Copyright ©uab bank

United Amara Bank Ltd.

Mobile Banking User Guide

Operation Department

Version 1.0 . February 2019

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Contents 1. Online Register ......................................................................................................................................................... 2

1.1 Apply to Online Register ........................................................................................................................................ 2

1.1.1 Online Register by Existing bank account .......................................................................................... 2

1.1.2 Validate OTP ........................................................................................................................................... 4

2. Log In ........................................................................................................................................................................ 6

2.1 New First time user login ........................................................................................................................................ 6

2.2 Agree the Terms & Condition ........................................................................................................................... 7

2.3 Create the Security Question ........................................................................................................................... 8

2.4 Change of Password Re Login ........................................................................................................................... 9

2.5 Touch ID .......................................................................................................................................................... 11

2.6 Forgot Password ............................................................................................................................................. 12

3. Dashboard .............................................................................................................................................................. 13

3.1 My Accounts .................................................................................................................................................. 13

3.2 My Favorites ........................................................................................................................................................ 13

4. Left Burger Menu ....................................................................................................................................................... 14

4.1 Funds Transfer > Own A/C .................................................................................................................................... 14

4.2 Funds Transfer>within UAB A/C ........................................................................................................................... 16

4.3 Pay Bills ................................................................................................................................................................. 18

4.4 Credit Cards .......................................................................................................................................................... 20

4.5 Manage Beneficiary and Billers >Manage Beneficiary>Add Payee ...................................................................... 21

4.6 My Transactions ................................................................................................................................................... 22

4.7 Contact Us ............................................................................................................................................................ 23

4.8 My Profile ............................................................................................................................................................. 23

4.9 Mails ..................................................................................................................................................................... 24

5. နးစပရာ ဘဏခြမား၊ ATM မားက ရာေဖြျခငး .......................................................................................................... 25

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1. Online Register

1.1 Apply to Online Register

1. Online register ျပလပရနအတြက UAB တြင ဘဏစာရငးရရမည။

2. “Are you new?” ကႏပပါ။

1.1.1 Online Register by Existing bank account

1. UAB Bank Account (or) Credit Card တစခရရမသာ Online Register ျပလပႏငမညျဖစသည။

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2. Select Type တြင Account Number (or) Credit card ေရြးႏငသည။

3. User ID တြင မမအသးျပလေသာနာမညအားျဖညသြငးရမည။ Space မပါ ငရပါ။

4. Select Type ၌ A/C အားေရြးခယခပါကA/C numberရကထညေပးရမည။ Credit card ေရြးထားပါက Card

number ရကထည႕ပါ။

5. Date of Birth ေနရာတြင A/C ဖြငခစဥ ေပးခသညအတငးေရြးခယေပးရမည။

6. Continue ႏပၿပးလင မမစာရငးဖြငစဥကျဖညသြငးခေသာဖနးနပါတသ႔ OTP Message ေပးပပါလမမည။

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1.1.2 Validate OTP

1. မမဖနးသ႔ ငလာေသာ OTP ကOne Time Password ေနရာတြင ရကထညေပးရမည။

2. Continueက ႏပပါ။

3. Success Message ေပၚလာမည။

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4. Success ျဖစလင မမ Email သ႔ User ID ႏင Password ပါေသာ PDF ဖင ေပးပ႔ပါလမမည။ PDF ဖငကဖြငရန

Password ေနရာတြင မမ၏ Date of Birth အားထညသြငးေပးရမည။ (Format e.g. “DDMMYY” 01Jan1990).

