Unification & Simplification Through:• Cooperation• Innovation• Opportunity

How IT Contributes to Business by leveraging Solution Architecture

Association of Enterprise ArchitecturesExcellence, Trust, Collaboration and Commitment” – CTOC

Daud Santosa Chief Technology OfficerDepartment of the Interior

Washington DC, April 12, 2006

2

AgendaBackground and Business Strategy

– Common Challenges

– DOI Business Strategy

IT contributes to Business Strategy

– DOI Enterprise Initiatives

– Example of developing Solution Architecture to solve Business Problem.

CTO Council and Service Oriented Integration Center of Excellence vision

Questions and Answers

3

Background and Business Strategy

4

Quote for today – Using Time

Discover your uniqueness; then discipline yourself to develop it.” – Jim Sundberg

“Behind an able man there are always other able men.” – Chinese Proverb

“It is not enough to be busy. The question is: What are we busy about?” – Henry David Thoreau

“Watch your thoughts; they become your words. Watch your words; they become your actions. Watch your actions; they become your habits. Watch your habits; they become your character. Watch your character for it will become your destiny. – Frank Outlaw

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What are the Characteristics of theOn-Demand Government?

Government Challenges

Changing Expectation of Citizens, Threat, Partner

(Other Federal Government),

Catastrophe

Responsive

Collaboration across geographies (globally,

governments and partners, managing

skills shortages)

Focused

“Responsive in real-time

“Focus on what’s core and differentiating”

Sustained budget & resource pressures

Variable

“Using variable cost structures”

Balancing demands of Security, Safety

and PrivacyResilient

“Resilient around the world, around the clock”

Able to sense and response in real time to the changing needs of citizens, partners, employees, and other governments

Concentrating on core competencies – and using strategic bureaus partners to manage needs outside of these competencies

Employing variable cost structure to operate at high levels of productivity

Able to handle changes in political, economic, and physical environment and manage consistent availability, security and privacy – around the world, around the clock

Characteristics of an On Demand Enterprise

Description

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What are the common challenges (1)?

What problems are we trying to solve for both Business and IT perspective?

What business values are we proposing to both IT and Business executives?

How do we start building the future infrastructure to support the current and future on-Demand Government mission?

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How do we scope the Business Requirements to leverage new technologies within the proper budget and resources?

How do we start leveraging the concept of reuse to reduce the risk for complex projects?

How do we overcome the culture barrier and educate the IT staff to adopt the new way of implementing IT in the future?

What are the common challenges (2)?

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Extend the breadth and depth of relationship

among DOI communities

To promote information sharing and collaboration among DOI Communities,

Business partners, other Federal Governments, State and Local

DOI Business Strategy

Reduce delivery channel costs and minimize transaction barriers.

To move customers and transaction away from high manual to electronic channels such as Web, PDA, e tc.

Consistency of DOI branding including our business partners and

bureaus

To emphasize the easy access to information or subscription

Create customer satisfaction and protect

privacy

To create happier customers -- usually done in the area of Customer Support and

Services

To protect the privacy of our Customers, and Data.

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FEA BRM Mgmt of ResourcesFEA BRM Service to Citizens: Law Enforcement

FEA BRM Mode of Delivery: Knowledge Creation and Mgmt

FEA BRM Mode of Delivery: Direct Service to Citizens

FEA BRM Support Services:

External Customer Service Law Enforcement Protection Manage DOI Resources

Control & Oversight

Planning & Resource Allocation

Policy & Regulation Development

Legislative Relations

Public Information Management

Systems Cost CriticalityCustomer Relationship Management

Filing/Register

Privacy Protection

Order Fulfillment

Licensing

Service Outreach

Correspondence

Service Directory

Customer Outreach

Contact Mgmt• Registration & ID Mgmt • Personalization

Call Center

1

8

2

3

8

H

H

L

L

L

H

H

L

L

H

Product Development

Information Dissemination

Product Dissemination

Records Accessibility & Protection

Public Records Retrieval

Product and Service Ideation

Public Search

Publishing

Training

Hot Components

Computer Aided Dispatched

Jail/Detention Management

Crime Pattern and Predictive Analysis Services

Track Evident and Management Services

Incident and LE Services

Records Retention

Search and Rescue

Emergency Management Services

Analytic Reporting

Monitoring & Evaluation

Case Management Services

Field Interview Services

2

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1

H

L

M

Mobile Services

Human Resources Mgmt.

