ubob, smart learning guidebook 2014 final v3 full

87
A GUIDE TO SMART LEARNING 2014

Upload: ubob-smart-learning

Post on 09-Feb-2016

230 views

Category:

Documents


5 download

DESCRIPTION

유밥 스마트러닝 가이드북 2014

TRANSCRIPT

  • A GUIDE TO

    SMART LEARNING 2014

  • A GUIDE TO SMART LEARNING 2014

    201395

    ()

    135-918707-3416

    1566-3180 02-2183-3629

    www.ubob.com

    [email protected]

    ISSN 2287-7126

    2014ubob()().

    ().

    6ContentList()

    ,2,000.

    ,,,,

    (ubob).

    A GUIDE TO

    SMART LEARNING 2014

  • A GUIDE TO SMART LEARNING 2014

    201395

    ()

    135-918707-3416

    1566-3180 02-2183-3629

    www.ubob.com

    [email protected]

    ISSN 2287-7126

    2014ubob()().

    ().

    6ContentList()

    ,2,000.

    ,,,,

    (ubob).

    A GUIDE TO

    SMART LEARNING 2014

  • TABLE OF CONTENTS

    6 HISTORY

    7 INVITATION

    8 FOCUS I

    9 FOCUS II

    10 1. CONTENT

    16 2. SOLUTION

    26 3. SERVICE

    32 4. CLIENT SUCCESSES

    42 5. AWARDS

    46 6. CONTENT LIST

    74 ADVERTISEMENT

    78 CONTACT

  • TABLE OF CONTENTS

    6 HISTORY

    7 INVITATION

    8 FOCUS I

    9 FOCUS II

    10 1. CONTENT

    16 2. SOLUTION

    26 3. SERVICE

    32 4. CLIENT SUCCESSES

    42 5. AWARDS

    46 6. CONTENT LIST

    74 ADVERTISEMENT

    78 CONTACT

  • 4

  • 4

  • 6 7

    HISTORY INVITATION

    2010.03 ()

    2010.10 1u-LearningInsightForum

    :

    Beta

    2010.12 ubob

    2011.05 ubob2.0-

    2011.11 2SmartLearningInsightForum

    :

    2.0()

    2012.06 ubob3.0Beta

    2012.09 3SmartLearningInsightForum

    :

    3.0,

    2013.01 2013

    (,//)

    2013.04 2013BestApp

    (,)

    2013.07

    (//MBN,

    /)

    2013.09 ubob4.0BetaPLUS1.0

    2013.09 4SmartLearningInsightForum

    :

    4.0PLUS1.0

    2000

    .

    ,,

    .

    .

    .

    (personalizing),

    (connected),20~30

    (embedding).

    ()(ubob)

    .

    ,20~30

    ,

    .

    ,

    .

    .

    ()/

    2012~ ()

    2006~10 IBMMBPS

    2003~06

    1999~03 HP

    1995~97 ILRschool

    1992~99

  • 6 7

    HISTORY INVITATION

    2010.03 ()

    2010.10 1u-LearningInsightForum

    :

    Beta

    2010.12 ubob

    2011.05 ubob2.0-

    2011.11 2SmartLearningInsightForum

    :

    2.0()

    2012.06 ubob3.0Beta

    2012.09 3SmartLearningInsightForum

    :

    3.0,

    2013.01 2013

    (,//)

    2013.04 2013BestApp

    (,)

    2013.07

    (//MBN,

    /)

    2013.09 ubob4.0BetaPLUS1.0

    2013.09 4SmartLearningInsightForum

    :

    4.0PLUS1.0

    2000

    .

    ,,

    .

    .

    .

    (personalizing),

    (connected),20~30

    (embedding).

    ()(ubob)

    .

    ,20~30

    ,

    .

    ,

    .

    .

    ()/

    2012~ ()

    2006~10 IBMMBPS

    2003~06

    1999~03 HP

    1995~97 ILRschool

    1992~99

  • 8 9

    FOCUS I FOCUS II

    ! HRD

    HRD(assumption)

    HRD.

    ,,

    (humancapital).

    .

    ,

    .

    HRD

    .HRD

    ,.

    ,,

    ,

    .

    ,

    HRD.

    Better,Smarter,FasterWeb3.0

    PC

    (informallearning).

    .HRD

    .

    ,

    .

    HRD

    ,

    .?

    HRD.

    .

    .

    .

    SNS.SNS

    ,SNS

    .SNS

    ,

    .

    .

    ,,

    .

    .

    .

    .

    .

    ,.

    .,

    .

    .,

    ,

    ,.

    ,

    .

    .,

    .

  • 8 9

    FOCUS I FOCUS II

    ! HRD

    HRD(assumption)

    HRD.

    ,,

    (humancapital).

    .

    ,

    .

    HRD

    .HRD

    ,.

    ,,

    ,

    .

    ,

    HRD.

    Better,Smarter,FasterWeb3.0

    PC

    (informallearning).

    .HRD

    .

    ,

    .

    HRD

    ,

    .?

    HRD.

    .

    .

    .

    SNS.SNS

    ,SNS

    .SNS

    ,

    .

    .

    ,,

    .

    .

    .

    .

    .

    ,.

    .,

    .

    .,

    ,

    ,.

    ,

    .

    .,

    .

  • 10

    1. CONTENT

  • 10

    1. CONTENT

  • 12 13

    STARTM

    20~30.

    ,

    .

    Stimulate (),

    ,.

    Transfer (),Tutorial/Presentation/Storytelling

    .

    Affirm (),,

    ,.

    Review (),Keyword

    ,.

    .

    ,.

    ,

    .

    .

    ,.

    ,.

    z.4.0,10

    .,,,,

    ,,,.550

    ,5000

    .

    ,,

    .

    15,000

    .,

    1002,000,

    .

    SME.

    .MBA

    .

    , IBM,Accenture,Bain&Company

    .

    ,,,,

    .

    .,

    ,IBMIT,,

    ,///TOC/

    (SCM).

    .,

    ,

    .

    ,,

    .

    MCP

    ,40

    .

  • 12 13

    STARTM

    20~30.

    ,

    .

    Stimulate (),

    ,.

    Transfer (),Tutorial/Presentation/Storytelling

    .

    Affirm (),,

    ,.

    Review (),Keyword

    ,.

    .

    ,.

    ,

    .

    .

    ,.

    ,.

    z.4.0,10

    .,,,,

    ,,,.550

    ,5000

    .

    ,,

    .

    15,000

    .,

    1002,000,

    .

    SME.

    .MBA

    .

    , IBM,Accenture,Bain&Company

    .

    ,,,,

    .

    .,

    ,IBMIT,,

    ,///TOC/

    (SCM).

    .,

    ,

    .

    ,,

    .

    MCP

    ,40

    .

  • 15

    /

    169 2,501

    171 965

    643 5,755

    241 5,804

    1,224 15,025

  • 15

    /

    169 2,501

    171 965

    643 5,755

    241 5,804

    1,224 15,025

  • 17

    2. SOLUTION

  • 17

    2. SOLUTION

  • 18 19

    .,PC

    .

    .

    ,,

    .

    ,

    ,

    .PC

    .,PC,

    .

    .

    ,

    ,,

    ,

    .

    5,

    .

    ,

    .

    /

    ,.,

    .

    /

    .

    .,

    .

    .

    .

    .

    .,

    .

    --,

    .

    .50~60%

    .,

    .

    .

    ,30,

    5~10.

    Review Quiz

    12,000Quiz.

    Quiz.

    ,.

    (work template)

    20,000.

    ,

    ,

    .e-mailPC

    ,

    .

  • 18 19

    .,PC

    .

    .

    ,,

    .

    ,

    ,

    .PC

    .,PC,

    .

    .

    ,

    ,,

    ,

    .

    5,

    .

    ,

    .

    /

    ,.,

    .

    /

    .

    .,

    .

    .

    .

    .

    .,

    .

    --,

    .

    .50~60%

    .,

    .

    .

    ,30,

    5~10.

    Review Quiz

    12,000Quiz.

    Quiz.

    ,.

    (work template)

    20,000.

    ,

    ,

    .e-mailPC

    ,

    .

  • , , ,

    . --

    , Quiz

    .

  • , , ,

    . --

    , Quiz

    .

  • 22 23

    ubob 4.0 , PLUS 1.0

    .

    1.0,(UX)

    2.0,

    ,--

    3.0,

    .

    4.0

    .,,3

    .,

    ,,

    .

    .

    ,

    .

    .

    ,.

    .

    ,.

    .

    ,.

    .

    ,.

    ,.

    ,.

    .

    .

    .

    ,

    .

    .HRDPLUS1.0,

    .

    ,,,

    .

    ,,,

    .

    ,

    Drill-down

    .

    ,.

    ,

    .

    PC

    .PLUS1.0,

    .

    ..

    .

  • 22 23

    ubob 4.0 , PLUS 1.0

    .

    1.0,(UX)

    2.0,

    ,--

    3.0,

    .

    4.0

    .,,3

    .,

    ,,

    .

    .

    ,

    .

    .

    ,.

    .

    ,.

    .

    ,.

    .

    ,.

    ,.

    ,.

    .

    .

    .

    ,

    .

    .HRDPLUS1.0,

    .

    ,,,

    .

    ,,,

    .

    ,

    Drill-down

    .

    ,.

    ,

    .

    PC

    .PLUS1.0,

    .

    ..

    .

  • 4.0 ,

    , , ,

    ,

    PLUS 1.0 .

  • 4.0 ,

    , , ,

    ,

    PLUS 1.0 .

  • 26

    3. SERVICE

  • 26

    3. SERVICE

  • 28 29

    ,.

    ,.

    ,

    .

    ,.

    .

    .

    50%

    ,.

    .

    .

    .

    .

    .

    ,.

    .

    ,,

    .

    .

    .

    ,

    .,

    .

    .,5

    ,1

    .

    ,

    .

    /

    /,

    ,

    HRHRD

    Upgrade

    ,

    .200,

    .

    ,

    .

    .

    .4.0,PLUS1.0

    ,.,,,

    .

  • 28 29

    ,.

    ,.

    ,

    .

    ,.

    .

    .

    50%

    ,.

    .

    .

    .

    .

    .

    ,.

    .

    ,,

    .

    .

    .

    ,

    .,

    .

    .,5

    ,1

    .

    ,

    .

    /

    /,

    ,

    HRHRD

    Upgrade

    ,

    .200,

    .

    ,

    .

    .

    .4.0,PLUS1.0

    ,.,,,

    .

  • 31

    . 50%

    . .

  • 31

    . 50%

    . .

  • 4. CLIENT SUCCESSES

  • 4. CLIENT SUCCESSES

  • 34 35

    , (L-LEMON)LG

    ,,M.

    11,1,

    .,,

    .

    ,JIT(JustintimeLearning),

    ,,.

    S.O.L.E(Self

    OpportunityLearningEmart),-,

    25%.

    .

    .

    TED.

    ,M.,

    .,

    (15)

    .,

    ,

    .

    52650%

    14.

    ,.,

    ,,(CS)

    90%

    .

    LG,

    ,

    .

    ,

    ,.,

    .1.

    .

    - -(L-LEMON)

    .L-LEMONLG-LearnEasily,MakeOurkNowhow,

    LG

    .-6,

    ,/

    .

    - -

    .

    .,,,,

    .,,

    (Work-EmbeddedLearning)

    .,,

    .

    -.

    .

    ..

    .

    ..

    ,,

    .

  • 34 35

    , (L-LEMON)LG

    ,,M.

    11,1,

    .,,

    .

    ,JIT(JustintimeLearning),

    ,,.

    S.O.L.E(Self

    OpportunityLearningEmart),-,

    25%.

    .

    .

    TED.

    ,M.,

    .,

    (15)

    .,

    ,

    .

    52650%

    14.

    ,.,

    ,,(CS)

    90%

    .

    LG,

    ,

    .

    ,

    ,.,

    .1.

    .

    - -(L-LEMON)

    .L-LEMONLG-LearnEasily,MakeOurkNowhow,

    LG

    .-6,

    ,/

    .

    - -

    .

    .,,,,

    .,,

    (Work-EmbeddedLearning)

    .,,

    .

    -.

    .

    ..

    .