Space မပါဝငရပါ။

5. PDF တြင ပါရေသာ User ID ႏင Password ျဖင United Amara Bank Mobile Banking တြင အသးျပႏငမည

ျဖစသည။

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2. Log In

2.1 New First time user login

1. မမ Email သ႔ရရလာေသာUser ID က User Name ေနရာတြင ရကထညပါ။

2. Password ရကထညပါ။

3. Log In ႏပပါ။

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2.2 Agree the Terms & Condition

1. Terms and Conditions (Disagree , Agree ) ေပၚလာမည။

2. Agree ျပလပေပးရမည။

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2.3 Create the Security Question

1. Security Question မားကအနညးဆး(၂)ချဖညေပးရမည။

2. Continue က ႏပပါ။

3. Successfully Message ေပၚလာမည။

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2.4 Change of Password Re Login

1. User Name ထညပါ။။

2. Password ထညပါ။။

3. Username ကမတထားခငလင Remember Username box ကအမနျခစျခစေပးပါ။

4. Login In က ႏပပါ။

5. ရက (၉) တငး Password ေျပာငးရန အၾကေပးစာေပၚလာပါလမမည။

6. OK က ႏပပါ။

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***Passwordကေအာကပါစညးကမးခကမားအတငးပါဝငဖြ႕စညးေပးမည။***

1. ေျပာငးလလေသာ Password သည အနညးဆး၅လး ႏင အမားဆး ၂ ထက မပရပါ။

2. Alphabet Letter (eg. abcde….), Number (eg. 12345….) ႏင Special Characters (eg.

@&!#$....)တ႔ပါ ငရမည။

3. User ID အားလး မပါ ငရပါ။

4. Space မပါ ငရပါ။

5. New Password သည ယခငက အသးျပခေသာ Password မားႏင မတညရပါ။

Change Sign In Password

1. ကယပင Password ျပလပရန Log In Password အသစျပလပေပးရမည။

2. Current Log In Password ေနရာတြင မမ Email သ႕ ငလာေသာ Password ကျဖညသြငးေပးရမည။

3. New Log In Password ေနရာတြငအသစေျပာငးလအသးျပလေသာPasswordအသစအား ျဖညေပးရမည

4. Confirm New Log In Password ေနရာတြင New Log In Password အားထပမျဖညသြငးေပးရမည။

5. Submit button ကႏပပါ။

6. Change Password Success Message ေဖာျပမည။

7. Password အသစျဖင Mobile Banking အားျပနလညအသးျပႏငမညျဖစသည။

8. Login >> UAB Mobile Banking Account အား Login ဝငရာတြင User Name ႏင Password

တ႔ကမနကနစြာရကထညရနလအပပါသည။ User Name (or) Password တ႔ကမားရကပါက Error Message

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ကေတြ႔ရမညျဖစသည။User Name (or) Password ငါးႀကမမားရကမပါက Account လျခေရးအတြက System မ

Account အား Lock ျပလပမညျဖစပါသည။ Lock ကသြားလင uab bank call center သ႔ အေၾကာငးၾကား၍

Unlock ျပလပရမညျဖစပါသည။(ပစတက စစဥထားေသာ ကယေရးအခကအလက စစစမႈျပလပသည

ကလကခရမည။)

2.5 Touch ID

1. Log In ငၿပးလင “Biometric Register ျပလပလပါသလား” ဟေသာ Message ေပၚလာမည။

2. Yes ႏပလင Biometric Register လပရန screen ေပၚလာမည။မမလကေဗြကဖနး၏ sensor ပါေသာေနရာတြင

လကေဗြႏပလင Success Message ေပၚလာမည။

3. ၿပၤးပါက fingerprint အသးျပကာဝငေရာကႏငမညျဖစသည။ Finger print ျဖင Login ငႏငသည။ (သ႔မဟတ)

Password ျဖငလညး Login ငႏငသည။ မမ fingerprint ျဖင Login လပခငပါက fingerprint logo

ေပၚဖလကပါ။ ၿပးေနာကမမ၏ဖနး၏ fingerprint sensor ေပၚတြင မမသကဆငရာလကေဗြကဖႏပျခငးျဖင login

