of Communication

May/June 2010

LinesVolume 26 • Number 3

Home Loansto help you

get ahead | 6

Guide to

Convenience

Services Enclosed

Inside:• Great Escape tickets | 2• New Travelers Insurance | 9• Our Foundation at work | 10

Send a car buying question to Car Buyers Helpline Manager Dave Pearson. E-mail your question to askdave@carbuyershelpline.com with the subject, “Ask Dave.”

Car manufacturers commonly offer rebates and other incentives to boost vehicle sales. These often include special financing rates or rebates. Many times, you must choose to take one or the other. One common offer is a choice between a cash rebate or 0% financing for credit-qualified buyers. Car Buyers Helpline can help break down these offers and help you choose the path that will save you the most money. We’ll ask the right questions. For some buyers, a 0% offer is less advantageous than taking the cash rebate. For instance, if you plan to trade the car in after a few years, you may lose the advantage of 0%.

Also, taking the cash rebate can immediately place you in a better equity position on your vehicle. Let us help you break down the incentives and make the right choice. Feel free to contact us with any of your questions.

Contact the Car Buyers Helpline (518) 458-2195 • (800) 468-5500 dpearson@capcomfcu.org carbuyershelpline.com

Ask Dave

Q: Dave, I’ve seen a lot of dealer rebates and 0% financing offers lately. Do you have any advice on choosing between offers?

Our 0%APR* Auto Loan makes financing your car

FAST!Our top-notch Lending Team makes it Easy!

* 0% financing will apply for three months from date of dispersal. For example, a loan disbursed April 15, 2010 will have a promotional period through July 15, when it would convert to the interest rate at the time of the application. Payments are required each month during the promotional period. ** Annual Percentage Rate. All rates quoted are for individuals with excellent credit and sustainable income who select our Automatic Payment Plan. Rate applies to a new auto loan with a 2-year term (2008-2011). Sample payment for 3.49% is $43.21 per $1,000. Rate is accurate as of 3/17/10. The Credit Union will not be held liable in relation to any car buying information or advice provided by Car Buyers Helpline. Car Buyers Helpline is a subsidiary of CCFCU.

Check out rates as low as 3.49%APR** at our Auto Loan Center at capcomfcu.org. Choose our convenient loan features like automatic weekly or biweekly payments from your direct deposit to help pay off your loan quicker.

To learn more, contact the Lending Support team at (518) 458-2195 ext. 2924 or (800) 468-5500. You can also visit one of our convenient branch locations or our Auto Loan Center at capcomfcu.org.

Make it FAST and EASY: Step 1: Call, visit a branch or apply online to get preapproved for an Auto Loan. Step 2: Call the Car Buyers Helpline. They’ll find the best deal for you. Step 3: Receive your Auto Loan check. Pay the dealer. Drive away.

NEW Guaranteed Asset Protection (GAP) available. See Page 2.

LINEScontents

Lines of Communication is published bimonthlyexclusively for Capital Communications Federal Credit Union members.

MELISSA FECK Vice President Corporate Services ED BEHAN Marketing Manager MELINA IACOVONE Marketing Coordinator ELI FANNING Editor LAURA L. REYNOLDS Designer WILLOW L. DANNIBLE Marketing Associate

The Supervisory Committee is the members’ representative. Please address any situations you feel were not handled to your satisfaction by the Credit Union to: Supervisory Committee, P.O. Box 11279, Albany, NY 12211-0279.

2 New on the Web Enhanced online options include Mobile Banking and Facebook.

3 VISA® card choices Payment Protection options and Gift Cards for the gift-giving season.

4 Celebrating young volunteersMaking a Difference Awards highlight Credit Union teen volunteers. PLUS: Special Youth Account offers.

6 Home Loans to help you get ahead Member Mike McGarry’s “life-changing” loan highlights our new 30-year Home Loan. PLUS: New and enhanced mortgage options.

