The Kingston Humane Society faced many challenges in 2016. At the forefront of our agenda were issues related to our aging premises. Pumps needed replacing, and premise repairs were required, with overall operating costs increasing. Thankfully, we received some generous donations from supporters and members, which helped keep us afloat!

The Capacity for Care model also came to the forefront of our plans for the organization. The board (led by our Animal Care Committee) began to examine how this model could better the quality of life of our feline friends. Enhanced cages, improved living conditions and quicker adoptions are all benefits of this model. Our analysis clearly showed that this program was what we needed to greatly improve the lives of our cat population.

Further advancements were done to our website and online giving plan in 2016. This work will be completed in 2017, but already our website analytics show an increase of 43% in website sessions and an increase of 38% in the number of users over 2015. Clearly, social media and website presence are key to successfully reaching our community!

Many community partners were instrumental in raising funds for the Kingston Humane Society. We thank these individuals, organizations and

Until every pet is wanted

your gift is needed

2016–2017 Message from the PresidentBy Duane Wisniewski President, Kingston Humane Society

2016 Annual Report

Continued on page 3

ContentsAbout the Kingston Humane Society .................2Fees for services ..................................................2Message from the President, cont’d. .................32016–17 Board of Directors ................................3The KHS team .....................................................4KHS committee reports ..................................5, 7KHS in the community: 2016 highlights ..........6–7We speak for those who cannot speak for themselves .......................................................82016 animal care statistics ............................ 8–102016 financial highlights .............................. 10–11Thank you to our supporters ............................12

2016 Financial Statements are available as a separate document.

Until every pet is wanted your gift is needed

The core activities of the Kingston Humane Society (KHS) include sheltering homeless, abused and neglected animals, facilitating adoptions, providing humane education and conducting cruelty investigations as an affiliate of the Ontario Society for the Prevention of Cruelty to Animals (OSPCA). The KHS is also a partner on the City of Kingston’s Disaster and Emergency Relief Team.

KHS promotes responsible pet ownership and compassion and respect for all animals and strives to ensure that every companion animal is wanted. Its mission is to

•careforinjured,abusedandhomelessanimals;•returnorfindhomesfortheseanimals;•promoteandorganizespay/neuterprograms;•undertakecrueltyinvestigations;•provideemergencyrescue;•providehumaneeducation;and•assistwiththeSt.LawrenceCollegeanimalcare

education programs.

We are

•anon-profitcharitableanimalwelfareorganization;

•reliantprimarilyonlocaldonationsandsupporttoassistwithourmission;

•theonlyopenshelterintheregion,acceptingeveryanimalbroughttous;

•committedtoourmissionandtoworkingwith reputable and established rescue groups province-wide;

•alastresort,providingahavenfromthehazardsandcrueltyoflifeonthestreetorneglect;

•anaffiliateoftheOSPCA,withthe authority to investigate complaints of animal cruelty. (We are recipients of an OSPCA funding agreement, the amount of which is determined by funding criteria.)

KHS relies primarily on community donations for its programs. Sources of revenue and funding that we depend on include the following:

•individualandcorporatecharitabledonations•memberships•grants, which include an OSPCA funding

agreement•bequests•fundraisingcampaignsandevents•feesforservices

2016 Annual Report – 2

Our Mission

About the Kingston Humane Society

The KHS provides a number of services to assist pet owners and help the the community support local animals. These include

• accepting pets surrendered by owners, regardlessofbehaviouralorhealthissues;

• acceptingpetssurrenderedbyownersforeuthanasia;

• operatingpoundfacilitiesforlocalmunicipalities(in 2016, KHS held pound contracts with seven municipalities);

• actingasanagentforlicensingofpetswithlocalmunicipalities;and

• providingquarantineservicestosafelymonitoranimals at the request of the local public health unit.

Fees for services

Until every pet is wanted your gift is needed3 – 2016 Annual Report

Message from the President

2016–2017 Board of DirectorsDuane Wisniewski – President Janice Saunders – Vice President and

Corporate SecretaryAlison Clark – Vice PresidentKelley Wright – TreasurerTammy Donnelly – Chair DanaBabcock,LindaBeatty,RebeccaKelly,FrancineLeBlanc,CourtneyMurphy,Bill Penney

Executive DirectorConnie Ball

businesses, whose continued generosity is greatly appreciated!

The KHS continued to support animal welfare education in 2016, with Veterinary Technology and VeterinaryAssistantstudentsfromSt.LawrenceCollege attending classes at our shelter to gain experience and assist with the care of our animals.

In closing, 2016 was a challenging and rewarding year for our organization. None of what we achieved could have been done without the commitment and the hours of effort put in by our staff, volunteers and management.

