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UNILEVER IN INDIA “Rural Marketing Initiatives”  Abrar Kadvekar  Aditya Sable  Anam Mehmood Neethi Menon Rohit Seth Sahil Khusro

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Page 1: Unilever in India Final

8/4/2019 Unilever in India Final

http://slidepdf.com/reader/full/unilever-in-india-final 1/27

UNILEVER IN INDIA“Rural Marketing Initiatives” 

 Abrar Kadvekar• Aditya Sable• Anam Mehmood•Neethi Menon•Rohit Seth

•Sahil Khusro

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Overview of HLL

• In 1885 lever brothers set up “ William Heskethlever” in England

• Lever entered in India in 1888 by exporting“sunlight”, its laundry soap 

• In 1930 the company merged with “Margarine

Unie” to from Unilever

• In 1931, HLL set up its first Indian subsidiary,Hindustan vanaspati manufacturing company 

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Products Year

Sunlight soap 1888

Lifebuoy 1895Pears 1902

Lux 1905

 Vim 1913

 Vanaspati 1918

Dalda 1937 Anik ghee 1964

Sunsilk shampoo 1964

Bru coffee 1969

Rin detergent bar 1969

Clinic shampoo 1971Liril bathing soap 1974

Close up 1975

Fair and lovely 1978

Breeze soaps 1987

Pepsodent 1980

Mentadent-G 1980

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 Year Events

1990 Merged with Tata Oil Mills Company 

1994 Formed Nepal lever limited

1994Formed a joint venture with Kimberley-Clark Corporation in that same year

1995Joint Venture with Tata Company,Lakme ltd.

1996Merged with Brooke Bond Lipton IndiaLtd

1998 Merged with Pond's India Ltd

2000

 Acquired 74% stake in Mordern Food

Industries Ltd

Growth of HLL

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• 70% of the Indian population lived in the ruralareas

• The rural markets in India constituted of a wideand untapped market for many products andservices

• Rural income levels were largely dependent onthe monsoon and the demand is not easy topredict

Indian Rural Market

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• Untapped potential

• Growing demand of products

• Flat growth in the urban markets

• Rural markets are key drivers of revenue growth

• Increasing income and purchasing power

• Risk reduction (during recession the rural marketshelp to reduce risk)

Importance of Rural Market

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• Rural Income

• Products and Uses

• Strategic Align with the Industry 

• Partnering

• Proper distribution networks

• Modes of transportation

• Creating Brand awareness

How to tap the Rural Market

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•  Wheel vs. Nirma (1997)

• Liril vs. Nirma Lime- Introduced “jai lime” at a lowerprice segment to compete against Nirma lime

• Liril and Lux international and low priced breeze lostshare to Nima soap due to low pricing

• Close up and Pepsodent lost market share to Anchor andBabool due to low price

• Fair and lovely losing share to Fairever

Threat from Competition

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• Share in toilet soaps was down to 59.5% from62.7%

• For the same period, its share in tea fell to

37.6% from 39.1%

• Share in detergents went down to 45% from47.6%.

•  As per research, five persons in a household, washed their hair once a week – Sachetstrategy 

Continued

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• Non usage by buyers in rural areas

• Low purchasing power (Project Shakti)

• Lack of awareness for which campaigns werecarried on. Eg- Pepsodent and Indian Medical

 Association joint initiative

Threat from Buyers

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• Shampoo vs. Soap - Breeze 2-in-1

• Neem, dantoon vs. toothpaste for which new category was launched

Threat from Substitute

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StrategiesTactics

 Actions

Strengths 

1. Strong distribution network primarily in urban areas

2. High brand value

3. Successful R&D programs

4. Variety of products

5. Market leader in urban areas

 Weaknesses 

1. Did not realizepotential of rural

market

2. Non availability of 

distribution networks

in rural areas

Opportunities 

1. Untapped rural market

2. Growing IT knowledge

3. Willingness to buy 

 branded products at a

comparatively low price

SO Strategy  

1. Developed new products in

lower price category 

2. I-Shakti

 WO Strategy  

1. Project Shakti to

encourage

entrepreneurship

2. Project Bharat to

create productawareness

Threats 

1. Low prices of regional

players

2. Low purchasing power of 

rural areas

ST Strategy  

1. Ventures and collaborations

 with local players

 WT Strategy  

1. Retrenchment of Aim

toothpaste

TOWS Analysis

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• To enhance control of the rural distribution