    ..

    ,,

    .

  • 36 37

    ,

    ,,e-Learning

    speedyjust-in-time.

    .

    .BAS(BusinessApplicationSystem)

    .

    .

    ,,

    ,MBA,

    ,,

    ,15~60.

    ,2~3

    .

    Lowcost,

    Speedy,Mobility,Searching,Nscreen.

    ,Work-EmbeddedLearning

    .,

    .

    ,

    /.

    ,

    ,.

    ,

    .

    2012.

    ,PC

    .

    ,,

    ,

    ,3.680

    ,11,000.

    ,.

    .,

    .

    .

    ,.

    .

    ,

    (13%)(33%),

    (33%),(9%).

    .

    .

    .

    ,

    .

  • 36 37

    ,

    ,,e-Learning

    speedyjust-in-time.

    .

    .BAS(BusinessApplicationSystem)

    .

    .

    ,,

    ,MBA,

    ,,

    ,15~60.

    ,2~3

    .

    Lowcost,

    Speedy,Mobility,Searching,Nscreen.

    ,Work-EmbeddedLearning

    .,

    .

    ,

    /.

    ,

    ,.

    ,

    .

    2012.

    ,PC

    .

    ,,

    ,

    ,3.680

    ,11,000.

    ,.

    .,

    .

    .

    ,.

    .

    ,

    (13%)(33%),

    (33%),(9%).

    .

    .

    .

    ,

    .

  • 38 39

    !

    ,

    ()

    .2012

    .

    ,

    (),(),

    ()

    .

    CEOSNS

    ,CoPInformal

    (Collective

    Intelligence).

    ,

    .2,

    .

    ,

    .

    .

    ,,

    ,

    .

    .26

    62525.

    42%.

    ,30%

    .

    ,

    2012.

    3,25.

    ,,.

    .

    447,423.

    94%30

    .243.30

    325.99%

    30,50

    5%p.1.

    ,

    90.3%,79.0%,

    84.9%,89.3%

    .93.6%

    .,

    ,

    .

    ,2013.

    .,

    .,

    .

    ,,

    .

  • 38 39

    !

    ,

    ()

    .2012

    .

    ,

    (),(),

    ()

    .

    CEOSNS

    ,CoPInformal

    (Collective

    Intelligence).

    ,

    .2,

    .

    ,

    .

    .

    ,,

    ,

    .

    .26

    62525.

    42%.

    ,30%

    .

    ,

    2012.

    3,25.

    ,,.

    .

    447,423.

    94%30

    .243.30

    325.99%

    30,50

    5%p.1.

    ,

    90.3%,79.0%,

    84.9%,89.3%

    .93.6%

    .,

    ,

    .

    ,2013.

    .,

    .,

    .

    ,,

    .

  • 1 .

    .

    , .

    , ,

    .

  • 1 .

    .

    , .

    , ,

    .

  • 42 43

    5. AWARDS

  • 42 43

    5. AWARDS

  • 44 45

    (ubob),,

    ,JTBC2013

    .

    ,

    .

    ,,,

    ,

    .

    (ubob)

    2013

    BestApp.

    SW

    ,

    .

    ,

    ,

    .

    (),

    ,,MBN

    (

    ).

    3

    ,.

    .

  • 44 45

    (ubob),,

    ,JTBC2013

    .

    ,

    .

    ,,,

    ,

    .

    (ubob)

    2013

    BestApp.

    SW

    ,

    .

    ,

    ,

    .

    (),

    ,,MBN

    (

    ).

    3

    ,.

    .

  • 6. CONTENT LIST

  • 6. CONTENT LIST

  • 48 49

    Perform

    ance

    Managem

    ent

    20

    0:43:09

    14:2

    2:5

    78

    6:33:59

    Anim

    atio

    n69

    SM

    ART

    (M

    OT)

    20

    0:29:32

    9:50:39

    14

    7:09:39

    Anim

    atio

    n51

    20

    0:36:31

    12:1

    0:2

    212

    6:44:58

    Anim

    atio

    n20

    F

    utu

    ring

    70:25:22

    2:57:35

    Anim

    atio

    n41

    D

    NA,

    20

    0:43:34

    14:3

    1:2

    9

    12

    8:16:29

    Anim

    atio

    n62

    BSC

    15

    0:27:05

    6:46:22

    12

    5:37:05

    Anim

    atio

    n26

    !

    5

    10

    0:36:15

    6:02:34

    Anim

    atio

    n34

    16

    0:24:26

    6:30:51

    11

    4:30:38

    Anim

    atio

    n34

    50:44:33

    3:42:44

    Anim

    atio

    n23

    CEO

    14

    0:38:04

    8:53:00

    Anim

    atio

    n70

    !

    12

    0:41:30

    8:18:02

    Anim

    atio

    n51

    ,

    19

    0:32:18

    10:1

    3:4

    512

    6:52:10

    Anim

    atio

    n

    ,

    (B

    ig D

    ata

    )

    !

    4

    0:29:45

    1:59:01

    Anim

    atio

    n3

    !

    16

    0:48:42

    12:5

    9:1

    112

    10:2

    0:1

    8Anim

    atio

    n25

    19

    0:28:33

    9:02:26

    11

    5:16:05

    Anim

    atio

    n23

    12

    0:32:17

    6:27:27

    Anim

    atio

    n43

    Road m

    ap, Innova

    tion

    13

    0:37:45

    8:10:49

    Anim

    atio

    n46

    ,

    24

    0:23:36

    9:26:12

    13

    5:15:35

    Anim

    atio

    n44

    Eco

    nom

    ic T

    hinking

    20

    0:20:07

    6:42:19

    10

    3:19:38

    Anim

    atio

    n34

    5

    0:38:00

    3:10:02

    Anim

    atio

    n

    15

    0:33:58

    8:29:30

    Anim

    atio

    n63

    ,

    2

    0:35:56

    1:11:51

    Anim

    atio

    n6

    2

    0:32:07

    1:04:15

    Anim

    atio

    n9

    21

    ,

    10

    0:34:15

    5:42:29

    Anim

    atio

    n28

    ,

    10

    0:52:39

    8:46:25

    Anim

    atio

    n10

    A

    ward

    s,

    10

    0:32:28

    5:24:39

    Anim

    atio

    n30

    !

    ,

    !

    11

    0:23:40

    4:20:24

    Anim

    atio

    n11

    112

    0:48:56

    9:47:16

    Anim

    atio

    n45

    4

    0:28:08

    1:52:31

    Anim

    atio

    n10

    ,

    S

    81:05:36

    8:44:45

    Anim

    atio

    n33

    ,

    S(

    )

    31:01:32

    3:04:37

    Anim

    atio

    n13

    ,

    S(

    )

    70:56:38

    6:36:26

    Anim

    atio

    n28

    CS

    C

    RM

    14

    0:39:17

    9:09:53

    Anim

    atio

    n25

    C

    S

    18

    0:24:23

    7:18:57

    13

    5:19:33

    Anim

    atio

    n57

    10

    0:35:07

    5:51:06

    Anim

    atio

    n30

    4

    0:39:02

    2:36:08

    Anim

    atio

    n26

    !

    12

    0:26:39

    5:19:48

    Anim

    atio

    n32

    18

    0:44:43

    13:2

    4:5

    212

    8:53:26

    Anim

    atio

    n53

    CS

    20

    0:21:15

    7:05:01

    13

    3:52:55

    Anim

    atio

    n65

    16

    0:14:56

    3:59:02

    11

    2:50:27

    Anim

    atio

    n48

    C

    S

    14

    0:23:08

    5:23:53

    83:48:08

    Anim

    atio

    n30

    C

    S

    (

    )

    514

    0:37:00

    8:37:57

    Anim

    atio

    n14

    C

    S

    (

    )

    21

    0:36:19

    12:4

    2:3

    313

    7:42:07

    Anim

    atio

    n7

    CS

    ,

    14

    0:31:22

    7:19:05

    12

    6:16:24

    Anim

    atio

    n42

    MBA

    NBD,

    10

    0:13:17

    2:12:51

    Anim

    atio

    n10

    SM

    ART

    1

    20

    0:43:03

    14:2

    0:5

    513

    7:06:20

    Anim

    atio

    n84

    ,

    20

    0:21:21

    7:06:53

    11

    3:58:41

    Anim

    atio

    n41

    ,

    T

    alk C

    once

    rt

    13

    0:30:54

    6:41:47

    10

    5:09:00

    Anim

    atio

    n39

    Business

    Insight

    13

    0:40:05

    8:41:01

    Anim

    atio

    n26

    B

    usiness

    Toolkit

    14

    0:17:20

    4:02:35

    10

    3:01:34

    Anim

    atio

    n15

    16

    0:37:54

    10:0

    6:2

    2Anim

    atio

    n30

    Tool B

    ox

    26

    0:25:28

    11:0

    2:0

    815

    6:36:29

    Anim

    atio

    n42

    16

    0:22:09

    5:54:26

    11

    3:59:33

    Anim

    atio

    n70

    22

    0:31:01

    11:2

    2:3

    114

    7:07:54

    Anim

    atio

    n71

    Good

    , W

    ell

    10

    0:23:53

    3:58:51

    Anim

    atio

    n35

    19

    0:21:34

    6:49:45

    12

    4:38:29

    Anim

    atio

    n23

    50:25:59

    2:09:53

    Anim

    atio

    n7

    B2B

    115

    0:16:21

    4:05:10

    82:11:46

    Anim

    atio

    n60

    19

    0:27:37

    8:44:38

    13

    5:33:30

    Anim

    atio

    n27

    TOP S

    ALES

    13

    0:39:22

    8:31:50

    Anim

    atio

    n57

    20

    0:12:07

    4:02:10

    12

    2:28:43

    Anim

    atio

    n126

    ,

    19

    0:22:49

    7:13:32

    93:05:09

    Anim

    atio

    n36

    16

    0:26:13

    6:59:31

    12

    5:04:10

    Anim

    atio

    n16

    423

    0:33:04

    12:4

    0:2

    813

    8:02:05

    Anim

    atio

    n91

    20

    0:26:03

    8:41:08

    11

    4:57:22

    Anim

    atio

    n39

    Tool b

    ox, P

    ositio

    ning

    23

    0:17:55

    6:52:03

    14

    4:17:21

    Anim

    atio

    n20

    50:25:41

    2:08:25

    Anim

    atio

    n

    18

    0:37:41

    11:1

    8:2

    213

    8:20:27

    Anim

    atio

    n22

    5

    0:30:19

    2:31:34

    Anim

    atio

    n6

    (

    ),

    15

    0:33:21

    8:20:22

    Anim

    atio

    n42

    16

    0:33:26

    8:55:00

    12

    7:28:08

    Anim

    atio

    n32

    (TQM

    )

    18

    0:37:59

    11:2

    3:4

    515

    10:0

    0:1

    3Anim

    atio

    n18

    20

    0:42:44

    14:1

    4:4

    813

    8:50:39

    Anim

    atio

    n20

    !

    16

    0:45:22

    12:0

    5:5

    313

    9:40:18

    Anim

    atio

    n23

    T

    OC

    20

    0:27:50

    9:16:36

    Anim

    atio

    n20

    /

    26

    0:28:06

    12:1

    0:4

    113

    5:21:21

    Anim

    atio

    n

    15

    0:28:05

    7:01:19

    10

    4:45:41

    Anim

    atio

    n42

    ,

    3

    .0

    10

    0:20:35

    3:25:55

    Anim

    atio

    n

    -

    PSI

    50:37:13

    3:06:03

    Anim

    atio

    n10

    -

    PSI

    60:32:30

    3:15:03

    Anim

    atio

    n14

    -

    PSI

    70:41:49

    4:52:42

    Anim

    atio

    n21

    !

