap Cap, Garrison Inside cap Coat, All Weather, Male & Female (belted 65/35 poly/cotton)

NEVER MARK – RETURN ALL TO THE CCDF

Coat, All Weather, Male & Female (unbelted & belted 50/50 poly/cotton)

Inside, near label area

Coat, Camo EHW Inside, near label area Coat, Camo Temp Inside, near label area Coat, Cold Weather Inside, near label area Coat, Man’s AG 489 NEVER MARK – RETURN ALL TO THE CCDF Coat, Woman’s AG 489 NEVER MARK – RETURN ALL TO THE CCDF Gloves M&W Leather Flexor & Dress Inside each glove Handbag, Woman’s Inside flap Jacket, IPFU Inside, at back of jacket, approx ½ inch from bottom of jacket Necktie On the back of the widest part of the tie Pants, IPFU Inside waistband Shirt, Man’s Long Sleeve Tip of shirttail Shirt, Man’s Short Sleeve Tip of shirttail Shirt, Woman’s Long Sleeve Tip of shirttail Shirt, Woman’s Short Sleeve Tip of shirttail Shoes, Man’s & Woman’s Inside each shoe on side Skirt, Woman’s Inside waistband Slacks, Woman’s AG 489 Inside waistband Sweat Pants Inside waistband Sweat Shirts Inside, at back of shirt, approx ½ inch from bottom of shirt Trousers, Camo EHW Inside waistband Trousers, Camo Temp Inside waistband Trousers, Man’s AG Inside waistband Trunks, Gen Purpose & Black (PFU/IPFU)

Inside waistband

T-Shirt, Athletes & Gray (PFU/IPFU) Inside, at back of shirt, approx ½ inch from bottom of shirt Undershirt, Man’s Brown Inside, at back of shirt, approx ½ inch from bottom of shirt

NOTES:

Marking must be done only with special ink that is resistant to laundry and dry cleaning. Commonly available markers (including ones marked “permanent”) are not laundry/dry cleaning resistant. One specific (orange) ink pen is prescribed for marking clothing. It is the only acceptable marker. The ink is solvent-based and the cap should be on when not in use.

To use the marker, shake it, remove the plastic cap (exposing a metal tube with a small ball point), invert the bottle and squeeze it gently as you draw the “X”. Replace the cap when finished.

Clothing is marked with an “X” approximately two inches in diameter, applied at the location specified above.

Page 125: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

124

APPENDIX D

STATE POLICIES

Page 126: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

125

D.1 Issues to Non-prior service enlistees

D.2 OBTAINING SPECIAL ORDER ITEMS, NAMETAPES AND DISTINCTIVE UNIT INSIGNIA

(UNIT CRESTs)

D.3 OBTAINING ORDERING AUTHORITY INCREASE

D.4 BULK ORDERING

D.5 ALTERATIONS

D.6 BILLING RECONCILATION

D.7 CLOTHING TURN-INS

Page 127: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

126

D.8 USE OF RECYCLED CLOTHING

D.9 IN-STATE RECYCLING OF UNIFORMS

Page 128: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

127

APPENDIX E

ORDERING FROM

THE AAFES WEB SITE

Page 129: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

128

E.1 INTRODUCTION

An excellent source of military clothing to support the needs of soldiers not entitled to support

from CCDF is the web site operated by the Army and Air Force Exchange Service. AAFES stocks a

large selection of military clothing, which is sold at FEDLOG price. Shipping is free and purchases may

be charged to a major credit card or AAFES Deferred Payment Plan (DPP) card. All Guardsmen are

eligible to purchase from AAFES.

The basic steps are:

• Access the web site.

• Select the clothing items you wish to order, including quantities and sizes.

• Provide shipping and billing information.

• Enter the order.

E.2 ACCESSING THE WEB SITE

To access the AAFES website, type www.aafes.com into the address bar on the Internet browser.