(continued from page 1)

Case 16-788: “Annie,” canine, 3 years — found in need of medical attentionArrived: August 15, 2016 Condition: Emaciated; required dental care Time spent in KHS care: 43 days Found loving forever home: September 27, 2016

Annie was found roaming the streets, emaciated. She had been severely lacking in nutrition for quite some time. Because of this, Annie was placed on a re-feeding program, given small amounts of foods many times throughout the day, with veterinary staff monitoring her overall food intake. Once Annie gained enough weight, she had surgery to remove a broken and decaying tooth. Soon after, Annie was placed in our adoptions program. It didn’t take long for her forever home to find her. She is now a happy and loved pooch!

Until every pet is wanted your gift is needed 2016 Annual Report – 4

VolunteersKHS’s volunteer program includes a wide variety of opportunities, both at the facility and off site, includinghands-oninteractionwiththeanimalsas well as support activities such as helping with events, operating information booths, performing administrative tasks and doing maintenance and handiwork. In 2016, over 60,600 volunteers hours were logged, greatly enhancing the Society’s capacity for animal enrichment, public awareness and community support through fundraising.

Board of DirectorsThe KHS is governed by a volunteer Board of Directors whose members are elected by the Society’s membership. The Board is responsible for administering the affairs of the Society, including authorizing expenditures, entering into contracts and developing policy. The Board is composed ofacross-sectionofindividualsdrawnfromthecommunity who are committed to the organization and its mission.

The compassionate individuals who make up the KHS team ensure that all animals under our guardianship receive the highest standard of care. The team includes staff members, volunteers, a board of directors and community practitioners.

StaffKHS staff positions are executive director, operations manager, population manager, volunteer coordinator, fundraising and communications coordinator, client care specialists, kennel attendants, veterinary technicians, administrative assistant, veterinarian, and OSPCAagent(underpurchase-of-serviceagreementwith the OSPCA).

The Kingston Humane Society team

Case 16-1053: “Newman,” feline, 8 weeks — found injured at side of roadArrived: October 20, 2016 Condition: Critical, in pain, unable to use front limb Time spent in care of KHS: 71 daysFound loving forever home: December 30, 2016

Newman came to the shelter after being found with a severe injury to his front leg. He received an immediate veterinary examination and pain management for his injury. Our veterinary team diagnosed little Newman with a fracture and nerve damage to his limb, resulting in the inability to use his leg. The veterinarian felt that Newman had the best chance of recovery if his leg was amputated. Newman spent some time healing in a foster home with a staff member. Within a few days of entering our adoptions program, Newman’s forever family scooped him up and wouldn’t let go! They report that he is loving life in his new home.

Board members, staff and community volunteers serve on the following committees that support the organization: Governance, Nominations,

Finance, Operations, and Animal Care.

Animal Care Committee The committee was busy in 2016. It completed the research and legwork to begin implementing the Capacity for Care model to provide enhanced care and improved quality of life for the shelter’s cats. This model includes better enrichment, faster adoptions, improved health, more efficient treatment and a complete retrofit of our cat rooms to accommodate “kitty condos” that include an ensuite litter room. This new model is the cutting edge of shelter care and is best for the cats in our care. There are new and exciting changes still to come, and we look forward to sharing them with our members as they happen.

With the opening of our surgical clinic in 2014, a large proportion of our veterinary care is now completed on site. This allows us to provide medical care and ensure that animals are available for adoption without delay. This minimizes stress for our animals and has a significant cost advantage. We continue to offer microchip clinics as part of our

Until every pet is wanted your gift is needed5 – 2016 Annual Report

Committee reportscommitment to assist pet owners in our community.

Finance Committee The Finance Committee oversees the management of all financial assets of the Society. This includes monitoring revenues and expenditures, preparing financial

statements, reviewing and approving the annual budget, reviewing investment proposals with the Society’s financial advisor and insuring adherence to the Investment Policy.

In 2016, we continued our longstanding commitment to fiscal responsibility and financial transparency. Our investment in innovative programs reflects our dedication to remaining a progressive organization with a focus on sustainability and meeting future needs.

Governance CommitteeThe Governance Committee exists to oversee the affairs and policies of the Society. This committee is responsible for ensuring adherence to the Society’s bylaws, the Board election process, orientation

of Board members, development and maintenance of the Board Handbook, evaluation of the activities of the Board and development and review of the Society’s policies and procedures. Continued on page 7

Our tireless volunteers In 2016, KHS benefitted from a strong community commitment of more than 60,600 volunteer hours! Thisistheequivalentof29full-timeemployeesforone year and is almost double our volunteer hours for 2015! We would like to say thank you 60,600 times, once for each hour that a volunteer spent helping with the animals in our care, providing support in adoption of an animal, assisting in our operations or contributing to our financial security through fundraising support.

