um college park um eastern shore 1 ume volunteer policy part i - overview university of maryland...

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UM College Park • UM Eastern Shore UM College Park • UM Eastern Shore 1 UME Volunteer Policy Part I - Overview University of Maryland Extension programs are open to all citizens without regard to race, color, gender, disability, religion, age, sexual orientation, marital or parental status, or national origin.

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UM College Park • UM Eastern ShoreUM College Park • UM Eastern Shore 1

UME Volunteer Policy

Part I - Overview

 University of Maryland Extension programs are open to all citizens without regard to race, color, gender, disability,

religion, age, sexual orientation, marital or parental status, or national origin.

UM College Park • UM Eastern Shore

IntroductionUniversity of Maryland Extension Volunteer Policy

Required of all UME Volunteers

Provides authorization enabling volunteers to

perform services on behalf of UME

Provides liability protection

Does not create an employer/employee relationship

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UM College Park • UM Eastern Shore

The UME Volunteer Policy4-H Volunteers Impact UME….

Multiply efforts of the 4-H Program

Expand the organization’s creativity

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UM College Park • UM Eastern Shore

4-H Volunteers…Are screened and trained

Are appointed and authorized

Sign an agreement

Complete an application

Are reappointed annually

Are covered by MD Tort Claims Act

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UM College Park • UM Eastern Shore

Maryland Tort Claims Act (MTCA)Immunity from Suit for UME Volunteers

Negligence, Ordinary Care & Tort

Scope of Duties (Position Description)

Appointment & Training Procedures

Gross Negligence

Intentional Misconduct or Malice

Invasion of Privacy

Legal Representation5

UM College Park • UM Eastern Shore

Purpose of the PolicyProvides important safeguards for both volunteers

and UME/UMCP/UMES

Clarifies roles and expectations of volunteers and UME

Provides a process to match a volunteer’s skills with

duties of the position

Defines training opportunities, benefits and

recognition

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UM College Park • UM Eastern Shore

Seven Steps to becoming a UME Volunteer1. Position Description

2. Application

3. Screening

4. Appointment

5. Orientation and Training

6. Support and Supervision

7. Evaluation and Recognition 7

UM College Park • UM Eastern Shore

Fitting all of the Pieces Together

Volunteer Policy Objectives…

Creating the Position Description

Matching volunteer skills with tasks

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Evaluatio

n

Recognition

Renew

Support

Appointment

Training

Application

Screening

Job Description

UM College Park • UM Eastern Shore

DocumentationPosition Description

Application

Screening

Agreement

Evaluation

Re-Appointment

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UM College Park • UM Eastern Shore

Position DescriptionPosition Title

Purpose of Position

Major Duties

Qualifications

Location and Tenure

Training

Supervision10

UM College Park • UM Eastern Shore

ApplicationName, address, phone

Title of position

Volunteer and work experience

Interests, hobbies and organizations

References

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UM College Park • UM Eastern Shore

ScreeningInterview

Three ReferencesCan not be related to applicantCan not be UME employees

Verifies Character and Skills

Criminal Background Check If Required

On-line Sexual Offenders Registry

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UM College Park • UM Eastern Shore

Acceptance After ScreeningApplicant invited to complete agreement

Applicant denied UME Volunteer Status

Applicant on short-term or probationary status

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UM College Park • UM Eastern Shore

Appointment AgreementSimilar to an employment contract

Responsibilities accepted by volunteer

Training and supervision provided by UME

Conflict of Interest Statement

Confidentiality Statement

Agreement renewal/termination

No employer/employee relationship 14

UM College Park • UM Eastern Shore

Orientation and TrainingWelcome to UME, UMCP & UMES

Policies and ProceduresMaryland Tort Claims Act UME History, Mission & StructureSexual HarassmentDrug & Alcohol AbuseTobacco & Smoking PolicyChild Protection & Abuse ReportingHIV/AIDS & Universal Health Care PrecautionsAffirmative Action and ADA PoliciesProgram Forms & Risk Management

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UM College Park • UM Eastern Shore

Support and Supervision

SupportTrainingResources

SupervisionExtension Educator/StaffMiddle Management Volunteer

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UM College Park • UM Eastern Shore

EvaluationContinual Constructive Feedback

Periodic meetings with teamConversations with recipientsActivity/event evaluation

Self Evaluation

Performance Review

Letter of Recognition for Renewal

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UM College Park • UM Eastern Shore

Conflict ResolutionAddressed by volunteer’s supervising

faculty/staff memberIf not resolved the conflict will be addressed by

the county extension director/coordinator, State Specialist and Regional Extension Director, or other administrators as needed

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UM College Park • UM Eastern Shore

TerminationContracts are terminated on date specifiedContracts are for no longer than 1 year - must

be updated annually

Extension faculty can terminate contract at

any time

UME Volunteer can terminate agreement at

any time

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UM College Park • UM Eastern Shore

RecognitionIntrinsic

Satisfaction of a job well donePride in helping others

ExtrinsicCertificatesPlaquesHonorsRecognition

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UM College Park • UM Eastern Shore

Agreement RenewalMutually Beneficial Experience

Review & Update Position Description

Renewal AgreementSpecific TasksSpecific Time PeriodAdditional Training

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UM College Park • UM Eastern Shore

Quick ReviewPurpose of UME Volunteer Policy

Major Components

Tasks and Steps Involved

Application, Screening and Agreement

Orientation, Training and Supervision

Evaluation and Recognition

Agreement Renewal/Termination22

UM College Park • UM Eastern Shore

Questions?

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This presentation was originally created by Dan Tabler. It was revised by Dr. Lisa Dennis, 4-H Youth and Adult Leadership Specialist, as well as Amy Rhodes, Sharon Pahlman, and David

Gordon 2010.