CAREER FOCUS

SUMMARY OF SKILLS

ACCOMPLISHMENTS

PROFESSIONAL EXPERIENCE

ULISES RIVERA2726 Gillmore St., East Elmhurst, NY 11369 | C: 718-496-5044 | ulirivera@gmail.com

Creative Sales and Marketing executive with broad-based background in highly competitive anddynamic organizations. Recognized as a decisive leader and excellent team player,with more than 10years of experience planning, developing and implementing sales and marketing processes .

Process developmentStrategic planningProject managementSocial media marketingClient acquisitionTrade show management

Prospecting and cold callingStrategic account developmentStrong interpersonal skillsProven sales track recordExceptional customer serviceskills

Created strategies to develop and expand existing customer sales,which resulted in an exponential increase in monthly sales.Conceptualized and launched the numerous marketing campaigns,which led to notable increases in sales.Maintained and developed a network of 200+ accounts withinnumerous markets 

12/2011 to 05/2016 Multi Regional Account ExecutiveCrooks & Castles / 24 Karat Showroom － New York, NY

Managed and grew an account base of over 150+ accounts acrossseveral marketsIdentified prospective customers using lead generating methods andperforming an average of 60+cold calls per day.Actively traveled across assigned territories to grow retail business as aresult of face to face interactions with retail shop owners and decisionmakers.Point person at major trade shows in the New York, Los Angeles,LasVegas, Chicago and Atlanta markets.Contributed to creating and implementing regional marketingincentives to establish brand subscibershipSuccessfully helped build and launch a number of independentbrands/projects (Deadline LTD, Frank's Chop Shop, Lemar & Dauley,aNYthing, Amongst Friends, Mighty Healthy).

01/2010 to 01/2012 Assistant Store ManagerAT&T Inc. － Bronx, NY

Assist store manager in executing store initiatives related to sales,service and customer experienceDesign and implemented customer satisfaction metrics.Directed and supervised employees engaged in sales, inventory-takingand reconciling cash receipts.Facilitate weekly staff training/educational sessions as directed by storemanagerConsistently demonstrate excellent leadership and coaching skills

09/2007 to 01/2010 Sales RepresentativeT-Mobile － Corona, NY

Exceed monthly sales goals thru new customer acquisition, maximizingexisting customers by identifying revenue opportunities, and excelling inquality metrics

EDUCATION

Participate in marketing efforts to solicit new business, including but notlimited to outbound calling, community involvement, outreachprograms, and promoting the brand inside and outside the retail storeDeveloped tools to track and monitor personal sales opportunities, dealsin progress and finished contracts.Recognized as top sales generator, increasing retails sales level by morethan triple from when I began my employment.Offered exceptional customer service to differentiate and promote thecompany brand. Built customer confidence by actively listening to their concerns andgiving appropriate feedback.

2011 Associate of Science: BusinessCUNY Manhattan － New York, NY, United States