Engaging the communityAs identified in 2015, social media and website presence is an important way to reach the community. During 2016, we began to update our website and our online giving pages to integrate online donations with our donor database. Work will be completed in 2017 to make online donations easier and reduce administrative work. Our website analytics show an increase of 43.4% in website sessions from 2015 and a 38.7% increase in users.

Our signature community and fundraising events in 2016 included National Cupcake Day in February, Bowl for the Animals in April, Shelter DayinJune,theBigPawswalkatLakeOntarioPark in September, and, in October, a partnership with Elvis tribute artist Tim “E” Hendry, who performed One Night with Elvis at the Grand Theatre. In December our direct mail campaign had great success, as did our Homes for the Holiday winter open house and adoption event. Our monthly microchip clinics increased the likelihood of many pets being reunited with their families if lost.

Until every pet is wanted your gift is needed 2016 Annual Report – 6

KHS in the community: 2016 highlights Fundraising by the community Third-partyeventsareagreatwayforcommunitymembers to raise funds for the KHS. Members of the community who supported the KHS by holding fundraising initiatives included Pet Valu and customers, Global Pet Foods Store and customers, PetSmart and customers, Dale and Kim Holliday, Crafters for Critters, Starbucks, Princess AnimalHospital,theQueen’sUniversityLostPawsgroup, Just Fur Dogs, James Reid Fine Furniture, KingstonareaLCBOstores,AleHouse,JamesPurcellInsuranceBrokerLtd.,HauntedWalksInc.,Cloaked for Canines, FAB Hair and Aesthetics, and studentsoftheSt.LawrenceCollegeVeterinaryAssistant and Veterinary Technology programs. The KHS was also a beneficiary of a number of otherthird-partyevents,includingtheKingstonDragon Boat Festival. Donations from birthday parties, anniversaries and other special personal occasions were also greatly appreciated.

Until every pet is wanted your gift is needed7 – 2016 Annual Report

Operations Committee The Operations Committee oversees the overall operation of the shelter, including maintenance of the physical plant and property. It is responsible for allocation of space and resources and for ensuring adherence to governing legislation.

Repairs and maintenance of the building and upgrading processes remain the committee’s main focus. Outside repairs included new septic systempumps,eavestrough/downspoutrepairsand installation of heater cables. Internally, doors and hallway walls were repaired and painted and lighting repairs were made in a number of rooms. Upgrades to our payroll system and financial management processes were also made in 2016.

With the increased use of databases, upgrades were needed to secure our information. Additional surgical equipment was purchased, the largest being the scavenger, a piece of surgical equipment that helps animals under sedation to breathe. The age and size of our shelter is a challenge as the Committee continues to uphold the Society’s commitment to a safe and secure workplace for employees and volunteers and a warm, responsive environment for the animals in our care.

(continued from page 5)

Committee reports

Contributing to animal welfare education WeremaincommittedtotheSt.LawrenceCollegeVeterinary Assistant and Veterinary Technology educational programs. In 2016, 307 students fromSt.Lawrenceattendedclassesinourtwoclassrooms,gainingpractical,hands-onexperiencethat benefitted our animals.

KHS continues to take every opportunity to educate the public and advocate for community animals. Whether we are speaking to a pet owner reclaiming their animal from the pound, counselling a potential adopter or responding to inquiries from the public, our role is first and foremost to help those who cannot speak for themselves.

AdoptionsAdoption events are a way for us to promote KHS animals, increase their exposure for potential adopters and maintain a healthy number of animals at the shelter. Adoption events, which typically involve our felines, were held through the year at Pet Valu, PetSmart, Global Pet Foods and the shelter. Our thanks to these companies and to Birds ’n Paws for acting as satellite adoption centres.

Until every pet is wanted your gift is needed 2016 Annual Report – 8

As an affiliate of the OSPCA, we support the investigation of allegations of cruelty, neglect and abuse of animals in Frontenac County and educate the public on the humane treatment of animals. Our affiliation with the OSPCA ensures delivery of leadership in matters related to the prevention of cruelty to animals and the promotion of animal welfare and humane and suitable animal care, calls attention to unacceptable practices that harm animals, and permits us to investigate complaints of cruelty, carry out rescues, bring perpetrators of cruelty to court, advocate for humane laws and provide care to all animals in need.