    17

    0:25:54

    7:20:24

    Anim

    atio

    n30

    19

    0:39:30

    12:3

    0:3

    312

    7:54:37

    Anim

    atio

    n63

    20

    0:17:33

    5:50:56

    14

    4:05:56

    Anim

    atio

    n45

    20

    0:49:00

    16:2

    0:0

    312

    10:3

    8:3

    6Anim

    atio

    n73

    70:23:12

    2:42:26

    Anim

    atio

    n23

    14

    0:19:22

    4:31:06

    72:29:21

    Anim

    atio

    n

    /

    Guru

    15

    0:39:57

    9:59:15

    Anim

    atio

    n56

    1

    15

    0:21:54

    5:28:28

    10

    3:23:08

    Anim

    atio

    n15

    16

    0:42:30

    11:1

    9:5

    88

    5:39:56

    Anim

    atio

    n48

    ,

    18

    0:27:41

    8:18:25

    10

    4:28:12

    Anim

    atio

    n36

    14

    0:36:51

    8:35:59

    Anim

    atio

    n75

    , Strate

    gic P

    ower

    10

    0:25:41

    4:16:45

    51:42:50

    Anim

    atio

    n49

    21

    0:35:19

    12:2

    1:3

    812

    7:49:16

    Anim

    atio

    n

    ,

    19

    0:18:37

    5:53:42

    12

    3:24:53

    Anim

    atio

    n36

    24

    0:32:40

    13:0

    4:0

    013

    7:20:48

    Anim

    atio

    n87

    8

    0:17:17

    2:18:18

    Anim

    atio

    n23

    !

    12

    0:26:06

    5:13:12

    Anim

    atio

    n12

    Rest

    art,

    !

    20

    0:41:51

    13:5

    7:0

    113

    9:04:03

    Anim

    atio

    n60

    16

    0:50:38

    13:3

    0:0

    56

    4:59:21

    Anim

    atio

    n27

    !

    12

    0:28:29

    5:41:45

    Anim

    atio

    n43

    !

    12

    0:29:21

    5:52:09

    Anim

    atio

    n40

    ,

    16

    0:24:07

    6:25:48

    11

    4:34:04

    Anim

    atio

    n22

    100

    19

    0:35:49

    11:2

    0:2

    913

    8:08:20

    Anim

    atio

    n77

    ,

    13

    0:36:59

    8:00:44

    Anim

    atio

    n62

    21c

    1

    0

    70:22:11

    2:35:18

    Anim

    atio

    n10

    S

    16

    0:27:03

    7:12:50

    11

    4:51:36

    Anim

    atio

    n18

    20

    0:29:37

    9:52:15

    Anim

    atio

    n39

    !

    16

    0:25:28

    6:47:21

    10

    4:29:13

    Anim

    atio

    n65

    ,

    13

    0:30:27

    6:35:46

    Anim

    atio

    n48

    !

    20

    0:21:17

    7:05:45

    Anim

    atio

    n52

    7

    0:41:44

    4:52:10

    Anim

    atio

    n21

    SM

    E

    /

  • 48 49

    Perform

    ance

    Managem

    ent

    20

    0:43:09

    14:2

    2:5

    78

    6:33:59

    Anim

    atio

    n69

    SM

    ART

    (M

    OT)

    20

    0:29:32

    9:50:39

    14

    7:09:39

    Anim

    atio

    n51

    20

    0:36:31

    12:1

    0:2

    212

    6:44:58

    Anim

    atio

    n20

    F

    utu

    ring

    70:25:22

    2:57:35

    Anim

    atio

    n41

    D

    NA,

    20

    0:43:34

    14:3

    1:2

    9

    12

    8:16:29

    Anim

    atio

    n62

    BSC

    15

    0:27:05

    6:46:22

    12

    5:37:05

    Anim

    atio

    n26

    !

    5

    10

    0:36:15

    6:02:34

    Anim

    atio

    n34

    16

    0:24:26

    6:30:51

    11

    4:30:38

    Anim

    atio

    n34

    50:44:33

    3:42:44

    Anim

    atio

    n23

    CEO

    14

    0:38:04

    8:53:00

    Anim

    atio

    n70

    !

    12

    0:41:30

    8:18:02

    Anim

    atio

    n51

    ,

    19

    0:32:18

    10:1

    3:4

    512

    6:52:10

    Anim

    atio

    n

    ,

    (B

    ig D

    ata

    )

    !

    4

    0:29:45

    1:59:01

    Anim

    atio

    n3

    !

    16

    0:48:42

    12:5

    9:1

    112

    10:2

    0:1

    8Anim

    atio

    n25

    19

    0:28:33

    9:02:26

    11

    5:16:05

    Anim

    atio

    n23

    12

    0:32:17

    6:27:27

    Anim

    atio

    n43

    Road m

    ap, Innova

    tion

    13

    0:37:45

    8:10:49

    Anim

    atio

    n46

    ,

    24

    0:23:36

    9:26:12

    13

    5:15:35

    Anim

    atio

    n44

    Eco

    nom

    ic T

    hinking

    20

    0:20:07

    6:42:19

    10

    3:19:38

    Anim

    atio

    n34

    5

    0:38:00

    3:10:02

    Anim

    atio

    n

    15

    0:33:58

    8:29:30

    Anim

    atio

    n63

    ,

    2

    0:35:56

    1:11:51

    Anim

    atio

    n6

    2

    0:32:07

    1:04:15

    Anim

    atio

    n9

    21

    ,

    10

    0:34:15

    5:42:29

    Anim

    atio

    n28

    ,

    10

    0:52:39

    8:46:25

    Anim

    atio

    n10

    A

    ward

    s,

    10

    0:32:28

    5:24:39

    Anim

    atio

    n30

    !

    ,

    !

    11

    0:23:40

    4:20:24

    Anim

    atio

    n11

    112

    0:48:56

    9:47:16

    Anim

    atio

    n45

    4

    0:28:08

    1:52:31

    Anim

    atio

    n10

    ,

    S

    81:05:36

    8:44:45

    Anim

    atio

    n33

    ,

    S(

    )

    31:01:32

    3:04:37

    Anim

    atio

    n13

    ,

    S(

    )

    70:56:38

    6:36:26

    Anim

    atio

    n28

    CS

    C

    RM

    14

    0:39:17

    9:09:53

    Anim

    atio

    n25

    C

    S

    18

    0:24:23

    7:18:57

    13

    5:19:33

    Anim

    atio

    n57

    10

    0:35:07

    5:51:06

    Anim

    atio

    n30

    4

    0:39:02

    2:36:08

    Anim

    atio

    n26

    !

    12

    0:26:39

    5:19:48

    Anim

    atio

    n32

    18

    0:44:43

    13:2

    4:5

    212

    8:53:26

    Anim

    atio

    n53

    CS

    20

    0:21:15

    7:05:01

    13

    3:52:55

    Anim

    atio

    n65

    16

    0:14:56

    3:59:02

    11

    2:50:27

    Anim

    atio

    n48

    C

    S

    14

    0:23:08

    5:23:53

    83:48:08

    Anim

    atio

    n30

    C

    S

    (

    )

    514

    0:37:00

    8:37:57

    Anim

    atio

    n14

    C

    S

    (

    )

    21

    0:36:19

    12:4

    2:3

    313

    7:42:07

    Anim

    atio

    n7

    CS

    ,

    14

    0:31:22

    7:19:05

    12

    6:16:24

    Anim

    atio

    n42

    MBA

    NBD,

    10

    0:13:17

    2:12:51

    Anim

    atio

    n10

    SM

    ART

    1

    20

    0:43:03

    14:2

    0:5

    513

    7:06:20

    Anim

    atio

    n84

    ,

    20

    0:21:21

    7:06:53

    11

    3:58:41

    Anim

    atio

    n41

    ,

    T

    alk C

    once

    rt

    13

    0:30:54

    6:41:47

    10

    5:09:00

    Anim

    atio

    n39

    Business

    Insight

    13

    0:40:05

    8:41:01

    Anim

    atio

    n26

    B

    usiness

    Toolkit

    14

    0:17:20

    4:02:35

    10

    3:01:34

    Anim

    atio

    n15

    16

    0:37:54

    10:0

    6:2

    2Anim

    atio

    n30

    Tool B

    ox

    26

    0:25:28

    11:0

    2:0

    815

    6:36:29

    Anim

    atio

    n42

    16

    0:22:09

    5:54:26

    11

    3:59:33

    Anim

    atio

    n70

    22

    0:31:01

    11:2

    2:3

    114

    7:07:54

    Anim

    atio

    n71

    Good

    , W

    ell

    10

    0:23:53

    3:58:51

    Anim

    atio

    n35

    19

    0:21:34

    6:49:45

    12

    4:38:29

    Anim

    atio

    n23

    50:25:59

    2:09:53

    Anim

    atio

    n7

    B2B

    115

    0:16:21

    4:05:10

    82:11:46

    Anim

    atio

    n60

    19

    0:27:37

    8:44:38

    13

    5:33:30

    Anim

    atio

    n27

    TOP S

    ALES

    13

    0:39:22

    8:31:50

    Anim

    atio

    n57

    20

    0:12:07

    4:02:10

    12

    2:28:43

    Anim

    atio

    n126

    ,

    19

    0:22:49

    7:13:32

    93:05:09

    Anim

    atio

    n36

    16

    0:26:13

    6:59:31

    12

    5:04:10

    Anim

    atio

    n16

    423

    0:33:04

    12:4

    0:2

    813

    8:02:05

    Anim

    atio

    n91

    20

    0:26:03

    8:41:08

    11

    4:57:22

    Anim

    atio

    n39

    Tool b

    ox, P

    ositio

    ning

    23

    0:17:55

    6:52:03

    14

    4:17:21

    Anim

    atio

    n20

    50:25:41

    2:08:25

    Anim

    atio

    n

    18

    0:37:41

    11:1

    8:2

    213

    8:20:27

    Anim

    atio

    n22

    5

    0:30:19

    2:31:34

    Anim

    atio

    n6

    (

    ),

    15

    0:33:21

    8:20:22

    Anim

    atio

    n42

    16

    0:33:26

    8:55:00

    12

    7:28:08

    Anim

    atio

    n32

    (TQM

    )

    18

    0:37:59

    11:2

    3:4

    515

    10:0

    0:1

    3Anim

    atio

    n18

    20

    0:42:44

    14:1

    4:4

    813

    8:50:39

    Anim

    atio

    n20

    !

    16

    0:45:22

    12:0

    5:5

    313

    9:40:18

    Anim

    atio

    n23

    T

    OC

    20

    0:27:50

    9:16:36

    Anim

    atio

    n20

    /

    26

    0:28:06

    12:1

    0:4

    113

    5:21:21

    Anim

    atio

    n

    15

    0:28:05

    7:01:19

    10

    4:45:41

    Anim

    atio

    n42

    ,

    3

    .0

    10

    0:20:35

    3:25:55

    Anim

    atio

    n

    -

    PSI

    50:37:13

    3:06:03

    Anim

    atio

    n10

    -

    PSI

    60:32:30

    3:15:03

    Anim

    atio

    n14

    -

    PSI

    70:41:49

    4:52:42

    Anim

    atio

    n21

    !

    17

    0:25:54

    7:20:24

    Anim

    atio

    n30

    19

    0:39:30

    12:3

    0:3

    312

    7:54:37

    Anim

    atio

    n63

    20

    0:17:33

    5:50:56

    14

    4:05:56

    Anim

    atio

    n45

    20

    0:49:00

    16:2

    0:0

    312

    10:3

    8:3

    6Anim

    atio

    n73

    70:23:12

    2:42:26

    Anim

    atio

    n23

    14

    0:19:22

    4:31:06

    72:29:21

    Anim

    atio

    n

    /

    Guru

    15

    0:39:57

    9:59:15

    Anim

    atio

    n56

    1

    15

    0:21:54

    5:28:28

    10

    3:23:08

    Anim

    atio

    n15

    16

    0:42:30

    11:1

    9:5

    88

    5:39:56

    Anim

    atio

    n48

    ,

    18

    0:27:41

    8:18:25

    10

    4:28:12

    Anim

    atio

    n36

    14

    0:36:51

    8:35:59

    Anim

    atio

    n75

    , Strate

    gic P

    ower

    10

    0:25:41

    4:16:45

    51:42:50

    Anim

    atio

    n49

    21

    0:35:19

    12:2

    1:3

    812

    7:49:16

    Anim

    atio

    n

    ,

    19

    0:18:37

    5:53:42

    12

    3:24:53

    Anim

    atio

    n36

    24

    0:32:40

    13:0

    4:0

    013

    7:20:48

    Anim

    atio

    n87

    8

    0:17:17

    2:18:18

    Anim

    atio

    n23

    !

