university of nebraska medical center university of …...quick-flash construction low-quality...
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University of Nebraska at Lincoln
University of Nebraska Medical Center
University of Nebraska Omaha
University of New Brunswick
University of New Hampshire
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University of New Mexico
University of North Texas
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University of St. Thomas
University of Tennessee Health Science Center
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University of Texas at Dallas
University of the Sciences in Philadelphia
University of Vermont
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Wellesley College
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Western Connecticut State University
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Wheaton College
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Williams College
Middlesex Community CollegePresenter: Emily Morris & Adam St. Denis
February 2016
Who Partners with Sightlines?
Robust membership includes colleges, universities, consortiums and state systems
2
* U.S. News Rankings
Sightlines is proud to
announce that:
• 450 colleges and
universities are
Sightlines clients
including over 325
ROPA members.
• 93% of ROPA
members renewed in
2014
• We have clients in 42
states, the District of
Columbia and four
Canadian provinces
• More than 100 new
institutions became
Sightlines members
since 2013
Sightlines advises state
systems in:
• Alaska
• California
• Connecticut
• Hawaii
• Maine
• Massachusetts
• Minnesota
• Mississippi
• Missouri
• Nebraska
• New Hampshire
• New Jersey
• Pennsylvania
• Texas
• West Virginia
Serving the Nation’s Leading Institutions:
• 70% of the Top 20 Colleges*
• 75% of the Top 20 Universities*
• 34 Flagship State Universities
• 13 of the 14 Big 10 Institutions
• 9 of the 12 Ivy Plus Institutions
• 8 of 13 Selective Liberal Arts Colleges
A Vocabulary for Measurement
The Return on Physical Assets – ROPASM
3
Asset Value Change
The annual
investment needed to ensure buildings will properly
perform and reach their useful life
“Keep-Up Costs”
Annual
Stewardship
The accumulation
of repair and modernization needs and the
definition of resource capacity
to correct them “Catch-Up Costs”
Asset
Reinvestment
The effectiveness
of the facilities operating budget, staffing,
supervision, and energy
management
Operational
Effectiveness
The measure of
service process, the maintenance quality of space
and systems, and the customers
opinion of service delivery
Service
Operations Success
Changing The Conversation On Campus
4
OPERATIONSImprove effectiveness
and lower facilities
overhead impact
CAPITAL $Multiyear plans that align
to mission and risk
SPACERelease the hidden value
in balance sheets
Peer Comparison Institutions
5
Comparative Considerations:
Size, technical complexity, region, geographic location, and setting are all factors included in
the selection of peer institutions.
Massachusetts Community Colleges
Berkshire Community College
Bunker Hill Community College
Bristol Community College
Cape Cod Community College
Greenfield Community College
Holyoke Community College
Massasoit Community College
Mass Bay Community College
Mt. Wachusett Community College
North Shore Community College
Northern Essex Community College
Quinsigamond Community College
Roxbury Community College
Springfield Technical Community College
Technical Complexity
Tech rating in line with peers
6
0
1
2
3
4
5
Tech Rating
MACC Peers = 2.91
Campus Density Factor
Density in line with peers
7
0
200
400
600
800
1,000
1,200
1,400
2007 2008 2009 2010 2011 2012 2013 2014 2015
Us
ers
/10
0,0
00
sq
. ft.
Middlesex Density Factor
MACC Peers = 998
0
200
400
600
800
1,000
1,200
1,400
1,600
1,800
2,000
Density Factor
MACC Peers = 992.36
Campus Density Factor Compared to Peers
Campuses busy across MACC system
8
Maintenance Operations Operating Costs
Replacement Value Energy Consumption
Impacts
Campus Quick Facts
9
Density
1,106 users per 100K GSF
Building Count
Main Campus: 21
Acreage
185
67YEARS
Weighted
Construction
Age
44YEARS
Weighted
Renovation
Age
1 2 3 4 5
Tech
Rating
3.32
Replacement Value
$229M 0r $413/GSF$
Putting Your Campus Building Age in Context
The campus age drives the overall risk profile
10
Pre
-Wa
r
Built before 1951
Durable construction
Older but typically lasts longer P
os
t-W
ar
Built from 1951 to 1975
Lower-quality construction
Already needing more repairs and renovations
Mo
de
rn Built from 1976 to 1990
Quick-flash construction
Low-quality building components Co
mp
lex Built in 1991 and newer
Technically complex spaces
Higher-quality, more expensive to maintain & repair
Pre-War Post-War Modern ComplexPercent of Total
Space 40%Percent of Total
Space 27%
0%
5%
10%
15%
20%
25%
30%
% o
f G
SF
Sightlines Database- Construction Age My Campus
8% 8% 8% 8% 7% 7% 7%
67% 67% 67%
43%40% 40% 40%
47% 47%
4% 4% 4%
28%27% 27% 27% 27% 23%
21% 21% 21% 21%26% 26% 26% 26% 30%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2007 2008 2009 2010 2011 2012 2013 2014 2015
Space Distribution by Construction Age
Under 10 10 to 25 25 to 50 Over 50
Campus Age Profile Over Time
11
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Middlesex CC Peer Average
Bu
ild
ing
Ag
e
Campus Age by Category
Under 10 10 to 25 25 to 50 Over 50
Campus Age Profile
Understanding the Impact of Age on Capital & Operations
12
High Risk
High Risk
Buildings Under 10
Little work. “Honeymoon” period.