HR Benefits & Comp. Admin

HR Acquisition & Dev.

Employee Relations

Financial Mgmt

Fee & Payment Processing

Accounting

Collections

Administrative Mgmt.

Facilities & Equipment MgmtServices Acquisition

Information Resources Mgmt

IT Services

L

10

IT contributes to Business Strategy

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Financial Business Management System (DOI)

OCS Connect (MMS)

Incident Management And Reporting System (DOI/NPS)

Geospatial One Stop (DOI/USGS)

HSPD-12

Enterprise DOI Initiatives

Enterprise Service Network

– Law Enforcement Network

Active Directory & Messaging (External, Trust and non Trust) Services

PKI (Cybertrust) Services

Identity Management Services

Reduce Sign On (External, Internal) Services

Enterprise DOI Portal (OST Portal, HR Portal, OS Portal, USGS Portal, OCIO Portal, IMARS Portal)

Enterprise Business Application Projects

Enterprise Infrastructure Projects

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IT: Self-Expression or Science? Unify & Simplify!Example from DOI TRM (Subset) - Current

DOS 6.22 Windows NT 3.1,95, 98,4.0 ,2000, XPNetware 4-6,

OS/2 3.1Sun Solaris 2.6,

Sun Solaris 7.0, AIX, LINUX

Corel Paradox,DBASE 5,4,3FileMaker Pro 4.0,FileMaker Pro 5.0,Foxpro

ArcSDE,Informix 7.30uc5,Informix 7.23 uc1,Informix 7.12 uc1,Informix 9.2.1

OracleDB2 8.1,Lotus Approach 97B,Lotus Approach 9,Lotus Approach 3.02,

Access 95,97,Access 2000,2002,SQL Server 6.5 sp4,SQL Server 6.5,7,My SQL 4.01,My SQL 3.2.3.4.9

Databases

Knowledge Management

PresentationUser Interface

Operating System

Web Content Management

Portal

Web Server

Web Application Server

Clear Forest Convera Documentum FileNetIBM Lotus workplace

Net Perceptions

Entrieve

Bea Web Logic, Brio Ondemand Svr,CITRIX, Cold Fusion

Domino, ESRI App. Sver,JAM, JBOSS

Oracle App Sever,SigmaPlot,Sybase EA Server,Tomcat 4.1.29, 5.0.14

Tuxedo Lite,IBM Websphere 2.02IBM Websphere 3.5,IONA 3.01

Apache 2.0.4.8,Apache 1.3.2.3

Sun OneWeb Server6.1

Lotus Domino

MS IIS6.0

OracleWeb

Server

Netscape CommerceServer1.12

Zope, Extensis, NextPage, BroadVision,

Documentum, FileNet, IBM Lotus Workplace,Interwoven,

IBM HTTPServer

Microsoft, Open Market, Percussion Software, Stellent, Vignette

Clever Path(CA)

Broadvision Plumtree ViadorSun One

Portal EPICENTRIC

WebpherePortal

Oracle SAP Tibco Backweb

VB, VBA, Windows GUI

HTML, XHTML, DHTML,XHTMLMP, VXML JSP, ASP VB

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Gartner Research

“They found that simply developing an EA doesn’t generate benefits. CIOs need to apply EA in four aspects of their work to realize business value: – aligning IT with the business strategy,

– communicating IT’s vision and value,

– guiding IT investment and design decisions, and

– changing business and IS behaviors.”Mark McDonald

Group Vice Presidend & Head of Research

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Enterprise Architecture and Solution Architecture linkage

Enterprise architecture

Solution architectureFunctional aspects

Operational aspects

"Operational Instantiation of the EA"P

roje

ct

Fo

cu

sE

nte

rpri

se

wid

e F

ocu

s

Design and Delivery

Planning

Strategy

Business Opportunity

Business Operating Environment and IT Infrastructure

Business Strategy

Information Technology

Strategy

Technology Availability

Enterprise Architecture

Business Architecture

- Processes- Information- People- Locations

- Applications- Data- Technology

IT Architecture

IT Solutions

Transformation Plan Inte

rati

ve

Source: IBM

The Solution Architecture is the end-to-end architecture for a given project or IT initiatives. It includes the functional, non-functional and Operational aspect of the architecture.