    12

    0:26:06

    5:13:12

    Anim

    atio

    n12

    Rest

    art,

    !

    20

    0:41:51

    13:5

    7:0

    113

    9:04:03

    Anim

    atio

    n60

    16

    0:50:38

    13:3

    0:0

    56

    4:59:21

    Anim

    atio

    n27

    !

    12

    0:28:29

    5:41:45

    Anim

    atio

    n43

    !

    12

    0:29:21

    5:52:09

    Anim

    atio

    n40

    ,

    16

    0:24:07

    6:25:48

    11

    4:34:04

    Anim

    atio

    n22

    100

    19

    0:35:49

    11:2

    0:2

    913

    8:08:20

    Anim

    atio

    n77

    ,

    13

    0:36:59

    8:00:44

    Anim

    atio

    n62

    21c

    1

    0

    70:22:11

    2:35:18

    Anim

    atio

    n10

    S

    16

    0:27:03

    7:12:50

    11

    4:51:36

    Anim

    atio

    n18

    20

    0:29:37

    9:52:15

    Anim

    atio

    n39

    !

    16

    0:25:28

    6:47:21

    10

    4:29:13

    Anim

    atio

    n65

    ,

    13

    0:30:27

    6:35:46

    Anim

    atio

    n48

    !

    20

    0:21:17

    7:05:45

    Anim

    atio

    n52

    7

    0:41:44

    4:52:10

    Anim

    atio

    n21

    SM

    E

    /

  • 50 51

    Ste

    p b

    y Ste

    p,

    13

    0:36:51

    7:59:03

    Anim

    atio

    n84

    22

    0:36:09

    13:1

    5:1

    710

    6:44:07

    Anim

    atio

    n60

    ,

    1

    15

    0:47:19

    11:4

    9:4

    711

    9:43:41

    Anim

    atio

    n45

    BIG

    5

    16

    0:20:56

    5:35:03

    11

    3:28:00

    Anim

    atio

    n16

    ,

    15

    0:31:14

    7:48:34

    12

    6:26:02

    Anim

    atio

    n45

    50:31:19

    2:36:33

    Anim

    atio

    n

    21

    0:21:40

    7:35:07

    13

    4:57:45

    Anim

    atio

    n67

    90:20:27

    3:04:07

    Anim

    atio

    n37

    23

    0:27:48

    10:3

    9:1

    414

    5:50:45

    Anim

    atio

    n105

    S

    ecr

    et co

    de,

    15

    0:38:12

    9:33:00

    Anim

    atio

    n44

    /

    IT

    (Leaders

    hip

    for IT P

    eople)

    12

    0:27:01

    5:24:10

    Anim

    atio

    n12

    ,

    90:35:54

    5:23:06

    Anim

    atio

    n86

    5

    0:23:58

    1:59:52

    Anim

    atio

    n11

    16

    0:37:40

    10:0

    2:4

    5Anim

    atio

    n

    19

    0:45:51

    14:3

    1:1

    211

    8:36:57

    Anim

    atio

    n82

    Top T

    eam

    .

    15

    0:32:08

    8:01:58

    11

    6:06:22

    Anim

    atio

    n45

    ,

    14

    0:36:22

    8:29:13

    Anim

    atio

    n43

    14

    0:23:56

    5:35:06

    Anim

    atio

    n14

    !

    16

    0:39:19

    10:2

    9:0

    89

    6:16:01

    Anim

    atio

    n29

    50:21:00

    1:44:58

    Anim

    atio

    n20

    Team

    syn

    erg

    y

    14

    0:37:09

    8:40:09

    Anim

    atio

    n70

    7

    0:16:59

    1:58:52

    Anim

    atio

    n14

    Biz. Skill

    ,

    1

    16

    0:22:28

    5:59:28

    Anim

    atio

    n

    80:24:26

    3:15:30

    Anim

    atio

    n20

    , Business

    Writing

    13

    0:39:36

    8:34:47

    Anim

    atio

    n64

    -

    50:18:42

    1:33:30

    Anim

    atio

    n

    SM

    ART

    !

    90:49:31

    7:25:41

    Anim

    atio

    n31

    ,

    16

    0:08:35

    2:17:28

    Anim

    atio

    n61

    ,

    114

    0:21:02

    4:54:21

    82:47:33

    Anim

    atio

    n15

    Cre

    ativ

    e T

    hinking

    14

    0:19:04

    4:27:00

    12

    4:01:00

    Anim

    atio

    n42

    14

    0:29:32

    6:53:28

    10

    4:30:16

    Anim

    atio

    n37

    Upgra

    de y

    our Netw

    ork

    ing

    14

    0:23:05

    5:23:17

    10

    3:53:52

    Anim

    atio

    n42

    Bria

    n T

    racy

    10

    0:21:17

    3:32:54

    Anim

    atio

    n16

    17

    0:29:29

    8:21:14

    Anim

    atio

    n39

    5

    0:40:59

    3:24:55

    Anim

    atio

    n51

    Sm

    art F

    ram

    e, Biz-Solver

    15

    0:34:09

    8:32:14

    Anim

    atio

    n66

    , Logical &

    Critical P

    ower

    17

    0:21:51

    6:11:22

    93:43:02

    Anim

    atio

    n34

    15

    0:28:38

    7:09:23

    10

    4:33:49

    Anim

    atio

    n27

    (

    )

    20

    0:24:20

    8:06:41

    11

    3:43:02

    Anim

    atio

    n61

    22

    0:22:32

    8:15:51

    14

    5:39:17

    Anim

    atio

    n22

    18

    0:22:58

    6:53:19

    12

    4:39:20

    Anim

    atio

    n18

    !

    14

    0:45:56

    10:4

    2:5

    79

    7:08:20

    Anim

    atio

    n16

    ,

    !

    10

    0:31:54

    5:19:00

    Anim

    atio

    n58

    SM

    ART

    14

    0:38:08

    8:53:45

    Anim

    atio

    n45

    S

    13

    0:21:52

    4:44:20

    11

    3:57:36

    Anim

    atio

    n

    Go!

    Go!

    13

    0:25:54

    5:36:36

    10

    5:06:25

    Anim

    atio

    n39

    !

    14

    0:18:58

    4:25:27

    11

    3:29:42

    Anim

    atio

    n42

    18

    0:51:08

    15:2

    0:3

    212

    10:2

    8:3

    0Anim

    atio

    n55

    2

    %

    16

    0:43:56

    11:4

    2:5

    8Anim

    atio

    n36

    14

    0:25:10

    5:52:23

    12

    5:00:15

    Anim

    atio

    n48

    90:24:23

    3:39:30

    Anim

    atio

    n12

    ,

    6

    0:34:37

    3:27:39

    Anim

    atio

    n18

    Biz

    15

    0:38:49

    9:42:15

    Anim

    atio

    n58

    ,

    15

    0:53:52

    13:2

    8:0

    511

    9:52:32

    Anim

    atio

    n45

    14

    0:21:40

    5:03:15

    93:03:06

    Lectu

    re

    ,

    !

    16

    0:12:33

    3:20:49

    Anim

    atio

    n55

    !

    15

    0:39:27

    9:51:38

    11

    7:23:25

    Anim

    atio

    n45

    20

    0:19:59

    6:39:45

    14

    4:20:59

    Anim

    atio

    n42

    8

    0:22:01

    2:56:06

    Anim

    atio

    n20

    ,

    !

    14

    0:11:10

    2:36:15

    Anim

    atio

    n49

    20

    0:21:28

    7:09:13

    15

    5:10:44

    Anim

    atio

    n20

    5

    0:28:29

    2:22:27

    Anim

    atio

    n21

    1

    80:24:20

    3:14:40

    Anim

    atio

    n35

    Pro

    ject

    Managem

    ent

    5

    0:20:21

    1:41:45

    Anim

    atio

    n57

    12

    0:22:25

    4:28:58

    Anim

    atio

    n38

    9

    0:27:05

    4:03:43

    Anim

    atio

    n63

    20

    0:18:27

    6:09:07

    18

    5:41:18

    Anim

    atio

    n61

    No

    Yes

    16

    0:16:04

    4:17:07

    11

    3:02:39

    Anim

    atio

    n14

    W

    in-W

    in

    19

    0:22:09

    7:00:47

    11

    3:50:41

    Anim

    atio

    n21

    !

    12

    0:12:55

    2:34:58

    Anim

    atio

    n48

    11

    0:18:05

    3:18:53

    Anim

    atio

    n

    3

    Age

    12

    0:20:37

    4:07:20

    Anim

    atio

    n38

    S

    115

    0:22:06

    5:31:32

    Anim

    atio

    n42

    , W

    IN W

    IN

    1

    14

    0:14:40

    3:25:18

    Anim

    atio

    n14

    7

    0:43:09

    5:02:03

    Anim

    atio

    n31

    50:24:48

    2:03:58

    Anim

    atio

    n

    (

    )

    50:31:31

    2:37:34

    Anim

    atio

    n

    1

    5

    0:38:14

    3:11:09

    Anim

    atio

    n

    Sm

    art T

    ale

    nt,

    80:19:02

    2:32:20

    Anim

    atio

    n23

    -

    10

    0:28:16

    4:42:38

    Anim

    atio

    n17

    Zone

    7

    0:40:46

    4:45:19

    Anim

    atio

    n

    7 P

    rincip

    les

    17

    0:22:45

    6:26:48

    Anim

    atio

    n

    17

    0:18:06

    5:07:43

    Anim

    atio

    n

    6

    1:04:00

    6:23:58

    Anim

    atio

    n13

    15

    0:25:18

    6:19:27

    Anim

    atio

    n20

    6

    0:30:07

    3:00:40

    Anim

    atio

    n

    5

    0:23:10

    1:55:48

    Anim

    atio

    n

    ITIT

    EA

    A

    to Z

    9

    0:19:33

    2:56:01

    Anim

    atio

    n10

    IT

    15

    0:19:44

    4:55:58

    11

    3:37:54

    Anim

    atio

    n40

    EA

    SO

    A

    5

    0:20:52

    1:44:21

    Anim

    atio

    n

    U

    se C

    ase

    Modelin

    g

    90:18:45

    2:48:46

    Anim

    atio

    n26

    IT

    5

    0:23:04

    1:55:18

    Anim

    atio

    n5

    IT

    .NET

    C

    #.NET

    20

    0:42:02

    14:0

    0:3

    9Anim

    atio

    n19

    ASP.N

    ET

    20

    0:39:52

    13:1

    7:2

    0Anim

    atio

    n20

    Ora

    cle 1

    0g S

    QL

    80:40:10

    5:21:18

    Anim

    atio

    n20

    Serv

    let/JS

    P W

    ork

    Shop

    91:19:42

    11:5

    7:2

    1Anim

    atio

    n20

    JAVA

    14

    0:38:23

    8:57:26

    10

    5:49:03

    Anim

    atio

    n42

    OA

    PC

    [M

    ust K

    now] PC B

    asic

    7

    0:26:23

    3:04:42

    Anim

    atio

    n

    Vista

    O

    ffice

    2007

    20

    0:26:48

    8:56:08

    15

    6:56:32

    Anim

    atio

    n

    SM

    ART

    !