ဝငႏငမညျဖစသည။

4. Cancel ႏပလင My Account Dashboard ေပၚလာမည။

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2.6 Forgot Password

1. Password ေမသြားခလင Log In Page တြင “Forgot Username or Password?” ကႏပ၍ Password

အသစေတာငးႏငသည။

2. I forgot my Password ကေရြးခယရမည။

3. Username တြင မမ User ID ကထည၍ Continue ႏပပါ။

4. OTP ကထည၍ Continue ႏပပါ။

5. New Password & Confirm Password ျဖညသြငး၍ Continue ႏပရမည။

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6. မမအသးျပေသာ User Name ေမသြားခလင “I forgot my Username” အားႏပပါ။ အသးျပသ၏

ကယေရးအခကအလကမားျဖညရန Form ေပၚလာပါလမမည။ ၄ငး Form အား ျဖညစြကျပးလင “Submit” က

ႏပျခငးျဖင ေလာကထားႏငပါသည။

3. Dashboard

3.1 My Accounts

1. UAB bank တြငမမဖြငလစထားသညစာရငးမား၏အခကအလကမားက ၾကညရႏငမညျဖစသည။

3.2 My Favorites

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1. Add More button က ႏပပါ။

2. မမမၾကာခဏအသးျပလေသာ Menu မားက My Favorites တြင ႏပ၍ေရြးခယႏငသည။

4. Left Burger Menu

4.1 Funds Transfer > Own A/C

(မမအမည စာရငးအခငးခငးေငြလႊေျပာငးျခငး)

Onetime Payment

Recurring Payment

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A/C to A/C Transfer ျပလပရနအတြက Left Burger Menu ထမ Funds Transfer သ႔ ငရမည။

Left Burger Menu > Funds Transfer

1. From Account က ႏပ၍ မမေငြလႊမည account ကေရြးခယေပးရမည။

2. မမေငြလႊလကခေသာ Account က Select Account Icon v မေရြးခယေပးရမည။ ၿပးလင

မမေငြလႊလကခလေသာ Account သည သကဆငရာ Account Icon ပစသ႕ ေျပာငးလသြားမည။

3. လႊမညေငြပမာဏက Amount textbox (MMK) တြင ရကထညရမည။

4. Remarks တြင Transfer လပရေသာအေၾကာငးအရာကျဖညသြငးႏငသည။(eg. Pay back of last month

borrowing from Aye Aye)

5. Schedule this Transfer က ON ထားလငမမလႊေျပာငးလသညအခါတငးအလအေလာက လႊေျပာငးေပးသည။

6. Payment Type တြင လပေဆာငမညပစကေရြးပါ။

Select the format Payment Type.

One Time (တစႀကမသာ)

Recurring (အျကမျကမလပေဆာငရန )

7. Recurring>>Frequency တြင (Daily,Every N Days,HalfYearly,Monthly and Quarterly) ကေရြးပါ။ Date

(dd/MM/yyyy) တြင ေငြလႊစတငလပေဆာငမညေန႔ (ရက၊လ၊ႏစ) ကေရြးခယရမည။(Back Date ျဖင

ျပလပ၍မရပါ။)

8. Recurring>>Installments တြငလပေဆာငမညအႀကမအေရအတြကကသတမတႏငသည။

သတမတထားသည Date တြင Auto စာရငးလႊေျပာငးေပးမည။ (eg. Date တြင (1) ရကေန႔ က

ၾကတငေရြးခယၿပး Installments တြင 12 ၾကမေရြးကာ Frequency တြင Monthly

ေရြးခယပါကမမေငြလႊလေသာ Saving Plan A/C အား (1) ရကေန႔တငး (12) လေပးသြငးမည။)

9. Click to Continue Button ႏပၿပးလင မမဖနးသ႔ OTP Message ေပးပ႔ပါလမမည။

10. Confirm Your Transfer Message ေပၚလာလင OTP Code ထည၍ Confirm Button ႏပရမည။

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4.2 Funds Transfer>within UAB A/C

