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Prepared and Presented by A. Shafai – EDCA 112

Understanding The Four Communication

Styles

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Prepared and Presented by A. Shafai – EDCA 112

Communication skills self-assessment Learn how you communicate Understand the four communication styles “Read” others more effectively Exercises to test your understanding

Seminar length: 5 minutes

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Prepared and Presented by A. Shafai – EDCA 112

To express yourself as you are is the most important thing….

- Shunryu Suzuki

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Prepared and Presented by A. Shafai – EDCA 112

We need to be able to read people and adjust our approach and style

when communicating

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Prepared and Presented by A. Shafai – EDCA 112

Discovering Your Communication Style

There are 18 situations describing 4 There are 18 situations describing 4 communication styles.communication styles.

Choose 1 response per question.Choose 1 response per question. Answer how you would Answer how you would actuallyactually behave. behave. Not how you think you should behave.Not how you think you should behave. Answer as rapidly and instinctively as possible.Answer as rapidly and instinctively as possible.The highest total is your communication style.The highest total is your communication style. Please complete survey before moving to next Please complete survey before moving to next

slide.slide. Click here to start the survey.Click here to start the survey.

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Summary of 4 Styles

Style I – Action /DRIVERDRIVER

Goal Oriented

Needs to see results

Quick reaction time, decisive

Independent

Practical

Direct

Controlled facial expressions

Style IV – Process / ANALYTICALANALYTICAL

Fact Oriented

Needs to be accurate

Organized, systematic

Slow reaction time

Serious, industrious

Methodical, Tenacious

Style III – People / AMIABLEAMIABLE

Personal security, acceptance

Cooperative

Personable

Enthusiastic, Loyal

Perceptive

Hates conflict

Prefers to work in teams

Style II – Idea/ EXPRESSIVEEXPRESSIVE

Sociable

Enthusiastic, impulsive

Future Oriented

Conceptual, Innovative

Egotistical

Needs to be accepted by others

Undisciplined

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Prepared and Presented by A. Shafai – EDCA 112

Understanding your Communication Style

The Four Little Pigs

Can you identify the different communication styles?

Click here to read this story

Watch the video on next page to identify the different styles

And …..

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Thank you for your participation!