    60:26:53

    2:41:17

    Anim

    atio

    n26

    ,

    50:25:31

    2:07:33

    Anim

    atio

    n

    [M

    ust K

    now] Outlo

    ok 2

    007

    11

    0:19:05

    3:30:00

    Anim

    atio

    n

    [Must

    Know

    ]

    2

    007 A

    dvanced

    15

    0:26:32

    6:38:01

    Anim

    atio

    n

    [Must

    Know

    ]

    2

    007 B

    asic

    18

    0:23:57

    7:11:03

    16

    5:55:42

    Anim

    atio

    n

    [Must

    Know

    ]

    2

    007 Inte

    rmedia

    te

    20

    0:31:10

    10:2

    3:2

    4Anim

    atio

    n

    [Must

    Pass

    ]

    2

    23

    0:19:37

    7:31:17

    93:15:41

    Anim

    atio

    n

    2010

    15

    0:42:41

    10:4

    0:1

    6Anim

    atio

    n

    [Must

    Know

    ]

    2

    007 B

    asic

    16

    0:22:33

    6:00:48

    93:06:20

    Anim

    atio

    n

    [Must K

    now]

    2

    007 In

    term

    ediate

    70:19:30

    2:16:30

    Anim

    atio

    n

    2010

    15

    0:42:10

    10:3

    2:3

    5Anim

    atio

    n

    O

    FFIC

    E

    OFFIC

    E

    -

    /

    12

    0:20:58

    4:11:41

    Anim

    atio

    n

    OFFIC

    E

    -

    /

    12

    0:23:05

    4:36:56

    Anim

    atio

    n

    O

    FFIC

    E

    -

    /

    12

    0:23:54

    4:46:47

    Anim

    atio

    n

    SM

    E

    /

  • 50 51

    Ste

    p b

    y Ste

    p,

    13

    0:36:51

    7:59:03

    Anim

    atio

    n84

    22

    0:36:09

    13:1

    5:1

    710

    6:44:07

    Anim

    atio

    n60

    ,

    1

    15

    0:47:19

    11:4

    9:4

    711

    9:43:41

    Anim

    atio

    n45

    BIG

    5

    16

    0:20:56

    5:35:03

    11

    3:28:00

    Anim

    atio

    n16

    ,

    15

    0:31:14

    7:48:34

    12

    6:26:02

    Anim

    atio

    n45

    50:31:19

    2:36:33

    Anim

    atio

    n

    21

    0:21:40

    7:35:07

    13

    4:57:45

    Anim

    atio

    n67

    90:20:27

    3:04:07

    Anim

    atio

    n37

    23

    0:27:48

    10:3

    9:1

    414

    5:50:45

    Anim

    atio

    n105

    S

    ecr

    et co

    de,

    15

    0:38:12

    9:33:00

    Anim

    atio

    n44

    /

    IT

    (Leaders

    hip

    for IT P

    eople)

    12

    0:27:01

    5:24:10

    Anim

    atio

    n12

    ,

    90:35:54

    5:23:06

    Anim

    atio

    n86

    5

    0:23:58

    1:59:52

    Anim

    atio

    n11

    16

    0:37:40

    10:0

    2:4

    5Anim

    atio

    n

    19

    0:45:51

    14:3

    1:1

    211

    8:36:57

    Anim

    atio

    n82

    Top T

    eam

    .

    15

    0:32:08

    8:01:58

    11

    6:06:22

    Anim

    atio

    n45

    ,

    14

    0:36:22

    8:29:13

    Anim

    atio

    n43

    14

    0:23:56

    5:35:06

    Anim

    atio

    n14

    !

    16

    0:39:19

    10:2

    9:0

    89

    6:16:01

    Anim

    atio

    n29

    50:21:00

    1:44:58

    Anim

    atio

    n20

    Team

    syn

    erg

    y

    14

    0:37:09

    8:40:09

    Anim

    atio

    n70

    7

    0:16:59

    1:58:52

    Anim

    atio

    n14

    Biz. Skill

    ,

    1

    16

    0:22:28

    5:59:28

    Anim

    atio

    n

    80:24:26

    3:15:30

    Anim

    atio

    n20

    , Business

    Writing

    13

    0:39:36

    8:34:47

    Anim

    atio

    n64

    -

    50:18:42

    1:33:30

    Anim

    atio

    n

    SM

    ART

    !

    90:49:31

    7:25:41

    Anim

    atio

    n31

    ,

    16

    0:08:35

    2:17:28

    Anim

    atio

    n61

    ,

    114

    0:21:02

    4:54:21

    82:47:33

    Anim

    atio

    n15

    Cre

    ativ

    e T

    hinking

    14

    0:19:04

    4:27:00

    12

    4:01:00

    Anim

    atio

    n42

    14

    0:29:32

    6:53:28

    10

    4:30:16

    Anim

    atio

    n37

    Upgra

    de y

    our Netw

    ork

    ing

    14

    0:23:05

    5:23:17

    10

    3:53:52

    Anim

    atio

    n42

    Bria

    n T

    racy

    10

    0:21:17

    3:32:54

    Anim

    atio

    n16

    17

    0:29:29

    8:21:14

    Anim

    atio

    n39

    5

    0:40:59

    3:24:55

    Anim

    atio

    n51

    Sm

    art F

    ram

    e, Biz-Solver

    15

    0:34:09

    8:32:14

    Anim

    atio

    n66

    , Logical &

    Critical P

    ower

    17

    0:21:51

    6:11:22

    93:43:02

    Anim

    atio

    n34

    15

    0:28:38

    7:09:23

    10

    4:33:49

    Anim

    atio

    n27

    (

    )

    20

    0:24:20

    8:06:41

    11

    3:43:02

    Anim

    atio

    n61

    22

    0:22:32

    8:15:51

    14

    5:39:17

    Anim

    atio

    n22

    18

    0:22:58

    6:53:19

    12

    4:39:20

    Anim

    atio

    n18

    !

    14

    0:45:56

    10:4

    2:5

    79

    7:08:20

    Anim

    atio

    n16

    ,

    !

    10

    0:31:54

    5:19:00

    Anim

    atio

    n58

    SM

    ART

    14

    0:38:08

    8:53:45

    Anim

    atio

    n45

    S

    13

    0:21:52

    4:44:20

    11

    3:57:36

    Anim

    atio

    n

    Go!

    Go!

    13

    0:25:54

    5:36:36

    10

    5:06:25

    Anim

    atio

    n39

    !

    14

    0:18:58

    4:25:27

    11

    3:29:42

    Anim

    atio

    n42

    18

    0:51:08

    15:2

    0:3

    212

    10:2

    8:3

    0Anim

    atio

    n55

    2

    %

    16

    0:43:56

    11:4

    2:5

    8Anim

    atio

    n36

    14

    0:25:10

    5:52:23

    12

    5:00:15

    Anim

    atio

    n48

    90:24:23

    3:39:30

    Anim

    atio

    n12

    ,

    6

    0:34:37

    3:27:39

    Anim

    atio

    n18

    Biz

    15

    0:38:49

    9:42:15

    Anim

    atio

    n58

    ,

    15

    0:53:52

    13:2

    8:0

    511

    9:52:32

    Anim

    atio

    n45

    14

    0:21:40

    5:03:15

    93:03:06

    Lectu

    re

    ,

    !

    16

    0:12:33

    3:20:49

    Anim

    atio

    n55

    !

    15

    0:39:27

    9:51:38

    11

    7:23:25

    Anim

    atio

    n45

    20

    0:19:59

    6:39:45

    14

    4:20:59

    Anim

    atio

    n42

    8

    0:22:01

    2:56:06

    Anim

    atio

    n20

    ,

    !

    14

    0:11:10

    2:36:15

    Anim

    atio

    n49

    20

    0:21:28

    7:09:13

    15

    5:10:44

    Anim

    atio

    n20

    5

    0:28:29

    2:22:27

    Anim

    atio

    n21

    1

    80:24:20

    3:14:40

    Anim

    atio

    n35

    Pro

    ject

    Managem

    ent

    5

    0:20:21

    1:41:45

    Anim

    atio

    n57

    12

    0:22:25

    4:28:58

    Anim

    atio

    n38

    9

    0:27:05

    4:03:43

    Anim

    atio

    n63

    20

    0:18:27

    6:09:07

    18

    5:41:18

    Anim

    atio

    n61

    No

    Yes

    16

    0:16:04

    4:17:07

    11

    3:02:39

    Anim

    atio

    n14

    W

    in-W

    in

    19

    0:22:09

    7:00:47

    11

    3:50:41

    Anim

    atio

    n21

    !

    12

    0:12:55

    2:34:58

    Anim

    atio

    n48

    11

    0:18:05

    3:18:53

    Anim

    atio

    n

    3

    Age

    12

    0:20:37

    4:07:20

    Anim

    atio

    n38

    S

    115

    0:22:06

    5:31:32

    Anim

    atio

    n42

    , W

    IN W

    IN

    1

    14

    0:14:40

    3:25:18

    Anim

    atio

    n14

    7

    0:43:09

    5:02:03

    Anim

    atio

    n31

    50:24:48

    2:03:58

    Anim

    atio

    n

    (

    )

    50:31:31

    2:37:34

    Anim

    atio

    n

    1

    5

    0:38:14

    3:11:09

    Anim

    atio

    n

    Sm

    art T

    ale

    nt,

    80:19:02

    2:32:20

    Anim

    atio

    n23

    -

    10

    0:28:16

    4:42:38

    Anim

    atio

    n17

    Zone

    7

    0:40:46

    4:45:19

    Anim

    atio

    n

    7 P

    rincip

    les

    17

    0:22:45

    6:26:48

    Anim

    atio

    n

    17

    0:18:06

    5:07:43

    Anim

    atio

    n

    6

    1:04:00

    6:23:58

    Anim

    atio

    n13

    15

    0:25:18

    6:19:27

    Anim

    atio

    n20

    6

    0:30:07

    3:00:40

    Anim

    atio

    n

    5

    0:23:10

    1:55:48

    Anim

    atio

    n

    ITIT

    EA

    A

    to Z

    9

    0:19:33

    2:56:01

    Anim

    atio

    n10

    IT

    15

    0:19:44

    4:55:58

    11

    3:37:54

    Anim

    atio

    n40

    EA

    SO

    A

    5

    0:20:52

    1:44:21

    Anim

    atio

    n

    U

    se C

    ase

    Modelin

    g

    90:18:45

    2:48:46

    Anim

    atio

    n26

    IT

    5

    0:23:04

    1:55:18

    Anim

    atio

    n5

    IT

    .NET

    C

    #.NET

    20

    0:42:02

    14:0

    0:3

    9Anim

    atio

    n19

    ASP.N

    ET

    20

    0:39:52

    13:1

    7:2

    0Anim

    atio

    n20

    Ora

    cle 1

    0g S

    QL

    80:40:10

    5:21:18

    Anim

    atio

    n20

    Serv

    let/JS

    P W

    ork

    Shop

    91:19:42

    11:5

    7:2

    1Anim

    atio

    n20

    JAVA

    14

    0:38:23

    8:57:26

    10

    5:49:03

    Anim

    atio

    n42

    OA

    PC

    [M

    ust K

    now] PC B

    asic

    7

    0:26:23

    3:04:42

    Anim

    atio

    n

    Vista

    O

    ffice

    2007

    20

    0:26:48

    8:56:08

    15

    6:56:32

    Anim

    atio

    n

    SM

    ART

    !

    60:26:53

    2:41:17

    Anim

    atio

    n26

    ,

    50:25:31

    2:07:33

    Anim

    atio

    n

    [M

    ust K

    now] Outlo

    ok 2

    007

    11

    0:19:05

    3:30:00

    Anim

    atio

    n

    [Must

    Know

    ]

    2

    007 A

    dvanced

    15

    0:26:32

    6:38:01

    Anim

    atio

    n

    [Must

    Know

    ]

    2

    007 B

    asic

    18

    0:23:57

    7:11:03

    16

    5:55:42

    Anim

    atio

    n

    [Must

    Know

    ]

    2

    007 Inte

    rmedia

    te

    20

    0:31:10

    10:2

    3:2

    4Anim

    atio

    n

    [Must

    Pass

    ]

    2

    23

    0:19:37

    7:31:17

    93:15:41

    Anim

    atio

    n

    2010

    15

    0:42:41

    10:4

    0:1

    6Anim

    atio

    n

    [Must

    Know

    ]

    2

    007 B

    asic

    16

    0:22:33

    6:00:48

    93:06:20

    Anim

    atio

    n

    [Must K

    now]

    2

    007 In

    term

    ediate

    70:19:30

    2:16:30

    Anim

    atio

    n

    2010

    15

    0:42:10

    10:3

    2:3

    5Anim

    atio

    n

    O

    FFIC

    E

    OFFIC

    E

    -

    /

    12

    0:20:58

    4:11:41

    Anim

    atio

    n

    OFFIC

    E

    -

    /

    12

    0:23:05

    4:36:56

    Anim

    atio

    n

    O

    FFIC

    E

    -

    /

    12

    0:23:54

    4:46:47

    Anim

    atio

    n

    SM

    E

    /

  • 52 53

    OA

    [M

    ust K

    now]

    2007 B

    asic

    11

    0:28:18

    5:11:18

    Anim

    atio

    n

    [Must K

    now]

    2007 In

    term

    ediate

    17

    0:25:28

    7:13:01

    12

    4:57:47

    Anim

    atio

    n

    2

    010

    !