8 Workshops Workshops for everyone from teens to new homebuyers.

9 CAP COM Financial ServicesNew Travelers Insurance partnership.

10 Our Foundation A news roundup featuring a scholarship winner, annual golf outing and charity partner profile.

12 Member Profile For Member Frank Atkins, the Credit Union has been a “financial anchor.”

PRESIDENT/CEO’S MESSAGE

By Paula A. Stopera

As the summer season begins, the Capital Region economy seems to be gaining fresh momentum from steadily increasing home sales and new high-tech job opportunities. At Capital Communications, we are also experiencing a jolt of fresh momentum. We have an array of new insurance and home loan options including our new and enhanced mortgage lending options. We recently formalized a partnership with MorPAC/Advantage (Mortgage Processing Assistance Center, Inc.), headquartered in Albany, and launched a series of special member insurance offers from Travelers Insurance Company and VantisLife.® We have added these products and services to help members improve their financial well-being. As a first step toward that brighter future, consider an appointment for a

quick Financial Checkup with us. In just a few minutes, we can help you uncover financial options that can save you money. We’ll make sure you are doing everything you can to reduce your debt, enhance your financial position and obtain peace of mind. Call us or stop by a branch today. One member who recently came in for a simple college loan withdrawal on behalf of his son walked out with a “life-changing” Home Loan. Mike McGarry, of Gansevoort, asked about a low-rate Home Loan and

later sat down with Branch Representative Rachael Smigelski to discuss his options. The conversation resulted in Mike saving about $700 per month – by replacing his mortgage with our new 30-year, adjustable-rate Home Loan. After the meeting, Mike wondered if he might retire five years sooner and said to Rachael, “This is life changing.” Mike called the loan closing process the “easiest and most straightforward” he’s ever witnessed. Stories like this one, found on Page 6, are the essence of Capital Communications. It shows our top-notch service and unique listening ability. When Mike visited our Latham Branch, he was seeking a simple loan withdrawal. But Rachael listened closely and was able to offer a comprehensive financial solution. We are people helping people and we are committed to improving the financial standing of our members. I can say with unwavering confidence that, no matter what type of financial move you are considering, a visit to Capital Communications is the most prudent first step. We’ll map out the best strategy for you and help you get it done!

Sincerely,

Paula A. StoperaPresident/CEO

May/June ‘10 | 1

Love your Credit Union?Tell your friends and family about us and the service we provide. Help us grow membership in your Credit Union, today! Ask your friends to visit capcomfcu.org and click “Join now!”

I can say with unwavering confidence that, no matter what type of financial move you are considering, a visit to Capital Communications is the most prudent first step.

44444444Capital Communications offers a range of online services from personal Web banking to the dynamic online money management tool, FinanceWorks. And, the Credit Union is always improving and expanding its online portfolio. “Our online services are a critical part of making Capital Communications a full-service financial institution. Our goal is to provide members with powerful online tools to make banking fast and convenient,” said Web Manager Liam Miller. And the Credit Union’s Web presence is not just financial tools. Members can also read about Credit Union news and events and interact with other members at facebook.com/capcomfcu.

NEW: Mobile Banking With Mobile Banking, members can access account balances, transaction history, make transfers and even

pay bills in real-time using a hand-held wireless device. All mobile devices with Internet capability are supported* and it’s just as secure as our Connect-24 online banking platform. No confidential information will be stored on your phone or in the application. If you are already using Connect-24, you don’t even need to enroll in Mobile Banking to start. Simply go to capcomfcu.mobi and use your member number and password to log in.

NEW: Facebook page The new Credit Union Facebook page keeps members informed and connected. The page will also feature a series of unique promotions to inspire member interaction and provide access to member-only offers. Find out more by visiting facebook.com/capcomfcu.

New on the Web

*Data charges may apply. Check with your wireless carrier.

2 | May/June ‘10

444444444444444

Protect your vehicle loan with Guaranteed Asset Protection (GAP).* If your new or used vehicle is stolen or totaled in an accident, primary auto insurance settlements often don’t pay off your loan balance. If there’s a difference between what you owe on your loan and the value of your vehicle, GAP will help pay the balance based on the terms of your member agreement. The GAP fee can be added to your loan balance or made separately by cash, check or account transfer. By taking a few simple steps while signing your loan paperwork, you’re helping take responsibility for your financial future. Your loan officer can help you sign up for this important protection when you get your loan. Limited-time GAP offer If you financed your vehicle through Capital Communications Federal Credit Union between May 1, 2008 and April 30, 2010, you are eligible to add Guaranteed Asset Protection (GAP) on your vehicle. This is a limited-time offer and expires June 1, 2010. Call (518) 458-2195 ext. 2924 for more.*Your purchase of MEMBER’S CHOICE™ Guaranteed Asset Protection is optional and will not affect your application for credit or the terms of any credit agreement required to obtain a loan. Certain eligibility requirements, conditions and exclusions may apply. Please contact your loan representative, or refer to the Member Agreement for a full explanation of the terms of MEMBER’S CHOICE™ Guaranteed Asset Protection. If you finance GAP as part of your vehicle loan, the final cost of the coverage will exceed $299. If you choose to cancel within the first 90 days, you will receive a full refund.