TheKHS2016intakeofseized/custodyanimalsremained above provincial average: 8.8% for KHS, compared to 2.7% provincial average. Our area ranked second in eastern Ontario for OSPCA investigating activities. We saw a 10.8% increase from 2015 in search warrants as well as a 15% increase in orders for pet owners to seek veterinary care. In 2016,

•643OSPCAagentvisitswereconductedtoanimalownersinourarea;

•443complaintsofanimalcruelty,abuseorneglect, involving 289 dogs, 98 cats and 11

We speak for those who cannot speak for themselves

How you can report animal cruelty, abuse and neglect

To report suspected animal abuse, call the Ontario SPCA at 310-SPCA (7722) or 1-888-668-7722 ext. 327, or e-mail cruelty@ospca.on.ca, or contact Crime Stoppers at 1-800-222-TIPS (8477), your local Ontario SPCA branch, affiliated SPCA or Humane Society or the police.

2016 animal care statisticsAll animals entering the KHS shelter In 2016, the Kingston Humane Society received 1,995 animals: 1,380 cats, 553 dogs, and 62 other animals, including rabbits, birds, guinea pigs, rats, ferrets, reptiles, and a cow.

Total stray animals – those accepted through pound contracts and those brought in directly (not through pound contracts) – represented 65.9% of our intakes. Animals surrendered by their owners made up 21.7% of the total animals. Animals coming into our care through seizure by police, OSPCA agents, or other authorities represented 8.8%. Animals that leftourcareandthenwerere-admittedaccountedfor 3.0%, and 0.3% came in through transfer from other shelters or rescue organizations.

horses,wereinvestigated;

•31OSPCAsearchwarrantswereissued;

•115ordersweregiventopetownerstoseekveterinarycare;

•36animalswerefoundtobeinneedofimmediate care, were seized and were taken intocarebyKHS;and

•69animalsweresurrenderedbytheirownerswhen investigated regarding their level of care.

The KHS is grateful that the community supports the work of the Ontario SPCA and is committed to the protection of our community’s animals in need through our affiliation with the organization.

Until every pet is wanted 9 – 2016 Annual Report

We speak for those who cannot speak for themselvesAnimals coming directly into KHS’s care andpoundandseized/custodyanimalstransferred to KHS The information and graphs that follow refer to those animals who came into the care of the KHS as a charity, dependent on the donations and support of the community. These statistcs reflect the work that we do for the homeless, abused or unwanted pets in our community with nowhere else to go.

A total of 1,526 animals were admitted into the KHS program either by transfer through pound services, after being seized, directly from their owners, or asstraysinajurisdictionwherethereisnopoundcontract. Of these, 75.93% were cats, 20.41% were dogs, and 3.66% were other animals. Adoptive homes were found for 81.25% of these animals, which is significantly above the Ontario average. A total of 3.82% of intakes were transferred to KHS’s Barn Buddies program or to rescue organizations as they required behavioural intervention, palliative care, or treatments not manageable in a shelter environment.

A total of 1,017 surgeries were completed on KHS animals, including 919 spays and neuters only and

your gift is needed

Animals entering KHS through pound services The KHS provides pound services for a number of municipalities. In 2016, 592 cats and 348 dogs entered through pound services. We applaud our community pet owners, who in 2016 reclaimed their cats and dogs at rates well above the provincial average. Our cat reclaim rate was 4.39%, higher than the provincial average of 2.86%. Dogs were reclaimed at a rate of 32.7%, which is higher than the provincial average of 23.4%. A total of 510 unclaimed animals were transferred into the KHS program.

AnimalsenteringtheKHSasseized/custodyThe KHS provides shelter and medical care to animals who are removed from a home or situation if deemed to be in distress by an OSPCA agent or police officer under the OSPCA Act. A total of 172 animals were takeninasseized/custody.Manyoftheseanimalsweremedicallycompromisedand/orfacedbehaviouralchallengesthatarenotseenintypicalstrayorowner-surrendered animals. Of these, 120 were transferred into the care of the KHS.

2016 animal care statistics

Continued on page 10

Until every pet is wanted your gift is needed 2016 Annual Report – 10

(continued from page 9)2016 animal care statistics98 spays and neuters performed in combination with additional,insomecaseslife-saving,surgeries,suchasdental surgery, limb amputation and eye enucleation, to ensure that animals would have good quality of life and would qualify for the KHS adoptions program.

The KHS does not euthanize animals because of space or time constraints. All humane euthanasia is carried out by and under agreement with a veterinarian and is performed because of medical conditions that are chronic or untreatable in the shelter or behavioural concerns causing a risk to public safety. KHS animals requiring humane euthanasia accounted for 10.97%, which is below Ontario’s shelter average of 15.70%. The KHS also provides a service to community pet owners, allowing them to surrender a pet in need of humane euthanasia when they are unable to assume this cost, in order to prevent unnecessary suffering of our community’s pets. An additional 91 pets were surrendered into this community support program.