    12

    0:27:45

    5:33:02

    Anim

    atio

    n

    [V

    isual U

    p]

    CS2 A

    dva

    nce

    d

    30

    0:14:10

    7:04:46

    Anim

    atio

    n

    [Visual U

    p]

    CS2 B

    asic

    30

    0:16:24

    8:12:10

    Anim

    atio

    n

    [Must K

    now]

    2

    007 B

    asic

    12

    0:28:19

    5:39:46

    Anim

    atio

    n

    [Must K

    now]

    2

    007 In

    term

    ediate

    15

    0:23:32

    5:52:54

    93:48:33

    Anim

    atio

    n

    Build

    Up!

    18

    0:45:03

    13:3

    0:4

    99

    6:47:56

    Anim

    atio

    n56

    Build

    Up!

    19

    0:31:52

    10:0

    5:2

    18

    4:14:04

    Anim

    atio

    n19

    Build

    Up!

    16

    0:35:58

    9:35:35

    Anim

    atio

    n22

    20

    0:28:45

    9:35:08

    12

    5:36:32

    Anim

    atio

    n

    -

    8

    0:30:04

    4:00:36

    Anim

    atio

    n13

    24

    0:19:32

    7:48:39

    13

    4:03:04

    Anim

    atio

    n24

    !

    20

    0:38:57

    12:5

    8:5

    5Anim

    atio

    n63

    CS 1

    20

    0:20:29

    6:49:47

    Anim

    atio

    n

    CS 2

    14

    0:41:58

    9:47:37

    Anim

    atio

    n42

    32

    0:28:43

    15:1

    8:4

    711

    5:09:06

    Anim

    atio

    n139

    ,

    17

    0:27:29

    7:47:19

    Anim

    atio

    n54

    Ato

    Z

    1

    16

    0:42:49

    11:2

    5:0

    310

    8:37:30

    Anim

    atio

    n98

    C

    S

    (

    )

    12

    0:37:09

    7:25:45

    63:58:53

    Anim

    atio

    n66

    21

    (HACCP)

    218

    0:43:14

    12:5

    8:1

    411

    8:12:20

    Anim

    atio

    n52

    /

    [SM

    ART

    ]

    15

    0:21:25

    5:21:10

    82:46:40

    Anim

    atio

    n90

    [SM

    ART

    ]

    1

    90:25:41

    3:51:06

    62:27:39

    Anim

    atio

    n66

    [SM

    ART

    ]

    1

    16

    0:16:09

    4:18:19

    41:13:32

    Anim

    atio

    n74

    [SM

    ART

    ]

    11

    0:22:28

    4:07:07

    61:58:29

    Anim

    atio

    n61

    [SM

    ART

    ]

    113

    0:21:42

    4:42:08

    82:48:31

    Anim

    atio

    n103

    [SM

    ART

    ]

    15

    0:24:08

    6:01:57

    10

    3:25:04

    Anim

    atio

    n55

    [SM

    ART

    ]

    90:19:37

    2:56:30

    61:52:13

    Anim

    atio

    n56

    116

    0:30:58

    8:15:22

    Anim

    atio

    n79

    16

    0:40:54

    10:5

    4:1

    710

    7:20:56

    Anim

    atio

    n70

    M

    BA

    17

    0:21:51

    6:11:25

    12

    4:31:19

    Anim

    atio

    n24

    -

    8

    0:30:36

    4:04:45

    Anim

    atio

    n9

    118

    0:37:10

    11:0

    9:0

    110

    7:46:27

    Anim

    atio

    n52

    /

    6

    0:07:08

    0:42:50

    Lect

    ure

    7

    0:04:18

    0:30:09

    Lect

    ure

    10

    0:03:14

    0:32:16

    Lect

    ure

    9

    0:03:20

    0:29:57

    Lect

    ure

    13

    0:06:21

    1:22:32

    Lect

    ure

    90:06:25

    0:57:43

    Lect

    ure

    ?

    ?

    8

    0:03:14

    0:25:55

    Lect

    ure

    60:04:57

    0:29:39

    Lect

    ure

    ,

    7

    0:04:16

    0:29:51

    Lect

    ure

    10

    0:03:09

    0:31:29

    Lect

    ure

    40:05:53

    0:23:30

    Lect

    ure

    7

    0:05:08

    0:35:53

    Lect

    ure

    6

    0:04:38

    0:27:47

    Lect

    ure

    8

    0:02:24

    0:19:14

    Lect

    ure

    10

    0:05:18

    0:53:00

    Lect

    ure

    60:04:55

    0:29:29

    Lect

    ure

    8

    0:03:31

    0:28:07

    Lect

    ure

    7

    0:05:37

    0:39:19

    Lect

    ure

    7

    0:03:52

    0:27:01

    Lect

    ure

    10

    0:05:54

    0:58:56

    Lect

    ure

    8

    0:03:54

    0:31:12

    Lect

    ure

    7

    0:04:17

    0:30:00

    Lect

    ure

    (1)

    60:03:32

    0:21:09

    Lect

    ure

    (2)

    7

    0:04:56

    0:34:29

    Lect

    ure

    7

    0:03:57

    0:27:41

    Lect

    ure

    11

    0:05:20

    0:58:37

    Lect

    ure

    12

    0:04:53

    0:58:31

    Lect

    ure

    11

    0:05:52

    1:04:36

    Lect

    ure

    40:03:20

    0:13:19

    Lect

    ure

    90:04:54

    0:44:04

    Lect

    ure

    5

    0

    60:03:21

    0:20:08

    Lect

    ure

    70:06:57

    0:48:42

    Lect

    ure

    9

    0:04:16

    0:38:20

    Lect

    ure

    60:04:25

    0:26:30

    Lect

    ure

    12

    0:05:05

    1:00:58

    Lect

    ure

    50:06:39

    0:33:14

    Lect

    ure

    70:09:44

    1:08:05

    Lect

    ure

    80:05:53

    0:47:04

    Lect

    ure

    50:04:10

    0:20:48

    Lect

    ure

    80:04:53

    0:39:02

    Lect

    ure

    30:02:46

    0:08:17

    Lect

    ure

    9

    0:05:52

    0:52:48

    Lect

    ure

    9

    0:02:13

    0:20:01

    Lect

    ure

    70:06:07

    0:42:51

    Lect

    ure

    11

    0:03:33

    0:39:04

    Lect

    ure

    ,

    ?

    6

    0:03:11

    0:19:03

    Lect

    ure

    60:03:15

    0:19:29

    Lect

    ure

    9

    0:04:39

    0:41:54

    Lect

    ure

    7

    0:02:36

    0:18:10

    Lect

    ure

    80:06:28

    0:51:41

    Lect

    ure

    80:04:37

    0:36:52

    Lect

    ure

    10

    0:04:51

    0:48:29

    Lect

    ure

    3

    4

    0:06:12

    0:24:48

    Lect

    ure

    30

    4

    0:07:02

    0:28:09

    Lect

    ure

    3

    5

    0:04:00

    0:20:01

    Lect

    ure

    4

    50:04:46

    0:23:52

    Lect

    ure

    1

    11

    0:04:52

    0:53:27

    Lect

    ure

    7

    0:04:19

    0:30:10

    Lect

    ure

    .

    6

    0:03:57

    0:23:40

    Lect

    ure

    11

    0:06:44

    1:14:04

    Lect

    ure

    80:03:02

    0:24:16

    Lect

    ure

    8

    0:03:56

    0:31:28

    Lect

    ure

    9

    0:03:14

    0:29:06

    Lect

    ure

    6

    0:06:15

    0:37:29

    Lect

    ure

    6

    0:05:00

    0:30:02

    Lect

    ure

    60:04:13

    0:25:15

    Lect

    ure

    6

    0:04:03

    0:24:18

    Lect

    ure

    12

    0:04:14

    0:50:51

    Lect

    ure

    60:02:28

    0:14:50

    Lect

    ure

    6

    0:06:08

    0:36:46

    Lect

    ure

    11

    0:06:37

    1:12:52

    Lect

    ure

    10

    0:03:55

    0:39:10

    Lect

    ure

    6

    0:04:02

    0:24:13

    Lect

    ure

    13

    0:05:06

    1:06:16

    Lect

    ure

    7

    0:04:14

    0:29:39

    Lect

    ure

    3

    0:02:21

    0:07:03

    Lect

    ure

    40:10:16

    0:41:02

    Lect

    ure

    SM

    E

    /

  • 52 53

    OA

    [M

    ust K

    now]

    2007 B

    asic

    11

    0:28:18

    5:11:18

    Anim

    atio

    n

    [Must K

    now]

    2007 In

    term

    ediate

    17

    0:25:28

    7:13:01

    12

    4:57:47

    Anim

    atio

    n

    2

    010

    !

    12

    0:27:45

    5:33:02

    Anim

    atio

    n

    [V

    isual U

    p]

    CS2 A

    dva

    nce

    d

    30

    0:14:10

    7:04:46

    Anim

    atio

    n

    [Visual U

    p]

    CS2 B

    asic

    30

    0:16:24

    8:12:10

    Anim

    atio

    n

    [Must K

    now]

    2

    007 B

    asic

    12

    0:28:19

    5:39:46

    Anim

    atio

    n

    [Must K

    now]

    2

    007 In

    term

    ediate

    15

    0:23:32

    5:52:54

    93:48:33

    Anim

    atio

    n

    Build

    Up!

    18

    0:45:03

    13:3

    0:4

    99

    6:47:56

    Anim

    atio

    n56

    Build

    Up!

    19

    0:31:52

    10:0

    5:2

    18

    4:14:04

    Anim

    atio

    n19

    Build

    Up!

    16

    0:35:58

    9:35:35

    Anim

    atio

    n22

    20

    0:28:45

    9:35:08

    12

    5:36:32

    Anim

    atio

    n

    -

    8

    0:30:04

    4:00:36

    Anim

    atio

    n13

    24

    0:19:32

    7:48:39

    13

    4:03:04

    Anim

    atio

    n24

    !

    20

    0:38:57

    12:5

    8:5

    5Anim

    atio

    n63

    CS 1

    20

    0:20:29

    6:49:47

    Anim

    atio

    n

    CS 2

    14

    0:41:58

    9:47:37

    Anim

    atio

    n42

    32

    0:28:43

    15:1

    8:4

    711

    5:09:06

    Anim

    atio

    n139

    ,

    17

    0:27:29

    7:47:19

    Anim

    atio

    n54

    Ato

    Z

    1

    16

    0:42:49

    11:2

    5:0

    310

    8:37:30

    Anim

    atio

    n98

    C

    S

    (

    )

    12

    0:37:09

    7:25:45

    63:58:53

    Anim

    atio

    n66

    21

    (HACCP)

    218

    0:43:14

    12:5

    8:1

    411

    8:12:20

    Anim

    atio

    n52

    /

    [SM

    ART

    ]

    15

    0:21:25

    5:21:10

    82:46:40

    Anim

    atio

    n90

    [SM

    ART

    ]

    1

    90:25:41

    3:51:06

    62:27:39

    Anim

    atio

    n66

    [SM

    ART

    ]

    1

    16

    0:16:09

    4:18:19

    41:13:32

    Anim

    atio

    n74

    [SM

    ART

    ]

    11

    0:22:28

    4:07:07

    61:58:29

    Anim

    atio

    n61

    [SM

    ART

    ]

    113

    0:21:42

    4:42:08

    82:48:31

    Anim

    atio

    n103

    [SM

    ART

    ]

    15

    0:24:08

    6:01:57

    10

    3:25:04

    Anim

    atio

    n55

    [SM

    ART

    ]

    90:19:37

    2:56:30

    61:52:13

    Anim

    atio

    n56

    116

    0:30:58

    8:15:22

    Anim

    atio

    n79

    16

    0:40:54

    10:5

    4:1

    710

    7:20:56

    Anim

    atio

    n70

    M

    BA

    17

    0:21:51

    6:11:25

    12

    4:31:19

    Anim

    atio

    n24

    -

    8

    0:30:36

    4:04:45

    Anim

    atio

    n9

    118

    0:37:10

    11:0

    9:0

    110

    7:46:27

    Anim

    atio

    n52

    /

    6

    0:07:08

    0:42:50

    Lect

    ure

    7

    0:04:18

    0:30:09

    Lect

    ure

    10

    0:03:14

    0:32:16

    Lect

    ure

    9

    0:03:20

    0:29:57

    Lect

    ure

    13

    0:06:21

    1:22:32

    Lect

    ure

    90:06:25

    0:57:43

    Lect

    ure

    ?

