unit 6 emotions
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UNIT 6EMOTIONSSMITA CHOUDHARY
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CONTENTS
IntroductionTheories of emotion
Certain issuesEmotional intelligence
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INTRODUCTION
Emotion is defined as a state of consciousness having to do with thearousal of feelings (Websters New World Dictionary). It is different from other mental states, from cognition, volition (desire),and physical sense.Feeling is defined as any individual reaction, good or bad that a person mayexperience in a particular situation.
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6 KEY EMOTIONS
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THEORIES OF EMOTION
1) James-Lange Theory(1890) It was mentioned in Taylor, 1999. According to this theory individual
emotional responses are due to
physiological changes in the humanbody. The brain recognizes an event and
sends the message to other areas ofthe brain.
This action produces response andthese responses bring out emotionalresponse.
This theory suggests thatphysiological behaviors take placebefore emotions.
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2. CANNON-BARD THEORY (1927)
It was also mentioned in Taylor, 1999.Events that cause emotions produce individual emotionalexperience and physiological stimulation at the sametime.With experience, individuals start gaining someexpectations for every situation.
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WEINERS ATTRIBUTION THEORY (1986, 1992)
Some actions or events produce specific emotions.After initial evaluation, the individual finds the cause of the event.The cause of the event may change the emotions felt.Ortony and Turner (1990) collected many researches related to emotions and
proposed a description of basic emotions and the reasons for inclusion:
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Basic Emotions Basis for Inclusion(Addition)
Arnold Anger, aversion, courage,dejection, desire, despair, fear,hate, hope, love, sadness
Relation to action tendencies
Ekman, Friesen,and Ellsworth
Anger, disgust, fear, joy,sadness, surprise
Universal facial expressions
Frijda Desire, happiness, interest,surprise, wonder, sorrow
Forms of action readiness
Gray Rage and terror, anxiety, joy Hardwired
Izard Anger, contempt, disgust,distress, fear, guilt, interest, joy,shame, surprise
Hardwired
James Fear, grief, love, rage Bodily involvement
McDougall Anger, disgust, elation, fear,subjection, tender-emotion,wonder
Relation to instincts
Mowrer Pain, pleasure Unlearned emotional states
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PARROTS CLASSIFICATION OF EMOTIONS PrimaryEmotion
SecondaryEmotion
Tertiary Emotions
Love Affection Adoration, affection, love, fondness, liking, attraction,caring, tenderness, compassion, sentimentality
Lust Arousal, desire, lust, passion, infatuation
Longing Longing
Joy Cheerfulness Amusement, bliss, cheerfulness, gaiety, glee, jolliness, joviality, joy, delight, enjoyment, gladness, happiness, jubilation, elation, satisfaction, ecstasy, euphoria
Zest Enthusiasm, zeal, zest, excitement, thrill, exhilaration
Contentment Contentment, pleasure
Pride Pride, triumphOptimism Eagerness, hope, optimism
Enthrallment Enthrallment, rapture
Relief Relief
Surprise Surprise Amazement, surprise, astonishment 16
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PrimaryEmotion
SecondaryEmotion
Tertiary Emotions
Anger
Irritation Aggravation, irritation, agitation, annoyance, grouchiness,grumpiness
Exasperation Exasperation, frustrationRage Anger, rage, outrage, fury, wrath, hostility, ferocity, bitterness,
hate, loathing, scorn, spite, vengefulness, dislike, resentment
Disgust Disgust, revulsion, contempt
Envy Envy, jealousy
Torment Torment
Sadness
Suffering Agony, suffering, hurt, anguish
Sadness Depression, despair, hopelessness, gloom, glumness, sadness,unhappiness, grief, sorrow, woe, misery, melancholy
Disappointment
Dismay, disappointment, displeasure
Shame Guilt, shame, regret, remorse
Neglect Alienation, isolation, neglect, loneliness, rejection, insult
Sympathy Pity, sympathy
FearHorror Alarm, shock, fear, terror, panic, hysteria, fright, horror
Nervousness Anxiety, tenseness, uneasiness, worry, distress, dread
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FELT VS. DISPLAYED EMOTIONS (HOCHSCHILD, 1979, 1983)
Felt emotions are an individuals actual emotions.
Displayed emotions are those emotions that are required by theorganization for a particular job.
Felt and displayed emotions may be different.This happens in organizations where an individuals role andsituation require him/her to hide their real feelings.
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CERTAIN ISSUES
Culture and emotion
Universality Emotions are a part of human nature and the basicemotions for all cultures are same.
Ekman (1999) has found six generally recognized emotions.AngerFearSadnessHappiness
DisgustSurprise
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CULTURAL SPECIFICITY
Culture, traditions and values are responsible for our personalitydevelopment and also social and emotional development.Every culture has its own emotions and emotional responses.
The emotions of a particular culture are an indication of thenorms, values, practices, and language of that culture.
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ALEXITHYMIA-EMOTIONAL DISORDER
Alexithymia is an emotional disorder in which people have difficulty inexpressing their emotions and understanding the emotions of others.Such people do not cry.They feel uncomfortable with their own feelings and are not able todifferentiate between their different emotions.They perform well on jobs that require little or no emotional labor.Symptoms of alexithymia may be seen in people who experience
Post-traumatic stress disorderCertain brain injuries
Eating disordersSubstance use dependenceDepression
Other mental health conditions
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RELATIONSHIP OF GENDER WITH EMOTION
Many research findings have proved that women are more emotional than men. (e.g.Broverman, Vogel, Broverman, Clarkson, & Rosenkrantz, 1972; Widiger & Settle, 1987).It is supposed that women go through more frequent and strong emotions whereasmen do not express their emotions and go through less solid emotional experiences.Researchers have suggested that adult males express less emotions as compared to a
child male because males learn to control their emotions as they grow older (Fabes andMartin, 1991).
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Personal Competence(Three dimensions)
Self-awareness Self-regulation Motivation
It is the ability ofan individual toobserve him/herself. The featuresof this ability areself-confidence,self-assessment,openness topositive criticism
It is the ability of anindividual to controlemotions and get ridof emotions that canhave a negativeimpact.
It is the ability ofan individual touse emotions toachieve a goal byself-control andadjusting as per
the requirementsof the situation.Such people areoptimistic andcommittedtowards goal.
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Social Competence (Two dimensions)
Empathy Social skills
It is the ability of anindividual to feel andget concerned forothers and treatpeople according to
their emotionalreactions. Such peopleare experts inmotivating others.
It is the ability of anindividual to build andmanage relationshipswith people. Such peopleare good at team
management andconvincing.
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What are the six emotions which are universallyrecognized and applicable found by Ekman?
Answer:AngerFear
SadnessHappinessDisgustSurprise .
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What are the two types of competence beingdiscussed in the Emotional Intelligence theoryby Goleman?
Answer:
Personal CompetenceSocial Competence
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