Layout of Housekeeping Department

LAYOUT OF A HK DEPARTMENTFLORIST’S ROOM

HOUSEKEEPING SUPPLY STORE D

ES

K

CO

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RO

L R

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LOST & FOUND ROOM

SECRETARY’SROOM

EXECUTIVE HK’S ROOM

SEWING ROOM

LINEN STOREROOM

LINEN & UNIFORM ROOMWITH EMPLOYEE EXCHANGECOUNTER

LAUNDRY

HORTICULTURE EQUIPMENT ROOM

HEAVY EQUIPMENT STORE

LAYOUT OF HOUSEKEEPING DEPARTMENT:

LINENSTORE

TAILORSHOP

LINEN & UNIFORMROOM

EmployeeExchange counter

LAUNDRY

EXECUTIVE HOUSEKEEPER

SecretaryHOUSEKEEPINGDESK

CONTROL

LOST&FOUND

HOUSEKEEPINGSUPPLIESSTORES

UPHOLSTERY&

FURNITUREYARD

FLOWERROOM

EXPLANATION:

HOUSEKEEPER’S OFFICE-This is the main administration centre for the department. It must be an independent cabin to provide the Housekeeper with silence to plan out his/her work.It should be preferably be a glass panelled office so as to give a view what is happening out side the office.

DESK CONTROL ROOM-This is the main communication centre of housekeeping.it is the nerve system for

cordination with the front office, banquets etc.

The Desk Control Room should have a desk and a chair with preferably more than one

telephone.The Desk Control room is the point where all staff report for duty and check out at the duty

end.

LINEN ROOM- This is the room where where current linen is stored for issue and reciept.

The room should be large, airy and free from heat and humidity. It should have

adequate shelves easily accessible to stack all linen. The room should be preferably

adjoining the laundry so that supply of linen to and from laundry is quick and smooth.

LINEN UNIFORM STORE- This room stores the stocks of new linen cloth materials for

uniforms etc.The stock maintained should

be enough to replenish the whole hotel once over.

It should be provided with shelves and racks to store all

linen and uniforms.

UNIFORM ROOM-This room stocks the uniforms in current use.A separate Uniform Room really depends on the no of uniforms in circulation.The uniform room would have adequate hanging facilities as many uniforms are best maintained when hung.

TAILOR’S ROOM- This room is kept for house

tailors who attend to stitching and mending

work of linen and uniforms.

LOST AND FOUND SECTION-

This should be a small space away from the thoroughfare ,secure cool and dry

with a cupboard to store all guest articles that

are lost and may be claimed later

FLOWER ROOM-This should be an air conditioned room to keep fresh flowers for such flower arrangements as

the hotel may require The room should have work tables ,a sink and a

water supply.

Layout of a LINEN ROOMCOUNTER

TOWELS

F & B LINEN

EXTRAS e.gCurtain etc.

CONDEMNEDLINEN

Exchange hatch COUNTER

Linen-keeper’s desk To

laundry

Trollies to put in dirties

SHEETS & PILLOWCASES

LINEN ITEMSRARELY IN USE

BLANKETS & BEDSPREADS

LINEN ROOM Usually serves as the base of operations for most

housekeeping departments & under the control of linen supervisor who is responsible for issue and movement of linen & uniforms.

Types of linen room depending upon size and complexity of hotel :

<1> Centralized

<2> De-centralized

LAUNDRY ROOM

LAUNDRY ROOM LAYOUT

D R I E R S

FOLDINGTABLE

FOLDINGTABLE

MANGLE

SHEET FOLDER

SHELVNG

MOBILERACKS

SORTING AREA

WASHERS

WASHERS

WASHERS

SOAKSINK

ENTRANCEEXIT

The laundry process includes following process:

a.Receiving,Sorting,Markingb.Washing and drycleaningc.Hydro extractiond.Dryinge.Ironingf. Issuing

LAUNDRY OPERATION

FLOWCHART

A.Collecting

Soiled linen

B. TRANSPORT

OF SOILED

LINENC. SORTING SOILEDLINEN

D. WASHING

E. EXTRACTION

F. PRESSING

IRONINGDRYING

G. FOLDING

H. STORAGE

I. TRANSFER

II. OF LINEN

III. TO USE

J. USE OF LINEN

LINEN AND UNIFORM ROOM (Practises &procedures)

Desk

Racks

Work table

Employee exchange counter

RacksSupply

cupboard