    ?

    8

    0:03:14

    0:25:55

    Lect

    ure

    60:04:57

    0:29:39

    Lect

    ure

    ,

    7

    0:04:16

    0:29:51

    Lect

    ure

    10

    0:03:09

    0:31:29

    Lect

    ure

    40:05:53

    0:23:30

    Lect

    ure

    7

    0:05:08

    0:35:53

    Lect

    ure

    6

    0:04:38

    0:27:47

    Lect

    ure

    8

    0:02:24

    0:19:14

    Lect

    ure

    10

    0:05:18

    0:53:00

    Lect

    ure

    60:04:55

    0:29:29

    Lect

    ure

    8

    0:03:31

    0:28:07

    Lect

    ure

    7

    0:05:37

    0:39:19

    Lect

    ure

    7

    0:03:52

    0:27:01

    Lect

    ure

    10

    0:05:54

    0:58:56

    Lect

    ure

    8

    0:03:54

    0:31:12

    Lect

    ure

    7

    0:04:17

    0:30:00

    Lect

    ure

    (1)

    60:03:32

    0:21:09

    Lect

    ure

    (2)

    7

    0:04:56

    0:34:29

    Lect

    ure

    7

    0:03:57

    0:27:41

    Lect

    ure

    11

    0:05:20

    0:58:37

    Lect

    ure

    12

    0:04:53

    0:58:31

    Lect

    ure

    11

    0:05:52

    1:04:36

    Lect

    ure

    40:03:20

    0:13:19

    Lect

    ure

    90:04:54

    0:44:04

    Lect

    ure

    5

    0

    60:03:21

    0:20:08

    Lect

    ure

    70:06:57

    0:48:42

    Lect

    ure

    9

    0:04:16

    0:38:20

    Lect

    ure

    60:04:25

    0:26:30

    Lect

    ure

    12

    0:05:05

    1:00:58

    Lect

    ure

    50:06:39

    0:33:14

    Lect

    ure

    70:09:44

    1:08:05

    Lect

    ure

    80:05:53

    0:47:04

    Lect

    ure

    50:04:10

    0:20:48

    Lect

    ure

    80:04:53

    0:39:02

    Lect

    ure

    30:02:46

    0:08:17

    Lect

    ure

    9

    0:05:52

    0:52:48

    Lect

    ure

    9

    0:02:13

    0:20:01

    Lect

    ure

    70:06:07

    0:42:51

    Lect

    ure

    11

    0:03:33

    0:39:04

    Lect

    ure

    ,

    ?

    6

    0:03:11

    0:19:03

    Lect

    ure

    60:03:15

    0:19:29

    Lect

    ure

    9

    0:04:39

    0:41:54

    Lect

    ure

    7

    0:02:36

    0:18:10

    Lect

    ure

    80:06:28

    0:51:41

    Lect

    ure

    80:04:37

    0:36:52

    Lect

    ure

    10

    0:04:51

    0:48:29

    Lect

    ure

    3

    4

    0:06:12

    0:24:48

    Lect

    ure

    30

    4

    0:07:02

    0:28:09

    Lect

    ure

    3

    5

    0:04:00

    0:20:01

    Lect

    ure

    4

    50:04:46

    0:23:52

    Lect

    ure

    1

    11

    0:04:52

    0:53:27

    Lect

    ure

    7

    0:04:19

    0:30:10

    Lect

    ure

    .

    6

    0:03:57

    0:23:40

    Lect

    ure

    11

    0:06:44

    1:14:04

    Lect

    ure

    80:03:02

    0:24:16

    Lect

    ure

    8

    0:03:56

    0:31:28

    Lect

    ure

    9

    0:03:14

    0:29:06

    Lect

    ure

    6

    0:06:15

    0:37:29

    Lect

    ure

    6

    0:05:00

    0:30:02

    Lect

    ure

    60:04:13

    0:25:15

    Lect

    ure

    6

    0:04:03

    0:24:18

    Lect

    ure

    12

    0:04:14

    0:50:51

    Lect

    ure

    60:02:28

    0:14:50

    Lect

    ure

    6

    0:06:08

    0:36:46

    Lect

    ure

    11

    0:06:37

    1:12:52

    Lect

    ure

    10

    0:03:55

    0:39:10

    Lect

    ure

    6

    0:04:02

    0:24:13

    Lect

    ure

    13

    0:05:06

    1:06:16

    Lect

    ure

    7

    0:04:14

    0:29:39

    Lect

    ure

    3

    0:02:21

    0:07:03

    Lect

    ure

    40:10:16

    0:41:02

    Lect

    ure

    SM

    E

    /

  • 54 55

    11

    0:03:20

    0:36:40

    Lect

    ure

    50:02:09

    0:10:46

    Lect

    ure

    12

    0:04:10

    0:49:54

    Lect

    ure

    10

    0:04:19

    0:43:05

    Lect

    ure

    8

    0:03:45

    0:29:56

    Lect

    ure

    11

    0:03:22

    0:37:02

    Lect

    ure

    6

    0:04:49

    0:28:54

    Lect

    ure

    90:04:05

    0:36:43

    Lect

    ure

    40:03:48

    0:15:10

    Lect

    ure

    2

    0:04:59

    0:09:57

    Lect

    ure

    12

    0:04:39

    0:55:51

    Lect

    ure

    70:05:33

    0:38:53

    Lect

    ure

    8

    0:04:24

    0:35:14

    Lect

    ure

    10

    5

    0:04:07

    0:20:35

    Lect

    ure

    3

    0:02:10

    0:06:31

    Lect

    ure

    13

    0:03:28

    0:44:59

    Lect

    ure

    119

    9

    0:08:14

    1:14:05

    Lect

    ure

    4

    0:04:16

    0:17:03

    Lect

    ure

    11

    0:02:54

    0:31:59

    Lect

    ure

    13

    0:05:38

    1:13:10

    Lect

    ure

    13

    0:05:32

    1:12:02

    Lect

    ure

    TOP-DOW

    N

    8

    0:04:04

    0:32:35

    Lect

    ure

    11

    0:03:22

    0:37:06

    Lect

    ure

    9

    0:03:45

    0:33:48

    Lect

    ure

    8

    0:04:57

    0:39:33

    Lect

    ure

    24

    70:04:46

    0:33:24

    Lect

    ure

    2

    0:05:59

    0:11:57

    Lect

    ure

    5

    0:03:21

    0:16:43

    Lect

    ure

    60:03:58

    0:23:49

    Lect

    ure

    60:04:11

    0:25:07

    Lect

    ure

    9

    0:05:24

    0:48:38

    Lect

    ure

    80:04:01

    0:32:07

    Lect

    ure

    6

    0:06:38

    0:39:47

    Lect

    ure

    30:05:05

    0:15:15

    Lect

    ure

    CEO,

    80:05:26

    0:43:28

    Lect

    ure

    CEO,

    90:05:06

    0:45:53

    Lect

    ure

    CEO,

    9

    0:02:05

    0:18:43

    Lect

    ure

    OW

    NER D

    NA

    8

    0:03:13

    0:25:45

    Lect

    ure

    10

    0:04:29

    0:44:45

    Lect

    ure

    9

    0:06:53

    1:01:54

    Lect

    ure

    9

    0:04:18

    0:38:39

    Lect

    ure

    60:03:47

    0:22:42

    Lect

    ure

    C

    EO

    10

    0:03:40

    0:36:38

    Lect

    ure

    40:04:47

    0:19:09

    Lect

    ure

    13

    0:03:50

    0:11:29

    Lect

    ure

    9

    5

    0:03:46

    0:18:51

    Lect

    ure

    ,

    8

    0:04:26

    0:35:28

    Lect

    ure

    13

    0:06:07

    1:19:31

    Lect

    ure

    5

    0:02:07

    0:10:33

    Lect

    ure

    6

    0:05:08

    0:30:48

    Lect

    ure

    50:03:16

    0:16:22

    Lect

    ure

    9

    0:03:37

    0:32:31

    Lect

    ure

    60:03:56

    0:23:37

    Lect

    ure

    9

    0:03:12

    0:28:49

    Lect

    ure

    40:03:58

    0:15:50

    Lect

    ure

    10

    0:07:14

    1:12:20

    Lect

    ure

    4

    0:04:36

    0:18:22

    Lect

    ure

    9

    0:03:26

    0:30:53

    Lect

    ure

    60:04:13

    0:25:20

    Lect

    ure

    5

    0:02:01

    0:10:05

    Lect

    ure

    50:04:50

    0:24:09

    Lect

    ure

    6

    6

    0:04:04

    0:24:23

    Lect

    ure

    !

    30:03:31

    0:10:33

    Lect

    ure

    /

    CRM

    10

    0:06:41

    1:06:51

    Lect

    ure

    I Mark

    etin

    g

    50:04:20

    0:21:42

    Lect

    ure

    IDEA

    5

    0:03:46

    0:18:51

    Lect

    ure

    NON

    70:04:13

    0:29:30

    Lect

    ure

    PR

    7

    0:04:39

    0:32:33

    Lect

    ure

    80:03:53

    0:31:03

    Lect

    ure

    7

    0:03:03

    0:21:18

    Lect

    ure

    8

    0:07:39

    1:01:12

    Lect

    ure

    90:03:46

    0:33:53

    Lect

    ure

    60:03:54

    0:23:25

    Lect

    ure

    1

    2

    70:05:21

    0:37:28

    Lect

    ure

    (1

    )

    10

    0:03:16

    0:32:42

    Lect

    ure

    (2

    )

    70:05:30

    0:38:27

    Lect

    ure

    12

    0:03:01

    0:36:08

    Lect

    ure

    50:04:50

    0:24:11

    Lect

    ure

    70:03:19

    0:23:10

    Lect

    ure

    9

    0:04:34

    0:41:07

    Lect

    ure

    (1

    )

    60:04:01

    0:24:03

    Lect

    ure

    (2

    )

