USA

VALUE

PROPOSITION

Datacenter

WHO WE ARE

WHO WE ARETelefónica is the result of 96 yearsof anticipation, innovation and transformation

1924- CTNE is established in Madrid

1928- 1st phone call between Spain and USA

1953- 1 million phone installations

1965- First submarine cable Cadiz-Tenerife

1967- Start of satellite communications

1978- 10 million phone installations

1987- Starts trading on New York Stock Exchange

1990- Entry into Chile (CTC) and Argentina

(TASA)

1990- Launch of MoviLine in Spain

1994- Entry into Peru (TdP)

1994- Launch of Digital Mobile Telephony:

Movistar

1998- Acquisition of Telesp in Brazil

1999- Complete privatization of the

company

1999- Launch of ADSL fixed broadband

access service

1924 - 1964 1965 - 1989 1990 - 1994 1995 - 1999

WHO WE ARETelefónica is the result of 96 yearsof anticipation, innovation and transformation

2000- Operation Veronica (takeover bid): Telefónica

Argentina, Telefónica Perú, Telesp and Tele Sudeste in Brazil

2003- Creation of Vivo in Brazil

2003- Launch of Imagenio

2005- Acquisition of Cesky Telecom in Czech Republic

2006- Acquisition of O2 in UK, Germany and Ireland

2006- Acquisition of Colombia Telecom

2010- Acquisition of Hansenet in Germany, Jajah in

Israel and Tuenti in Spain

2011- Creation of Telefónica Digital and Telefónica

Global Resources (TGR)

2014- E-plus acquisition in Germany

2015- Acquisition of DTS (Canal +) in Spain

2015- Acquisition of GVT in Brazil

2016- 350 million accesses are reached worldwide

2016- Creation of Telxius

2017- Telefónica is structured in 4 platforms

2018- Telefónica, best European telco and third in the world,

according to Fortune

2018- Launch of Internet for All

2018- Agreement to facilitate the integration of devices into Microsoft Azure

2020- Launch of the company's first Green Voucher

2020- Creation of Telefónica Tech and Telefónica Infra

2000 - 2005 2006-2012 2013-2017 2018-2020

WHO WE ARE

We are the

most admired European Telco

and the fourth

worldwide,

according to

Fortune

DJSI

Member DJSI Europe, 72 points

FTSE4Good

Listed, 3.9 points out of 5

Carbon Disclosure Leadership

A

CDP Supply-Chain

A

MSCI Global Sustainability

Index Series

ESG Rating A

Ethibel Sustainability Index

Series

Excellence IR Global member

Sustainalytics

81 points out of 100

Bloomberg Gender-

Equality index

Included

Source: Fortune Magazine – The World’s

Most Admired Companies for 2020 ranking

TELEFÓNICA DURING THE COVID CRISIS

95% of employees teleworkingaround the world.

The growth in one month has been

35%,

5% more than that registered by Telefónica’s fixed data network in a whole year.

Voice traffic on the Movistar

mobile network continued

at much higher levels than

normal before the crisis.

In fact the use of voice stood

53%above pre-crisis levels.

Thanks to Telefónica's longstanding investment in our network, our customers now reap the

benefits. Our network has been able to absorb all this unprecedented growth thanks to the

redundancy as the most important links in the network are duplicated.

OUR BRANDS

LEADER IN

DIGITAL B2B

SOLUTIONS

€10+ billion income

5.5+ million clients

170 countries scope

USA

GLOBAL SERVICES

WITH LOCAL FLAVOR

$239+ million income

823+ clients

With presence in Florida, NYC,

Chicago, San Diego, San

Francisco and Seattle

WHO WE ARE

23 DATA

CENTER

S

100,000 m²

MPLS network

DC connected with our Core networks

30,000 Managed ServersMiami

Spain

Colombia

Mexico

Peru

Chile

Argentina

…AND WITH MORE

PRESENCE IN LATAMTHE PROVIDER

WITH DC IN USA

Brazil

3rd Party

AND MIAMI KEY CENTER One of the most relevant

Data Centers of America

The KeyCenter™ is a key communication hub and data center, strategically located in Miami, FL.

This area has never suffered an incident since its creation in 2001

99.98%Reliable Power Capacity and Redundancy

More than 4,300 m² of IT rooms

12MW electric power available

With the best certifications

MIAMI:

A STRATEGIC

COMMUNICATIONS

NODE

WITH THE

LOWEST

LATENCY

“LATENCY IS A REVENUE

KILLER”

MEXICO

116 PERÚ

107 89 COLOMBIA

178 108 131 BRAZIL (SP)

152 38 153 60 CHILE

167 205 141 256 185 SPAIN

68 64 52 112 96 123 USA (MIA)

Other Providers

LOWER LATENCY THAN OTHER DCS

THANKS TO ITS LOCAL PRESENCE

LATENCIES TABLE (POP TO POP)

