unit 2 mgt 2003 final

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    FUNCTIONS OF MANAGEMENT

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    PLANNING

    Deciding in advance what to do, how to do it,

    when to do it and who is to do it.

    A process of establishing goals and objectives

    that the organization will strive to achieve aswell as the probable means of attaining these.

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    STEPS IN PLANNING

    1. ESTABLISHING OBJECTIVES:

    The internal & external conditions affecting the

    organization must be thoroughly examined.

    Managers must provide clear guidelines for

    organizational efforts, so that activities can be kept

    on the right track.

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    Steps contd.

    2. DEVELOPING PREMISES

    Premises are assumptions about the environment

    in which plans are made & implemented

    Plans should be formulated by the management,

    keeping the constraints imposed by internal as wellas external conditions in mind.

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    Steps contd

    3. EVALUATING ALTERNATIVES AND SELECTION

    Regarding the product they should manufacture.

    Such alternatives have to be carefully evaluatedagainst factors like costs, associated risks involved,benefits likely to arise etc.

    The pros & cons as well as the consequences ofeach alternative course of action must beexamined.

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    Steps contd

    4. FORMULATING DERIVATIVE PLANS

    The plans derived for various departments, units,

    activities, etc in a detailed manner are derivative

    plans.

    To ensure the success of a basic plan, the derivative

    plans must indicate the time schedule & sequence

    of performing various tasks.

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    Steps contd..

    5. SECURING COOPERATION & PARTICIPATION

    Whole-hearted cooperation of the employees.

    Suggestions ,complaints & criticisms helpmanagement to rectify the defects in plans and set

    things right in the beginning itself.

    Plans have to be set in an atmosphere of closeparticipation & a high degree of concurrence.

    Participation enables employees to give their best

    to plans.

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    Steps contd..

    6. Providing for Follow-up

    Plans have to be reviewed continually to ensure their

    relevance & effectiveness.

    Without such a regular follow-up, plans may become

    out-of-date & useless.

    A continous evaluation of plans also helps to developsound plans in future, avoiding mistakes that have

    surfaced while implementing the previous plans.

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    ORGANISING

    One of the fundamental management functions,

    which closely follows planning.

    After establishing the goals to achieve by the

    organization, the task before the managers is todetermine Who is goingto do what and What

    point oftime?

    It refers to the way, work is arranged & allocatedamong members of the organization, to achieve

    the goals.

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    ORGANISING contd

    The process of assigning duties &responsibilities, grouping of the

    tasks on some rational basis,establishing the line of authority& allocating resources to carryout the organizational plans.

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    PRINCIPLES OF ORGANIZING

    Objective

    Efficiency

    Management by Exception

    Authority & Unity of command

    Personal Ability

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    STAFFING

    It is essential to fill in the different job positions

    within the organization with the right kind of

    persons.

    This entire operation is known as staffing which

    includes several subparts : recruitment,

    selection, placement, training, orientation &development, PA, compensation, and

    promotion.

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    STAFFING

    Staffing may be defined as the process

    of matching the requirements of a job

    with individuals possessing those skills,knowledge, experiences, and

    characteristics.

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    Staffing process

    Manpower

    PlanningRecruitment Selection

    SocializationT & D

    P A Promotion/ Transfer

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    DIRECTING

    The function of guiding and

    supervising the activities of the

    subordinates is known as directing.

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    Definition

    According to Dale, directing is telling people

    what to do and seeing that they do it to the

    best of their ability. Acquiring physical and

    human assets and suitably placing them on

    jobs will not suffice; what is more important is

    that people must be directed towards

    organizational goals.

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    4 types ofElements

    Leadership :

    leadership is the process of

    influencing the actions of a person or a groupto attain desired objectives

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    Supervision:

    In getting the work done it is not

    enough for managers to tell the subordinateswhat they are required to do. They have also

    to watch and control the activities of the

    subordinates. It involves overseeing

    employees at work.

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    CONTROLLING

    Controlling can be defined as the process of

    monitoring activities in an organization to ensure

    that these are taking place as planned, and

    provides an opportunity to correct deviations, ifany.

    Control is an essential step to ensure

    organizational effectiveness. Without a proper controlling system in place, it

    will be impossible to ascertain whether things

    are going as per the planning.

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    CONTROL PROCESS

    1. Establishing standards andmethods for

    measuring performance.

    2. Measuring Actual Performance:four mostly

    relied upon practices of measurements arepersonal observation, statistical reports, oral

    reports, and written reports.

    3. Comparing actual performance againststandards:If the deviations of actual

    performance exceed the minimum acceptable

    range of variation to a significant degree,

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    Process contd

    managers have to take corrective measures.

    4. Taking Corrective Action:The specific action to

    be taken will depend on the particular situation& its potential impacts in the future

    performance of the organization.

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