Low Risk
Buildings 10 to 25
Short life-cycle needs; primarily space renewal.
Medium Risk
Buildings 25 to 50
Major envelope and mechanical life cycles come due. Functional obsolescence prevalent.
Higher Risk
Buildings over 50
Life cycles of major building components are past due. Failures are possible. Core modernization cycles are
missed.
Highest risk
84%
53%
Asset Value Change
13
$0.0
$1.0
$2.0
$3.0
$4.0
$5.0
$6.0
$7.0
FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15
$ in
Millio
ns
Existing Space vs. New Space
Existing Space Investment New Space Investment
Capital Spending Increasing Steadily
No new space added to campus in recent years
14
Average Investment: $2.1M
*Includes Infrastructure Projects
15
Capital Investment Ramps Up in Recent Years
MXCC surpasses peer investments in FY14 and FY15
$0.00
$2.00
$4.00
$6.00
$8.00
$10.00
$12.00
$14.00
$/G
SF
Existing Space Spending
MXCC Annual Average = $4.49/GSF MACC Peer Average = $5.43/GSF
MXCC MACC Peers
16
MXCC Continues Period of Renewal
MACC peers have not been investing back into their campuses
$0.00
$2.00
$4.00
$6.00
$8.00
$10.00
$12.00
$14.00
$/G
SF
Existing Space Spending
MXCC Annual Average = $4.49/GSF MACC Peer Average = $5.43/GSFAverage FY07-09 Average FY10-12Average FY13-15
MXCC MACC Peers
$0.00
$2.00
$4.00
$6.00
$8.00
$10.00
$12.00
$14.00
$/G
SF
Total Investment Over Time
Envelope/Mechanical spending remains focus and grows in FY14 and FY15
17
Envelope/Mechanical Space/Programming
Average
MXCC MACC Peers
Consistent Project Selection Over Time
MXCC Outspends Peer Group on Envelope/Mechanical Space
18
Envelope/Mechanical
Space/Programming
MXCC
MACC
Peers
69%
31%
FY07-FY11
67%
33%
FY12-FY15
77%
23%
FY12-FY15
81%
19%
FY07-FY11
$6.9
$2.8$2.1
$3.3
$1.2
$0.0
$1.0
$2.0
$3.0
$4.0
$5.0
$6.0
$7.0
$8.0
3% Replacement Value Life Cycle Need Annual Investment Target
$ in
Millio
ns
FY15 Annual Investment Target
Envelope/Mechanical Space/Program
Defining an Annual Investment Target
Annual Funding Target: $3.3M
19
Functional obsolescence drives investment prior to life cycles &
discounts the annual investment
target
Replacement Value: $229M
$6.1M $3.3M
$0.0
$1.0
$2.0
$3.0
$4.0
$5.0
$6.0
$7.0
$8.0
$9.0
$10.0
2007 2008 2009 2010 2011 2012 2013 2014 2015
$ in
Millio
ns
Total Capital Investment vs. Funding Target
Annual Stewardship Life Cycle Need Annual Investment Target
Chasing the Moving Target
Includes only the investment in existing facilities
Increasing Backlog & Risk
20
Increasing Net Asset Value
Lowering Risk Profile
21
Stewarding Campus At Higher Levels than Peers
Two year average rises to 100% of stewardship target
0%
20%
40%
60%
80%
100%
120%
140%
% o
f T
arg
et
Total Annual Stewardship
Annual Average for FY07 to FY15= 46% MACC Peer Average = 30%
Annual Average for FY14 to FY15 = 100%
MXCC MACC Peers
$0.0
$1.0
$2.0
$3.0
$4.0
$5.0
$6.0
$7.0
$8.0
$9.0
$10.0
2007 2008 2009 2010 2011 2012 2013 2014 2015
$ in
Millio
ns
Total Capital Investment vs. Funding Target
Annual Stewardship Asset Reinvestment Life Cycle Need Annual Investment Target
Capital Spending Helps Reach Investment Target
Includes only the investment in existing facilities
22