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The IEA identifies six primary constituent architectures

Solution Architecture

Security Architecture

Business Architecture

Data Architecture

Application Architecture

Technology Architecture

Sec

urity

Arc

hite

ctur

e Security A

rchitecture

Solution A

rchitectureSol

utio

n A

rchi

tect

ure

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What are the Solution Architecture consists of:

Solution Objectives and Scope

High Level Business Requirement

Solution Overview Diagram

Use Case Model (Diagram and Text)

Non-functional Requirements

Component Model

Deployment / Operational Model

Architectural Decisions

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Solutions Architecture Example: Using the Patterns for e-business, we identify the appropriate architecture patterns required for the solution.

Provide seamlessaccess to services

provided bymultiple

application

Provide users direct access toAutomated DOI business services

Aggregate information frommultiple individual applications

Integration with Bureaus,Other Business Partners

processes

Integratemultiple

DOI legacyapplications

Self-Service

Collaboration

Information Aggregation

Extended Enterprise

Acc

e ss

Inte

gra t

ion

App

lica t

ion

Inte

gra t

ion

Allow users to (indirectly) communicatewith each other (e.g. an email notifying

someone of change in application status)

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Patterns for e-business in the Development Life Cycle

Design Patterns

Analysis Patterns

Architectural Patterns

Reference Architectures

Smallfeatures

Very Largefeatures

Mediumfeatures

Largefeatures

Life Cycle TimelineEarly

(conceptual)Late

(physical)

Choose Usedecision made decision applied

Choose Usedecision made decision applied

Choose Usedecision made decision applied

Choose Usedecision made decision applied

Frameworks (Physical)

System

s, Subsystem

s

Classes or objects

Classes,

Components

data structures

Choose Usedecision made decision applied

Business Patterns

Integration Patterns

Application Patterns

Runtime Patterns

Guidelines

Patterns fore-business

...

...

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FBMS High Level Business Services

Messaging & CollaborationServices

Document & Record Management Services

Internet/Intranet Browser

Users Access &Delivery Channels

Business Services Component Resources

Authentication and Authorization Services

Administration ServicesPervasive/Wireless Devices

Directory Services

SAP/R3 DB

SystemMonitoring

Customer RelationshipManagement

ExternalEnterprise

Systems

InternalEnterprise

Systems

Reporting Services

DOI Staff

Bank of America, Business Partners, Others

Core Financial Services

Acquisition Services

Budget Formulation Services

Laptop

Bureaus/ Other Agency

Enterprise Management Information Services

Customer Relationship Management Services

Financial Assistance Services

Inquiry & Update Services

Personal Property, Real PropertyFleet Management Services

Permanent Change of Station Services

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Solution Overview Diagram: Identify Application Pattern and Service Reference Model

Enterprise Business

IntegrationIn

tern

et

CustomerNotification

Catalog/Product

Selection

FBMSPortal

DO

I ES

N

DOIUsert

ExternalUsers

Inte

rnet

Legacy DOI Systems

(Non-FBMS)

Financial Assistance

Core FInancials

Personal Property

Fleet Mgmt

RealProperty

ExecutiveManagementInformation

Document/Records

Management

Bank of America

eTravel

GSA FedStip Catalog

Treasury

Grants.gov

Misc External Systems

Extended Enterprise

Self Service

Information Aggregation

Collaboration

Acquisistions

Budget Formulation

Access Integration

Application Integration

Access Integration: SSO & Personalized Delivery

Access Integration: Extended SSO & Personalized Delivery

Application Integration: Managed Process

Managed CollaborationPopulation Multi-Step

Access Integration: Extended SSO & Personalized Delivery

Digital Asset Services:: Document Mgmt, Records Mgmt, Archiving, Content Mgmt, Knowledge Mgmt

Process Automation Services:: Tracking & Workflow, Routing & Scheduling

Back Office Services:: Integration, Asset-Materials Mgmt, Data Mgmt, Development & Integration, Financial Mgmt,