• Increase rural penetration to 100,000 outlets

•  Aim was to cover 50 % of the rural population

• Sub stockist were appointed for distribution

Unconventional modes of transport were used

• The project was successful in attaining 37 % ruralpenetration

Project Streamline (Initial Penetration)

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• The main objective was to increase the frequency of purchase in rural households

• Low priced samples were distributed in villagesacross the country 

• The project started with small villages and thenextended to bigger villages

• Micro credit was initiated with this project

Project Bharat (Influencing Consumer Behavior)

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• Based on the Grameen Bank model of Bangladesh

• Initiated in 2001 in 50 villages of Andhra Pradesh

• SHG‟s were created that included rural women 

• The purpose was to encourage the women to save a

rupee each day to create a fund

• Managed to create funds of 1500 crores with thehelp of 58lakh women

Project Shakti (Creation of Entrepreneurs)

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Continued

•  SHG‟s were covered by 3 MACTS 

•  Women were selected to start their own ventures todistribute HLL products

• Lifebuoy, wheel, pepsodent clinic plus and Annapurna salt were sold

• The project covered 2800 women entrepreneurs in12000 villages

• Nippo, TVS motors and ICICI prudential were alsoencouraged to use shakti network to sell thereproducts

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•  An IT – Based rural information service started in2003

• Provided key requirements in areas like education, vocational training, education and health

• Internet access to households of shakti dealers

• Provides information related to farming practices,rainfall, pest management etc

I–Shakti (Relationship Building)

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• "Project STING“ (Strategy to Inhibit Nirma Growth)▫ To tackle the growth of Nirma

• HLL was in delima.

•  A new product was clearly a high risk, high returnstrategy.▫ It had to be of low-cost and high quality,

• Introduced the new NSD powder as "Wheel“ ▫ Packed in 30-gram plastic sachets▫ Nirma and Wheel were close competitors targeting the

rural consumers.

Product Development

C i d

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• The rural population was a large andpotentially attractive market.

• Low Unit Price (LUP) packs.

• Shampoo Market▫ Launched Chik shampoo in 50 paise

▫ Novel promotion

▫ Market leader in the southern rural markets with over 50% market share

Continued

C ti d

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• The success of Sachet Strategy 

▫ 95% of total shampoo sales in rural India was

through sachets

▫ The growth rate of shampoos in rural markets became almost twice that in the urban areas

▫ HLL introduced sachets for itsshampoos

• In the early 2000‟s 

▫ HLL products were launched in LUP packs▫ The strategy was also employed in the

deodorant market 

Continued

C ti d

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• Investment in R&D

▫ "Breeze 2-in-l“ ▫ Combined soap and shampoo

• HLL launch a 75 gm cake of Lifebuoy for

price sensitive consumers

•  Aimed at upgrading toothpowder users.

• Packaging

▫ Used plastic flow wraps

Continued

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• L ate 1990‟ and early 2000, HUL engagedOgilvy Outreach:

▫ Communication were made through: Colourful Flyers, entertaining jingles and travelling

Cinema Vans

▫ Local actors, magicians, dancers etc were hired to

perform at various fares (melas) and to spreadawareness about various products of HLL.

HUL Communication in Rural Markets

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• In August 1999 HLL launched a country widedental health plan

• To raise awareness on dental hygiene

•  With this campaign HLL managed to increase itstoothpaste reach to 125000 villages

Pepsodent and IMA

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• HLL along with other companies like Parle, Colgateetc participated

• It was organized by Rural Communications &Marketing Pvt. Ltd., RC&M), an agency specializingin rural advertising and marketing

▫ First stage involved the publicity activities.

▫ Second stage involved the activities on the meladay.

▫ Final stage was the screening of a movie

Grameenon Ke Beech

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• To reposition Lifebuoy 

• The company launched a direct rural contactprogram

• Generate awareness about good health andhygiene

•  With this campaign HLL has been able to link theuse of soap to a promise of health as a means of creating behavioral change and thus increased

the sales

Lifebuoy Swasthya Chetna

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• Objective was to educate the rural masses on theon-going „Vim Khar Khar Challenge‟ televisioncommercial by conducting live demonstrations

about vessel cleaning.

• 70 % of Indian population used unbrandedsourcing bars and liquid.

• Used shop fronts, walls, wells and other waterpoints to increase visibility.

Promoting Vim

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• HLL realised the potential of the rural market before any other major players

• The initiative taken by HLL resulted in hugegrowth and profits

• India is the only country where HLL is ahead of 

P & G

• HLL has the biggest distribution network in Indiaeven today 

Conclusion