unit 2 - pupil booklet part 2

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    KNOX ACADEMY

    STANDARD GRADE

    BUSINESSMANAGEMENT

    UNIT 2

    STARTING YOUR

    OWN BUSINESS

    PUPIL BOOKLET Part2

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    Name

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    Unit 2 Task Checklist (continued)

    Task DescriptionDateCompl

    eted16 Choose Your Business Name

    17a Choose Your Business Location

    (Multimap)17b Describe Your Business Premises

    18 Match the Mission Statements19 Write Your Mission Statement (aims)20 Who Will You Employ?21 Equipment Required22 Banks Behaving Badly23 Cash Flow Forecast24 Logo Design25 Letterhead Design26 Business Card Design27 Website Features28 Whats Wrong with the Website?29 Website Creation30 PSYBT31 Business Plan

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    Your Business

    For the remainder of this unit you are going to beable to be creative and use your own businessidea.

    If you cannot think of a suitable business youcould use one of the following examples:

    Hairdressing

    Chauffeur Driven Limousine

    Mechanic

    Sandwich Shop

    My chosen business is:

    Have you checked with your teacher?

    Name Your Business

    It is important to have a good business name as Nick Jenkins (founder ofMoonpig.com) describes.

    Memorable Brand Word of mouth

    Cant misspell

    Represented in graphical format

    Available on the Internet Check Nominet

    Different versions .comand .co.uk

    Unique name

    Trademark

    It wasn't that expensive to go for trademarking and it gave the name an

    extra layer ofprotection.

    "I employed a trade mark attorney and Moonpig is now a trade mark in the

    UK and the USA. "It's such a small insurance premium. I think it's

    critical as the brand name is the thing that customers really recognise."

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    Points to help you decide on a name for your business

    Do you want the name to reflect what your business does -

    framing, moving, cleaning, building? Include your own name?

    A traditional-sounding name, conveying durability and old-

    fashioned values, or a modern name, suggesting a fresh,

    innovative approach?

    If you're likely to be trading overseas, check that the name doesn't

    mean anything inappropriate in the relevant languages.

    Think about callers and customers - avoid very long names,

    strange wordings and unusual spelling.

    Are you focusing on the local market? include Haddington

    Keep your trading name creative, but your corporate name

    bland. This will give you the flexibility to develop other brands and

    trading names in the future.

    Sensitive WordsThere are some words and expressions that you can't use in a business nameunless you have official permission.

    Expression Example

    Words that suggest yourbusiness is of national

    importance

    British, National, International, European

    Words that suggest a specialstatus

    Association, Authority, Chartered,Council, Institute, Society

    Words that suggest a particularfunction

    Charity, Insurance, Register, Trust

    Words that suggest aspecialised activity

    Health Centre

    Words that suggestconnections with government

    or royalty

    Parliament, Government, Royal,Queen, Prince

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    TASK 16:

    Check that name you are considering is not already used, or one that issimilar exists.

    You could use www.yell.com andwww.companieshouse.gov.uk to check

    You wouldnt want your reputation damaged by anothercompany.

    My chosen business name is:

    Have you checked with your teacher?

    Factors of Production

    In Unit 1 you will have learned about the 4 factors of production.

    Fill in the table below to refresh your memory.

    In the boxes below enter some examples of each factorof productionthat an entrepreneur who produces crisps would need.

    Factor of Production Example

    Land

    Labour

    Capital

    Enterprise

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    http://www.yell.com/http://www.companieshouse.gov.uk/http://www.yell.com/http://www.companieshouse.gov.uk/
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    Locate Your Business

    Location can be extremely important unless you are doing business viaphone and/or the Internet (e-commerce)

    Some thoughts that you might like to consider are:

    Do you need to be near your customers?o Are you near a bus stop/train station?

    o If coming by car, can they park?

    Where are your competitors located?

    Usually, businesses like to be visible and accessible

    If you dont rely on passing trade, location is less important

    If you run a business from home you must check the terms of your

    deeds/lease first and ensure that your insurance covers you for

    business use.

    Can you locate in a less expensive area to save on rent? If you

    need premises in a prime location the extra costs may be justified.

    TASK 17a:

    Where would you like to locate your business?

    Access Multimap.com and take a screen shot of the area that youwould like to locate in.

    Paste this into Microsoft Word and identifyyour nearest competitor with drawing tools.

    Use the crop tool to select only the part of the image that you need.

    TASK 17b:

    Describe your premises in terms of size, facilities and whether you willrent or buy. You will wish to word process this to use in your businessplan later. Place a copy in your folder.

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    Your Mission Statement

    A mission statement is a statement that defines the purpose of a

    company what it stands for i.e. what broad products or services it

    intends to offer customers.

    The mission statement also gives readers a window on the raison dtre

    (the main purpose)of the company.

    An effective mission statement should be concise enough for you to

    describe your companys purpose and ideals in less than 30 seconds.

