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    UNIT 6EMOTIONSSMITA CHOUDHARY

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    CONTENTS

    IntroductionTheories of emotion

    Certain issuesEmotional intelligence

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    INTRODUCTION

    Emotion is defined as a state of consciousness having to do with thearousal of feelings (Websters New World Dictionary). It is different from other mental states, from cognition, volition (desire),and physical sense.Feeling is defined as any individual reaction, good or bad that a person mayexperience in a particular situation.

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    6 KEY EMOTIONS

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    THEORIES OF EMOTION

    1) James-Lange Theory(1890) It was mentioned in Taylor, 1999. According to this theory individual

    emotional responses are due to

    physiological changes in the humanbody. The brain recognizes an event and

    sends the message to other areas ofthe brain.

    This action produces response andthese responses bring out emotionalresponse.

    This theory suggests thatphysiological behaviors take placebefore emotions.

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    2. CANNON-BARD THEORY (1927)

    It was also mentioned in Taylor, 1999.Events that cause emotions produce individual emotionalexperience and physiological stimulation at the sametime.With experience, individuals start gaining someexpectations for every situation.

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    WEINERS ATTRIBUTION THEORY (1986, 1992)

    Some actions or events produce specific emotions.After initial evaluation, the individual finds the cause of the event.The cause of the event may change the emotions felt.Ortony and Turner (1990) collected many researches related to emotions and

    proposed a description of basic emotions and the reasons for inclusion:

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    Basic Emotions Basis for Inclusion(Addition)

    Arnold Anger, aversion, courage,dejection, desire, despair, fear,hate, hope, love, sadness

    Relation to action tendencies

    Ekman, Friesen,and Ellsworth

    Anger, disgust, fear, joy,sadness, surprise

    Universal facial expressions

    Frijda Desire, happiness, interest,surprise, wonder, sorrow

    Forms of action readiness

    Gray Rage and terror, anxiety, joy Hardwired

    Izard Anger, contempt, disgust,distress, fear, guilt, interest, joy,shame, surprise

    Hardwired

    James Fear, grief, love, rage Bodily involvement

    McDougall Anger, disgust, elation, fear,subjection, tender-emotion,wonder

    Relation to instincts

    Mowrer Pain, pleasure Unlearned emotional states

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    PARROTS CLASSIFICATION OF EMOTIONS PrimaryEmotion

    SecondaryEmotion

    Tertiary Emotions

    Love Affection Adoration, affection, love, fondness, liking, attraction,caring, tenderness, compassion, sentimentality

    Lust Arousal, desire, lust, passion, infatuation

    Longing Longing

    Joy Cheerfulness Amusement, bliss, cheerfulness, gaiety, glee, jolliness, joviality, joy, delight, enjoyment, gladness, happiness, jubilation, elation, satisfaction, ecstasy, euphoria

    Zest Enthusiasm, zeal, zest, excitement, thrill, exhilaration

    Contentment Contentment, pleasure

    Pride Pride, triumphOptimism Eagerness, hope, optimism

    Enthrallment Enthrallment, rapture

    Relief Relief

    Surprise Surprise Amazement, surprise, astonishment 16

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    PrimaryEmotion

    SecondaryEmotion

    Tertiary Emotions

    Anger

    Irritation Aggravation, irritation, agitation, annoyance, grouchiness,grumpiness

    Exasperation Exasperation, frustrationRage Anger, rage, outrage, fury, wrath, hostility, ferocity, bitterness,

    hate, loathing, scorn, spite, vengefulness, dislike, resentment

    Disgust Disgust, revulsion, contempt

    Envy Envy, jealousy

    Torment Torment

    Sadness

    Suffering Agony, suffering, hurt, anguish

    Sadness Depression, despair, hopelessness, gloom, glumness, sadness,unhappiness, grief, sorrow, woe, misery, melancholy

    Disappointment

    Dismay, disappointment, displeasure

    Shame Guilt, shame, regret, remorse

    Neglect Alienation, isolation, neglect, loneliness, rejection, insult

    Sympathy Pity, sympathy

    FearHorror Alarm, shock, fear, terror, panic, hysteria, fright, horror

    Nervousness Anxiety, tenseness, uneasiness, worry, distress, dread

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    FELT VS. DISPLAYED EMOTIONS (HOCHSCHILD, 1979, 1983)

    Felt emotions are an individuals actual emotions.

    Displayed emotions are those emotions that are required by theorganization for a particular job.

    Felt and displayed emotions may be different.This happens in organizations where an individuals role andsituation require him/her to hide their real feelings.

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    CERTAIN ISSUES

    Culture and emotion

    Universality Emotions are a part of human nature and the basicemotions for all cultures are same.

    Ekman (1999) has found six generally recognized emotions.AngerFearSadnessHappiness

    DisgustSurprise

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    CULTURAL SPECIFICITY

    Culture, traditions and values are responsible for our personalitydevelopment and also social and emotional development.Every culture has its own emotions and emotional responses.

    The emotions of a particular culture are an indication of thenorms, values, practices, and language of that culture.

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    ALEXITHYMIA-EMOTIONAL DISORDER

    Alexithymia is an emotional disorder in which people have difficulty inexpressing their emotions and understanding the emotions of others.Such people do not cry.They feel uncomfortable with their own feelings and are not able todifferentiate between their different emotions.They perform well on jobs that require little or no emotional labor.Symptoms of alexithymia may be seen in people who experience

    Post-traumatic stress disorderCertain brain injuries

    Eating disordersSubstance use dependenceDepression

    Other mental health conditions

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    RELATIONSHIP OF GENDER WITH EMOTION

    Many research findings have proved that women are more emotional than men. (e.g.Broverman, Vogel, Broverman, Clarkson, & Rosenkrantz, 1972; Widiger & Settle, 1987).It is supposed that women go through more frequent and strong emotions whereasmen do not express their emotions and go through less solid emotional experiences.Researchers have suggested that adult males express less emotions as compared to a

    child male because males learn to control their emotions as they grow older (Fabes andMartin, 1991).

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    Personal Competence(Three dimensions)

    Self-awareness Self-regulation Motivation

    It is the ability ofan individual toobserve him/herself. The featuresof this ability areself-confidence,self-assessment,openness topositive criticism

    It is the ability of anindividual to controlemotions and get ridof emotions that canhave a negativeimpact.

    It is the ability ofan individual touse emotions toachieve a goal byself-control andadjusting as per

    the requirementsof the situation.Such people areoptimistic andcommittedtowards goal.

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    Social Competence (Two dimensions)

    Empathy Social skills

    It is the ability of anindividual to feel andget concerned forothers and treatpeople according to

    their emotionalreactions. Such peopleare experts inmotivating others.

    It is the ability of anindividual to build andmanage relationshipswith people. Such peopleare good at team

    management andconvincing.

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    What are the six emotions which are universallyrecognized and applicable found by Ekman?

    Answer:AngerFear

    SadnessHappinessDisgustSurprise .

    CHECK YOUR LEARNING

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    What are the two types of competence beingdiscussed in the Emotional Intelligence theoryby Goleman?

    Answer:

    Personal CompetenceSocial Competence

    CHECK YOUR LEARNING

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