This website is password-protected and for authorized customer use only. Instructions for log-on

for new users is provided on the log-in screen. This screen is accessed by clicking on the shopper log-in

link on the screen.

Page 130: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

129

Figure E-2. Log-On Instructions

Your nine-digit SSN (without dashes) is your user name. Your birthdate, typed in as a four-digit

year (19__), two digit month and two digit date combination, is your password. Once this information is

inserted, press the button. The Online Shopping page will appear once clearance is

acquired.

The login process checks your SSAN against the Defense Eligibility & Enrollment Reporting

System (DEERS) database. Logon failure is normally due to incorrect entry of SSAN and Date of Birth

(DOB), problems with DEERS validation or not having a secure browser.

E.3 SELECTING ITEMS

Once the password is accepted, the on-line shopping screen will appear. The on-line shopping screen is a

main menu where one can select the category of the item that he/she is shopping for, and select the item

from that menu.

Page 131: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

130

To shop for Army Military Clothing, Select the Army Military Clothing/Accs link and click once

on it. Then complete your shopping.

Page 132: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

131

APPENDIX F

ALTERING AND FITTING ARMY UNIFORMS -

A HANDBOOK FOR TAILORS

The purpose of this appendix is to provide tailors who alter military uniforms

with the information they need to ensure that their alterations result in uniforms

that meet Army standards for fit. The appendix consists of two excerpts from

Technical Manual 10-227, Fitting of Army Uniforms and Footwear. One excerpt

describes proper fit of male uniforms and the other describes proper fit of female

uniforms. This primarily applies to alterations of the Army Green uniform.

Alterations of Battle Dress uniforms are not authorized.

It is recommended that a copy of this appendix be provided to each tailor who

alters military uniforms.

Page 133: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

132

TAB A

MALE UNIFORM

Page 134: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

133

MALE UNIFORM

FITTING INFORMATION IS PROVIDED FOR THE THREE COMPONENTS OF THE MALE UNIFORM WHICH MAY REQUIRE ALTERATION:

• Army Green Shade 489 Coat

• Army Green Shade 489 Trousers

• Black All-Weather Coat (Authorized alterations limited to sleeve and hem length)

Trousers.

• Crotch. Check to see that the crotch of the trouser has sufficient ease to allow enough

comfort for the soldier. The properly fitted crotch in a trouser will exhibit no vertical breaks,

display no drooping or appear to have a tight binding effect to the wearer.

• Length. The trousers must hang straight from the seat so the bottom of the front crease of the

trousers will reach the top of the instep and be cut on a diagonal line to reach a point

approximately midway between the top of the heel and the top of the standard shoe in the

back. The trousers may have a slight break in the front.

Page 135: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Figure F-1. Fit of Men's Uniform Coat and Trousers.

1. Coat fits easily over chest and shoulders.

2. Sleeves fall 1 inch below bottom of wrist bone, covering the shirtsleeve.

3. Bottom edge of coat extends below crotch (Approximately to the tip of the

thumb).

4. Shirt collar shows at least 1/4-inch to 1/2-inch above coat collar at the center

back of the coat.

5. The trousers may have a slight break in the front.

6. The bottom of the front crease of the trousers will reach the top of the instep

and be cut on a diagonal.

7. Back edge of the trousers will fall approximately midway between the top of

the heel and the top of the standard shoe in the back.

134

Page 136: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Figure F-2. Fit of Men'sShirt and Trousers.

1. Collar fits snugly but not uncomfortably.

2. Fits easily over back and chest allowing free use of the arms.

3. Sleeves fall to lower part of the wrist bone.

4. Rise should fit without looseness or constriction.

5. Crotch must have slight ease.

6. Seat must be an easy fit; no wrinkles below back waist.

7. Waist must have about 1/2-inch of ease.

8. Waistband bottom is at top hipbone, plus or minus 1/2-inch.

9. Waist measure must be taken over shirt snug, not tight.

10. Trousers crease must hang straight, not twisted. The trousers may have a

slight break in the front.