On the field with the ValleyCats Credit Union members between the ages of 9 and 18 can enter to win a chance to be a Tri-City ValleyCats bat boy or bat girl. The prize includes bat girl or boy duties for one game and four premium box-seat tickets. Complete an entry form* at any branch.*One entry per person. No purchase necessary. 34 winners will be chosen on June 1, 2010. Winners must be between the ages of 9-18. Each winner will receive an award letter from the ValleyCats that specifies the game date awarded to the winner. CCFCU employees, volunteers and their families as well as ValleyCats employees and their families are not eligible to win.

Great Escape ticketsStop by any branch to purchase discounted tickets for use at The Great Escape and Splashwater Kingdom in Lake George. Season passes are $65 and are on sale now. Save $5 plus tax off the regular price of a season pass. Between June 1 and Sept. 3, purchase Any Day tickets for use during the 2010 season. Our tickets are $25, which saves you $15 per adult ticket.

Our VISA® Gift Cards are always the perfect gift for celebrations like graduations, weddings and birthdays. They’re replaceable and easier to manage than cash. Best of all, a personalized, prepaid VISA Gift Card can be ordered with no fee at capcomfcu.org.* Choose from

a variety of card designs and set Gift Card amounts from $20 - $500. The Gift Cards are not limited to individual merchants; they can be used just about anywhere VISA Debit Cards are accepted. “Our VISA Gift Cards are the perfect choice for our

members who want versatile, convenient alternatives in gift giving,” said Card Services Manager Lena Wilkins. Visit capcomfcu.org to order your personalized Gift Card and you’ll receive it in 7-10 business days.

Our personalized VISA Gift Cards feature: Personalization: Avoid fill-in-the-blank gift certificates and personalize your gift card with the recipient’s name and a short message from you.

Peace of mind: Unlike cash or checks, if the Capital Communications Federal Credit Union Gift Card is lost or stolen, it can be replaced quickly for the unspent amount.

Ease: The card is easy to use; just activate it online or by phone and start shopping.

Flexibility: Broaden the purchasing power of your gift and avoid merchant gift cards. With the VISA Gift Card, the choices are unlimited.

Instant Issue Gift Card: ** Stop by any of our local branches to walk away with a Gift Card in a matter of minutes.

Our VISA® Credit Cards and low-rate loans can help dreams like a long-awaited family vacation or home improvements come true. At Capital Communications, we are committed to helping you realize your dreams while maintaining financial safeguards. That’s why we have enhanced our Payment Protection program and rolled out two NEW opportunities for our VISA Cardholders: Member’s Choice™ Term Life Insurance and Disability Insurance. “Our Payment Protection plan can shift the burden of paying off your loans and credit card balances if you become totally disabled or pass away. We believe it is a crucial part of securing your family’s standard of living,” said Card Services Manager Lena Wilkins. Don’t forget – we also offer Payment Protection for Credit Union Home Loans and consumer loans. The Credit Union is offering a special enrollment period through June 30 for members interested in signing up for the NEW VISA Credit Card Payment Protection plans or other consumer and Home Loan Payment Protection plans.

Protection that pays •Quickandsimpleenrollment •Protectyourcreditrating •Gainpeaceofmind

Safeguards foryour family’s

futureTo sign up, visit capcomfcu.org or call (518) 458-2195 • (800) 468-5500

May/June ‘10 | 3

Order a VISA Gift Card •Onlineatcapcomfcu.orgunder “Online Services”

•InstantIssueCard**atany branch

*Please allow 7-10 business days for card delivery. ** $5 Purchasing Fee for in-branch purchases. Additional fees and restrictions may apply. Read Terms and Conditions.

The perfect gift

4 | May/June ‘10

young volunteersCelebrating

The awards, now in their 12th year, are given annually in March based on nominations from parents, teachers and friends. Winners are given an 18-month Credit Union CertifiKID, which is a certificate designed to demonstrate the value of savings. “The volunteer work done by these teenagers is inspiring and Capital Communications is honored to support this

work. Their words remind us how much there is to be gained from volunteering,” said President/CEO Paula A. Stopera. To submit a nomination for next year’s awards, contact Public Relations Administrator Carie Sala at (518) 458-2195 ext. 3671 or csala@capcomfcu.org.

The Credit Union’s Making a Difference Awards are given each year to local middle and high school students who show outstanding commitment to community service and volunteering. The awards celebrate teen members who embody the credit union philosophy of “people helping people.”