Increasing Backlog & Risk
Increasing Net Asset Value
Lowering Risk Profile
*Excludes Infrastructure Projects
Backlog Steadily Increases Over Time
24
$0
$20
$40
$60
$80
$100
$120
$140
$160
$180
$200
FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15
$/G
SF
Asset Reinvestment Need Over Time
MXCC Backlog Below That of Peers
Total backlog is below peers by $33/GSF for FY15
25
$0
$50
$100
$150
$200
$250
$300
$350
BCC QCC NECC STCC BRCC CCCC GCC HCC MBCC RCC MCC BHCC MXCC NSCC MWCC
$/G
SF
FY15 Total Campus Backlog
MXCC Peers = $172/GSF
Increasing Tech Rating
Planning for the Future
26
ROPA+ Prediction Overview
Regionalized Costs Based on Comprehensive Database of Building Systems
27
6 SubsystemsRoof
Envelope
HVAC Systems
Electrical
Plumbing
Interiors
96% of Building Costs
Work Last Completed
Estimated Next
10-Year Prediction
Model
ROPA+ Prediction: Middlesex CC’s Story
28
$64.9
$0
$10
$20
$30
$40
$50
$60
$70
Asset Reinvestment Need
Do
lla
rs i
n M
illio
ns
Asset Reinvestment
Need
$9
$46
$9
$0
$10
$20
$30
$40
$50
$60
$70
Total 10 YR Need
Do
lla
rs i
n M
illio
ns
Asset Reinvestment
Need
Renewal Need:
The Life Cycle needs coming
due between 2016 – 2025.
Modernization &
Infrastructure:
Distributed over 7 years.
Current Need:
Today’s needs that represent
the Highest Risk.
SMALL Building Renovation, 0%
Roofing, 6%
Electrical, 0%
Plumbing, 0%
Interiors, 19%
HVAC, 34%
Building Exteriors, 41%
Total Current Need by System
Current need is inclusive of all items in backlog
Current Need is Highest in Envelope Work
Buildings Under 10K Square Feet are “Small Buildings”
29
$9
$46
$9
$0
$25
$50
$75
Total 10 Year Need
To
tal D
olla
rs in
Millio
ns
Prediction Model
Infrastructure & Modernization NeedRenewal NeedCurrent Need
Distribution of Renewal Needs FY16-FY25
Lifecycle Need Over The Next 10 Years
30
$0
$2
$4
$6
$8
$10
$12
$14
$16
2016 2017 2018 2019 2020 2021 2022 2023 2024 2025
To
tal D
oll
ars
in
Millio
ns
Total 10 Year Renewal Need
Mechanical Envelope Space Renewal Average
58%26%
16%
Distribution of Renewal
Need (FY16-FY25)
Distribution of Renewal Needs FY16-FY25
We Can Consider a Rolling 3- Year Average to Level Out Investment Needs
31
$0
$2
$4
$6
$8
$10
$12
$14
$16
2016 2017 2018 2019 2020 2021 2022 2023 2024 2025
To
tal D
oll
ars
in
Millio
ns
Total 10 Year Renewal Need
Mechanical Envelope Space Renewal Average
50%
28%
22%
Distribution of Renewal
Need (FY16-FY25)
49%
16%
35%
Distribution of Historical Investment (FY11- FY15)
Mechanical Envelope Space Renewal
58%26%
16%
Distribution of Renewal Need (FY16-FY25)
Comparing the Past and the Future
Space Renewal Need Increases Over Next 10 Years
32
ROPA+ Prediction: Predictive Investment Model
33
$9
$46
$9
$0
$10
$20
$30
$40
$50
$60
$70
Asset Reinvestment Need
Do
lla
rs i
n M
illio
ns
Asset Reinvestment
Need
$0
$5
$10
$15
$20
$25
Do
lla
rs i
n M
illio
ns
10 Year Capital Forecast
Current Need Renewal Need
Modernization & Infrastructure Average Need
$0
$5
$10
$15
$20
$25
Do
lla
rs i
n M
illio
ns
10 Year Capital Forecast
Current Need Renewal Need Modernization & Infrastructure Projected Investment Average Need
• Current funding will NOT address all the needs over the next 10 years.