135

Page 137: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

136

• Rise. Make sure the bottom of the trouser waistband is at the top of the hipbone, plus

or minus 1/2-inch, and the trousers are well up into the crotch. A short rise may cause

tightness and discomfort and a long rise may cause trousers to be baggy in the seat

and crotch.

• Seat. The trousers must fit easily around the seat without wrinkles below the back

waist. They must be full enough around the hips to prevent the side pockets from

spreading and to allow for comfort in normal movements, such as sitting, climbing

stairs and walking. When deciding which of two sizes is more suitable, select the

trousers that provide the best fit around the seat, even though an alteration at the waist

may be required.

• Waist. The trousers must be fitted with about a 1/2-inch of ease, fitting easily around

the natural waist without bulging.

Coat. Completely button coat and inspect for proper concept of fit by checking the following:

• Collar. The shirt collar must show about 1/4 to 1/2 inch above the coat collar at the

center back of the coat. The coat collar should fit close around the neck without

gapping or overlapping.

• Back, Shoulders, and Chest. The coat must fit easily over the chest and shoulders,

giving a slight draped effect in the front and back. Four to seven inches of looseness

should be equally distributed around circumference of the waist to provide comfort

when moving.

• Hips. Coat fronts should be smooth and even at the bottom edges. The bottom edges

in the front of the coat will protrude and the back vent will spread if the coat is too

snug at the waist and hips.

• Lengths. The bottom edge of the coat must extend below the crotch but not less than

1 inch. Have the individual stand erect with his arms at his side and bend his fingers

at the knuckle, forming a semi-fist and keeping his thumbs straight. The bottom edge

Page 138: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

137

of the coat should fall into the pocket made by bending his fingers, approximately to

the tip of his thumb.

• Sleeves. The sleeves of the coat should fall about 1 -inch below the bottom of the

wrist bone, covering the sleeves of the shirt.

All Weather Coat. To ensure proper concept of fit, attach liner and completely button the coat (Fig. F-3), checking

the points:

• Collar. The collar of the coat should fit close at the neck without gapping or

overlapping. The back of the collar should cover the collars of all subgarments.

• Back, Shoulders, and Chest. The coat, with liner attached, must fit easily and

comfortably over the shoulders and chest to allow free use of the arms without pulling

or giving discomfort to the wearer.

• Hips. The coat must hang freely from the shoulders without waist suppression or

tightness around the hips.

• Length. The coat should fall approximately 1-1/2 inches below the mid-point of the

knee.

• Sleeves. The coat sleeves must be 1/2-inch longer than the green coat and cover the

sleeves of all subgarments.

• Belt. The belt shall be at natural waistline.

Page 139: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Figure F-3. Proper Fit of Men's All Weather Coat.

1. Sleeves cover all subgarment sleeves by 1/2 inch.

2. Length falls about 1- 1/2 inches below the midpoint of the knee.

3. Back of collar covers all subgarment collars without gapping.

4. Coat hangs freely without waist suppression.

5. Coat must fit easily and comfortably over the shoulders and chest, allowing

free use of arms.

6. Belt at natural waistline.

138

Page 140: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

139

TAB B

FEMALE UNIFORM

Page 141: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

140

FEMALE UNIFORM

FITTING INFORMATION IS PROVIDED FOR THE FOUR COMPONENTS OF THE FEMALE UNIFORM WHICH MAY REQUIRE ALTERATION:

• Army Green Shade 489 Coat

• Army Green Shade 489 Skirt

• Army Green Shade 489 Slacks

• Black All-Weather Coat (Authorized alterations limited to sleeve and hem

length)

Skirt Alterations.

• Hips, Waist and Waistband. Seams and waistband may be altered to hip and waist

size, as long as the skirt balance is maintained.

• Length. The skirt length may be altered to desired length by adjusting the skirt hem

the finished hem should be uniform and 2- ½ to 3 inches wide.