FIRST PLACE Every act counts

Niskayuna High School ninth grader Elyse Wohl was awarded a $1,000 CertifiKID for volunteering at organizations like Sunnyview Rehabilitation Center and the Schenectady Inner City Ministries.

At Sunnyview, Elyse helps meet the needs of disabled patients. With the Inner City Ministries, she works with outreach programs and teaches children to read. “Everyone, no matter how young they are, can change the world. Every little act impacts someone. Maybe I will inspire younger kids to volunteer and maybe they will make the world a better place,” Elyse said.

SECOND PLACE Giving back

Luke Anapolis, a senior at Niskayuna High School, was awarded a $500 CertifiKID prize for volunteer work at places like the Schenectady Museum, where he raised money for a solar and wind power exhibit.

He has also worked with the Special Olympics and is vice president of his high school class. “We are fortunate to live in a great community, and I think it’s important for everyone to give back. For me, volunteering is not about building my resumé, it’s about how it makes you feel, how it changes your life,” Luke said.

THIRD PLACE* Learning from gratitude

Garrett Rappazzo is a senior at the LaSalle Institute in Troy and was awarded a $300 CertifiKID for projects including a school supply collection effort for a school in Nigeria. For that project, he partnered

with the Association of Nigerians of the Capital District. Garrett has also worked with the Literacy Volunteers of Rensselaer County, where his service has included guided tours of local libraries for low-income students. “I like to help people who are not as fortunate. I like to see a look of appreciation and gratitude on other people’s faces. I benefit from the happiness I see in their eyes,” Garrett said.

THIRD PLACE*Doing more for others

Shaker High School’s Andrew Olsen was awarded a $300 CertifiKID for his work at the Eden Park Nursing Home, the Regional Food Bank and Gilda’s Club.

At Gilda’s Club, the high school junior spent time with 9-year-old Ben Stowell, who eventually lost a battle with cancer. The pair became friends during Andrew’s volunteer service. “I think more teenagers should volunteer. Working with Ben at Gilda’s Club taught me that I needed to do more for other people before I think of myself,” Andrew said.

*The third place award was shared.

May/June ‘10 | 5

At Capital Communications, we offer workshops and a host of other tools to help young members learn to manage their finances. The College Bound Program offers unique products, services, workshops and staff dedicated to helping families through every step of the college process – from FAFSA forms to first-year orientation through graduation. It’s like having a personal advisor to guide you through the process. “We can help you find the right loans and financial planning strategies for your needs. We help families plan and pay for college,” said College Bound Specialist Kim Donah. Learn more by calling Kim at (518) 458-2195 ext. 3106. Another great option for college students is our Young Adult Checking Account available to teen members 15 and older. It includes a VISA® Debit Card and unlimited, totally FREE ATM access at any ATM worldwide!** There is no minimum balance and an overdraft option is available. **Capital Communications will reimburse members with a Young Adult Checking Account (ages 15-22) for any ATM surcharge or foreign transaction fee. Members ages 15-17 must have a parent/guardian as a joint owner.

FINANCIAL FUTURE

A BRIGHTER

Spend a night at the museum Open a Youth Account between May 1 and June 30 and you could win* an overnight trip to the American Museum of Natural History in New York City. Members who open new Youth Accounts will automatically be entered to win tickets for the Museum’s “Night at the Museum” overnight adventure. The event includes an IMAX movie and a flashlight tour of the Museum.

•FourticketstotheMuseum’sspecialovernightevent •Round-triptrainticketsfromAlbanytoNewYorkCity •$250VISA® Gift Card

Albany Aqua Ducks You could also be entered to win* four tickets for a unique tour of downtown Albany if you open a Youth Account at one of our branches during our upcoming week-long branch events. Look for the special Albany Aqua Ducks & Trolleys giveaways during special events at our branches in May and June. See capcomfcu.org or our Facebook page for more. Members who open new Youth Accounts at participating branches will be entered to win four tour passes for a two-hour excursion with Albany’s amphibious tour service. * No purchase necessary. Winners need not be present to win. You must be at least 18 years old to enter. CCFCU employees, volunteers and their families are not eligible. Prizes $20 and over may require a 1099 form. Odds of winning depend on the number of entries received. One winner of four (4) tickets to the American Museum of Natural History’s “Night at the Museum” grand prize will be drawn on Wednesday, June 30, 2010. Eight winners of four (4) tickets for the Aqua Ducks and Trolleys tour of Albany will be drawn between May 8 and June 26. All prizes not claimed by 8/1/10 as well as those claimed but not used by their expiration date will be forfeited. You may also enter by mailing a 3 x 5 card with your name and address to: CCFCU, Youth Account Sweepstakes, 18 Computer Drive East, Albany, NY 12205-1168, Attn: Marketing Department. One entry per person. Winners are responsible for any applicable taxes. By entering this contest, you authorize that your name and/or photograph can be published in Credit Union and Capital Region publications.

