university of utah's value summary improvement portal
TRANSCRIPT
VALUE SUMMARYImprovement Portal
“…. one of the greatest benefits I see in the Value Summary is it guides leadership to ask the right questions.”
Bob Pendleton, MD Chief Medical Quality Officer
LESS IS MOREToyota’s A3 approach to reporting is deceptively simple and incredibly practical. The Value Summary encourages productive dialogue by providing a concise, familiar, and manageable way to view improvement work at scale.
SUSTAINKnow when things work Know when things break
IMPROVEDocument your approach
Understand improvement
Recognize and celebrate progress
ENGAGEEngage your team Share your
progressCommunicate
across the organization
LEARNAsk the right questions
Fix the right problems
Use Lean & ISO principles
+ Value Equation
Lean 6s PDSA
• Project Definition• Baseline Analysis • Investigation• Improvement Design• Improvement
Implement• Monitoring
+ Value Methodology
+ Stakeholder Needs• MOC / PI-CME• Value Engineering (QI Training)• DNV (Accreditation)• ACGME CLER (Residents)• Operations (Annual Goals)
+ Toyota A3 ReportAll improvement efforts are focused on improving Quality & Service while reducing
Cost. Lean one-page reporting model
Value Summary Structure
Value Summary Report
Multi-Purpose Tool
DNV Accreditation
Value Engineering Training
ACGME CLER Residents
Operational Strategic Goals
MOC & PI-CME Credit
Value SummaryReporting
Value Summary Portal
http://pulse.utah.edu/go/ValueSummary
VS Portal Features
1 clickreporti
ng
Online Library
AttachDetails
Built-inHelp
Team Access
Leadership Value Profiles
Leader Dashboards
“…. it’s not enough to continue to get better. We must get better faster. ”
Sean Mulvihill, MD
AVP for Payer Strategy
THE IMPORTANCE OF IMPROVEMENTIn value based healthcare, how we improve is as important as the result itself. We must improve through measurement, teams, process, and systems.
Our approach - THE VALUE SUMMARY.