Slacks Alterations.

• Waist and Waistband. The waistband and darts may be altered as long as the slack

balance is maintained. The two-piece waistband has a center back outlet, which can

be opened and allows the slacks to be taken in or let out without having to remove the

waistband.

• Length. Measure and mark both slack legs individually. No more than a two- inch

turn up is permissible. The front crease of the slacks will reach the top of the instep

and be cut on a diagonal line to reach a point approximately midway between the top

Page 142: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

141

of the heel and the top of the oxford shoe in the back. The slacks may have a slight

break in the front.

• Hip and Seat. Let out or take in at the back outlet to adjust hip and seat sides. The

side seams may be adjusted to hip size. Side seams must be centered at the sides and

hang straight to the bottom. Note that if the seat needs to be altered, the crotch of the

slacks must also be altered.

• Crotch and Thighs. The crotch and thigh seams have an outlet. The outlet may be

used to let out or take in the crotch and thigh areas to improve fit while maintaining

the balance of the slacks.

Coat Alterations.

• Hemline. The coat hemline may be shortened no more than 1 inch. Shortening is

authorized only when the coat is out of proportion to the individual' s height. For

example, if a short woman requires a regular length to fit her back waist length, the

coat will require shortening so the length is correctly proportioned for her height.

• Backwaist Length. The waistline may be raised or lowered by adjusting the

side-back seams.

• Bust. The front bust seam may be taken in and front side body seams let out or taken

in.

• Waist. Waist may be tapered or let out at side-front and side-back seams.

• Hip. Side-back seams may be adjusted to hip size, as long as the balance is

maintained.

• Shoulders. The coat shoulders may be raised or lowered by adding or removing

shoulder pads.

Page 143: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

142

• Sleeves. The sleeves may be adjusted to reach a point 1 inch below the bottom of the

wrist bone. The sleeves of the green shirt should not show below the coat sleeves.

• Collar. In cases of long or short necks, raising or lowering the collar improves fit and

appearance. This alteration consists of ripping out the seams on under and top collar,

repositioning the collar or the back of the coat for the desired length, resewing the

collar and pressing. The collar must not be raised or lowered over 1.4 inch.

• Button Alignment. The position of the buttons on the front of the coat may be

adjusted no more than 1/4-inch to improve the front closure, as long as the row of

buttons is straight from the top to bottom when buttoned, and the coat balance is

maintained.

All Weather Coat Alterations.

• Hemline. The all weather coat hemline may be adjusted to about 1 inch longer than

the skirt worn under it but not more than three inches below the midpoint of the knee

(Fig. F-6).

• Sleeves. The coat may be shortened or lengthened so sleeves will be about 1 inch

longer than the sleeves of the Army Green 489 uniform coat. When shortening the

sleeves, measure and mark each sleeve individually. The sleeves of the liner can only

be shortened.

• Button Alignment. The position of the buttons on the front of the all weather coat

may be adjusted no more than 1/4-inch to improve the front closure as long as the row

of buttons is straight from the top to bottom when buttoned, and the coat balance is

maintained.

Page 144: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

143

FINAL CHECK FOR PROPER CONCEPT OF FIT

The uniform is designed to fit the figure easily with smooth tailored lines.

Skirt. The skirt viewed from the front and back should continue the slender lines of the coat, tapered

slightly at the sides.

• Waist and Hips. The skirt should fit snugly at the waist and smoothly over the hips

so that it does not drape in folds. The center of the skirt waistband should be at the

natural waistline.

• Length. The skirt length is determined by the individual's height, but must fall

somewhere between 1 inch above and 2 inches below the mid-point of the knee (Fig.

F-4).

Page 145: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Figure F-4. Fit of Women’s Uniform Shirt and Skirt

144

Page 146: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Figure F-5. Fit of Women’s Uniform Shirt and Slacks

145

Page 147: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

146

Slacks.

