upendra_singh_latest cv 02102015

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R E S U M E UPENDRA R. SINGH Mobile No.: +91 9022524795 Mahakali Shivsankar Nagar, Email ID:[email protected] New Agripada, Santacruz (East), Mumbai:-400055. QUALIFICATION:- Graduation completed from Shobhit University (U.P). COMPUTER PROFICIENCY:- Knowledge of (MS Word, Excel & Power point.) Good knowledge of functions of V-lookup, H-lookup, Pivot, Pivot chart and more. WORK PROFILE:- Currently working with ICICI BANK Home Loan Mortgage Product & marketing Group (PMG) team Operations and MIS Executive. Excellent skills in Ms-Excel, Data analysis, Preparing MIS Reports. Experience in Insurance, Banking & Financial Operations. PROFESSIONAL EXPERIENCE: - 1. Working as CPA Manager and MIS coordinator for ICICI Bank Home Finance Ltd (PMG) Team from June 2011 to till date. JOB PROFILE Analysis of MIS on daily basis (Function – V- lookup, H - lookup, Pivot Table, Filter, Paste Special, Text to column, etc.) Receiving daily new leads from aggregators and uploading these leads in CRM for PBO Calling. Making MIS of BSM wise leads calling status for different source which are upload in CRM and mark mail to BSM & respective RHS. Coordinate with BSM/RHS regarding CRM leads status which are not Unattended and ask them about leads Quality. Making MIS of reject Dropped leads statuses which is received from PBO/BSM and send mail to respective aggregators for his leads quality. Preparing Business Analytical MIS of Home Loan on daily basis. Preparing of contest business MIS. Keeping proper track of database for publishing correct MIS.

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Page 1: Upendra_Singh_Latest CV 02102015

R E S U M E

UPENDRA R. SINGH Mobile No.: +91 9022524795Mahakali Shivsankar Nagar, Email ID:[email protected] Agripada, Santacruz (East), Mumbai:-400055.

QUALIFICATION:-

Graduation completed from Shobhit University (U.P).

COMPUTER PROFICIENCY:-

Knowledge of (MS Word, Excel & Power point.) Good knowledge of functions of V-lookup, H-lookup, Pivot, Pivot chart and more.

WORK PROFILE:-

Currently working with ICICI BANK Home Loan Mortgage Product & marketing Group (PMG) team Operations and MIS Executive.

Excellent skills in Ms-Excel, Data analysis, Preparing MIS Reports. Experience in Insurance, Banking & Financial Operations.

PROFESSIONAL EXPERIENCE: -

1. Working as CPA Manager and MIS coordinator for ICICI Bank Home Finance Ltd (PMG) Team from June 2011 to till date.

JOB PROFILE

Analysis of MIS on daily basis (Function – V- lookup, H - lookup, Pivot Table, Filter, Paste Special, Text to column, etc.)

Receiving daily new leads from aggregators and uploading these leads in CRM for PBO Calling.

Making MIS of BSM wise leads calling status for different source which are upload in CRM and mark mail to BSM & respective RHS.

Coordinate with BSM/RHS regarding CRM leads status which are not Unattended and ask them about leads Quality.

Making MIS of reject Dropped leads statuses which is received from PBO/BSM and send mail to respective aggregators for his leads quality.

Preparing Business Analytical MIS of Home Loan on daily basis. Preparing of contest business MIS. Keeping proper track of database for publishing correct MIS. Daily coordinate with BSM/RHS about Login, Sanction and Disbursement for respective

location. Preparing Comparison report on weekly basis. Making MIS of Login, Sanctioned, disbursement MIS Daily/weekly/Monthly for our Channel

and send to our Team and seniors. Making MIS of Bank bazaar leads business status of daily basis and send report to Bank

Bazaar team and our Team. Making MIS of Bank Branch/Counselor/Connector/SO Business for every week and month

end send report to respective team. Making MIS of counselor /Connector business and payout for online channel. Making MIS of BSC target/Achievement for BSM to Month on Month.

Page 2: Upendra_Singh_Latest CV 02102015

Handling billing activity of Vendors and coordinating with the Accounts team for processing of vendor payments.

Handling new BSM ID Creation, Unlocking ID, Resetting password & ID recreation in CRM/SFA.

Mapping & Un-mapping Product/User/ Pin code/ Location /Source to respective Business Sales Manager (BSM), Regional Head Sales (RHS), Regional Head Mortgages (RHM), Zonal Head Mortgages (ZHM) in CRM/SFA.

Resolving all CRM/SFA User queries by e-mail & Net meeting all over India Approved new online registered connector on connector platform. Updating connector leads status on platform. Mapped BSM, RHS, ZH details on online connector platform.

2. Company: “ICICI Prudential Life Insurance Co. Limited” Designation: As a CPA (Central Processing Associate) Duration: Nov 2010 to May 2011. JOB PROFILE

Making call to particular customers.

Updating daily MIS.

Tracking all the updating to AM & TM.

Check all the necessary documents of Life Insurance Policy.

Making Daily Tracker of Rest of Maharashtra, Gujarat & Mumbai.

PERSONAL DETAILS:-

Date of Birth : 02nd Feb’1988Gender : Male.Nationality : Indian - Hindu.Marital Status : Single.Hobbies & Interests : Playing Cricket & Listening Music.Languages Known : Hindi, English & Marathi.

PERSONAL PROFILE:

Positive attitude towards life & ability to grasp new technology. Very much determined & quick learner. Highly motivated & like to work in-Team.

Date: ___/___/_______

Place: Mumbai ______________________ (UPENDRA R.SINGH)

Page 3: Upendra_Singh_Latest CV 02102015