    20:03:50

    0:07:40

    Lect

    ure

    6

    0:04:48

    0:28:47

    Lect

    ure

    60:03:54

    0:23:22

    Lect

    ure

    11

    0:05:47

    1:03:37

    Lect

    ure

    60:04:54

    0:29:25

    Lect

    ure

    7

    0:06:30

    0:45:32

    Lect

    ure

    5

    0:04:07

    0:20:35

    Lect

    ure

    11

    0:06:15

    1:08:45

    Lect

    ure

    10

    0:02:45

    0:27:27

    Lect

    ure

    7

    8

    0:04:56

    0:39:27

    Lect

    ure

    ,

    30:03:31

    0:10:33

    Lect

    ure

    60:04:08

    0:24:45

    Lect

    ure

    30:06:28

    0:19:23

    Lect

    ure

    90:04:21

    0:39:07

    Lect

    ure

    3

    0:03:41

    0:11:02

    Lect

    ure

    8

    0:02:39

    0:21:12

    Lect

    ure

    90:05:42

    0:51:17

    Lect

    ure

    /

    $1,0

    00

    60:05:09

    0:30:56

    Lect

    ure

    40:10:08

    0:40:30

    Lect

    ure

    N

    PT

    9

    0:04:02

    0:36:19

    Lect

    ure

    12

    0:04:32

    0:54:24

    Lect

    ure

    30:06:18

    0:18:53

    Lect

    ure

    10

    0:02:49

    0:28:12

    Lect

    ure

    ,

    9

    0:04:31

    0:40:37

    Lect

    ure

    7

    0:04:09

    0:29:02

    Lect

    ure

    /

    15

    0:02:35

    0:38:49

    Lect

    ure

    ,

    10

    0:03:42

    0:37:00

    Lect

    ure

    60:03:54

    0:23:26

    Lect

    ure

    90:04:01

    0:36:08

    Lect

    ure

    /

    SM

    E

  • 54 55

    11

    0:03:20

    0:36:40

    Lect

    ure

    50:02:09

    0:10:46

    Lect

    ure

    12

    0:04:10

    0:49:54

    Lect

    ure

    10

    0:04:19

    0:43:05

    Lect

    ure

    8

    0:03:45

    0:29:56

    Lect

    ure

    11

    0:03:22

    0:37:02

    Lect

    ure

    6

    0:04:49

    0:28:54

    Lect

    ure

    90:04:05

    0:36:43

    Lect

    ure

    40:03:48

    0:15:10

    Lect

    ure

    2

    0:04:59

    0:09:57

    Lect

    ure

    12

    0:04:39

    0:55:51

    Lect

    ure

    70:05:33

    0:38:53

    Lect

    ure

    8

    0:04:24

    0:35:14

    Lect

    ure

    10

    5

    0:04:07

    0:20:35

    Lect

    ure

    3

    0:02:10

    0:06:31

    Lect

    ure

    13

    0:03:28

    0:44:59

    Lect

    ure

    119

    9

    0:08:14

    1:14:05

    Lect

    ure

    4

    0:04:16

    0:17:03

    Lect

    ure

    11

    0:02:54

    0:31:59

    Lect

    ure

    13

    0:05:38

    1:13:10

    Lect

    ure

    13

    0:05:32

    1:12:02

    Lect

    ure

    TOP-DOW

    N

    8

    0:04:04

    0:32:35

    Lect

    ure

    11

    0:03:22

    0:37:06

    Lect

    ure

    9

    0:03:45

    0:33:48

    Lect

    ure

    8

    0:04:57

    0:39:33

    Lect

    ure

    24

    70:04:46

    0:33:24

    Lect

    ure

    2

    0:05:59

    0:11:57

    Lect

    ure

    5

    0:03:21

    0:16:43

    Lect

    ure

    60:03:58

    0:23:49

    Lect

    ure

    60:04:11

    0:25:07

    Lect

    ure

    9

    0:05:24

    0:48:38

    Lect

    ure

    80:04:01

    0:32:07

    Lect

    ure

    6

    0:06:38

    0:39:47

    Lect

    ure

    30:05:05

    0:15:15

    Lect

    ure

    CEO,

    80:05:26

    0:43:28

    Lect

    ure

    CEO,

    90:05:06

    0:45:53

    Lect

    ure

    CEO,

    9

    0:02:05

    0:18:43

    Lect

    ure

    OW

    NER D

    NA

    8

    0:03:13

    0:25:45

    Lect

    ure

    10

    0:04:29

    0:44:45

    Lect

    ure

    9

    0:06:53

    1:01:54

    Lect

    ure

    9

    0:04:18

    0:38:39

    Lect

    ure

    60:03:47

    0:22:42

    Lect

    ure

    C

    EO

    10

    0:03:40

    0:36:38

    Lect

    ure

    40:04:47

    0:19:09

    Lect

    ure

    13

    0:03:50

    0:11:29

    Lect

    ure

    9

    5

    0:03:46

    0:18:51

    Lect

    ure

    ,

    8

    0:04:26

    0:35:28

    Lect

    ure

    13

    0:06:07

    1:19:31

    Lect

    ure

    5

    0:02:07

    0:10:33

    Lect

    ure

    6

    0:05:08

    0:30:48

    Lect

    ure

    50:03:16

    0:16:22

    Lect

    ure

    9

    0:03:37

    0:32:31

    Lect

    ure

    60:03:56

    0:23:37

    Lect

    ure

    9

    0:03:12

    0:28:49

    Lect

    ure

    40:03:58

    0:15:50

    Lect

    ure

    10

    0:07:14

    1:12:20

    Lect

    ure

    4

    0:04:36

    0:18:22

    Lect

    ure

    9

    0:03:26

    0:30:53

    Lect

    ure

    60:04:13

    0:25:20

    Lect

    ure

    5

    0:02:01

    0:10:05

    Lect

    ure

    50:04:50

    0:24:09

    Lect

    ure

    6

    6

    0:04:04

    0:24:23

    Lect

    ure

    !

    30:03:31

    0:10:33

    Lect

    ure

    /

    CRM

    10

    0:06:41

    1:06:51

    Lect

    ure

    I Mark

    etin

    g

    50:04:20

    0:21:42

    Lect

    ure

    IDEA

    5

    0:03:46

    0:18:51

    Lect

    ure

    NON

    70:04:13

    0:29:30

    Lect

    ure

    PR

    7

    0:04:39

    0:32:33

    Lect

    ure

    80:03:53

    0:31:03

    Lect

    ure

    7

    0:03:03

    0:21:18

    Lect

    ure

    8

    0:07:39

    1:01:12

    Lect

    ure

    90:03:46

    0:33:53

    Lect

    ure

    60:03:54

    0:23:25

    Lect

    ure

    1

    2

    70:05:21

    0:37:28

    Lect

    ure

    (1

    )

    10

    0:03:16

    0:32:42

    Lect

    ure

    (2

    )

    70:05:30

    0:38:27

    Lect

    ure

    12

    0:03:01

    0:36:08

    Lect

    ure

    50:04:50

    0:24:11

    Lect

    ure

    70:03:19

    0:23:10

    Lect

    ure

    9

    0:04:34

    0:41:07

    Lect

    ure

    (1

    )

    60:04:01

    0:24:03

    Lect

    ure

    (2

    )

    20:03:50

    0:07:40

    Lect

    ure

    6

    0:04:48

    0:28:47

    Lect

    ure

    60:03:54

    0:23:22

    Lect

    ure

    11

    0:05:47

    1:03:37

    Lect

    ure

    60:04:54

    0:29:25

    Lect

    ure

    7

    0:06:30

    0:45:32

    Lect

    ure

    5

    0:04:07

    0:20:35

    Lect

    ure

    11

    0:06:15

    1:08:45

    Lect

    ure

    10

    0:02:45

    0:27:27

    Lect

    ure

    7

    8

    0:04:56

    0:39:27

    Lect

    ure

    ,

    30:03:31

    0:10:33

    Lect

    ure

    60:04:08

    0:24:45

    Lect

    ure

    30:06:28

    0:19:23

    Lect

    ure

    90:04:21

    0:39:07

    Lect

    ure

    3

    0:03:41

    0:11:02

    Lect

    ure

    8

    0:02:39

    0:21:12

    Lect

    ure

    90:05:42

    0:51:17

    Lect

    ure

    /

    $1,0

    00

    60:05:09

    0:30:56

    Lect

    ure

    40:10:08

    0:40:30

    Lect

    ure

    N

    PT

    9

    0:04:02

    0:36:19

    Lect

    ure

    12

    0:04:32

    0:54:24

    Lect

    ure

    30:06:18

    0:18:53

    Lect

    ure

    10

    0:02:49

    0:28:12

    Lect

    ure

    ,

    9

    0:04:31

    0:40:37

    Lect

    ure

    7

    0:04:09

    0:29:02

    Lect

    ure

    /

    15

    0:02:35

    0:38:49

    Lect

    ure

    ,

    10

    0:03:42

    0:37:00

    Lect

    ure

    60:03:54

    0:23:26

    Lect

    ure

    90:04:01

    0:36:08

    Lect

    ure

    /

    SM

    E

  • 56 57

    /

    80:04:10

    0:33:18

    Lect

    ure

    ,

    12

    0:02:38

    0:31:32

    Lect

    ure

    10

    0:04:04

    0:40:39

    Lect

    ure

    10

    0:03:26

    0:34:21

    Lect

    ure

    50:03:44

    0:18:42

    Lect

    ure

    10

    0:05:06

    0:50:57

    Lect

    ure

    50:05:09

    0:25:43

    Lect

    ure

    50:02:36

    0:12:58

    Lect

    ure

    70:07:04

    0:49:28

    Lect

    ure

    90:04:39

    0:41:48

    Lect

    ure

    10

    0:04:16

    0:42:43

    Lect

    ure

    6

    0:03:14

    0:19:26

    Lect

    ure

    ?

    10

    0:03:25

    0:34:10

    Lect

    ure

    90:04:25

    0:39:42

    Lect

    ure

    12

    0:04:21

    0:52:16

    Lect

    ure

    10

    0:05:03

    0:50:26

    Lect

    ure

    ,

    40:05:37

    0:22:28

    Lect

    ure

    7

    0:05:37

    0:39:21

    Lect

    ure

    8

    0:04:33

    0:36:22

    Lect

    ure

    4

    0:03:53

    0:15:30

    Lect

    ure

    5

    0:06:38

    0:33:09

    Lect

    ure

    11

    0:04:42

    0:51:42

    Lect

    ure

    80:05:03

    0:40:24

    Lect

    ure

    7

    0:04:46

    0:33:22

    Lect

    ure

    10

    0:03:33

    0:35:31

    Lect

    ure

    0.1

    80:03:27

    0:27:32

    Lect

    ure

    20

    21

    90:04:12

    0:37:50

    Lect

    ure

    40

    1

    0:02:01

    0:02:01

    Lect

    ure

    8

    50:06:02

    0:30:12

    Lect

    ure

    B-

    9

    0:05:41

    0:51:13

    Lect

    ure

    DID

    50:03:07

    0:15:37

    Lect

    ure

    13

    0:04:02

    0:52:32

    Lect

    ure

    P

    D

    11

    0:05:56

    1:05:15

    Lect

    ure

    4

    0:06:30

    0:26:00

    Lect

    ure

    9

    0:06:10

    0:55:28

    Lect

    ure

    40:03:24

    0:13:34

    Lect

    ure

    9

    0:04:20

    0:39:00

    Lect

    ure

    16

    0:02:29

    0:39:36

    Lect

    ure

    60:04:01

    0:24:05

    Lect

    ure

    1

    %

    3

    0:07:35

    0:22:45

    Lect

    ure

    11

    0:03:58

    0:43:33

    Lect

    ure

    20

    ,

    80:06:14

    0:49:49

    Lect

    ure

    20

    ,

    6

    0:05:09

    0:30:55

    Lect

    ure

    10

    0:03:41

    0:36:50

    Lect

    ure

    70:04:41

    0:32:46

    Lect

    ure

    !

    2

    0:03:10

    0:06:20

    Lect

    ure

    70:02:49

    0:19:42

    Lect

    ure

    10

    0:04:48

    0:47:59

    Lect

    ure

    70:03:44

    0:26:11

    Lect

    ure

    Zone

    10

    0:05:49

    0:58:07

    Lect

    ure

    14

    0:06:53

    1:36:25

    Lect

    ure

    14

    0:02:57

    0:41:21

    Lect

    ure

    10

    0:03:48

    0:38:01

    Lect

    ure

    8

    0:03:00

    0:24:01

    Lect

    ure

    6

    0:05:32

    0:33:10

    Lect

    ure

    V

    S

    12

    0:04:44

    0:56:44

    Lect

    ure

    6

    0:03:53

    0:23:18

    Lect

    ure

    9

    0:05:14

    0:47:04

    Lect

    ure

    50:04:41

    0:23:23

    Lect

    ure

    8

    0:04:08

    0:33:04

    Lect

    ure

    6

    0:03:25

    0:20:30

    Lect

    ure

    ,

    80:07:24

    0:59:12

    Lect

    ure

    30:02:33

    0:07:38

    Lect

    ure

    5

    0:04:08

    0:20:42

    Lect

    ure

    3

    0:01:48

    0:05:24

    Lect

    ure

    9

    0:05:44

    0:51:38

    Lect

    ure

    60:02:49

    0:16:56

    Lect

    ure

    20

    10

    0:02:35

    0:25:53

    Lect

    ure

    6

    0:03:39

    0:21:51

    Lect

    ure

    13

    0:03:47

    0:49:11

    Lect

    ure

    10

    0:09:19

    1:33:12

    Lect

    ure

    11

    0:02:58

    0:32:33

    Lect

    ure

    6

    0:05:06

    0:30:36

    Lect

    ure

    8

    0:04:13

    0:33:42

    Lect

    ure

    4

    0:02:17

    0:09:09

    Lec