unit7 bs lecture 01
TRANSCRIPT
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Unit 7 Business Strategies
Lecture 01 - Strategic contexts andterminology missions,
visions, objectives, goals, corecompetencies (P1)
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What is mission statement?
A mission statement is a role, or purpose, by whichan organization intends to serve itsstakeholders.
It describes what the organization does (current
capabilities), who it to serve (stakeholders), andwhat makes the organization unique (justificationfor existence).
Mission statements always exist at the top level of
an organization, but may also be set for differentorganizational levels or components.A mission statement is simply an organization's
reason for existing.
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What does mission statement do?
It tells a companys stories and ideals in lessthan 30 seconds.
It provides the focus on the main business
activitiesIf it is written well, it can help reduce clutter
in other documents and processes.
It can be described as The best way tomake a fire with two sticks is to make sureone of them is a match.
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Missions
For developing missions of any project ororganisation, the following two questions
answers should be written:
1. What are we going to do?
2. How are we going to do it
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Examples of mission statement
Farm fresh company
To become the number one produce store inMain Street by selling the highest quality,freshest farm produce, from farm tocustomer in under 24 hours on 75% of ourrange and with 98% customer satisfaction
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What is a Vision Statement?
Vision statement identifies where the organizationintends to be in the future or where it should beto best meet the needs of stakeholders.
Incorporates a shared understanding of the natureand purpose of the organization and uses thisunderstanding to move the organization towarda greater purpose.
It is a businesss guiding image of success.Destiny is not a matter of chance, but of choice.Not something to wish for, but to attain.
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Why do we need vision?
Vision statement is a tool to inspire andprovide a sense of direction and purpose.
A vision provides the fabric for working
together and accomplishing our goals.A good vision statement will help when there
are no clear answers, or for critical
decisions that will fundamentally impactyour products or services. Control yourdestiny or someone else will!
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What makes a good visionstatement?
It would be short, simple and powerful.
Remember a vision is meant to inspire, hasan emotional impact.
It must give a clear direction or mentalimage to anyone that reads it.
Provide a sense of belonging to thestakeholders. We provide the worldsbuilders.
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How to write mission statement?
Write down your ideas for why you needmission statement for your company.
This is your dream, the thought of successover the next 5 to 10 years.
This is the emotion.
This the path or goal we all must meet.Knowledge is limited. Imaginationencircles the world.
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Examples of visions
1. McDonalds - We are committed Todoing what is right. To being a goodneighbour and partner in the community
To conduct our business with theenvironment in mind
2. Ford our company delivers excellent
products and services and strives tomake the world a better place.
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Difference between mission andvision
As a group of two, write at least twodifferences between mission and vision,and discuss with tutor
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Difference between mission andvision (cont.)
A mission statement describes the *present* stateof a person or organization: "Who are you? Whyare you here? Why do you exist?"
The vision statement describes *future* state:"Who do I want to be? Where do we want togo?" The vision should be inspirational and
slightly out of reach. Typically, it is a person ororganization's vision that provides a frameworkfor planning.
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Objectives
After developing mission statement, objectives arerequired to define. Objectives are much specificthan mission statement
For example- I want to finish my assignment by 10oclock this morning. This indicates to perform a
number of tasks including typing text intocomputer, reviewing some questions/criteria that
have already be written, printing out theassignment for proofreading and so on.
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Objectives (cont.)
Objectives must be evaluated by SMARTER tool:
Specific
Measurable
Attainable
Realistic
Timeframe
Extending
Rewarding
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What is goal?
Goal is a target to achieve within a specifictime. Without goal or aim, you cannot live(lead) your life happily and with the feeling
of satisfaction. Goal can be one or more objectives that
need to be achieved by specific time.
Goal makes one to get clarification to do aspecific task choosing from variousoptions what one thinks of about his future
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Types of goals
Uniform goals
Performance based goals
Potential based goals
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Types of goals - Uniform
A single goal is set for all organizationswithin the Company.
Every organization is expected to meet thesame goal.
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Types of goals - Performancebased goals
Every organization is given a goal thatreflects an increment on last years
performance
Increments are chosen to represent equaleffort for organizations at different startingpoints
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Types of goals Potential basedgoals
Criteria (external and/or internal) are usedto assess organisations potential
Based on criteria of a model or ratings,goals are set by the criteria
Goal = f (criterion)
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Core competencies
The objective of strategic planning process is to assessthe core competencies of a company
Core competencies are a set of unique internal skillsprocesses and system provide competitive advantage in
the market. A company should list functions, activities and skills that
add values to both products and services better thancompetitors.
For example, one function such as research, distribution,marketing or selling can add value to a product and thisfunction needs to be improved continuously to stayahead than other competitors
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Core competencies (cont.)
Core competencies can be defined as the uniquecombination of the resources and experiences of aparticular firm. It takes time to build these corecompetencies and they are difficult to imitate. Critical to
sustaining these core competencies are their: Durability - their life span is longer than individual
product or technology life-cycles, as are the life spans ofresources used to generate them, including people.
Intransparency - it is difficult for competitors to imitate
these competencies quickly. Immobility - these capabilities and resources are difficult
to transfer.