(မမစာရငးမ UAB ၏ အျခားစာရငးသ႔ေငြလႊေျပာငးျခငး)

Onetime Payment

Recurring Payment

1. From Account ကႏပ၍ မမေငြလႊမည account ကေရြးခယေပးရမည။

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2. ေငြလႊလကခလေသာ Account က Select Payee logo တြင ေရြးခယေပးရမည။

ေငြလႊလကခလေသာAccount သည ပထမအႀကမျဖစပါကAccount Number ကအရငရကထည႔၍ ထ Account

သည register လပထားျခငးမရပါက “Do you want to save this payee?” checkbox က

အမနျခစေပးပါ။ေနာကတစခါ ထ account ထသ႕ ေငြလႊလပါက Select payee ထတြင

အလြယတကေရြးခယႏငသည။

3. လႊမညေငြပမာဏကAmount textbox (MMK) တြင ရကထညရမည။

4. Remarks Transfer လပရေသာအေၾကာငးအရာကျဖညသြငးႏငသည။ (eg. Recurring Payment)

5. Click to Continue Button ႏပၿပးလင မမဖနးသ႔ OTP Message ေရာကရလမမည။

6. Confirm Your Transfer Message ေပၚလာလင OTP Code ထည၍ Confirm Button ႏပရမည။

(မတခက။ ။ Within UAB A/C (Recurring) ျပလပလလင အထကတြငေဖာျပခသည Own UAB A/C (Recurring)

ျပလပသညအတငးေဆာငရြကႏငပါသည။)

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4.3 Pay Bills

မမတ႔ ေပးေဆာငလေသာ Bills မားကသကဆငရာ Service Provider ေအာကတြင Service မားကေရြးခယ၍ Biller က

One Time Payment ျပလပၿပးေပးေခႏငသည။

1. Supplier Payment ႏင အျခား Bill ေပးေဆာငမႈကျပလပႏငသည။

2. Pay Billsကႏပပါ။

3. Bill ေပးေဆာငလသည Service provider ကေရြးခယၿပး icon က ႏပပါ။ Supplier Payment

မားအားလးသည Other (ဥပမာ- Aeon , OK$, etc….) ေအာကတြငပါရသည။

4. လအပေသာ အခကအလကမားအားျဖညပါ။

5. Continue က ႏပပါ။

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6. ေပးေဆာငလသည Service Provider Register ျပလပၿပးလင

မမေပးေဆာငလသည Account Number အားေရြးခယပါ။

မမေပးေဆာငရမည Supplier Payment Account အားေရြးခယပါ။ ေပးေဆာငမညေငြပမာဏက amount textbox (MMK) တြင ရကထညရမည။ Remarksတြင Bill ေဆာငရေသာအေၾကာငးအရာကျဖညသြငးႏငသည။(eg. 1st Installment) Confirm Your Payment Message ေပၚလာလင OTP Code ထည၍ Confirm Button ႏပရမည။

Onetime Payment

Recurring Payment

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(မတခက။ ။ Manage Beneficiary>Manage BillerေအာကတြငလညးPaybillမားက Register Biller

ျပလပ၍ေပးေခႏငသည။)

4.4 Credit Cards

Onetime Payment

Recurring Payment

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1. UAB Credit Card ကငေဆာငေသာ Customer သညမမအသးျပထားေသာTransactionမားက Credit Cards

Menu၏ View Past Statement တြင စစေဆးႏငသည။

2. Credit Card ျဖင အသးျပထားသည႔ ေငြပမာဏကလ Repay ကႏပ၍ ျပနလညေပးေခႏငသည။

3. မမေပးေခလသည Account Number အားေရြးခယပါ။

4. ေပးေဆာငမညေငြပမာဏက amount textbox (MMK) တြင ရကထညရမည။

5. Remarks တြင အေၾကာငးအရာကျဖညသြငးႏငသည။(eg. Card repay)

4.5 Manage Beneficiary and Billers >Manage Beneficiary>Add Payee

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(2)