    Where would I see a Mission Statement?

    Mission Statements typically appear in business plans or alternatively

    will appear in the Corporate Relations or About us sections of

    websites.

    Mission Statement Guidelines

    A mission statement should say who your company is, what you do, what

    you stand for and why you do it.

    The best mission statements tend to be 3-4 sentences long.

    Avoid saying how great you are, what great quality and what great service

    you provide.

    Make sure you actually believe in your mission statement, if you dont, its

    a lie, and your customers will soon realise it.

    TASK 18:

    Match the following Mission Statements to these companies:

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    To provide our customers withsafe, good value, point-to-pointair services. To effect and to

    offer a consistent and reliableproduct and fares appealing toleisure and business marketson a range of European routes.To achieve this we will developour people and establish lastingrelationships with oursuppliers.

    to organize the worlds

    information and make it

    universally accessible and

    useful.

    Establish (_______________) as

    the premier purveyor of the

    finest coffee in the world while

    maintaining our

    uncompromising principles

    while we grow.

    provide a global trading

    platform where practically

    anyone can trade practically

    anything.

    to build a place where people

    can come to find and discover

    anything they might want to

    buy online.

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    TASK 19:

    Write a Mission Statement for your company. Your will require this later inthe unit.

    You may wish to word process your Mission Statement place a copy inyour folder.

    People in Your Business

    What Skills and Qualifications do you have?

    Which of the following skills do you have when would they be useful inyour business? Complete the following table.

    Communication (good at talking and writing to people)

    Numeracy (good with figures)

    IT (word processing, database, spreadsheet, desk-top publishing)

    Subjects that I am studying this year

    My local further education college(and a course that would be useful for my business)

    access the Internet for this

    Who will you need to employ?

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    It is likely that you will need some support. Even as Sole Trader you canemploy others.

    What skills and qualities will they need? In the Human Resources Unit youwill learn that Job Descriptions and Person Specifications arerequired.

    TASK 20:

    Complete the table below showing job title; duties and skills required foryour employees and in addition their annual salary.

    Annual Salary = rate per hour x hours per week x 52 weeks

    eg 6 per hour for 35 hours a week = 6 x 35 = 210 per week

    210 x 52 = 10,920 (assume that holidays, sickness etc all covered inthis)

    Job Title Duties Skills Salary

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    Equipment Required in Your Business

    TASK 21:

    Make a list of all the equipment you will need to run your business and

    write an approximate cost beside each.

    Look up catalogues at home or use websites to assist you.

    Item Purchased from Cost

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    Financing Your Business

    TASK 22:

    Watch the video Banks Behaving Badly and jot down some notes

    below for class discussion.

    Businesses in the Private Sector aim to make a profit.

    Break-even is the point before making a profit where you make neithera profit nor loss in other words you cover all your costs.

    As part of a business plan a Cash Flow Forecast must be prepared whichwill show that you business is likely to succeed and make a profit.

    What will your income be? This has to be a guess since you dont really know how much you

    will earn from selling your goods/serviceo How much can you charge?

    o Can you charge less than your competitors?

    o Do you have something special and can charge more?

    Remember that businesses take a while to establish themselvesand may not have a high income at the start.

    What are your expenses likely to be? Purchase of machinery

    Purchase of raw materials

    Insurance

    Electricity

    Telephone

    Rent

    Petrol

    It is important to have more money coming in (income) than is

    going

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    out (expenditure) otherwise your business will go bankrupt.

    Cash Flow Forecast

    This shows money coming in and going out month by month

    It lets you see if there are times where your expenditure is likely tobe more than your income

    You may be able to arrange an overdraft (short term loan) with yourbank to cover these months

    TASK 23:

    Using a spreadsheet prepare a cash flow forecast using the

    information above.

    Your teacher will provide you with a template.

    Be Creative: Get Yourself Known

    You will create a logo

    You may wish to create some business cards to hand out topotential customers and a letterhead when writing letters You should also have an onlinepresence

    Logo Design

    When it comes to seeing a logo that makes you wonder, Why didnt Ithink of that? what is it about the design that gives that impression?

    There are five elements that can be seen in every iconic logo:

    1. Its describable2. Its memorable3. Its effective without colour4. Its scalable i.e. works when just an inch in size5. Its relevant to the industry in question

    If you cant describe what a logo looks like then how will you be ableto remember it?

    The mark must work in black only. Remember what the logo will look like on office stationery (pens, pin

    badges etc.) all those little things that can easily be overlooked.

    You must differentiate yourselffrom closely associated competitors.

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    Take the example of the Open University (the UKs leading distance-learning organisation.)

    This is how the Open University logo appeared in the past:

    TASK 24:

    Design a logo for your business.This may either be using a computer program of your choice or in ink onpaper (do not use pencil for your finished logo). If you draw your logo this

    can be scanned in to be used on your website and business card.