• Hips and Waist. The slacks must fit snugly at the waist and should have

approximately two-inches of ease over the hips. This shall be determined by pinching

1/2-inch excess cloth on the double on each side. The center of the waistband should

be at the natural waistline (Fig. F-5). Side pockets must lay flat without bulging.

• Length. The bottom of the slacks will reach the top of the instep in the front, and

reach a point approximately midway between the top of the heel and the top of the

oxford shoe in the back. When wearing the optional pump, this figure may vary

slightly depending on heel height (Fig. F-5).

• Crotch. The crotch of the slacks should not bind fit with a slight ease and allow for

squatting and bending.

Coat. The coat has been designed to look equally well over both slacks and skirt, hence the longer than

average length. Completely button the coat before checking the following:

• Back and Shoulders. The coat should fit smoothly across the back and shoulders

(Fig.F-6).

• Bust. The coat should fit across the bust without strain (Fig. F-6).

• Hips and Waist. The coat should fit easily over the hips and conform to the waistline

curve without blousing. The bottom button of the coat should fall approximately 1

inch below the natural waistline. The coat front, below the waist, must overlap

without pulling or gapping so the front of the coat will present a straight line from the

top button to the coat hem. The back vent must also overlap without pulling or

gapping (Fig. F-6).

Page 148: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

147

• Length. The coat is designed so that if the coat size is correct in other areas, the coat

length, with few exceptions, will be correctly proportioned (Fig. F-6).

• Sleeves. The sleeves of the coat should fall about 1 inch below the bottom of the wrist

bones (Fig. F-6). The sleeves of the green shirt should not show beneath the coat

sleeves.

Page 149: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Figure F-6. Fit of Women’s Uniform Coat and Slacks/Coat and Skirt

148

Page 150: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

149

All Weather Coat. To ensure proper concept of fit, attach liner and completely button the coat. Check the following

points:

• Collar. When buttoned, the all weather coat collar must fit close at the neck without

gapping or overlapping. The collar must cover the collar of all sub garments (Fig. F-

7).

• Back, Shoulders and Bust. The all weather coat must fit comfortably over the

shoulders and bust and lie smoothly across the back. When properly fitted, the all

weather coat will allow free use of the arms without pulling or giving discomfort to

the wearer (Fig. F-7).

• Hips and Waist. The all weather coat must hang freely from the shoulders without

waist suppression or tightness around the hips (Fig. F-7).

• Length. The all weather coat should fall approximately 1-1/2 inches below the

midpoint of the knee and must cover the skirt worn under it (Fig. F-7).

• Sleeves. The all weather coat sleeves must be 1/2-inch longer than and cover the

sleeves of all subgarments (Fig. F-7).

Page 151: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

Figure F-7. Fit of Women’s All Weather Coat

150

Page 152: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

151

INDEX

AAFES Detailed Ordering Procedure, 114 Ordering, 35, 114–22 , 92

Abbreviations, 7 Alterations, 53

, 132 Female Uniforms, 131–42 , 125 Male Uniforms, 124–30

AR 700-84 User Handbook takes precedence over, 6

Awards Ordering Multiple, 30

Backorders, 46, 47 Billing

Automated Validation, 54 General, 54

Browser Check, 11 Requirement, 11

Bulk Ordering Definition, 30 , 32 , 32

Cancelling an Order After Submitting, 30, 32 Catalogs

AAFES, 35 CCDF Stocked Items, 34

CCDF Access, 12 Catalogs, 34 Mailing Address, 9 Points of Contact, 10 Shipping Address, 9 Telephone Numbers, 9 Certificate For Items Soldiers Retain, 106 Supply Sergeant's, 106

