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Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28 Cloud Security Conference: Reaching the Cloud Era in the European Union Riga, 16 June 2015

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Page 1: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

Understanding privacy is key to protecting it

mag. Andrej TomšičDeputy Information CommissionerInformation Commissioner of the

Republic of Slovenia

EU28 Cloud Security Conference:Reaching the Cloud Era in the European Union

Riga, 16 June 2015

Page 2: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

• A fundamental human right.

• Warren, Brandeis (1890): „The right to be let alone.“

• Privacy: communication, location, information.

• Information privacy = personal data protection

• The right to decide• which data to share with whom and

what for

• Breach of privacy = breach into the right to decide / breack of legal assurance

What is privacy?

PRIVACY

DATA PROTECTION

DATA SECURITY

Page 3: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

Subjective and relative:

• “common undefined phrase”• differs between individuals,

countries, cultures, time…

Not an absolute right:

• tax procedures, • right of access to information, • rights of others…

Privacy is…

Page 4: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

“I have nothing to hide, what can happen to me?”

„Privacy? It doesn‘t hurt, doesn‘t leave blood-stains. Identity theft is something that happens in movies. To others. Rarely.“

Can we erase the memory? PNR, body scanners, data retention, mass

survelillance…

Poorly-equipped for a fight

privacy

securityeconomi

cs

Page 5: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

Nothing to hide?

• "If you have something that you don't want anyone to know, maybe you shouldn't be doing it in the first place.„ (2009)

• "You're having a dispute with your neighbor," he told the news outlet. "How would you feel if your neighbor went over and bought a commercial observation drone that they can launch from their back yard. It just flies over your house all day. How would you feel about it?„ (2013)

• How would YOU feel about it, Mr. Schmidt?

• Is somebody against being tracked and watched?

• Why? Have you got someting to hide?

Page 6: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

Good generals…

• Analogue as privacy shield

• 10 yers ago who knew what we were buying, where we go on holidays, do we have loans with other banks, where we drive and what we watch on tv?

• We were: • anonymous drivers, • anonymous shoppers, • anonymous TV viewers,• anonymous <insert>

• Today • more and more aspects of our lifes are digitalized• …and profiled

Page 7: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

…see battlefields in advance

• On-going digitalisation:

• location data• smart grids, smart homes, smart <insert>• intelligent transport systems• internet of things• big data

• Constant flow of new tech and concepts:• cloud computing, smart TVs, drones, BYOD,

wearable devices…• privacy and surveillance at workplace• profiling• new law enforcement tools (drones, imsi catchers, trojan horses, DR,

PNR…)

Page 8: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

Privacy in the information society slippery slope and the boiling frog

(„What camera?“) analogue vs digital

Negative externalities of dimnishing privacy one cigarette won‘t kill you… but delaying medical treatment might.

No privacy equals no freedom of thought, no freedom of expression and assembly, no democracy. It means a state of control and opression.

Protecting the poorly understood privacy

"If the camel once gets his nose in the tent, his body will soon follow.„ Arabian proverb

Page 9: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

Wholesale surveillance

We are losing the control of our privacy – we have less and less to sayy when, where, by whom and why we are surveilled

Who decides if you give others „the right to decide“? Public, private, public-private partnership

Surveilled employee, citizen, conumer, neighbour… “Google knows best what people want.”

Impossible to fight as individual Encrypting your e-mail Encrypting your face

Retreat means social/communication isolation No Google, no Facebook…no information society?

But, should we allow new technologies to undermaine the level of our fundamental rights and values?

Page 10: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

Old concepts meet the cloud

• EU approach to data protection (Directive 95/46)• Data controller

• determines that means and resources • Data processor

• processing on behalf of data controller

• Private/Pubic /Community/ Hybrid• privacy concerns higher where

• control of data is „outsourced“• cross-border transfers (third coutries)

• Data protection legislation – main cloud issues• Contractual processing of personal data• Data/information security• Export of personal data to third countries

Page 11: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

• Data controller vs data processor• Who determines and who may change the terms of use?• The balance is lost – should we strive to maintain it or seek other options?

• Transparency of cloud providers – a lot to be done• Data controllers had no answers to the most basic questions

– Where will our clients‘ personal data be processed?– How will the data be secured?– How and when (if ever) will they be deleted?– ..