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    TASK 25:

    You will send many letters out from your business and will require aletterhead.

    Create a letterhead which includes your business name, address andlogo.

    You should use a word processing program for this. Make the top margin0.5 and ensure that the letterhead only takes up the top section of thepage.

    An example of the Knox Academy letterhead is shown below:

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    Business Cards

    Business cards are cards bearing business information about a companyor individual.

    They are shared during formal introductions as a convenience and amemory aid.

    A business card typically includes the giver's name, company (usually witha logo) and contact information such as street addresses, telephonenumber, fax number, e-mail addresses and website.

    Traditionally many cards were simple black text on white card; today aprofessional business card will sometimes include one or more aspects ofstriking visual design.

    TASK 26:

    Using a program such as Microsoft Publisher,design a business card for your business.

    Remember to include your logo from Task 23.

    Your teacher will show you some business card examples

    Website Design

    TASK 27:

    What makes a good website is the first place to start when designing awebsite.

    Using Amazons website (www.amazon.co.uk) list 10 features that youthink are useful and add to the usability of the site.

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    http://www.amazon.co.uk/http://www.amazon.co.uk/
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    TASK 28:

    Watch the video Whats Wrong with the Website and jot downsome notes below for class discussion.

    Even if you were not intending to create a website for your businessimmediately, you'll probably be using email and want to have a presence

    on the web at some point in the future.

    Choosing a domain name:

    The website address for example, mynewbusiness.co.uk - is known as adomain name. For most businesses based in the UK, a name ending with.co.uk is suitable. Your email address will normally include this name for example, [email protected].

    To reserve a domain name for your business, you need to register itthrough an agent, who will charge a small annual fee. You should do thisas soon as possible - even if you're not going to use your domain namestraight away.

    Registering your domain name:

    Decide on a suitable domain name for your website - if youare unable to use one that exactly matches your business name.

    You can use numbers as well as letters. Hyphens can be used toseparate words - but you can't include spaces, full stops or otherpunctuation. It's a good idea to have a few alternative names incase your first choice has already been taken.

    Check whether the name is available and register withNominet - the official registry for UK domain names.

    TASK 29:

    Create a simple website for your business includingcontact details and the products/services that you provide.Remember to include your logo, mission statement etc.

    Your teacher will give you a login for the Edubuzz system, if you do notalready have access.

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    mailto:[email protected]:[email protected]
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    Business Advice

    When starting up a business it is a good idea to seek advice from otherswho have experience of supporting people in business or have runbusinesses themselves.

    Some of the places that you can get business advice from are:

    Friends/family

    Your business partner

    Bank Manager

    Lawyers

    Accountants

    The local Council Planning Department

    The Princes Scottish Youth Business Trust

    TASK 30:

    Watch the video on the PSYBT Website. It can be found in the AboutUs section of the website.

    Jot down some notes below:

    Business Plan

    TASK 31:

    You are now about to prepare a Business Plan based onall the information that you have gathered in this unit.

    You may prepare the Business Plan as a report (seecontents on next page) or as a PowerPoint presentationto give to your Bank Manager.

    The Business Plan shows that you have taken steps to reduce the risk ofthe business enterprise and will possibly convince the Bank Manger to giveyou a loan.

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    Business Plan Outline

    General details

    about the business

    Its name

    Its objectives

    Its proposed location

    Type of ownership (eg sole trader,partnership or limited company)

    Human resources The key people in the business Their skills

    Their positions of authority andresponsibility

    Wages and salaries

    The product orservice

    What will be produced or provided

    The quantity to be produced orprovided

    The price of the product or service

    Whether or not market research hasbeen done

    The market What market is being targeted ( egwhat age group young or old)

    Size and potential growth of themarket

    Results of market research

    Intentions about advertising andpromotion

    Premises andequipment

    Location of premises

    Cost of premises and equipment

    Type of premises and equipment

    How much equipment is required

    Expected lifespan (eg ten-yearlease)

    Profit estimates Forecast of sales Costs and break-even point

    Projected timescale for profit-making

    Cash flow Cash budgets for future period Expected income and expenditure

    Where income will come from

    How much of a loan or overdraft isneeded

    Where the initial funding will comefrom all from the owner(s) or

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    partially from a loan or grant

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    Business Plan Helpsheet

    Your final Business Plan should contain:

    1 Front cover, with your Business Name, logo and thewords Business Plan, presented attractively.

    2 Contents page

    3 Brief description of your business ie product orservice, target market

    4 Your Mission Statement

    5 The location of your business

    6 Equipment

    7 Staffing

    8 Sources of finance, cash flow forecast

    9 Letterhead/business card

    10 Website details

    Make sure your layout is consistent:

    same font

    use of footers

    line spacing

    Unit 2: Start Your Own BusinessStandard Grade Business Management Knox Academy