Customer Services:: Customer Initiated Assistance, Self Service, Customer Preferences

Business & Analytical Services:: Business Intelegence, Reporting,

Support Services:: Communications, Forms Mgmt, Search, Security mgmt, Systems Mgmt

Business Mgmt Services:: Investment Mgmt Services, Mgmt of Processes,

ExternalUsers

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IMARS High Level of Business Services

GIS Services

Messaging & CollaborationServices

Crime Pattern & PredictiveAnalysis Services

Record Management Services

Internet/Intranet Browser

Users Access &Delivery Channels

Business Services Component Resources

Authentication and Authorization Services

Inquiry & Update Services

Administration Services

Pervasive/Wireless Devices

Directory Services

IMARS Applications

SystemMonitoring

Customer RelationshipManagement

ExternalEnterprise

Systems

InternalEnterprise

Systems

Case Management Services

DOI Staff

Crime Analysis, Law Enforcement, Others

Incident Services

Reporting Services

Safety Management information Services (SMIS)

Emergency ManagementServices

Laptop

Business/ Agency Partner

Field Interview Services

Track Evident and Property Services

Customer Relationship Management Services

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Solution Overview Diagram: Identify Service Reference Model

Extended Enterprise

Self Service

Information AggregationCollaboration

GIS Services

Enterprise Integration

Hub

ConsolidatedImars View

IMARS Users

INTRANET

INTERNET

Crime AnalysisUsers

Crime Pattern &Predictive

Analysis Services

Messaging &Collaboration

NIBRS

Central ViolationBureau (CVB)

Watch Office(DHS)

Other Agencies

Case Management

Services

Other Users

Application::DecompositionTier

AccessIntegration::RoleBasedPersonalization

Back Office Services::

Integration

Customer Services::Customer Initiated Assistance::Self

Service

Back Office Services::Integration

Customer Services::Customer Initiated Assistance::Self

Service

Record Management

Services

Field Interview Services

Emergency Management

Services

Track Evident and Property

Services

SecurityServices

CRMServices

Inquire & Update Services

Authentication & Authorization

Services

AdministrationServices

Incident & LE Services

Support Services::Security Management, Collaboration, Search, System Management

Digital Asset Services::Document

Management, Record Management

Process Automation Services::Tracking & Workflow,

Routing & Scheduling

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Run Time Application Decomposition Pattern

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DOI Target of Self Service Enterprise Logical Solution Architecture for Small to Enterprise Application

Fire

wal

l

Collaboration Database

Knowledge Management

Browser Client

Database Servers

Collaboration(EMS)

Client tier Middle tier Database tier

System management

Ext

erna

l Fir

ewal

l

Inte

rnal

Fir

ewal

l

PublicInternet

Business Partner/Vendors

LOAD

BALANCED

Load distributionand proxy caching

HTTP Server

HTTP Server

Web ApplicationServer

Business Services

Data abstraction layer

Security

Messaging

Java P

roxyJM

SJD

BC

Static Content

Instance Messaging

Team Room

Messaging, Transformation

& Router

Workflow

Personalization Data

Collaboration Database

Workflow Database

ApplicationDatabase

Web Application Server

Content Management

VPN

Integration Server

Legacy DB

Document Mangaement

DB

DOI DB

TCP/IP

HTTP Server

HTTP Server

LOAD

BALANCED

GIS DB

...

SOAP

XMLHTTP

Intranet(DOINET)

Intranet

HTTPS

Web Application Server

Privacy Services

Adapter

Adapter

PKI Services

Credential Services

Crypto ServicesDirectory Services

PKI Certificate Services

Management

Integration Gateway

Email Document Management

Record Management

IDSCrypto

EACS

Search and IndexingSearch and

Indexing

Advanced Spatial Data Server

Advanced Spatial Data Server

Content Management

DB

……..