• Prioritizing buildings needs is critical.
Projected Investment vs. 10 Year Needs
34
$9
$21
$46
$9
$0
$10
$20
$30
$40
$50
$60
$70
Asset
Reinvestment
Need
Projected
Investment
Do
lla
rs i
n M
illio
ns
Asset Reinvestment
Need
$0.0
$1.0
$2.0
$3.0
$4.0
$5.0
$6.0
$7.0
$8.0
$9.0
$ in
Millio
ns
Total Capital Investment Projections
Average Investment
Asset Reinvestment
Annual Stewardship
Annual Investment Target
Life Cycle Need
Historical Average Would Not Address Needs
Additional capital needed to address current needs
35
Prioritizing Current Needs by Building
36
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%NAV by Building Investment Strategy
100%-85%
85%-
70%
70%-
50%
Below 50%
Capital Upkeep Stage: Primarily new or
recently renovated buildings with sporadic building repair & life cycle needs; “You pick
the projects”
Repair and Maintain Stage: Buildings are
beginning to show their age and may require more significant investment on a
case-by-case basis
Systemic Renovation Stage: Buildings
may require more significant repairs; large capital infusions; “The projects pick you”
Transitional/Gut Renovation/Demo
Stage: Major buildings components are in jeopardy of failure. Reliability issues are
widespread throughout the building.
NAV Index
Replacement Value – Backlog
Replacement ValueNet Asset Value =
Match Needs to Program Value
Not all buildings on campus are created equal
37
High
Low
Poor Excellent
Building Condition
Poor Building Condition, High Program Value
Pro
gra
m V
alu
e
Operating Effectiveness
38
Total Facilities Operating Actuals Above Peers
MXCC funds more than other peers
39
$0.00
$2.00
$4.00
$6.00
$8.00
$10.00
$12.00
$14.00
$/G
SF
Facilities Operating Actuals
Daily Service PM Utilities MACC Peers = $7.71/GSF
Increasing Tech Rating
40
Daily Service spending double that of peer average in FY15
$0.00
$2.00
$4.00
$6.00
$8.00
$10.00
$12.00
$/G
SF
Daily Service Actuals
MXCC Annual Average = $7.94/GSF MACC Annual Average = $5.06/GSF
MXCC MACC Peers
Increasing Daily Resource Costs
Improving Planned Maintenance Yields Savings
Planned Maintenance remains steady past four years
41
$0.00
$0.05
$0.10
$0.15
$0.20
$0.25
$0.30
$0.35
$0.40
$0.45
FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15
$/G
SF
Historical Planned Maintenance
PM Avg.
Opportunity for Savings:
Invest $1.00 in PM now
OR
Spend $2.73 in reactive
maintenance later*
$1.00
$2.73
$0.00
$0.50
$1.00
$1.50
$2.00
$2.50
$3.00
Planned Maintenance Reactive Maintenance
Inc
rem
en
ts o
f O
pe
rati
on
al
Sp
en
din
g
Planned Maintenance Less than Peers
MXCC falls short of peer average by $0.11/GSF; Additional $61,000 would meet peer average
42
$0.00
$0.10
$0.20
$0.30
$0.40
$0.50
$0.60
$/G
SF
Planned Maintenance vs. Peers
MACC Peers = $0.29/GSF
Increasing Tech Rating
Energy Management at MXCC
Looking into energy consumption
43
0
3
6
9
12
FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15
kW
h/G
SF
Electric Consumption
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15
BT
U/G
SF
Fossil Fuel Consumption
Energy Management at MXCC
Fossil consumption trends with degree days, while electricity stays steady
44
0
100
200
300
400
500
600
700
0
3
6
9
12
FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15
CD
D
kW
h/G
SF
Electric Consumption
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15
HD
D
BT
U/G
SF
Fossil Fuel Consumption
Consuming less energy than peers
45
0
10
20
30
40
50
60
70
80
FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15
