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University of Minnesota Duluth

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IT and Educational Technology: What's Pedagogy Got to Do With IT?

Shelly McCauley Jugovich

Bruce Reeves

Information Technology Systems and Services



Room Poll

● How many faculty are here today?● How many IT?● How many administrators?● Other groups represented?


Why are you here today?


Why are we here today?

● To Share:

1. How we addressed the need to combine the teaching of how to use an educational technology tool with the pedagogical use of the tool.

2. How we gained the acceptance of IT teaching pedagogy.

3. How we measured success.

4. Our recommendations.


Combined pedagogy with the technology tool.

● On our campus technology was taught by two different groups with two different goals:

1. Information Technology Systems and Services (ITSS) ● ITSS taught how to use the tool.

2. Instructional Development Service (IDS) ● IDS taught how to teach effectively with the

tool.


Combined pedagogy with the technology tool.

● Our faculty asked us (IT) how to teach with the technology tool they were learning.

● "teachers will need to learn the pedagogical (not just technical) priorities related to instructional technologies." (Diaz, 2001)

● What others are doing– California State University, Los Angeles– Georgetown University– Ohio University– University of Kentucky– University of Maryland


Gained acceptance of IT teaching pedagogy

● Addressed skepticism about IT teaching pedagogy. What skepticism?– “We have some great technical support

people who in many cases are perhaps even more conscientious and helpful than the faculty they support. However, they are not experienced in pedagogy, teaching, and learning. A wall separates us. It arises from differences in training, job function, language, and so forth.” (Tarjan and Spence, 2003, What I Learned About Technical Support People section, para. 1)



● Addressed skepticism about IT teaching pedagogy. What skepticism?– “Frequently faculty who would like to use

technology are bewildered by the jargon and by the unfortunate arrogance of the technical experts they must work with, who, for all their technical expertise are, not surprisingly, sometimes woefully ignorant about pedagogy, and have no interest or understanding of the humanities.” (Spangenberg, 2004, para. 3)



● Addressed skepticism about IT teaching pedagogy. What skepticism?– “We have another service (i.e., IDS) with 'real'

pedagogy professionals.” (Anon)



● Addressed organizational barriers– Department structures– People in positions of power acting as

blockers



● Demonstrated our experience with, knowledge of, and commitment to pedagogy.

● Partnered with the “real” experts (IDS).● Publicized credentials.● Addressed personality issues.

● “You're not like normal IT people.” (Anon)


How we measured success.

● Campus community – Received positive feedback from the faculty

and staff.– Continued requests for combined

technological and pedagogical training.– Strengthened the working relationship with

IDS.


Our Recommendations:

1. Make an assessment of the current climate on your campus to aid in formulating a strategy.

2. Create a partnership with your equivalent IDS department if you have not already.

3. Make an ongoing commitment to learning about pedagogy.

4. Create relationships built on trust.


Our Recommendations:

5. Make a commitment to modeling sound pedagogical practices in the services you provide.

6. Make a commitment within your IT department to hire individuals with pedagogical backgrounds.

7. Keep the focus on improving student learning.


Questions?

How many IT departments are doing something like this already?– Do you fly under the radar?– Are you in the open about it?


References

● Diaz, D. P. (2001). Taking Technology to the Classroom:Pedagogy-Based Training for Educators. Retrieved October 30, 2005, from http://technologysource.org/article/taking_technology_to_the_classroom/

● Tarjan, J. and Spence, D. (2003). What I (a Faculty Member) and What I (a Chief Academic Officer)Learned From Team Teaching in Both a Classroom and a Distance Learning Environment. Retrieved March 2, 2006, from http://www.exchangesjournal.org/print/print_1109.html

● Spangenberg, L. (Nov. 2004) Re: IT: Instructional Technology (Blog) About this Blog. Retrieved March 2, 2006, http://www.digitalmedievalist.com/it/about.html


Additional Readings

● Ives, S. and Steinbrenner, K. (2005) Bridging the Divide: Combining Faculty Centers and Instructional Support http://www.educause.edu/content.asp?page_id=666&ID=ERB0509&bhcp=1

● Hitch L., Erskine P., and Dancause B. (2004) Filling a Void in IT Professional Development: Understanding Higher Education

http://www.educause.edu/LibraryDetailPage/666?ID=ERB0412

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