Changing An Order After Submitting, 30, 32 Before Submitting, 27, 32

, 62 , 62 , 62 , 32

Codes Urgency-CCDF Form 3, 29 Urgency-Doc Register, 35

, 23 Disposition of Turn-ins, 91 Document Registers

All Clothing Orders sent to the CCDF, 35

, 87 Documenting, 87–89

Follow-up Order Status, 46

Forms CCDF Form 2, 12, 67 , 32 CCDF Form 3078, 37, 67, 71, 72 CCDF Form 3078-1, 52 DA Form 2064, 52 DA Form 2402, 89 DA Form 3161, 89 DA Form 4886, 53 E-mail and Fax Template, 67 Fax and Mail Order Form, 68 Receipt Form (Internet Order), 29, 32 Templates, 66

Glossary, 87–108 Handbook for Tailors, 123–42 , 123 Internet Ordering

Logging In, 14 Issue Priority Designator, 35 Item Availability

Items CCDF Will Not Provide, 21 Marking

Items Retained By Soldier, 109 Maternity Uniforms

Maternity Greens, 22 Nameplates, 22 Order

Cancelling After Submitting, 30, 32 Changing After Submitting, 30, 32 Changing Before Submitting, 27, 32 Follow-up, 32

Ordering Authority Adjustments, 18, 31 Available Balance, 18 Checking a DODAAC, 17 Current FY OA, 17 Orders, 18, 31 Returns, 18, 31

Ordering-Alternatives E-mail, 42 Facsimile, 36 General, 34 Telephone, 42, 43 U.S. Mail, 43

Ordering-Bulk General, 30 Procedure, 31

Ordering-Individual Accessories Screen, 26

Page 153: User Handbook - NGMMC · This User Handbook provides detailed information needed by Unit level personnel ordering military clothing and accessories from the ARNG Central Clothing

152

Common Items Screen, 20 Male/Female Screens, 25 Order Summary Screen, 27 Personal Clothing Request Screen, 16 Purchase Confirmation Screen, 27 Receipt Screen, 29

Passwords, 12 Points of Contact

Central Clothing Distribution Facility, 9 State, 10

Priority, 35 Receiving

Acknowledgement of Receipt, 50 General, 50 Inspection, 50, 52 Size Discrepancies, 52

Recycled Items Availability, 24 Characteristics, 23 Condition, 62 Free Issue, 62 Ordering, 32

Registration DODAAC, 12 Individual, 12 Terminating, 12

Reinvention Center, 6 Reports

List of Issues, 54 Request For Access (template), 67 How to request, 63 Soldier Demand History, 64, 65 Unit Order History, 63, 64

Shipment Discrepancy, 52

Shipment Status Checking, 46

Shipping Address, 28

, 52 Special Order Clothing, 44 State Policy

Alterations, 111 Billing Reconciliation, 111

Bulk Ordering, 111 Clothing Turn-Ins, 112 In-State Recycling/Reuse of Uniforms, 112 Insufficient OA, 111 Issues To Non-Prior Service Enlistees, 111 Recycled Clothing, 112 Special Order Items, 111

Suggestions For Changes, 8 Table

Urgency to Priority Conversion, 29 Urgency to Priority Designator Conversion, 35

Tabs Federal, 24 State, 24

Terms, 7, 69, 71, 74, 90, 93, 104, 107, 108 Tracking

UPS shipments, 47 USPS shipments, 48

Transaction Types, 19 Turn-in Procedures

Disposition - By Item, 91 Documentation, 59 Documenting FWT Determination, 87 General, 57 Items Retained In Unit, 61 Iitems Soldier Allowed To Retain, 61 Marking, 57 Marking Items Retained By Soldier, 109 Serviceable Items, 58, 78 Soldier Leaving Army, 83, 85 Unserviceable Items, 57, 75 Unused Clothing, 58

Unit Crests, 22 Unit Patches, 23 Urgency, 18

Codes-CCDF Form 3, 29 Codes-Doc Register, 35 Deferred, 19, 31, 39 , 39 Emergency Ground, 18, 31, 39 Emergency Air, 19, 31, 39 Routine, 19, 31, 39

Urgency to Priority Conversion, 35 User Identification, 12