unified communications february 2008. 2 aastra – open telephony over ip solutions for every need...
TRANSCRIPT
2
Aastra – OPEN Telephony over IPSolutions for every need
Customer Needs Aastra Solutions
OPENOPEN ToIP – SIPToIP – SIP
Unified ApplicationsUnified Applications
ConvergedConverged MobilityMobility
Feature Rich
Easiness – ReliabilityEasiness – Reliability
Productivity gainsProductivity gains
Aastra ToIP 2.0 : towards vertical applications and Microsoft Applications
3
Vertical Applications
IP Telephony 2.0IP Telephony 1.0
» Existing networks are Heterogeneous and Costly– Major evolution of uses– New means of communications : video, virtual meetings, instant
messaging– High networking costs
» Aastra and Microsoft share a common vision of unifying means of communications– A consistent and user-friendly interface– Rich and innovative features– A complete solution integrated in the desktop environment
Aastra & Microsoft Common Value Proposition
The answer for Small BusinessMicrosoft – Aastra partnership for Response Point
• Micro-PBX solution with Aastra SIP phonesMicro-PBX solution with Aastra SIP phones• Launch in North America : Q2 2008Launch in North America : Q2 2008
Conferencing solution : Conferencing solution : audio/video/virtual audio/video/virtual
meeting meeting
Entreprise secure solutionEntreprise secure solutionfor Presence/IMfor Presence/IM
Telephony Solution Telephony Solution integrated with the Aastra integrated with the Aastra
rangerange
Unified MessagingUnified Messaginge-mail, Voice mail & Faxe-mail, Voice mail & Fax
The answer for SMB and Large AccountsFunctional bricks of the desktop solution
Collaboration / Web conferencingCollaboration / Web conferencingCollaboration / Web conferencingCollaboration / Web conferencing MS ActiveMS ActiveDirectoryDirectoryMS ActiveMS ActiveDirectoryDirectory
DirectoryDirectoryServicesServicesDirectoryDirectoryServicesServices
AASTRAAASTRATelephony Telephony
ServerServer
MS Office MS Office Communications Communications
Server 2007Server 2007
MS Exchange MS Exchange Server 2007Server 2007
AASTRAAASTRATelephony Telephony
ServerServer
MS Office MS Office Communications Communications
Server 2007Server 2007
MS Exchange MS Exchange Server 2007Server 2007
InfraInfraInfraInfra
Voice / Video ConferencingVoice / Video Conferencing Voice / Video ConferencingVoice / Video Conferencing
Presence / Instant Presence / Instant MessagingMessagingPresence / Instant Presence / Instant MessagingMessaging
Unified MessagingUnified MessagingUnified MessagingUnified Messaging
Telephony InterfaceTelephony InterfaceTelephony InterfaceTelephony Interface
AASTRA IP AASTRA IP PhonesPhonesAASTRA IP AASTRA IP PhonesPhones
Components of the integrated solution
» Real-time Communication– Easy access to rich presence /
availability information– Presence information integrated from
multiple sources, including calendar, computer or phone activity
– Immediate and daily availability– Instant messaging– VoIP / Video– File transfer
By the end of the decade, all employees with business e-mail accounts will also have business IM accounts (Gartner, 2007)
Rich Presence and Instant Messaging
» Telephony integrated with Aastra telephony server– Your communications in one click
– Integration with Outlook
– Integration with Office suite
– Control of Aastra phone from the desktop
» Call management advanced features– Easy to set up and use– Smart routing based on presence and
calendar information
An new Telephony Experience
» Desktop or thin client for E-mail, Voice-mail and Fax integration
– Without additional component in the desktop
– Integration with Aastra telephony solution
– Voice mails and e-mails management
– Voice mails annotation for later search
– VIP : pre-processing by the assistant
80% of information workers are most likely to first check their computers each morning for messages vs. 14% phone and 6% cell phone or other (Harris, 2007)
Unified Messaging
Remote Call ControlRemote Call ControlRemote Call ControlRemote Call Control» Office Communicator, terminal of
the Aastra Telephony Server– Initiating, redirecting or answering a
call
» Links with Aastra Telephony Server– Remote Call Control through
SIP/CTSA– Gateway available
» Consistent and compatible solution– Office Communicator single client– Federating telephony environment
AASTRAAASTRATelephonyTelephony
ServerServer
AASTRAAASTRATelephonyTelephony
ServerServer
CTI LinkCTI LinkOCS gateway OCS gateway
by AASTRAby AASTRA
CTI LinkCTI LinkOCS gateway OCS gateway
by AASTRAby AASTRA
CSTACSTAInterfaceInterface
OCS 2007OCS 2007OCS 2007OCS 2007
IM and IM and PresencePresence
Integrated Telephony
QoE Monitoring Archiving
CDR
Public IM Clouds
MSNAOLYahoo
Remote Users
DMZ
FederatedBusinesses
Front-end Server(s) (IM,
Presence)
PSTN
BackendSQL Server
Exchange2007 Server UM
Voicemail
Unified End-points
Inbound, Outbound, Voice MailRouting
Conference Server(s)
(SIP Gateway)
AccessServer
DataAudio
/VideoSIP
Mediation Server
Active Directory
Telephony Server
Architecture of Aastra & Microsoft Interoperability
Deploying Microsoft OCS with Aastra Solutions
» CTI Services– Aastra TWP Call Control Gateway, CSTA interface
– CSTA licences in Aastra Telephony Server
– NeXspan R4.2 : up to 2000 CTI users
– Aastra 5000 R5.1 : up to 15.000 CTI users
» VoIP Gateway– Dialogic Media Gateway 2000 Series : 4 PRI / VoIP
» Multi-site Services : CTI and Unified Messaging