Business Intelligent

Others DB

CRM DB

Record Management

……...Web Portal

Server

Den

ver

Res

ton

Men

lo P

ark

Sio

ux F

alls

Ala

ska

Integration Gateway

Integration Gateway

Integration Gateway

Secure Proxy Server

Secure Proxy Server

Security Services

Authorization Service

Authentication Service

Enterprise Directory

Identity MgmtService

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Choose the best technology from TRM (example) to support the Enterprise Solution (Product Mapping)

EMC NetApp IBM Shark

Dell Server and Blade Servers IBM X Series and Blade Servers

Unix (AIX, SUN) Win XP, Windows 2003 Linux (Red Hat) Mac 10.x

IDP: Tipping Point , IDS: Lancope (anomaly based)NFR (signature based), Sourcefire (signature based)

Firewall: Netscreens

Desktop: Symantec Desktop Security

Oracle 9.x.x and 10g..x.x MS SQL Server IBM DB2Databases

Websphere Business Intergration SAP XI Tibco

IBM Record Management Filenet SAP DocumentumDoc. & Record

Management

WebsphereApplication

Server

Oracle Application

Server

SAPNetweaver

BEA-WebLogic

IIS

J2EE .NET

JBoss Tomcat

Open SourceWeb Application Server

Apache x (IBM, Sun, Red HatLinux).

MS IIS

Microsoft (Workgroup)

IBM Content Management

SAP Content Management

DocumentumContent

Management

SAP Portal Oracle Portal, PlumtreeMS SharePoint Portal (workgroup)Vertical Portal

Websphere Portal

MS Active DirectorySSO: Siteminder and Tivoli Access Manager

PKI: CybertrustSecurity

Operating System

Presentation

Web Server

Microsoft Explore

Horizontal Portal

Servers

Storage

ESB/EAI/Broker

Network Security

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Business Value PropositionTo identify the complexities and risks during the early stage of the planning

To provide the Solution framework in the RFP in order to provide guidance of “how” the vendors should provide response with the right information in the proposal.

To identify the operational aspects of the solutions including Data Center, Infrastructures (Network, Security, Hard wares and soft wares, etc), Helpdesk, etc.

To identify the pro and con of outsourcing vs. in-house.

To identify the skill sets that required to implement the systems including resources, training, and so forth

To estimate the cost of the overall projects, Integrated project plan and choose the right Solution and its vendors.

27

CTO Council and Service Oriented

Integration Center of Excellence Vision

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Overview of the Vision of Service Orientation Integration (SOI) Center of Excellence

Service Oriented Integration Center of Excellence

Enterprise DOI Technology Services

ITMC and IRB Sr. Management Sponsorship

Enterprise Infrastructure

ESN DMZWeb

ServersApplication

ServersMessaging

IntegrationServers

Portal Servers

Wireless Satellite

StoragesDatabase Servers

ADCollaboration

ServersDocument

Management serversContent Management

serversOthers

Chief Technology Officer Council

Technical Leadership Delivery CapabilityCommunity and Communications

Delivery Excellence

Business Service ComponentPaymentServices

PayrollServices

License Services

EmployeeServices

Technology Reference Architecture, Solution Architecture and Reusable Asset Management Library

Oracle CoE

USGS

Websphere CoETBD

Apple CoE

USGS

SOA CoE

NBC/OCIO

Storage CoE

USGS

Wireless CoETBD

PKI & Access Control CoENBC/OCIO

SAP CoE

NBC

Microsoft CoETBD

Other Technology

CoE

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The DOI SOI CoE focus in four major areas

Delivery Capability• Develop & manage skill sets and roadmaps• Provide proactive mentoring• Assist CoE in implementing proof of concept with the new technologies

Delivery Excellence• Leverage senior skills• Assist troubled projects• Conduct Solution and design reviews• Provide method expertise• Business value Analysis

Community Building and Communications

• Facilitate teaming• Build and maintain a website for sharing and communication• Establish a direct channel for technology transfer from CoE to OCIO• Establish Collaboration to Bureaus and Business Partner to promote asset Reuse

Thought Leadership and Knowledge

• Adopt patterns & framework• Define and maintain DOI Enterprise Solution Architecture Framework• Survey external sources such as Gartner Research or others, Redbooks, White Paper, and Best Practices• Develop DOI Reference Architecture• Adopt Emerging Technology/R&D

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My Information:

Daud Santosa

Chief Technology Officer

Department of the Interior

Office: 202-208-5064

Cell: 202-320-6791

daud_santosa@ios.doi.gov