Special offers for NEW Youth Accounts

American Museum of Natural History in New York City.

A drawing by Tyler Spaulding, 6, of Queensbury, inspired by Where the Wild Things Are by Maurice Sendak

Read up to five books between June 23 and Sept. 10 and earn up to $15 ($3 per book) in our Summer Reading Program! The program is for Credit Union members from age 4 to 17. Submit the name of the books you read along with the age-appropriate drawings or book summaries. Each submission should be signed by a parent or guardian.

For each book, submit: •Ages4-8:Drawingofascene •Ages9-12:50-wordwrittensummary•Ages13-17:100-wordsummary

Send it to: CAP COM Federal Credit Union Attn: Carie Sala 18 Computer Drive East Albany, NY 12205

Learn more at capcomfcu.org or by contacting Willow Dannible at csala@capcomfcu.org or (518) 458-2195 ext. 3635.

Earn cash for summer reading

6 | May/June ‘10

Mike McGarry recently dropped by the Latham Branch to take a $50 advance from his son’s Academic Advantage loan. He left the branch a short time later with a “life-changing” loan. After making the withdrawal, Mike asked about our new, adjustable-rate 30-year Home Loan. That led to a meeting with Branch Representative Rachael Smigelski and a mortgage consolidation plan that is now saving him $700 per month. “Everything that CAP COM promised me, right down to the dollar, happened as they said it would,” Mike said. “This was a life-changing loan. I can honestly say it was the easiest and most straightforward loan process I’ve ever been through.” Mike, who owns a home in Gansevoort and works for Johnson Controls, took out a 30-year Home Loan and paid off two other mortgages with higher interest rates.

“From approval to closing, the CAP COM loan process was fast and easy compared with other lenders I’ve used,” Mike said. For mortgage consolidation, making home improvements or paying off debt, the Capital Communications Home Loan program is a smart first step. Contact our Lending Team at (518) 458-2195 or visit capcomfcu.org to check our rates on loans with terms ranging from five to 30 years. For Debbie Barnes, of Brunswick, our 30-year Home Loan delivered a $160 monthly savings. Debbie is an independent hair stylist who works at Lacadar’s near the North Greenbush Branch. “The bank where I had my mortgage was bought out by a bank in Spain. I wanted to keep my business local,” Debbie said. “I have my business account with CAP COM, as well as my Checking Account and VISA® Credit Card. I have been very satisfied with everything about the Credit Union.”

A‘life-changing’

Home LoanMike McGarry at his Gansevoort home..

May/June ‘10 | 7

Capital Communications offers adjustable or fixed-rate Home Loans from $10,000 to $417,000. The flexible Home Loan program includes terms of 5, 10, 15, 20 and 30 years. We hold and service our Home Loans locally!

Our unique Home Loans are great for refinancing a mortgage.

They’re also perfect for home improvement projects, education expenses, auto or recreational vehicles, bill consolidation, vacation or buying a dream home.

Take advantage of a variety of terms, quick turnaround and easy weekly or biweekly payments. And, we make it easy to apply!

Our new unique 30-year Home Loan includes:•Amoney-saving4.25%APR* for the first five years and convenient adjustable-rate cap at five-year intervals •Auniquefive-yeardrawperiod •Lowclosingcosts**

Apply today:•Onlineatcapcomfcu.org •Atoneofourconvenientbranches •Byphoneat(518)458-2195 or (800) 468-5500.

Applying for our Home Loans is fast and easy!

Capital Communications recently partnered with its long-time lending associate, MorPAC/Advantage (Mortgage Processing Assistance Center, Inc.), based in Albany. Fully integrated within our larger Lending Department, we will begin offering enhanced mortgage lending options. “We are very excited to become the main point of contact for our members’ mortgage and Home Loan needs. If you have a mortgage with us, you can expect a Credit Union staff member will answer all of your questions,” said President/CEO Paula A. Stopera. The Credit Union recently received governmental approval to begin offering enhanced mortgage services. As part of the new partnership, the Credit Union will also partner with MorPAC’s companion company, Advantage Mortgage, and became a majority shareholder in the Old Heritage Realty Services, LLC.

New mortgage options from CAP COMBuying or refinancing a home just got easier.