• „We will process personal data in line with our Privacy Policy…“

Broken balance

Page 12: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

• Data security is only a part of data protection– function creep effect– foreign jurisdictions – law enforcement agencies, civil proceedings etc. – are old mechanisms still adequate in the cloud computing era? e.g. Safe Harbor

• Specific risks– location transparenecy– multitenancy issues– vendor lock-in and portability of data– data erasure– security mechanisms and controls/audits (e.g. logging access to personal data)– disclosure during transfer/processing– …

• 2011: encreased demand for opinons of data protection authorities (DPAs)

Cloud specific privacy risks

Page 13: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

• Datatilsynet (Denmark) - Google Apps to be used by Odense municipality – data security and contractual relationship concerns– similar case in Norway

• ULD (DPA of Schleswig-Holstein, Germany) – Safe Harbor insufficient, call for independent certification

• Opinion of the International Working Group for Data Protection in Telecommunications (IWGDPT) – important for its international dimension

• Opinon of the Article 29 Working Party– contains recommended content of contracts– consensus of EU regulators

• DPA Guidelines and cases (DE, NOR, DEN, SI, UK, FR, SW, IT…)

2012, privacy community response

Page 14: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

• International Working Group on Data Protection in Telecommunications• Sopot Memorandum – Working Paper on Cloud Computing - Privacy and

data protection issues, April 2012 - > public cloud, legal persons as users• General recommendations

– cloud computing must not lead to a lowering of data protection standards as compared with conventional data processing

– data controllers: risk analysis (alone or with/by third parties)– cloud providers: transparency, security, accountability, portability– legislators: reassess the adequacy of existing legal frameworks

allowing cross-border transfer of data and consider additional necessary privacy safeguards;

– supervisory authorities: awareness and supervision;– further R&D (e.g „sealed cloud“, homomorphyic encryption);– certification and standardization.

IWGDPT opinon

Page 15: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

• Recs(27) for data controllers and cloud providers– location transparenecy/auditability

• physical location of all processing, including sub-contractors – risk analysis (incl. portability analysis) – actual erasure policies– encyription of moving data, data at rest– right to audit clauses (third parties allowed)– third coutry and own purpose clauses – data subject rights clauses– independent third pary auditing– less critical data first, additional safeguards for sensitive data – distribution of responsibility

• IWGDPT opinon – basis for the international conference resolution.

IWGDPT opinon

Page 16: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

• A29WP=European DPAs under Directive 95/46/EC + EC + EDPS• Opinion 05/2012 on Cloud Computing, 1 July 2012• detailed requests regarding the content of contracts• particular chapter devoted to information security• imbalance of contractual power is not en excuse for data controllers• Safe Harbor self-certification does not cover all transfers within the Cloud;

national legislations and DPAs may have additional requirements• companies exporting data should not merely rely on the statement of the

data importer claiming that he has a Safe Harbor certification.• recommends

– t.i. standard contractual clauses, – BCRs for processors

• third parties to assess adequacy through stadization, certification and auditing schemes

Article 29 Working Party

Page 17: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

• 34th International Conference of Data Protection and Privacy Commissioners - „Resolution on Cloud Computing“

– recognizes the increasing importance of cloud computing,– recognizes privacy and security risks for individuals,– urges cooperation among all stakeholders, – recommendations for data protection agencies, organizations

providing cloud services, organizations that make use of those services and legislators.

• „Cloud computing should not lead to a lowering of privacy and data protection standards as compared with other forms of data processing“.

34th International Privacy Conference Resolution, 2012

Page 18: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

• Trust is essential for legal and practical acceptance of cloud computing and exploitation of its potentials.

• Trust must be complete and similiar to trusting yourself:• security• data protection• accessibility• reliability• fairness….

• Privacy by Design – how to seize opportunities and salvage privacy

• Transparency as a necesary, but not a sufficient precondition

• Strike a new balance using third parties‘ services: standardization, certification (Privacy seals), independent third party auditing

Towards trust

Page 19: Understanding privacy is key to protecting it mag. Andrej Tomšič Deputy Information Commissioner Information Commissioner of the Republic of Slovenia EU28

Nič novega….technology

humanrights

Thank you for your attention!

[email protected]

@tomsandrej