unlocking the value of data - adobe inc....internet banking so rs easier to an easy way to get back...

22
THROUGH DATA SOURCES, CUSTOMER ATTRIBUTES & TRAINING MATTHEW PETERS UNLOCKING THE VALUE OF DATA

Upload: others

Post on 29-Jul-2020

1 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

THROUGH DATA SOURCES, CUSTOMER ATTRIBUTES & TRAINING

MATTHEW PETERS

UNLOCKING THE VALUE OF DATA

Page 2: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

JENNYCREDIT CARD PROSPECT

Page 3: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

JENNYCREDIT CARD PROSPECT

Page 4: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

JENNYCREDIT CARD PROSPECT

Page 5: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

JENNYCREDIT CARD PROSPECT

Page 6: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

JENNYCREDIT CARD PROSPECT

Page 7: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

JENNYCREDIT CARD PROSPECT

Page 8: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

JENNYCREDIT CARD PROSPECT

Page 9: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

JENNYCREDIT CARD PROSPECT

Page 10: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

JENNYCREDIT CARD PROSPECT

Page 11: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

JENNYCREDIT CARD PROSPECT

NAB13 22 65

Page 12: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

INTEGRATE YOUR CUSTOMER DATA WITH YOUR DIGITAL MARKETING TOOLS

Page 13: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

Good Data in

Act

Good Data out

Enable your people

Page 14: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

- CUSTOMER DATA (DATA SOURCES)- THIRD PARTY DATA- CUSTOMER ATTRIBUTES (CRS)- DIGITAL BEHAVIOR

BRING GOOD DATA IN

Page 15: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

- LIVE STREAM (FIRE HOSE)- DATA WAREHOUSE - DATA FEED

TAKE GOOD DATA OUT

Page 16: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

ENABLE YOUR TEAMACCESS, KNOWLEDGE, DEBUGGING TOOLS & PROCESS

Page 17: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

BUILD THE TALENT COMMUNITY

Analytics Specialists & Facilitators

Expert Users

Advanced Users

Everyday Users

Page 18: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

BE ENGAGING EVEN AN INVITE CAN CREATE ENTHUSIASM

Page 19: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

MAKE DATA ACTIVATION EASY

Page 20: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

BEFORE:

3-4 WEEKS TO ACTIVATE

NOW:NOW:NOW:NOW:

LESS THAN AN HOUR

Page 21: UNLOCKING THE VALUE OF DATA - Adobe Inc....Internet Banking so rs easier to An easy way to get back home Get back to Account Summary with one s.mple Help when you need it most Get

THE KEY MESSAGES THE GOOD BITS

Teach your people

truly understand

the data

Build the

community and

support network

Take good data out

…and USE IT

Bring good data in

…and USE IT