*Annual Percentage Rate. Mortgages in New York State only. All Line-of-Credit loans require a minimum initial advance of $5,000 and a minimum limit of $10,000. The rate quoted is adjustable and based on a loan to value up to 80% in first mortgage position. Other rates/terms available. Sample payment for 4.25% is $4.93 per $1,000. Rates were effective 3/17/10 and are subject to change without notice. **New York State Mortgage Tax and county filing fee will apply. Additional closing costs may apply. Credit Union membership required.

Compare and save money in your first five years:

Note: Rates are provided as examples only on a $150,000 loan with a 30-year term.

Capital Communications

4.25%APR*

$30,486

6.00%APR*

Interest Savings with Capital Communications

$44,239 $13,753

5-year Interest Paid

Interest Savings

No monthly payment surprises in your second five years For the second five-year period, your rate will adjust once and could be as low as 4.50%APR* but will not exceed 6.25%APR*. We’ll help you avoid surprises found in the fine print of other variable-rate loans.

Standard 30-year Fixed Rate

6.00%APR*

$900 per month

Monthly Payment Savings

$162 (or $9,720 total saved in the first 5 years!)

4.25%APR*

Capital Communications 30-year Adjustable Rate

$738 per month

Payment savings

4.25%APR*

Limited time only!

30-year adjustable-rate Home Loan

Standard 30-year Fixed Rate

GET A HEAD START THIS SUMMER

Dollars & Sense Budgeting for Young AdultsFor young adult members ages 18-22. This two-hour free session provides valuable tips on setting financial goals, developing a basic budget and strategies for staying within an established budget.

June 8 | 6-8 p.m.Training Center 18 Computer Drive East, Albany

Effective Essay Writing for Your College ApplicationLearn to craft a college essay that will get noticed. (Discounted fee for members.)

July 21 | 6-8 p.m.Latham Branch, 4 Century Hill Drive Money & Me Summer Camp For five mornings, we’ll offer Money & Me Summer Camp, a hands-on experience that will teach teens how to manage money and make it work for them.

July 26 - 30 9 a.m. to noon each day For members ages 14-18 Training Center 18 Computer Drive East, Albany

8 | May/June ‘10

Capital Communications hosts informational workshops on topics that matter to you. Doors open a half hour before each workshop; reservations are required. Unless otherwise indicated, workshops are free.

Online Bill PaymentLearn how to set up and use this convenient program.

May 12 | 6-8 p.m.Training Center 18 Computer Drive East, Albany Homebuyers Workshop If you’re thinking that this is the time to buy a home, we’ve got the answers you need.

Sept. 21 | 6-8 p.m.Doors open at 5:30 p.m. Main Office Branch 18 Computer Drive East, Albany

Workshops

Workshop RSVP Training Department

Call: (518) 458-2195 ext. 3168 E-mail: training@capcomfcu.org

Include in your RSVP: Name Address E-mail and phone number Number of attendees

Important DatesMAY 13 Big Benefit Raffle Drawing Beginning at noon, $20,000 in prizes will be awarded at a drawing at the Main Office.

29 and 31 Credit Union Closed Memorial Day holiday

JUNE 14 Foundation Golf TournamentTee off at 10 a.m. at Wolferts Roost Country Club

JUNE 22 Credit Union Closing EarlyMain Office and Latham Branch close at 3:30 p.m. and other branches close at 3 p.m. for Credit Union staff training.

JULY3 & 5 Credit Union ClosedIndependence Day holiday

SEPTEMBER4 & 6 Credit Union Closed Labor Day holiday

Protecting members from fraudulent activity is a critical piece of our mission at Capital Communications. Here are some tips to help you avoid becoming a victim of fraud:

•Checkcapcomfcu.orgforregular security alerts. •Neverprovidepersonalorfinancial information in response to an e-mail, text message or phone call. •Donotopenunsolicitede-mails– simply delete them. •Neverbuyanythingmarketedby spam e-mail messaging or click on links within an unsolicited e-mail. •Openattachmentsonlyfrom trusted sources.

The Credit Union celebrated another successful year at its Annual Meeting on March 24 at The Century House in Latham. Members re-elected Jim Thomas, Dan Johnson and Paula A. Stopera to three-year terms on the Board of Directors.

We’d like to thank these companies for donating door prizes for the event: The Century House, Photographer Dennis J. Nally, Holiday Inn Albany and Wolferts Roost Country Club.