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1. မမေငြလႊလေသာ A/C အား Manage Beneficiary တြငလညးRegister ျပလပႏငသည။

2. Register ျပလပၿပးလင မမဖနးသ႔ Confirm OTP message ေပးပပါလမမည။

3. Manage Beneficiary တြငလညး Funds Transfer ျပလပႏငသည။

4.6 My Transactions

1. မမလႊေျပာငးလသည စာရငးအား(ပမနလပေဆာငရန) Recurring ျပလပထားလင UPCOMINGတြင

ဝငေရာကၾကညရႈႏငပါသည။

2. Complete ျဖစထားသည မမလႊေျပာငးထားေသာစာရငးမားအားCOMPLETEတြင ဝငေရာကၾကညရႈႏငပါသည။

3. မမလႊေျပာငးထားသည စာရငးမားUncompleted ျဖစလငINCOMPLETEတြင ဝငေရာကၾကညရႈႏငပါသည။

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(2) (3)

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4.7 Contact Us

1. Customer မားသည Mobile Banking ႏငပတသကသည အခကအလကမားသရလပါက Contact Us

တြငေဖာျပထားသည ဖနးနပါတသ႔ ဆကသြယေမးျမနးႏငပါသည။

4.8 My Profile

ညာဖကေထာငရ Setting ပအားႏပလင My Profile ေပၚလာမည။

1. View Contact >Customer Phone No and Email ကၾကည႔ရရန

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2. View Address > Customer Address ကၾကည႔ရရန

3. Change Password > User Password ကေျပာငးလရန

4. Quick Balance >A/C Balance က Login Screen ေပၚတြင စစေဆးၾကည႕ရရန

5. Set Primary Account >ေငြလႊမည႕ Default A/C ကေရြးခယရန

6. Account Nickname > Account Nickname ေျပာငးလရန

7. Enable Biometrics > finger print Login လပရန Touch ID က enable/disable ျပလပရန

8. Language >ဘာသာစကားေျပာငးလရန (ျမနမာ/English)

9. About App > UAB Mobile Banking Application ၏ အခကအလက ကၾကည႔ရရန

4.9 Mails

ညာဖကေထာငရပ အားႏပလင Signoutေပၚလာမည။

Mail ထသ႕ဝငေရာကရန Mail logoက ႏပပါ။

1. Inbox > ဘဏမ ျပနလညေပးပ႔ေသာ E-mail ကၾကညရႈႏငသည။

2. Sent Mail >မမေပးပ႔လကသည Email မားက ၾကညရႈႏငသည။

3. Trash >မမပယဖကလကေသာE-mailမားက Trash တြငျပနလညၾကညရႈနငသည။

4. Broadcast Messages >ဘဏမ Customer သ႔ ေပးပ႔လကသည Message မားက ၾကညရႈႏငသည။

5. Compose Mail > Mail ၏ ညာဘကေအာကေထာငရအမတအသား ကႏပ၍ ဘဏသ႔ Email

ေပးပ႔ႏငသည။

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5. နးစပရာ ဘဏခြမား၊ ATM မားက ရာေဖြျခငး

နးစပရာ ဘဏခြမား၊ATM မားအား ရာေဖြလပါက မမ၏ဖနးတြင GPS က ဖြငထားေပးရမညျဖစသည။

- Menu setting ေပၚရ icon အား ႏပပါ။

- Branch & ATM Screen သ႔ ေရာကရသြားမညျဖစသည။

- Branch ေအာကတြင မမနင အနးဆးျဖစေသာ ဘဏခြလပစာ မားက ျပသမညျဖစသည

- ATM က ႏပလကပါက မမႏင အနးဆးျဖစသည ATM လပစာမားက ျပသမညျဖစသည

- မမရာေဖြလေသာ ဘဏခြအမညမားက Search box တြင ရကထည၍ ရာေဖြနငသည

“ေကးဇးတငပါတယ”