AND THE BEST

CUSTOMER

SERVICES

MAKING OUR CURRENT CUSTOMERS HAPPY

SOURCE: CUSTOMER SATISFACTION INDEX QUALITY DEPARTMENT REPORT – SME’sSEGMENT

TEF VS. COMPETITOR

8.72CUSTOMER SATISFACTION INDEX

+68.2%

TELEFÓNICA USA NPS

29.7%

GAP NPS

THE VALUE WE OFFER

TO YOUR BUSINESS

SUPPORT BOTH U.S. AND

FOREIGN COMPANIES

IN OUR FOOTPRINT

US CORPORATIONS

around the world

MULTINATIONALS

HQ or landing in the US

A DOOR FOR YOUR

BUSINESS IN

EUROPE, BRAZIL

AND LATAM

MIAMI as a

connecting

linkMEDIUM & SMALL COMPANIES

And if you are thinking about foreign markets

We want to

partner with our

customers on

their digital

transformation

journey

COMPETITIVE OFFER

COMPLETE PORTFOLIO OF

SOLUTIONS

BEST CARE POSSIBLE FOR

YOUR COMPANY

AGILITY & FLEXIBILITY

SECURITY

OUR

CUSTOMERS

WHAT

WE OFFER

GLOBAL SERVICES

WITH LOCAL FLAVOR

COLOCATION

House your platform in

an advanced, secure

and connected

environment

MULTICLOUD

Tailored to your needs

MANAGED

CLOUD

SERVICES

Forget about the operation,

we do everything for you

OUTSOURCINGHire what you need when you need it

CONNECTIVITYTo connect your entire Business worldwide

PROFESSIONAL SERVICES

GLOBAL

SERVICES WITH

LOCAL FLAVOR

EQUIPMENT RESALE

OUR SOLUTIONS AT A GLANCE

Private Cloud

Public Cloud

Hybrid

Managed

Infrastructure

Managed Base SW

Managed Application

When do you need it?

Why Telefónica ?

The Colocation or housing service is suitable if you have your own technological platform in property and you want to house it in advanced and safe facilities, enjoying high quality services and connectivity+ I don't want to share my information with anyone

VALUE FOR MONEY

✓ Based on TIER III Data Center rooms✓ Best Price

Example: RAC with a 20 Amp circuit

BETTER CARE

✓ Solid Operations services with SLA✓ Multi-Language Support

1

2

3

Telefónica Equinix Peak10

MRC ($)

TIER III FLORIDA

700 760 750

COLOCATION

VALUE FOR

MONEY

Global services with local

flavor

CHOOSE YOUR OWN

JOURNEY

Description

The Colocation Service is an outsourcing service (energy, air conditioning, physical security, internet, among others) in which customers can house their IT equipment inside Telefónica's Data Center. Colocation services are designed to help the customer protect mission-critical data with the highest levels of security and reliability. In addition to its direct Data Centers, Telefónica has global alliances that cover the entire world

What it does for you

• Service available in 24 X 7 X 365 format• Service available at 21 of Telefónica’s Direct Data Centers• Remote hand and eye service available as optional• Data Centers with the best certifications in the market (TIER,

ISO, PCI, etc)• Connected Data Centers including LAN and Telefónica local and

multi Country MPLS• Commercial model from half a rack to a complete room

Capacities

• 3.2 MW total power in UPSs• ~ 1.5 MW of available power• + 550 racks installed• Additional capacity of ~800

racks

COLOCATION

VALUE FOR

MONEY

Global services with local

flavor

CHOOSE YOUR OWN

JOURNEY

Our Customers

EQUIPMENT

RESALE

Global services with local

flavor

CHOOSE YOUR OWN

JOURNEY

When do you need it?

Why Telefónica?

Focus your employees on your core business activities and take your mind off management with the peace of mind that comes from using the best global contracts and procurement processes.

CHOOSE YOUR BEST OPTION

✓ Searching the best product and price to cover the customer needs.

✓ Partners

✓ Global contracts✓ Multi-Language Support

1

2

3

CHOOSE YOUR

BEST OPTION

BETTER CARE

Description

Through the advantages of large contracts with Telefónica for the purchase of equipment

for the group, TIWS has the commercial option of reselling this equipment at very attractive prices to its customers. For this option it is important to use the pre-sales

channel to have a correct view of all the customer's need and thus ensure the best possible offer.

What it does for you

• Direct resale of equipment• By having great discounts with the main

suppliers, Telefonica can achieve excellent prices for its customers

• Control and coordinate the correct supply to customers

Capacities

• Large global contracts with suppliers

• Control and coordination of local/global supply

• Validation of needs, ensuring that customer requirements are met

EQUIPMENT

RESALE

Global services with local

flavor

CHOOSE YOUR OWN

JOURNEY

CHOOSE YOUR

BEST OPTION

Our Customers

When do you need it?

Why Telefónica ?

It is designed for companies that do not need to invest inmaintaining expensive infrastructure, demand speed of deployment and accessibility from anywhere on the planet

PREMIUM QUALITY

Cloud provider of reference for Vmware

BETTER CARE

✓ Solid Operations services with SLA✓ Multi-Language Support

1

2

3

• About our connectivity• Latency Premium - Local VDC “network”versus 1 SP node (AWS)• Disaster Recovery BEST PRACTICE• Value added embedded Services

VDC - VIRTUAL DATA

CENTER

Global services with local

flavor

CHOOSE YOUR OWN

JOURNEY

PREMIUM

QUALITY

Description

VDC is a VMware-based cloud solution implemented in Telefónica's data and communications centers, which offers a comprehensive response for deploying infrastructures on a robust, elastic and flexible platform, with the maximum guarantee of security. VDC platforms are installed in the following countries: Argentina, Brazil, Chile, Colombia, Peru, Mexico, Spain and the USA

• In Q3 2020 availability of the global portal for deployment in several VDC countries

• Frequently updated to keep up-to-date with market needs

• Hybridization capability with other EFT and on-premise DC services

• Facility to add services such as: Communications , Security, Backup, Disaster

Recovery, SAP4/HANA, SaaS

• 24 x 7 support with multi-language support, and multiple inventory, performance,

and usage reports in the Portal

• Seamless integration with existing "on-premises" customer applications based on

VMware

Capacities

• More than 750 VMs

implemented in our own

environment

• Availability for implementation

of more than 1000VM

• More than 1500 VMs

deployed and managed in

private environments

Global services with local

flavor

CHOOSE YOUR OWN

JOURNEY

Our Customers

PREMIUM

QUALITY

VDC - VIRTUAL DATA

CENTER

What it does for you