Stopping fraud

Annual Meeting roundup

CAP COMFinancial Services

New Travelers partnershipA new partnership with Travelers Insurance will provide Credit Union members a chance to save money and expand their insurance protection. CAP COM Financial Services is now offering special group rates on comprehensive property and liability insurance. “This partnership is one more piece in our ongoing effort to meet all your financial planning needs. Give us a call or visit our Web site to get a free quote on our special insurance rates,” said Willis Reed, Director of Insurance Services.

Home and Condo Insurance The Credit Union plan offers quality coverage with many standard features and coverage options that can enhance your protection.

Renter’s InsuranceA renter’s personal possessions are not covered from loss by a landlord’s insurance policy. Get covered today.

Auto InsuranceThis plan offers a broad array of basic features and additional options to enhance protection – all at a special group rate.

Boat and Yacht InsuranceWith features like full-year coverage and liability coverage, this flexible plan is right for any boater.

Flood InsuranceMany people find out too late that they are at risk for flooding and that their property insurance does not cover flood damage. Get coverage for items like a basement furnace.

Umbrella Liability Insurance Our program offers $1 to $5 million of extra liability protection. This competitively priced additional coverage protects you from unforeseen events. Get started with a free quote • Visitcapcomfcu.org • Askatabranchlocation • CallDirectorofInsurance Services Willis Reed at (518) 458-2195 ext. 3169

Long-term care insurance protects your assets in the event you need extended care. It also allows you to choose the facility that you may enter and the level of care you will receive. “At CAP COM, we make it easy to build a long-term care insurance plan to protect yourself and your family as you age,” said John M. Shartrand, Chief Investment Officer. Consider this insurance once you reach age 40 and when you feel you have enough assets to need protection. The earlier you purchase long-term care insurance, the less you pay for it. And, the premiums may be tax deductible, though we advise that you consult a tax advisor. Call us today.

Planning for a long life

May 13Roth IRA 2010: America’s Newest Tax Break*10-11:30 a.m. and 5:30-7 p.m. Training Center, 18 Computer Drive East Many members may be eligible to convert all or a portion of their traditional IRA or employer-sponsored plan to a Roth IRA.

June 1721st Century Retirement: Strategies for Managing Retirement Income** 10-11:30 a.m. and 5:30-7 p.m. Training Center, 18 Computer Drive East Learn about critical strategies to help ensure that you won’t outlive your assets.

May/June ‘10 | 9

(518) 782-0209 | (800) 688-1045 | Fax (518) 782-5433www.capcomfinancial.com

To receive an invitation or to RSVP, call (518) 782-0209.

* Investors should discuss tax-related strategies with a qualified tax advisor. ** There is no guarantee that the strategies discussed will be successful.

CAP COM Financial Services - Securities and annuities products offered through LPL Financial and its affiliates, Member FINRA/SIPC, a Registered Investment Advisor. CAP COM Financial Services is a division of Capital Communications Federal Credit Union. CAP COM Financial Services and Capital Communications Federal Credit Union are not registered broker dealers and are not affiliated with LPL Financial. Financial planning, tax preparation and insurance services offered through CAP COM Financial Services, LLC, a Registered Investment Advisor.

Workshops

Willis Reed

Not NCUA Insured May Lose Value No Credit Union Guarantee

10 | May/June ‘10

FoundationCapital Communications Cares Art Goedeke

Memorial Scholarship

The 2009 Art Goedeke Memorial Scholarship was presented to Niskayuna High School senior Andrew Chan during the Credit Union’s Annual Meeting on March 24. Andrew plans to pursue a degree in computer science at St. Lawrence University. Applicants were asked to write an essay about how popular social network sites like Facebook might change the way people interact. Andrew’s essay argued that social networking sites will enable groups to quickly rally around political issues and, in turn, hold elected leaders to higher standards. “In the future, Facebook and sites like it will not only be a site for socializing, but also a site for political awareness,” Andrew wrote. The $2,000 scholarship is a gift from the family of Art Goedeke Jr., a longtime Credit Union member and volunteer who had a passion for computer sciences.

Scholarship winner Andrew Chan stands with Arthur Goedeke III and his wife, Debby.

During the Credit Union’s annual Take Your Child to Work Day, children helped assemble care packages for soldiers serving overseas. The Foundation sends off packages twice a year as part of its Support Our Soldiers program. The packages contain items like board games, coffee, CDs, DVDs, magazines and snack items. “Our hope is to make the days a little brighter for our soldiers serving in places like Iraq and Afghanistan,” said event coordinator Carie Sala. To nominate a soldier for a care package, contact Carie at (518) 458-2195 ext. 3671 or send an e-mail to csala@capcomfcu.org.