BT
U/G
SF
(th
ou
san
ds
)
MXCC Energy Consumption
Fossil Fuel Electric
0
20
40
60
80
100
120
140
160
BT
U/G
SF
(th
ou
san
ds
)
MACC Peers Energy Consumption
MACC Peers = 90,315 BTU/GSF
Energy Consumption Over Time
Increasing Tech Rating
Energy Unit Cost
Spending above peers average on Utilities
46
0
5
10
15
20
25
30
35
40
$/M
MB
TU
MXCC Energy Unit Cost
0
5
10
15
20
25
30
35
40
$/M
MB
TU
MACC Peers Energy Unit Cost
MACC Peer Average
Increasing Tech Rating
Age of Campus Strains Maintenance Operations
Maintenance staff cover less space than peers
47
0
1
2
3
4
5
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
180,000
GS
F/F
TE
Maintenance Staffing
General Repair/Impression Index
0
5
10
15
20
25
30
BC
C
QC
C
NE
CC
ST
CC
BR
CC
CC
CC
GC
C
HC
C
MB
CC
RC
C
MC
C
BH
CC
MX
CC
NS
CC
MW
CC
FT
E/S
up
erv
iso
r
Maintenance Supervision
$0$5,000
$10,000$15,000$20,000$25,000$30,000$35,000$40,000$45,000$50,000
BC
C
QC
C
NE
CC
ST
CC
BR
CC
CC
CC
GC
C
HC
C
MB
CC
RC
C
MC
C
BH
CC
MX
CC
NS
CC
MW
CC
$/F
TE
Maintenance Materials
*Institutions Ordered by Tech Rating
Density of Campus Effects Custodial Operations
Low coverage ratios with less supervision
48
0
1
2
3
4
5
0
10,000
20,000
30,000
40,000
50,000
60,000
GS
F/F
TE
Custodial Staffing
0
10
20
30
40
50
60
ST
CC
BC
C
GC
C
CC
CC
RC
C
MW
CC
NE
CC
HC
C
MB
CC
MC
C
NS
CC
MX
CC
BR
CC
QC
C
BH
CC
FT
E/S
up
erv
iso
r
Custodial Supervision
$0
$2,000
$4,000
$6,000
$8,000
$10,000
$12,000
ST
CC
BC
C
GC
C
CC
CC
RC
C
MW
CC
NE
CC
HC
C
MB
CC
MC
C
NS
CC
MX
CC
BR
CC
QC
C
BH
CC
$/F
TE
Custodial Materials
*Institutions Ordered by Density Factor
Cleanliness Inspection Index
Grounds Operations
Limited supervision of workers with low material spending; score remains high
49
0
1
2
3
4
5
0
10
20
30
40
50
60
70
80
90
Ac
re/F
TE
Grounds Space Coverage
Grounds Inspection Index
0
5
10
15
20
25
30
35
40
45
GC
C
HC
C
MW
CC
MB
CC
BR
CC
MC
C
BC
C
QC
C
RC
C
BH
CC
NE
CC
NS
CC
ST
CC
MX
CC
CC
CC
FT
E/S
up
erv
iso
r
Grounds Supervision
$0
$10,000
$20,000
$30,000
$40,000
$50,000
$60,000
GC
C
HC
C
MW
CC
MB
CC
BR
CC
MC
C
BC
C
QC
C
RC
C
BH
CC
NE
CC
NS
CC
ST
CC
MX
CC
CC
CC
$/F
TE
Grounds Materials
*Institutions Ordered by Grounds Intensity
Concluding Comments
50
OPERATIONSImprove effectiveness
and lower facilities
overhead impact
CAPITAL $Multiyear plans that align
to mission and risk
SPACERelease the hidden value
in balance sheets
Aging Space profile
compared to peers has contributed
towards operational
strain on campus
Lack of capital has
led to deferral of high-risk needs in building systems.
Operational demand evolved due
to capital need throughout campus
Action Items
1. Utilize the Prediction model to target the highest, most immediate need buildings on campus. One–time capital infusions are required to address the $9M current needs at Middlesex. An additional $46M of renewal needs is also coming due over the next 10 years.
2. Continue to prioritize mechanical and envelope needs over space and programming projects. A majority of the renewal needs coming due in the next ten years are mechanical in nature.
3. Grow stewardship of campus through operational planned maintenance.
4. Monitor staffing ratios to make sure Facilities is meeting the current needs of campus. As systems are reset operational strain should be alleviated. Continue to assess staffing levels to make sure the resources available are meeting the demands of the facilities.
51
Questions and Comments
52