United States Department of AgricultureOffice of Procurement and Property Management

Charge Card Service Center

USDA Wrap-Up/Closing SessionJohn McCain, Program ManagerCharge Card Service Center (CCSC)

2009 GSA SmartPay® ConferenceThursday July 30, 2009 2:00-3:10 pm Room North 231 A-C, Phoenix Convention Center

USDA Charge Card Service CenterUSDA Wrap-up/ Closing Session - GSA SmartPay2 Conference2

Agenda

CCSC Guides & Reference Materials CCSC Website Hierarchies When to Call US Bank

System Defects vs. System Enhancements

US Bank Development Resources Timing with Program Updates & Rollouts Closing Remarks

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CCSC Guides & Reference Materials

The Guides Are Your Friends: These reference materials were developed to help you, your team and your cardholders.

All CCSC Guides for Purchase, Travel and Fleet are emailed to Coordinators and then posted on the CCSC Website for further access and reference.

USDA Charge Card Service CenterUSDA Wrap-up/ Closing Session - GSA SmartPay2 Conference4

CCSC Guides & Reference Materials The Completed Guides/Reference Materials

• Coordinator’s Purchase Program Guide• Cardholder’s Purchase Program Guide• AOs Purchase Program Guide• AO Guidelines for Final Approving in AXOL• Cardholder Guidelines for Approving & Reallocating in AXOL• Purchase Card Locked Transaction Scenarios & GL Extract• USDA Purchase Program User Profile Step-by-Step• Quick Guides

- Cardholder- Coordinator- Manager- Proper Use

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CCSC WebsiteThe CCSC Website is a valuable resource and tool for Coordinators, AOs, cardholders and all Charge Card Program participants: http://www.da.usda.gov/procurement/ccsc/

The CCSC team worked to enhance and redesign the site to make it more user-friendly, improve site navigation and content and to provide accessibility to important program information, guidance and resources.

USDA Charge Card Service CenterUSDA Wrap-up/ Closing Session - GSA SmartPay2 Conference6

HierarchiesThe hierarchies are aligned with the various roles and responsibilities in the USDA Charge Card Program.

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When to Call US Bank

System Defects vs. System Enhancements

Call US Bank• If you are experiencing a

defect in operation of the AXOL system

Contact the CCSC• For system enhancement

issues, questions, or suggestions

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US Bank Development ResourcesUS Bank Development Resources are working on several USDA Charge Card Program rollouts, updates and enhancements..

USDA Charge Card Service CenterUSDA Wrap-up/ Closing Session - GSA SmartPay2 Conference9

Timing on Program Updates & RolloutsThe CCSC and US Bank are working diligently on program updates and additional program rollouts.

We appreciate your support and patience with the time needed to create/update and implement policies, procedures and additional system enhancements/ features.

USDA Charge Card Service CenterUSDA Wrap-up/ Closing Session - GSA SmartPay2 Conference

Closing Remarks

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The CCSC thanks you for all of your help, support, and team spirit in the significant successes of the USDA Charge Card Program.