Packing up for soldiers

Rachel Roemer, at left, and Jenna Giombetti carry a soldier’s care package during the annual Take Your Child to Work Day at the Credit Union’s Main Office.

Play ball!The Foundation joined the Tri-City ValleyCats in April to renovate the Brunswick Little League field before Opening Day. “We have strong ties to Rensse laer County and look forward to the fall opening of our Brunswick Branch,” said event coordinator Carie Sala.

Carie Sala lends a hand.

May/June ‘10 | 11

This year Seton Health is celebrating 160 years of service to the Capital Region community. Since 1850, the spirit of caring and giving has been the cornerstones of Seton Health and St. Mary’s Hospital. In 1981, the Seton Health Foundation was established to carry on that spirit and bring the best health care to our community. The Foundation helps fund state-of-the-art technology,

new facilities and an array of innovative programs and services, such as the Rensselaer Cares Prescription Assistance Program.

In 2009 the program provided free prescription drugs to more than 280 families. The Capital Communications Cares Foundation helps support Seton Health’s prescription drug program and shares the goal of bringing the spirit of caring and giving to Capital Region communities. The Seton Health Foundation is supported by generous donors and led by a group of 20 trustees. Seton Health is a comprehensive, integrated Catholic health care system anchored by St. Mary’s Hospital in Troy. Seton Health believes that the finest in patient care requires a constant investment in programs, people, buildings and equipment.

Building healthier communitiesFoundation Partner Profile

FOR MORE: Visit setonhealth.org/foundation, call (518) 268-5503 or e-mail msteiner@setonhealth.org.

The American Cancer Society’s Relay For Life events celebrate the lives of people who have battled cancer and boosts the ongoing fight to beat the disease. At Relay for Life events, teams camp out and take turns walking or running around a track or path. Each team is asked to have a representative on the track at all times during the event. Because cancer never sleeps, Relay events are overnight events. For more information about the 23 Relay For Life events in the Capital Region, please go to relayforlife.org or call (800) 227-2345. The Foundation is sponsoring four local events: •UnionCollege, May 15 starting at 4 p.m.

•GreenIsland,VeteransMemorial Stadium, June 5 starting at 6 p.m.

•AlbanyandColonie,Christian Brothers Academy, June 11 starting at 6 p.m.

•ShenendehowaHighSchool, June 11 starting at 7 p.m.

Relay for LifeGet your tee time todayJoin us at Wolferts Roost Country Club in Albany on Monday, June 14 at 10 a.m. for the Capital Communications Cares Foundation 15th Annual Charity Golf Tournament. The tournament is one of our Foundation’s largest annual fundraisers and proceeds will help Capital Region families in need. The 18-hole tournament usually sells out. Open slots for sponsors and other golfers remain open but are filling up fast.

To sign up or learn more:

Call Tournament Coordinator Carie Sala at (518) 458-2195

ext. 3671

Visit capcomfcu.org and look under “News and Events”

Leadership Award Gary Bliss Manager of Credit Risk Main Office 20 years of service TOP SalesChristopher Caradori Financial Service Associate Main Office 2 years of service

Employees Spotlight

TOP ServiceLisa Toomey Loan Officer Main Office 8 years of service TOP Support Brian Daniels Information Systems Associate Main Office 3 years of service

The Credit Union believes in recognizing employees for outstanding efforts in support of members and fellow employees. In March, the Credit Union recognized a manager with a Leadership Award and three staff members with TOP Awards.

Member Company SpotlightThe Albany Marriott is the perfect hotel for people traveling to the Capital Region for business, social events, conventions or vacations. Located near the heart of Wolf Road, the Marriott offers 359 beautifully appointed guest rooms, concierge-level rooms and 16,000 square feet of meeting space. The Market restaurant and Chats lounge provide a variety of dining and beverage options. The hotel also provides free shuttle service to the Albany International Airport. For more, visit albanymarriott.com.

*Offer cannot be combined with any other discount and is not valid on alcoholic beverages. Discount is valid for parties of up to 10 people and only one check will be presented per table.**Offer details vary by vendor. Effective date of the program is 2/1/10. Credit Union does not endorse, recommend, or guarantee the products or services of Member Companies. Previous purchases excluded. Program subject to change or cancellation without notice.

Member Discount: Show your Capital Communications membership card while dining at The Market, the Albany Marriott’s restaurant, and receive a 25% discount.* The restaurant is located inside the hotel at 189 Wolf Rd. in Albany.

Visit capcomfcu.org for a complete list of discounts* available to Capital Communications members.