2016 financial highlightsThe financial position of the Kingston Humane Society continues to be strong. This is only possible through the generous support of the community, our donors and our partners. Our total assets are very consistent year to year, with 11% of our total assets attributed to our liabilities. The remainder of our assets can provide financial stability to meet our operational obligations.

Figure 2 shows the breakdown of the net assets balance for 2016. The unrestricted assets, which can be used for any purpose the board deems appropriate, increased to 49% of the total assets compared to 42% in 2015 and 43% in 2014.

Graphs and statistics are produced through PetPoint, a networked animal shelter data management system used by many shelters in Ontario, including KHS. Data for shelters not using PetPoint are not included in these figures.

Until every pet is wanted your gift is needed11 – 2016 Annual Report

2016 financial highlights ExpendituresFigure 3 provides a summary of our operating expenditures. Wages and benefits continue to be our largestoutlay,duetothelabour-intensivenatureofour operation. Some notable trends follow.

Veterinary fees and medicine costs in 2016 were 6%, compared to 9% in 2015 and 14% in 2014. Fewer animals entering the shelter, staff training and adherence to care and disease control protocols and moreefficienttreatmentsinouron-siteclinicattributeto the decline in veterinary fee costs to care for the homelessandinjuredanimalsthatcometous.

All other costs, which include costs for repair and maintenance to the shelter, food and adoption, computer maintenance, telephones, etc., represented 29%, a 6% increase from 2015. This grouping represents higher clinic stocking costs as the number of treatments and the repair and maintenance costs for the shelter increase. Repairs and maintenance of our aging shelter are prioritized, representing 8% of the other costs. Of the 29%, 13% represents other expenses, such as office supplies, insurance, telephone and professional fees.

IncomeDonations, bequests and memberships continued to be our largest source of income, representing 52% of total revenues in 2016 (44% in 2015 and 32% in 2014). Some other notable trends follow.

Fees for service are trending downwards, at 15% in 2016. This represented 19% of income in 2015 and 24% in 2014. Our services, such as owner surrenders, assisting pet owners requiring pet euthanasia, and rabies quarantine, will continue to decline as responsible pet ownership increases. Programs such as microchip clinics, municipal pet tag sales, public education and support for pet owners are having a positive effect in the community and reduce the need and thus the revenues in this area.

Income from adoptions is flat year over year and, looking forward, it is expected to remain flat or decline. In addition to responsible pet ownership programs in the community, the ban of sale of cats, dogsandrabbitsinpetstoresalsoreduces“spur-of-the-moment”petacquisitionanddecreasesthenumber of unwanted pets in our community.

Moving forward, we will continue monitoring expenses, income and our programs. Fundraising efforts need to be maintained as national, provincial and community charities continue to develop targeted campaignsfordonordollars.Asweenterthetwenty-first century, we must be ready to keep the Kingston Humane Society a relevant part of the community.

Thanks to our supportersThe Kingston Humane Society thanks all of the members, donors, volunteers, businesses and organizations and the community for helping homeless,injured,abusedandunwantedanimalsin our community get another chance in 2016.

Shelter hours: Monday to Friday, 11:00 AM to 6:00 PMSaturday & Sunday, 10:00 AM to 4:00 PMClosed on holidays

The Kingston Humane Society participates in the Royal Canin Elite Shelter Program, receiving points that offset the cost of food for the animals in our care when adopters register or purchase Royal Canin food from the shelter.

2016 Annual Report – 12Until every pet is wanted your gift is needed

•To care for injured, abused and homeless animals

•Toreturnorfind homes for these animals

•Topromoteandorganize spay/neuter programs

•Toundertakecrueltyinvestigations•Toprovideemergencyrescues•Toprovidehumaneeducation•Toassistwiththeeducationofveterinary

technology students

KHS mission

Please visit us at kingstonhumanesociety.caVisit our website to make a donation and for information on our upcoming events, adoptable animals, volunteer opportunities and other ways that you can make a difference in the lives of the animals in our community.

Follow us on Facebook and Twitter.

Kingston Humane Society1 Binnington Court, Kingston ON K7M 8M9 Phone:613-546-1291Fax:613-546-3398E-mail:board@kingstonhumanesociety.ca

Contact information

RegisteredCharityNo.11924-0604-RR0001

The Kingston Humane Society Veterinary Services Clinicisanon-siteCollege of Veterinarians of Ontario–accredited clinic, providing professional best practice treatments for animals in our care.